On Thu, Jun 16, 2011 at 09:04:02AM -0700, derekross wrote: > > Is it possible send forwards inline and not as rfc822 attachments?
This is not currently a feature of RT. -kevin > Kevin Falcone-2 wrote: > > > > On Thu, Jun 16, 2011 at 08:53:11AM -0700, derekross wrote: > >> > >> I reread what I added and I guess it's a bit confusing. Basically I'm > >> sending > >> forwards as attachments. I need to be able to send them inline. Is this > >> possible? I'm looking for the setting and can't find it. > > > > RT sends forwards as message/rfc822 attachments. > > > > -kevin > > > >> derekross wrote: > >> > > >> > Hello again, > >> > > >> > This list is a great resource for users new to RT. Thanks again for all > >> of > >> > your help. > >> > > >> > I guess I don't fully understand how forwarding mail outside of RT > >> works. > >> > Right now, when I forward a ticket outside of RT, the forwarded email > >> is > >> > attached. If I check the mail in Outlook, I see the forwarded message > >> > with each individual correspondence attached as a separate included > >> .htm > >> > file. This is fine for Outlook. However when forwarding to other email > >> > clients or Gmail, the forwarded message is attached as raw text with > >> mail > >> > headers and encoding information. This is very confusing to the average > >> > user. > >> > > >> > Is it possible to change this? I'm not sure if this is something I need > >> to > >> > specify in RT, the forward message template or something with Postfix. > > > > > > > > -- > View this message in context: > http://old.nabble.com/RT4-%2B-Postfix-Forward-Ticket-tp31861541p31862117.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. >
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