On Wed, Mar 7, 2012 at 10:57 AM, Ruslan Zakirov <[email protected]>wrote:
> On Wed, Mar 7, 2012 at 19:28, Dustin Berube <[email protected]> > wrote: > > On Wed, Mar 7, 2012 at 9:50 AM, Thomas Sibley <[email protected]> > wrote: > >> > >> On 03/07/2012 09:19 AM, Dustin Berube wrote: > >> > When I look into the logs I see the following actions for the ticket > >> > transaction (reply, comment) > >> > >> All of the log lines you provided are normal info log lines. You will > >> need to find the actual error message, which should appear in the logs. > >> > >> Please also send your RT_SiteConfig.pm (with passwords censored) and > >> details on your outgoing mail configuration. > > > > > > Thomas, > > > > I have attached a sanitized copy of my RT_SiteConfig.pm as a text file. > > Outgoing mail is routed to a SMTP smart host which is our Exchange > server. > > > > I found the error and have included it below. > > RT couldn't start sendmail program as server is out of memory. > > I noticed that as well after I sent the error to the list. I have dug further into the issue and found that Apache was consuming most of the memory on the server. I have tweaked MaxClients and MaxRequestsPerChild and will post back in a few days with my findings. Thanks, Dustin
