On Fri, Aug 02, 2013 at 01:45:03PM +0000, window camera wrote: > So now that I added it via Edit, I'm getting "internal error" and it doesn't > show up.
You said you registered the component in HomepageComponents, did you also enable it as a plugin? > The rt.log is empty. However, the /var/log/messages has this error message: > > Aug 2 09:01:32 rttrack RT: could not find component for path > 'SummaryByUser'#012#012Stack:#012 [/rtdata/share/html/Elements/MyRT:95]#012 > [/rtdata/share/html/index.html:78]#012 > [/rtdata/sbin/../lib/RT/Interface/Web.pm:635]#012 > [/rtdata/sbin/../lib/RT/Interface/Web.pm:335]#012 > [/rtdata/share/html/autohandler:53] > (/rtdata/sbin/../lib/RT/Interface/Web/Handler.pm:208) > Any ideas on how i would troubleshoot this? I'm on RT 4.013. Perhaps the > extension is just not compatible? You also cut off part of this that would have shown the search paths for where it was looking for the file. -kevin
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