Thank you Kevin.
So now that I added it via Edit, I'm getting "internal error" and it doesn't show up.
The rt.log is empty. However, the /var/log/messages has this error message:
Thank you!
-R
So now that I added it via Edit, I'm getting "internal error" and it doesn't show up.
The rt.log is empty. However, the /var/log/messages has this error message:
Aug 2 09:01:32 rttrack RT: could not find component for path 'SummaryByUser'#012#012Stack:#012 [/rtdata/share/html/Elements/MyRT:95]#012 [/rtdata/share/html/index.html:78]#012 [/rtdata/sbin/../lib/RT/Interface/Web.pm:635]#012 [/rtdata/sbin/../lib/RT/Interface/Web.pm:335]#012 [/rtdata/share/html/autohandler:53] (/rtdata/sbin/../lib/RT/Interface/Web/Handler.pm:208)
Any ideas on how i would troubleshoot this? I'm on RT 4.013. Perhaps the extension is just not compatible?Thank you!
-R
Sent from iCloud
On Aug 01, 2013, at 04:29 PM, Kevin Falcone <falc...@bestpractical.com> wrote:
On Thu, Aug 01, 2013 at 06:28:41PM +0000, window camera wrote:Does anyone know how to use this or where to find the Summery By User option in the GUI??
Click 'Edit' in the upper right hand corner of your RT at a Glance
page, choose it from the list to add it to the page.
Or edit a dashboard and add it there.
-kevin
