[rt-users] Can't send out email after moving RT

[Kevin Bailey]

Hi, Hopefully a quick pointer is what I need. We've been running RT 3.6.1 for years no probs. We've now set up a new (replacement server) and installed RT 3.6.7. The database under the 3.6.1 install was copied over and put on to the 3.6.7 server - the the RT instance was connected to this DB. All seems to be working OK on the web interface.  Only issue is that emails are not being sent. I.e. when I create a test ticket I set up my gmail email address as the requestor.  When I type up a reply via the web interface it says it's going to send a reply to the requestor email address. But according to the email server logs it doesn't even try to send anything - and the ticket has no entry for the email being sent. As the DB has been copied then all settings etc are the same as before - and the RT_SiteConfig.pm file looks sane. Is there something I need to set up RE the mail server (Postfix). Any pointers gratefully received. Regards, Kevin Bailey -- Kevin Bailey Director/Programmer - Freeway Projects Limited Web: www.freewayprojects.com Email: kbai...@freewayprojects.com Phone: +44 (0)1752 267090