Another couple things, Remedy is propriety and inflexible, RT is infinitely malleable.
And Remedy works well with... wait for it... ClearCase! RT with subversion. You didn't mention which you were using. Then buy some books on Remedy, put them in a stack, and say "Well, who do I bill for the time to read these?" Generally, however, if management is set on doing something, you have to make them think it was their idea not to, right? Judo. Josh Narins Director of Application Development SeniorBridge 845 Third Ave 7th Floor New York, NY 10022 Tel: (212) 994-6194 Fax: (212) 994-4260 Mobile: (917) 488-6248 [email protected] seniorbridge.com<http://www.seniorbridge.com/> [http://www.seniorbridge.com/images/seniorbridgedisclaimerTAG.gif] ________________________________ SeniorBridge Statement of Confidentiality: The contents of this email message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. Any dissemination, distribution or copying of this email by an unintended or mistaken recipient is strictly prohibited. In said event, kindly reply to the sender and destroy all entries of this message and any attachments from your system. Thank you. From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth Crocker Sent: Wednesday, January 12, 2011 3:08 PM To: [email protected] Subject: Re: [rt-users] Help on discouraging migration to Remedy Guadagnino, Wouldn't it be better to provide a list of their requirements and show how, by its flexible design, RT meets those requirements better than Request? Kenn LBNL On Wed, Jan 12, 2011 at 3:49 AM, Guadagnino Cristiano <[email protected]<mailto:[email protected]>> wrote: Hi all, unfortunately it seems my bosses are determined to migrate away from RT to Remedy. I am equally determined to show them they took the wrong decision. Let alone the obvious argument that RT is free, could you help me gather documentation on companies (best if BIG companies) migrating AWAY from Remedy? It does not matter if they are migrating to RT, though it would abviously be better. I did my homework and already sent some evidence, but there may be more publically redistributable documents that are not available on the web. Thank you in advance. Bye Cris
