Re: [asterisk-users] How is Queue avg holdtime and avg talktime calculated

2016-05-11 Thread Ishfaq Malik
On 11 May 2016 at 10:59, Ishfaq Malik <i...@pack-net.co.uk> wrote:

>
>
> On 11 May 2016 at 10:24, Israel Gottlieb <isr...@gmail.com> wrote:
>
>>
>> Hi all
>>
>> How is avg hold time and avg talktime calculated and over long a period
>> of time?
>>
>> Thanks,
>> Israel
>>
>>
> Hi Israel
>
> If you are referring to the output of the queue show  command
> then this is the response I received when asking this question previously:
>
> "Welcome to business logic embedded into app_queue.  The issue with the
> queue show command rendering stats, is what timeframe are the stats
> aggregated over?  IIRC, the calculations are using a moving
> average[1].
>
> [1] http://en.wikipedia.org/wiki/Moving_average;
>
> If you want to find an average over a fixed period of time, your best bet is 
> analysing the queue log. We had to do this ourselves when implementing a 
> Dashboard with figures for the day.
>
> We found the figures outputted by the queue show  command to be 
> misleading.
>
> Regards
>
>
> Ish
>
>
>
>
You can find my previous query and responses here:

http://comments.gmane.org/gmane.comp.telephony.pbx.asterisk.user/282395



-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] How is Queue avg holdtime and avg talktime calculated

2016-05-11 Thread Ishfaq Malik
On 11 May 2016 at 10:24, Israel Gottlieb <isr...@gmail.com> wrote:

>
> Hi all
>
> How is avg hold time and avg talktime calculated and over long a period of
> time?
>
> Thanks,
> Israel
>
>
Hi Israel

If you are referring to the output of the queue show  command
then this is the response I received when asking this question previously:

"Welcome to business logic embedded into app_queue.  The issue with the
queue show command rendering stats, is what timeframe are the stats
aggregated over?  IIRC, the calculations are using a moving
average[1].

[1] http://en.wikipedia.org/wiki/Moving_average;

If you want to find an average over a fixed period of time, your best
bet is analysing the queue log. We had to do this ourselves when
implementing a Dashboard with figures for the day.

We found the figures outputted by the queue show  command
to be misleading.

Regards


Ish



-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] relative-periodic-announce default value

2016-04-12 Thread Ishfaq Malik
I've just spotted this line in apps/app_queue.c

unsigned int relativeperiodicannounce:1;

So I'm going to assume the default is yes. Please let me know if that
assumption is wrong.

On 12 April 2016 at 16:10, Ishfaq Malik <i...@pack-net.co.uk> wrote:

> Hi
>
> Using asterisk 1.8.23.1 on CentOS6
>
> If I do not explicitly set a value for relative-periodic-announce, what
> default value will all the queues inherit?
>
> Regards
>
> Ish
>
> --
>
> Ishfaq Malik
> Department: VOIP Support
> Company: Packnet Limited
> t: +44 (0)161 660 2350
> f: +44 (0)161 660 9825
> e: i...@pack-net.co.uk
> w: http://www.pack-net.co.uk
>
> Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
> 37 Ducie Street
> Manchester, M1 2JW
> COMPANY REG NO. 04920552
>
>


-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
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[asterisk-users] relative-periodic-announce default value

2016-04-12 Thread Ishfaq Malik
Hi

Using asterisk 1.8.23.1 on CentOS6

If I do not explicitly set a value for relative-periodic-announce, what
default value will all the queues inherit?

Regards

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] One phone, many names / Was: Loss of devices registration (pjsip)

2016-03-22 Thread Ishfaq Malik
On 22 March 2016 at 08:55, A J Stiles <asterisk_l...@earthshod.co.uk> wrote:

