On Thu, Dec 09, 2010 at 12:40:18PM +0000, Kevin Bailey wrote: > Hi, > > Hopefully a quick pointer is what I need. > > We've been running RT 3.6.1 for years no probs. > > We've now set up a new (replacement server) and installed RT 3.6.7. > > The database under the 3.6.1 install was copied over and put on to > the 3.6.7 server - the the RT instance was connected to this DB. > > All seems to be working OK on the web interface. Only issue is that > emails are not being sent. > > I.e. when I create a test ticket I set up my gmail email address as > the requestor. When I type up a reply via the web interface it says > it's going to send a reply to the requestor email address. > > But according to the email server logs it doesn't even try to send > anything - and the ticket has no entry for the email being sent.
You don't say what the RT logs say > As the DB has been copied then all settings etc are the same as > before - and the RT_SiteConfig.pm file looks sane. > > Is there something I need to set up RE the mail server (Postfix). > > Any pointers gratefully received.
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