Dear all:

Firstly the good news: most of the phones in Saligao have been
restored (including the broadband connectivity) this afternoon,
Saturday. Nearly one week after the fire struck last Saturday (Aug 28,
2010) night.

Secondly, I don't know if this is a general experience, but I have
always got excellent cooperation from the junior engineer Mr Phadte
(who got a departmental promotion to that post, after serving in
Saligao in a lower capacity for some time).

I think the problem in Saligao lies elsewhere. Maybe:

* Costcutting by the BSNL, lack of staff.
* Excess competition the earlier govt monopolies are facing consequent
to privatisation of telephone services, and their inability to cope.
* Charging us at "urban" rates, but offering below-rural level of
facilities for Saligao.
* Keeping the exchange unmanned at nights. Even minor faults have to
wait till morning to be corrected.

Not sure if I read the situation right (I'm not technical). Maybe we
could get some inputs from the others who know better. FN

Frederick Noronha
+91-9822122436
+91-832-2409490




On 4 September 2010 00:50, Hilda Carneiro <[email protected]> wrote:
> Dear  Friends,
>
> You will be surprised to hear from me.  I wonder why such catastrophes are
> happening now in Saligao.  Is it because people are getting less responsible
> as they are not being held accountable for their actions?
>
> I have an incident to relate that happened just a few weeks ago.  I am from
> Cotula, Annie Pintos daughter.  Apparently one of the phases of electricity
> was not working.  An electrician from the electricity department was sent
> over to do the necessary repairs.  He thought he had done a good job so left
> without testing his work to see if all is well.  When my sister went to turn
> it on all that she saw was large sparks of light and heard loud sounds as if
> of fire crackers through the house.  This caused a lot of damage to the
> light bulbs, and equipment like stabilisers for the refrigerator etc.  My
> sister had to incur a lot of expenses to replace all these items.  Moreover
> it was such a fire risk.  They are lucky the house is not made of wood like
> in the US, it could have gone up in flames.  It is a pity that there are no
> young people at home to chase these guys and make them responsible for the
> damage caused let alone the inconvinience.  Such workers should be fired
> from their jobs.  This is the only way people will do their work well &
> responsibly if they are held accountable.
>
> I must say I am grateful for the good & helpful neighbours and friends to
> mention some like Delaney from Grande Morod I think and Romeo Lobo from
> Cotula.  I am sorry if I have left out anyone but I am grateful for your
> help and support in time of need especially because my sister has her hands
> full caring for my aged and sick mom.
>
> I hope after you hear of this incident do not let these technicians go away
> without testing their work.
>
> God Bless you all,
>
> Hilda.
>
>
>
>
>
>
>> From: [email protected]
>> Date: Fri, 3 Sep 2010 00:32:14 +0530
>> Subject: [SALIGAONET] Phones?
>> To: [email protected]
>>
>> Sitting at a cybercafe in Panjim... but when I tried phoning back
>> home, the ring (finally, and after days) seemed to go through. I'm not
>> very sure... will be able to confirm tomorrow.
>>
>> Earlier today, I undertook my daily pilgrimage to the phone exchange.
>> It was very blacked out inside, covered with soot and the aftermath of
>> the fire. Clicked some photos, which I'll share once the net is up.
>>
>> While the staff and officers (and contract workers too) seem to have
>> worked round the clock, to rebuild the exchange, which needs to be
>> appreciated, what is of concern is that the exchange is unmanned after
>> office hours. With fluctuations happening and power supply poor, can
>> we expect such incidents to recur? Earlier too, there have been
>> breakdowns and lightening strikes, though of lesser intensity than
>> this four-to-five day (at least) outage!
>>
>> While Saligao is charge "urban rates" for its telephone services, we
>> seem to be getting below-rural services. Time that such issues are
>> sorted out. How are we expected to function without basic phone (and
>> internet facilities) for five days at a stretch? We can blame "acts of
>> god" (as they would say in insurance lingo) but human negligence
>> should not be overlooked either. FN
>>
>> Frederick Noronha
>> +91-9822122436
>> +91-832-2409490
>>
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>
> --
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