Turning off chaining fixed our issue. It now fails if the user is not
in the User form.
Thank you.
On Mon, Jul 27, 2009 at 6:02 PM, LJ Longwing wrote:
> I believe what you want is
>
> Allow Guest Users - Unchecked
> Cross Reference Blank Passwords - Checked
> Authenticate Unregistered Users - Un
What Database are you using? If you are using Oracle you may want to check out
a Remedy white paper "Oracle's Cursor Sharing for BMC Remedy Products".
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Shafqat Ayaz
Sen
Joe
our DBA just informed me that Remedy is doing hard parses(whatever that means)
and it is effecting the response times of the db. I am trying to find out more
details, will let you know
thanks
shafqat
--- On Mon, 7/27/09, Joe DeSouza wrote:
From: Joe DeSouza
Subject: Re: Discussion To
I've had the opposite experience in many cases. However, I've found that there
are often significant differences between the web client and the user tool. In
my experience, once the web client has cached the forms being accessed, it is
often faster than the user tool to bring them up. For exa
I haven't really timed these operations, but I haven't seen it take a
significantly long time that caused much concern.
Have you checked running the queries that happen directly from the database?
Joe
From: Shafqat Ayaz
To: arslist@ARSLIST.ORG
Sent: Monday,
Hi All
I am trying to find out some kind of optimal time responses for my ITSM 7
system.
I realize that it depends on a heck of lot of variables but let us for the time
being assume all other factors being the same, what kind of response times do
you get on your systems when
You click on say
I had posted this as an attachment previously, maybe it slipped your
attention.
http://schemas.xmlsoap.org/soap/envelope/";
xmlns:urn="urn:HPD_IncidentInterface_Create_WS">
Mark.Courtenay
secret
"- This idea sounds good. Yes there is a table field in this application
where all the requests will be displayed as in the overview console. Is it
in the field properties of the table field I have to check for the server
details if any?"
No - what I would do is export that form, either as an xml
Hi List,
In Atrium Explorer 7.5, I'm unable to view the lines marking
MemberofCollection, ElementLocation and Impact relationships. However,
I'm able to view the lines corresponding to Component and Dependency
relationships.
It is strange that the CIs are listed correctly in the Atrium Expl
Job: Remedy Developer
Type: Contract to Hire
Duration: 6 Months
Visa Status: Green Card, TN-Visa, EAD, US Citizen
Compensation: 65-70K
REMEDY ARS Developer
Experience developing custom REMEDY ARS apps with the Java API.
* 2 years or more experience developing workflow applications based on
I believe what you want is
Allow Guest Users - Unchecked
Cross Reference Blank Passwords - Checked
Authenticate Unregistered Users - Unchecked
This will tell the system (the last one) that if they aren't in the user
form, they would be guest and you don't want them in the system (the first
one).
Type: Perm
Salaries: Six Figures
Location: McLean, VA
Not your typical ARS List Job Posting, however, I know several of you
out there have contacted me in the past about positions like this...
emphasis on the post.
Requires 10+ years ITIL change management experience. Ability to manage
up to
Awesome. Thanks.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of dcharters
Sent: Monday, July 27, 2009 11:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: Is JDK 6 Update 14 Compatible?
As I mentioned 7.1 CAN have issues with som
As I mentioned 7.1 CAN have issues with some of the upper JRE version. 7.5 is
more compatable except I know there is an issue with 7.5 and JRE 1.6_16
unless you are running the latest patch.
On Mon, 27 Jul 2009 09:53:49 -0500, Kaiser, Norm E CIV USAF AFMC 96 CS/SCOKT
wrote
> Hmmm...thanks...bu
Heard through the grapevine, I may have an opening in Woodlawn, MD for a
clearable candidate.
Need Salaries from 60-95K
5 Years Exp
Bachelors Degree
US Citizens
Industry type: Government
Anyone interested please inquire.
Respectfully,
Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.17
Job: Remedy Developer
Location: Arden Hills, MN 55112
Duration: 3 Months
Authorization Status: US Citizen
REMEDY Developer - will be responsible for building upon the existing
CMDB. The customer is looking for additional attributes and additional
functionality built into a prototype already
Hmmm...thanks...but I wonder if there's issues with 7.0?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Monday, July 27, 2009 9:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: Is JDK 6 Update 14 Compatibl
We are running that JDK version with 7.5 mid-tier patch 1 if that helps. No
issues so far
-Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Kaiser, Norm
E CIV USAF AFMC 96 CS/SCOKT
Sent: Mon 07/27/09 10:41 AM
To: arslist@ARSLIST.ORG
Subject
Hmmm...good information...update 6 is what we're currently running and
evidently a vulnerability has been identified in it that reportedly is
not fixed until update 13 and later.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf
There are some known issues with some of the upper level releases. I would
recommend staying down in the _6 or less. Some of the new ones will work but
some won't, so again if you want to be sure stay at _6 or less.
On Mon, 27 Jul 2009 09:41:33 -0500, Kaiser, Norm E CIV USAF AFMC 96 CS/SCOKT
w
Thanks for the tip Michael. As it turns out, our issue was limited to the
actual patch upgrade process itself and we did get past it by temporarily
changing Submitter Mode to 'Changeable' and then back again. We have been
successfully creating assets in 7.1 with mode=locked for some time now s
Is anybody running JDK 6 update 14 with a 7.0 Midtier? We need to
upgrade, but I want to make sure there's no compatibility issue
beforehand.
Thanks,
Norm
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Correct. When you upgrade to Premium, you can use multiple BO Reporting types, thus allowing both Web-Info for Analytics and Crystal for mid-tier reporting
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of B
Norm,
That has been my understanding as well. I have been a Administrator for
about 4 years now. I work alone but when there is a development work
required we bring in a developer or a team of them. I have worked with
several different developers over the years and they can easliy replace
me(sadly
ARS 7.1p5 on Windows
Using Windows domain to validate users with a blank password. Have
Authentication Chaining Mode setup as ARS-OS-AREA and to not Allow
Guest Users.
Authentication is working as expected except for users who are on the
domain but DO NOT have a Remedy user record. They are authe
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