On Thu, Sep 16, 2010 at 10:32:49PM +0200, Emmanuel Lacour wrote: > If you are sure that there is always one requestor, then use > Requestors->UserMembersObj->First->Organization.
As Emmanuel said, it looks like you don't actually have requestors on
your ticket. You'll need to write code that checks along to way to
make sure there are requestors. I bet the
MemberEmailAddressesAsString code would be an interesting place to
start.
-kevin
On Fri, Sep 17, 2010 at 05:21:02AM -0700, Shawn O'Connor wrote:
> Thanks for the reply back. I had tried what you suggested previously, and I
> tried again per your instructions, but I'm met with the following error.
> Either I'm calling it incorrectly or that isn't the right command. See error
> below:
>
> error: Can't call method "Organization" on an undefined value at
> /opt/rt3/share/html/Elements/RT__Ticket/ColumnMap line 176.
> context:
> ...
> 172: Requestors => {
> 173: title => 'Requestors', # loc
> 174: attribute => 'Requestor.EmailAddress',
> 175: #value => sub { return $_[0]->CreatorObj->Organization }
> 176: value => sub { return
> $_[0]->Requestors->UserMembersObj->First->Organization }
> 177: #value => sub { return
> $_[0]->Requestors->MemberEmailAddressesAsString }
> 178: },
> 179: Cc => {
> 180: title => 'Cc', # loc
> ...
> code stack: /opt/rt3/share/html/Elements/RT__Ticket/ColumnMap:176
> /opt/rt3/share/html/Elements/CollectionList:125
> /opt/rt3/share/html/Elements/ShowSearch:54
> /opt/rt3/share/html/Widgets/TitleBox:51
> /opt/rt3/share/html/Elements/ShowSearch:55
> /opt/rt3/share/html/Elements/MyRT:95
> /opt/rt3/share/html/index.html:86
> /opt/rt3/share/html/autohandler:311
> raw error
>
> Thanks for your help!
>
>
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
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