Thank you Kevin. I backed out to a pristine copy of our running RT and reinstalled the Extension to no avail (must be our non-standard installation structure as you suggest, something I inherited I'm afraid...).
Thanks again!, <--Brian--> -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kevin Falcone Sent: Tuesday, November 16, 2010 8:49 AM To: [email protected] Subject: Re: [rt-users] RT::Extension::PriorityAsString Help Request (Comple & Configuration) On Tue, Nov 16, 2010 at 08:28:52AM -0800, Brian Thompson wrote: > Still stuck making this work. I believe my latest compilation via > make is now correct (per Kevin's advice) however I'm not seeing any > "priority as a string" functionality. Does anyone have this working > at their site? If so, did anything beyond the instructions below need > to be done?: > > http://search.cpan.org/dist/RT-Extension-PriorityAsString/lib/RT/Exten > sion/PriorityAsString.pm#INSTALLATION Followed those directions exactly against a vanilla rt3.8.8 install and it works fine (see screenshot). I suspect something to do with your unusual installation structure or your previous install which clobbered some installed files. -kevin
