On 27-06-2012 18:46, Kevin Falcone wrote:
On Wed, Jun 27, 2012 at 11:33:45AM +0200, Jesper Skou Jensen wrote:
I'm trying to add a "Canned Replies" feature to my new RT 4.0.5/RTIR
You probably want to use the built-in Articles feature which is docced
in RT and should already be integrated into RTIR with the Templates
and Response classes.
Oh, very nice. A "new" feature, that does more or less exactly what I'm
looking for.
Thanks for the heads up.
Regards
Jesper
_______________________________________________
Rtir mailing list
[email protected]
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
