On 03/07/2012 09:19 AM, Dustin Berube wrote:
> When I look into the logs I see the following actions for the ticket
> transaction (reply, comment)

All of the log lines you provided are normal info log lines.  You will
need to find the actual error message, which should appear in the logs.

Please also send your RT_SiteConfig.pm (with passwords censored) and
details on your outgoing mail configuration.

Thomas
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