In RT_SiteConfig.pm: Set($CorrespondAddress , '[email protected]')
or individually by queue: Check queue config for the field "Reply Address". Att. Diaulas Castro Consultor Linux / Microsoft InterSolution Informática Tel.: (55 11) 3443-1472 www.intersolution.inf.br Oracle Certified Partner -----Mensagem original----- De: [email protected] [mailto:[email protected]] Em nome de Ruslan Zakirov Enviada em: segunda-feira, 27 de fevereiro de 2012 16:19 Para: Matthias Henze Cc: [email protected] Assunto: Re: [rt-users] Mail "from" header On Sat, Feb 25, 2012 at 14:13, Matthias Henze <[email protected]> wrote: > Hi, > > where and how can I configure the "from" header of outgoing mail? At > the moment I get i.e: > > Auto reply: From: "Support Queue via RT" <[email protected]> > Agent answer: From: "Agent Name via RT" <[email protected]> > > What I want is for both cases: > > From: "MHC Support" <[email protected]> > > What do I have to do to get this? http://requesttracker.wikia.com/wiki/FAQ#Templates Q: How to change From line in outgoing mail. > TIA > MH > > > -- > > MHC SoftWare GmbH > Fichtera 17 > 96274 Itzgrund/Germany > > voice: +49-(0)9533-92006-0 > fax: +49-(0)9533-92006-6 > e-mail: [email protected] > > HR Coburg: B2242 > Geschäftsführer: Matthias Henze > > > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston March 5 & 6, 2012 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
