On Wed, Jan 12, 2011 at 10:51 PM, Dennis <[email protected]> wrote: > On Wed, Jan 12, 2011 at 3:49 AM, Guadagnino Cristiano > <[email protected]> wrote: >> Hi all, > > Hi, > > What are the reasons they want to move to Remedy, are there certain > requirements or integrations with other software that would be too > difficult to implement otherwise with RT?
probably because of the asset management capabilities? I've seen this happen with another solution, topdesk (quite popular in NL). No, asset tracker does not cut it here. As much as I like RT, without a good asset tracking integration it will lose lots of market in the smb segment. -- natxo
