Guadagnino, Wouldn't it be better to provide a list of their requirements and show how, by its flexible design, RT meets those requirements better than Request?
Kenn LBNL On Wed, Jan 12, 2011 at 3:49 AM, Guadagnino Cristiano < guadagnino.cristi...@creval.it> wrote: > Hi all, > > unfortunately it seems my bosses are determined to migrate away from RT to > Remedy. > > I am equally determined to show them they took the wrong decision. > > Let alone the obvious argument that RT is free, could you help me gather > documentation on companies (best if BIG companies) migrating AWAY from > Remedy? It does not matter if they are migrating to RT, though it would > abviously be better. > > > > I did my homework and already sent some evidence, but there may be more > publically redistributable documents that are not available on the web. > > > > Thank you in advance. > > > > Bye > > Cris >