Hi Shawn, I applied the patch a few days ago and it seems to be working quite well!
Thank you! Cris Il venerdì 10 giugno 2016 alle 16:11:54 CEST, Shawn Moore ha scritto: > On 2016年6月6日 at 4:14:57, Guadagnino Cristiano (guadagnino.cristi...@creval.it) wrote: > > Hi Shawn! > > Hi Cris, > > > Uhm. The only thing I can think of is that I have added a custom role. > > Maybe this is the thing that's giving me problems? > > > > Apparently however the custom role is behaving well. > > I replicated the issue (it happens when a user has CreateTicket but not > ShowTicket) and I believe I’ve fixed it. Can you try the following patch? > > https://github.com/bestpractical/rt/commit/5d0a88d47f141f37fdb8bb7c6e3428c12 > 2aff423 > > The fix will be included as part of RT 4.4.1 as this is definitely a > blocker! > > Thank you! > > > > Cris > > Thanks for helping track this down, and sorry about the trouble. > > Cheers, > Shawn > --------- > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training > * Los Angeles - September, 2016 --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016