On Fri, Apr 29, 2011 at 10:00:52AM -0400, Kevin Falcone wrote: > On Thu, Apr 28, 2011 at 03:36:27PM +0100, Brahim Sakka wrote: > > Hello list, > > I've got a couple of AdminCCs in my Queue. They are getting emails as > > Bcc ; but I want them to > > be emailed as Cc. Is there a way to do that in RT? > > Thank you in advance, and sorry if I'm missing something obvious here > > That would require customizations to the Notify action since it always > treats AdminCcs as Bccs (this allows you to notify AdminCcs along with > other Watchers while keeping the AdminCcs invisible) Hi Kevin, seems that this question is recurring in this mailing list. I'm still searching a way to do this. I read in this ml that someone suggested to hack the sourcecode... but your last solution sound better and clean... Can you write/explain what should be inserted in the action to perform this?
Thanks, Matteo