> On Monday 21 Mar 2016, somsad khan wrote:
> > Hello guys,
> >
> > I need some help.
> >
> > I have a client coming who wants to assign 5 different numbers to one
> > virtual employee SIP phone at his desk or softphone (Zoiper).
> >
> > which I can assign for the incoming or outgoing both.
> >
> > but the problem is which I might not understanding enough, that,
> >
> > e.g. when line 1 calls the virtual employee will answer “hello this is
> xyz
> > company how can I help you”
> >
> > when line 2 calls the virtual employee will answer “hello this is abc
> > company how can I help you”
> >
> > So it is important the employee can recognize which line is calling as
> they
> > cannot say the wrong company name by mistake!
> >
> > please let me know if there is any possible ways.
>
> Dead easy!  Done this before, in a very similar situation  (agent has to
> answer with a different name, depending on the number the customer
> dialled).
>
> All you need to do -- as long as the phone you are using is modern enough
> to
> support it -- is have in your dialplan, before the Dial() instruction to
> the
> agent's phone, an instruction like
> Set(CALLERID(name)=something)
> where "something" depends on ${EXTEN}.
>
> For example, if the numbers for the virtual companies are 731615, 701289
> and
> 718182, and the extension to ring is 301, you might do
>
> [from_pstn]
> ; 731615 is company ABC
> exten => 731615,1,NoOp(Call to 731615)
> exten => 731615,n,Set(CALLERID(name)=Company ABC)
> exten => 731615,n,Dial(301)
> exten => 731615,n,HangUp()
>
> ; 701289 is company XYZ
> exten => 701289,1,NoOp(Call to 701289)
> exten => 701289,n,Set(CALLERID(name)=Company XYZ)
> exten => 701289,n,Dial(301)
> exten => 701289,n,HangUp()
>
> ; 718182 is company PQR
> exten => 718182,1,NoOp(Call to 718182)
> exten => 718182,n,Set(CALLERID(name)=Company PQR)
> exten => 718182,n,Dial(301)
> exten => 718182,n,HangUp()
>
>
> For the agent to be able to dial out presenting different caller ID
> numbers,
> use prefixes such as 16, 17, 18 to indicate dialling out as different
> companies;
> strip out the prefix using ${EXTEN:2} to recover the number by skipping two
> digits from the beginning, and Set(CALLERID(num)=) as appropriate.
>
>
>
>
You can also use the A option in the Dial application to play an audio file
to the callee before the channels are bridged.

https://wiki.asterisk.org/wiki/display/AST/Application_Dial



-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Loss of devices registration (pjsip)

2016-03-22 Thread Ishfaq Malik
On 21 March 2016 at 20:32, George Joseph <george.jos...@fairview5.com>
wrote:

>
>
> On Mon, Mar 21, 2016 at 11:58 AM, Dmitriy Serov <serov@gmail.com>
> wrote:
>
>> Good day.
>>
>> Asterisk 13.7.2, res_pjsip.
>> There is a problem of loss of registration of several devices. This
>> happens not on all devices, but problem devices a lot.
>> Below is the log of registration of a contact of one device.
>>
>> Is suspect two things:
>> 1. delete a contact after the contact is added. But, like, it's a feature
>> of code that may already be fixed.
>> 2. deleting a contact much earlier than the 90 seconds specified during
>> the registration
>>
>> Would be grateful for any clues.
>>
>> Dmitriy Serov.
>>
>> expiration settings:
>> [common-aor](!)
>> type=aor
>> qualify_frequency=60
>> default_expiration=120
>> maximum_expiration=600
>> minimum_expiration=90
>>
>> log:
>> [2016-03-21 20:39:58] VERBOSE[30251] res_pjsip_registrar.c: Added contact
>> 'sip:17367@46.39.229.18:37910' to AOR '17367' with expiration of 90
>> seconds
>>
> ​The client just registered​
>
>
>> [2016-03-21 20:39:58] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367@46.39.229.18:37910 has been created
>>
> ​We added a new contact​
>
>
>> [2016-03-21 20:39:58] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367@46.39.229.18:27143 has been deleted
>>
> ​We deleted the old contact​
>
>
>> [2016-03-21 20:39:58] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367@46.39.229.18:37910 is now Reachable.  RTT:
>> 41.882 msec
>>
> ​We qualified the contact successfully​
>
>
>> [2016-03-21 20:41:01] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367@46.39.229.18:37910 is now Unreachable.  RTT:
>> 0.000 msec
>>
> ​At the next qualify, we couldn't reach the contact
>
> [2016-03-21 20:41:06] VERBOSE[3827] res_pjsip_registrar.c: Added contact '
>> sip:17367@46.39.229.18:60105' to AOR '17367' with expiration of 90
>> seconds
>>
> ​The client just registered​
>
> ​(again)​
>
>> [2016-03-21 20:41:06] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367@46.39.229.18:60105 has been created
>>
> ​We added a new contact​
>
>  [2016-03-21 20:41:06] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
> Contact 17367/sip:17367@46.39.229.18:37910 has been deleted
> ​We deleted the old contact​
>
>
>> [2016-03-21 20:41:06] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367@46.39.229.18:60105 is now Reachable.  RTT:
>> 44.031 msec
>>
> ​We qualified the contact successfully​
>
>
>> [2016-03-21 20:42:09] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367@46.39.229.18:60105 is now Unreachable.  RTT:
>> 0.000 msec
>>
> ​At the next qualify, we couldn't reach the contact
>
> ​This looks like a client that's going to sleep or a firewall that's
> timing out connections.  Asterisk is only deleting the contact on the next
> successful register because it's replacing it.  You need to figure out why
> the qualify is failing and why the client keeps registering.
>
>
>
>
>
Check if the router or firewall has a UDP port timeout option and increase
it by a lot (I usually up it to an hour).




