Re: [SA-list] Missing UI

Fri, 12 Aug 2005 07:46:16 -0700 

On Fri, 12 Aug 2005 10:26:22 -0400
 "Dunigan, Michael" <[EMAIL PROTECTED]> wrote:
No. The telephony service is set to Manual. As far as I know, it 
has NEVER been set to run, and Servers Alive used to work.  I don't
believe that there is any kind of a modem card in that machine.
At any rate, I attempted to start the Telephony service and after a 
delay, I got:

Error 1503: Service did not respond to start or control request in a
timely fashion.



   I also checked the event logs and see that at about the time I
restarted the server, there is an entry in the Application Log that
states:
Hanging application serversalive.exe, version 5.0.0.1748, hang module 
hungapp, version 0.0.0.0, hang address 0x00000000



   Any further suggestions?



   Thanks for all you help.



                               Mike





________________________________

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Jason Passow
Sent: Friday, August 12, 2005 9:15 AM
To: [email protected]
Subject: Re: [SA-list] Missing UI



Is teh telephony service running?
Dunigan, Michael wrote: I am not making much headway on this. I tried stopping the process 
and restarting it with the exe.  When it showed back up in the Task
list, there still was no User Interface. So at that point, I restarted the server. When it came back up, I had the same situation. I stopped the process and went to the Control Panel. The service was flagged to allow desktop interaction and I attempted to start the service. After a 
short delay, Windows reported that it could not start the service.
Grrrrrr....
Any further suggestions? Do I have to reinstall ServersAlive? If so can someone confirm which configuration file(s) I want to keep before 
wiping out the install directory or overlaying the installation
directory.

   Thanks, Mike


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Jason Passow
Sent: Friday, August 12, 2005 8:37 AM
To: [email protected]
Subject: Re: [SA-list] Missing UI
There are two options in the services control panel you can change it to
start automatically and tell it to use desktop interaction. That will give access to the gui on the console. Or just end the process and start it again by launching the executable. Could have been an explorer crash which made all of the application icons in the systray disappear. 
Dunigan, Michael wrote:


        Morning (at least here),
While I was on vacation, a junior admin messed with my server 
(don't

        get me started on this...) that is running Servers Alive and now
the
        User Interface screen does not show.  When I bring up the Task
List, it
        shows ServersAlive in the Process list.  When I look at the
Services
        Control Panel, it shows ServersAlive set to Manual.  I believe
that
        ServersAlive is being started via an entry in the StartUp group,
so

that

        the User Interface displays on the console of the server.
What do I change to get the User Interface to display again? Thanks for you help. Mike Michael J. Dunigan 
        Office of the Registrar, University of Michigan
        (734) 647-3633
        MDunigan at umich dot edu
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--
Jason Passow
Mississippi Welders Supply
[EMAIL PROTECTED]
ph: (507) 494-5178
fax: (507) 454-8104
"If you do everything right, nobody will realize you've done anything at 
all."
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By chance does this machine run APC Powerchute software.? I has very similar problems last week that application. SA showed as "starting"but never started, Telephony service would "not start in a timely manner" . An update to APC Powerchute fixed everthing. 



Gerald W Aquino
Sessler Ford Inc.
847.362.4550 x 255
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