On Wed, Sep 08, 2010 at 08:33:48AM -0430, Luis E. Muñoz wrote: > On Wed, 2010-09-08 at 08:55 -0400, Ciancetta, Barbara J. wrote: > > However trying to create a child ticket and assign it to a separate > > queue in our dev environment doesn’t seem possible. Does anyone know > > if this is possible? Please help. > > Yes, it's possible. Check the obvious first, such as permissions to > create tickets in the B queue. >
of course, but you cannot choose the queue when using "add" links in "Links" box of current ticket. Hence the patch I sent. RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
