Re: [rt-users] Migrate and upgrade RT

[John Arends]

The database doesn't get automatically upgraded, but old databases will usually work just fine, so your problem is likely not database related. You need to run manually upgrade the database schema. On 12/9/10 11:17 AM, Kevin Bailey wrote: Hi, Currently we have RT running at version ii  request-tracker3.6              3.6.1-4+etch1                   Extensible trouble-ticket tracking system on a Debian etch server. We have a nice new Debian server set up running Debian lenny.  And we've installed RT on that server from the repository - currently version ii  request-tracker3.6                3.6.7-5+lenny4 Any pointers on how we move the data from the old server to the new one. I was told that it was just a question of copying the database over to the new server and connecting to it using the conf file.  Then the database would automatically get updated when it was first accessed - but we've run into a problem whereby the web server fails to start [Thu Dec 09 16:53:06 2010] [error] Insecure dependency in chdir while running with -T switch at /usr/share/perl/5.10/File/Path.pm line 222.\nCompilation failed in require at (eval 2) line 1.\n [Thu Dec 09 16:53:06 2010] [error] Can't load Perl file: /usr/share/request-tracker3.6/libexec/webmux.pl for server cyclone2.freewayprojects.com:80, exiting.. I will start looking through the docs etc but thought I'd ask for some pointers first. Thanks, -- Kevin Bailey Director/Programmer - Freeway Projects Limited Web: www.freewayprojects.com Email: kbai...@freewayprojects.com Phone: +44 (0)1752 267090 -- John Arends jare...@illinois.edu Network Analyst College of ACES ITCS University of Illinois at Urbana-Champaign