On Fri, Aug 02, 2013 at 03:33:48PM +0000, window camera wrote: > <<You said you registered the component in HomepageComponents, did you > also enable it as a plugin?>> > > Yes, I did. Homepagecomponents setting is in RT_Config.pm:
This is wrong. Always make your changes in RT_SiteConfig.pm, never in RT_Config.pm or they'll be lost when you upgrade. Read lines 9 through 17 of RT_Config.pm: ############################# WARNING ############################# # # # NEVER EDIT RT_Config.pm ! # # # # Instead, copy any sections you want to change to # # RT_SiteConfig.pm and edit them there. Otherwise, # # your changes will be lost when you upgrade RT. # # # ############################# WARNING ############################# > Set( > $HomepageComponents, > [ > qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues MyReminders > RefreshHomepage Dashboards SavedSearches SummaryByUser) # loc_qw > ] > ); That's not actually correct. This plugin provides two components. OwnerSummmary and RequestorSummary. Go delete SummaryByUser from your RT at a Glance page, fix HomepageComponents to contain valid components and then add them to the page. -kevin
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