On Wed, May 04, 2011 at 06:37:01PM +0200, Matteo Sgalaberni wrote: > On Fri, Apr 29, 2011 at 10:00:52AM -0400, Kevin Falcone wrote: > > On Thu, Apr 28, 2011 at 03:36:27PM +0100, Brahim Sakka wrote: > > > Hello list, > > > I've got a couple of AdminCCs in my Queue. They are getting emails as > > > Bcc ; but I want them to > > > be emailed as Cc. Is there a way to do that in RT? > > > Thank you in advance, and sorry if I'm missing something obvious here > > > > That would require customizations to the Notify action since it always > > treats AdminCcs as Bccs (this allows you to notify AdminCcs along with > > other Watchers while keeping the AdminCcs invisible) > Hi Kevin, seems that this question is recurring in this mailing list. > I'm still searching a way to do this. I read in this ml that someone > suggested to hack the sourcecode... but your last solution sound > better and clean... Can you write/explain what should be inserted in the > action to perform this?
Modifying Notify is changing the source code. The best way might be to make a new Action based on Notify with your modifications as a local customization -kevin
pgpvsRK0jxcx6.pgp
Description: PGP signature
