Is it possible send forwards inline and not as rfc822 attachments?
Kevin Falcone-2 wrote: > > On Thu, Jun 16, 2011 at 08:53:11AM -0700, derekross wrote: >> >> I reread what I added and I guess it's a bit confusing. Basically I'm >> sending >> forwards as attachments. I need to be able to send them inline. Is this >> possible? I'm looking for the setting and can't find it. > > RT sends forwards as message/rfc822 attachments. > > -kevin > >> derekross wrote: >> > >> > Hello again, >> > >> > This list is a great resource for users new to RT. Thanks again for all >> of >> > your help. >> > >> > I guess I don't fully understand how forwarding mail outside of RT >> works. >> > Right now, when I forward a ticket outside of RT, the forwarded email >> is >> > attached. If I check the mail in Outlook, I see the forwarded message >> > with each individual correspondence attached as a separate included >> .htm >> > file. This is fine for Outlook. However when forwarding to other email >> > clients or Gmail, the forwarded message is attached as raw text with >> mail >> > headers and encoding information. This is very confusing to the average >> > user. >> > >> > Is it possible to change this? I'm not sure if this is something I need >> to >> > specify in RT, the forward message template or something with Postfix. > > > -- View this message in context: http://old.nabble.com/RT4-%2B-Postfix-Forward-Ticket-tp31861541p31862117.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
