After a ticket is created. For example:
A ticket created by email, [email protected]. This is added to requestors field. During subsequent correspondences, [email protected] is cced. We don't want add [email protected] to the "Cc:" field. Is this possible? Simon On Mon, Jul 25, 2011 at 4:05 PM, Kevin Falcone <[email protected]>wrote: > On Mon, Jul 25, 2011 at 02:31:46PM -0700, Simon Gao wrote: > > Is there a way to stop user's email address from being added to CC > list on RT? > > Stop where, during ticket creation by email, from the web ui? > > -kevin > > > -------- > 2011 Training: http://bestpractical.com/services/training.html >
-------- 2011 Training: http://bestpractical.com/services/training.html
