The page works as expected for me in Google Chrome, but looking at the source for that component of the page, I'm somewhat surprised that it works at all.
The <input> field is wrapped in an <a> element. I think this explains the behaviour that you're experiencing, and I think this might be an RT bug. Please consider using another browser as a workaround, and also letting the list know what browser you used when you experienced this issue. On 6 August 2014 16:56, niraj vara <[email protected]> wrote: > Hi > > In Here my RT system I was not able to do as you mention. > not allow any add any group name to add. > > once the cursor click on that text box it will switch down to the > > Add rights for this group > > and not able to write any word there ?? > > I am not able to understand why this not allow to add any group name there > in text box ??? > > > > > > > On Wed, Aug 6, 2014 at 11:10 AM, Alex Peters <[email protected]> wrote: > >> You need to enter the name of a group that you've already created, then >> without pressing Enter, tick the appropriate rights, then press Save >> Changes. >> >> >> On 5 August 2014 23:48, niraj vara <[email protected]> wrote: >> >>> Hi Alex >>> >>> thank you for your response. >>> >>> >>> 1. primary top menu > Admin > Queues > Select >>> 2. select queue from list >>> 3. secondary top menu > Group Rights/User Rights >>> >>> till that step is ok I select the Group Rights >>> >>> But when I try to enter any text on text box it will now allow to do >>> that >>> >>> and when cursor go to the text box it will goes to the the following >>> section only. >>> Add rights for this group >>> >>> >>> Where I can only select or deselect the check box oinly. >>> >>> Why this happened ??? and why not able to enter any text on text box ??? >>> >>> Please guide for the same. >>> >>> >>> >>> >>> >>> >>> On Tue, Aug 5, 2014 at 6:21 PM, Alex Peters <[email protected]> wrote: >>> >>>> As a super user: >>>> >>>> 1. primary top menu > Admin > Queues > Select >>>> 2. select queue from list >>>> 3. secondary top menu > Group Rights/User Rights >>>> 4. enter the name of the user/group into the text box on the left >>>> side >>>> 5. tick the appropriate rights on the right side >>>> >>>> >>>> >>>> On 5 August 2014 22:37, niraj vara <[email protected]> wrote: >>>> >>>>> Hi Alex >>>>> >>>>> I have RT 4.2.1 and I went to the setting of queue but not >>>>> found any option for User/Group. >>>>> >>>>> Can provide the exact sequence how to assign any User/Group to any >>>>> queue. >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Tue, Aug 5, 2014 at 9:43 AM, Alex Peters <[email protected]> wrote: >>>>> >>>>>> To give a particular user/group access to a particular queue, go into >>>>>> the settings for that queue and assign the appropriate rights for that >>>>>> user/group. >>>>>> >>>>>> Then, to ensure that that user/group cannot access other queues, >>>>>> remove the rights for those other queues. >>>>>> >>>>>> All users who can log into RT are part of the "Everyone" and >>>>>> "Privileged" groups. To ensure that a particular user/group cannot >>>>>> access >>>>>> one of your queues, you need to ensure that that queue is only accessible >>>>>> to a specific other group, not Everyone or Privileged. >>>>>> >>>>>> >>>>>> On 4 August 2014 18:35, niraj <[email protected]> wrote: >>>>>> >>>>>>> Hi >>>>>>> >>>>>>> I want to setup a queue for the particular User/Group. Means the >>>>>>> any >>>>>>> particular User/Group only have the access right for that >>>>>>> particular queue >>>>>>> only. >>>>>>> >>>>>>> And that User/Group will not able to view or create any ticket >>>>>>> on >>>>>>> other queue. >>>>>>> >>>>>>> How to achieve the same ?? Please guide for the same. >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> View this message in context: >>>>>>> http://requesttracker.8502.n7.nabble.com/setup-queue-for-particular-user-tp58182.html >>>>>>> Sent from the Request Tracker - User mailing list archive at >>>>>>> Nabble.com. >>>>>>> -- >>>>>>> RT Training - Boston, September 9-10 >>>>>>> http://bestpractical.com/training >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> -- >>>>> Niraj M. Vara >>>>> Linux Administrator >>>>> Mavenvista Pvt. Ltd. >>>>> >>>>> >>>>> "DON'T TELL ME THE SKY IS THE LIMIT, THERE ARE FOOTPRINTS ON THE MOON" >>>>> >>>> >>>> >>> >>> >>> -- >>> Niraj M. Vara >>> Linux Administrator >>> Mavenvista Pvt. Ltd. >>> >>> >>> "DON'T TELL ME THE SKY IS THE LIMIT, THERE ARE FOOTPRINTS ON THE MOON" >>> >> >> > > > -- > Niraj M. Vara > Linux Administrator > Mavenvista Pvt. Ltd. > > > "DON'T TELL ME THE SKY IS THE LIMIT, THERE ARE FOOTPRINTS ON THE MOON" >
-- RT Training - Boston, September 9-10 http://bestpractical.com/training
