Dear Fred
On Saturday 04 September 2010 11:23 PM, Frederick Noronha wrote:
Dear all:
Firstly the good news: most of the phones in Saligao have been
restored (including the broadband connectivity) this afternoon,
Saturday. Nearly one week after the fire struck last Saturday (Aug 28,
2010) night.
sigh - my phone started working only for a couple of hours before it
went dead again :-(
Secondly, I don't know if this is a general experience, but I have
always got excellent cooperation from the junior engineer Mr Phadte
(who got a departmental promotion to that post, after serving in
Saligao in a lower capacity for some time).
YES, Mr phadte is one hard working govt servant, the kind that goa
needs... i stand and applaud his efforts at the way he runs things
around. his knowledge and customer oriented behavior are very good and i
never fail to tell him this.
I think the problem in Saligao lies elsewhere. Maybe:
* Costcutting by the BSNL, lack of staff.
you got it right - lack of staff. even the saligao SCC has written to
BSNL asking for more on mr phadtes request...
* Excess competition the earlier govt monopolies are facing consequent
to privatisation of telephone services, and their inability to cope.
* Charging us at "urban" rates, but offering below-rural level of
facilities for Saligao.
* Keeping the exchange unmanned at nights. Even minor faults have to
wait till morning to be corrected.
yes - this is all over - at most we can ask for a security ONLY if there
is staff recritment which should start from next month all over the
country as BSNL has promised.
Not sure if I read the situation right (I'm not technical). Maybe we
could get some inputs from the others who know better. FN
--
Kind regards
Ashley Delaney
Devine Computers
Abreovaddo, Saligao, Bardez, Goa.
Ph: 9372240620 / 9823118321
Branch: Opp Municipality, Shetye resicom, Shop #3. Bicholim
Ph: 9422448900 / 2361147
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