Hi, Still stuck making this work. I believe my latest compilation via make is now correct (per Kevin's advice) however I'm not seeing any "priority as a string" functionality. Does anyone have this working at their site? If so, did anything beyond the instructions below need to be done?:
http://search.cpan.org/dist/RT-Extension-PriorityAsString/lib/RT/Extension/PriorityAsString.pm#INSTALLATION Thank you! <--Brian--> -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Brian Thompson Sent: Friday, November 12, 2010 9:37 AM To: [email protected] Subject: Re: [rt-users] RT::Extension::PriorityAsString Help Request (Compile & Configuration) Thank you Kevin! Tried installing per your recommendation (looks likes it put files in their correct locations!) but I'm still not seeing a change in RT behavior (removed the "obj" directory and stopped/restarted the web server per instructions). Here's the "make" output (anything obvious here?): [rtrac...@ithelpdesk RT-Extension-PriorityAsString-0.03]$ perl Makefile.PL find the location of RT.pm that defines $RT::LocalPath in: inc /rt/perl/lib/perl5/5.8.8 /rt/perl/lib/perl5/x86_64-linux-thread-multi /rt/perl/lib/perl5 /rt/perl/lib/perl5/5.8.8 /rt/perl/lib/perl5/site_perl/5.8.8 /rt/perl/lib64/perl5/5.8.8/x86_64-linux-thread-multi /rt/perl/lib64/perl5/5.8.8 /rt/perl/lib64/perl5 /rt/perl/lib64/perl5/5.8.8/x86_64-linux-thread-multi /rt/perl/lib64/perl5/5.8.8 /rt/perl/lib64/perl5/5.8.8/x86_64-linux-thread-multi /rt/perl/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /rt/perl/lib64/perl5/site_perl/5.8.8 /rt/perl/lib64/perl5/site_perl /rt/perl/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /rt/perl/lib64/perl5/site_perl/5.8.8 /rt/perl/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . /opt/rt3/lib /opt/lib/rt3 /opt/lib /usr/local/rt3/lib /usr/local/lib/rt3 /usr/local/lib /home/rt3/lib /home/lib/rt3 /home/lib /usr/rt3/lib /usr/lib/rt3 /usr/lib /sw/rt3/lib /sw/lib/rt3 /sw/lib /rt/perl /rt/perl/rt3/lib /rt/perl/lib/rt3 /rt/perl/lib Path to your RT.pm: /rt/app/lib Using RT configuration from /rt/app/lib/RT.pm: ./html => /rt/app/local/plugins/RT-Extension-PriorityAsString/html ./lib => /rt/app/local/plugins/RT-Extension-PriorityAsString/lib Checking if your kit is complete... Looks good Warning: prerequisite RT 3.8.3 not found. Writing Makefile for RT::Extension::PriorityAsString [rtrac...@ithelpdesk RT-Extension-PriorityAsString-0.03]$ Thank you! <--Brian--> -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kevin Falcone Sent: Thursday, November 11, 2010 4:18 PM To: [email protected] Subject: Re: [rt-users] RT::Extension::PriorityAsString Help Request (Compile & Configuration) On Thu, Nov 11, 2010 at 08:34:06AM -0800, Brian Thompson wrote: > Hello, > > I'm in the process of installing & implementing the extension > "RT::Extension::PriorityAsString". > > My first issue is with the "make" Can anyone tell me if this compile was > successful? (please > note the "Warning" although RT 3.8.8 is in fact installed and working for > us): > > perl Makefile.PL PREFIX=/rt/perl > Using RT configuration from /rt/perl/lib/RT.pm: > ./html => /rt/perl/html > ./lib => /rt/perl/lib Using PREFIX like that has caused your extension to be installed in a completely nonstandard location. It should print something like ./html => /rt/perl/local/plugins/RT-Extension-PriorityAsString/html > Installing /rt/perl/html/Ticket/Elements/ShowPriority > Installing /rt/perl/html/Elements/SelectPriority This looks like you've clobbered the shipped versions of those files. A better way to install a plugin is as follows. perl Makefile.PL - answer the prompt it gives, or run RTHOME=/rt/perl perl Makefile.PL and see if it installs correctly -kevin
