On Mon, Feb 08, 2010 at 01:34:51PM -0200, Wagner Pereira wrote:
> Emmanuel,
>
> That's my VirtualHost file:
>
> ===========================
> <VirtualHost *:443>
>    ServerName rtracker.rt.pop-sp.rnp.br
>    RedirectMatch ^/$ https://rtracker.rt.pop-sp.rnp.br/rt/
>    DocumentRoot /var/www
>    CustomLog /var/log/apache2/rt.log combined
>    ServerSignature Off
>    LogLevel warn
> </VirtualHost>
> ===========================
>

So you have somewhere else something that define that /rt runs RT, yes?

> cat test.txt | /usr/local/bin/rt-mailgate-3.6 --queue general --action  
> correspond --url https://rtracker.rt.pop-sp.rnp.br/rt/ --debug
>
> And here is the debug output:
>
> ===========================
>
> Connecting to  
> https://rtracker.rt.pop-sp.rnp.br/rt//REST/1.0/NoAuth/mail-gateway at  
> /usr/local/bin/rt-mailgate-3.6 line 102, <> line 1.
> An Error Occurred
>
> 403 Forbidden

That's what I said, your webserver configuration seems broken in a way
it disallow access to /rt//REST/1.0/NoAuth/mail-gateway. Explanation
should be in your apache logs...

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [email protected]

2010 RT Training Sessions!
San Francisco, CA, USA - Feb 22 & 23
Dublin, Ireland - Mar 15 & 16
Boston, MA, USA - April 5 & 6
Washington DC, USA - Oct 25 & 26

Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to