-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] Queues - periodic announce while ringing members

2016-02-25 Thread Ishfaq Malik
Hi

I'm using asterisk 1.8.32.3 on CentOS 6

I've noticed when using queues that the members of the queue stop ringing
for the duration of any set periodic announce. Is this the only behaviour
possible or is there a way to set the members to continue ringing while the
periodic announce plays?

Thanks in Advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] Blocking transfer by SIP REFER on a call by call basis

2016-02-18 Thread Ishfaq Malik
Hi

We are using asterisk 1.8.23.1 on CentOS 6

Is there a way that transferring by SIP REFER can be blocked on a call by
call basis?

Regards

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Signaling ringing on other extension

2015-12-30 Thread Ishfaq Malik
On 30 December 2015 at 10:41, Luca Bertoncello <lucab...@lucabert.de> wrote:

> Ishfaq Malik <i...@pack-net.co.uk> schrieb:
>
> > BLF is an interaction between the phones and the server. You need to
> > configure function buttons on the phones to display the presence state of
> > individual peers that have been set up on the server.
> >
> > This command in the asterisk cli will help you:
> >
> > core show hints
> >
> > If you see an entry for the peer then the server is set up correctly and
> if
> > the Watchers column > 0 then you have set up the phone correctly.
>
> Unfortunately the Watchers are 0...
> And I didn't find any option on my phone (Thomson ST2022) to enable the
> BLF...
>
> Any other idea?
> I wrote a little expect-Script to send the phone an advice and having an
> LED
> blinking, but I think it is a little bit exaggerated...
>
> Thanks
> Luca Bertoncello
> (lucab...@lucabert.de)
>
> --
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Do you have a link to the user guide for your exact phone model?


-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Signaling ringing on other extension

2015-12-30 Thread Ishfaq Malik
Hi

Look into Busy Lamp Field/Presence

Here's a starting point:

http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/asterisk-DeviceStates-SECT-1.html

Regards

Ish

On 29 December 2015 at 15:27, Luca Bertoncello <lucab...@lucabert.de> wrote:

> Hi again!
>
> With the "call pickup"-function I can now pickup a call directed to another
> phone in my Asterisk. Very nice.
> My problem, now, is that I can't see on my phone, that the other phone (in
> another room) rings.
>
> Is it possible to signal the incoming call on other extension? I use two
> phones "Thomson ST2022".
>
> Thanks a lot
> Luca Bertoncello
> (lucab...@lucabert.de)
>
> --
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-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
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Re: [asterisk-users] Signaling ringing on other extension

2015-12-30 Thread Ishfaq Malik
On 30 December 2015 at 10:03, Luca Bertoncello <lucab...@lucabert.de> wrote:

> Ishfaq Malik <i...@pack-net.co.uk> schrieb:
>
> Hi Ishfaq
>
> > Look into Busy Lamp Field/Presence
> >
> > Here's a starting point:
> >
> >
> http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/asterisk-DeviceStates-SECT-1.html
>
> Thanks a lot, but it does not seems to work...
>
> Here my configuration:
>
> sip.conf:
>
> [general]
> allowsubscribe=yes
> subscribecontext = default
> notifyringing = yes
> notifycid = yes
> callcounter = yes
>
> extensions.conf:
>
> [anika_incoming]
> exten => _0049351222,hint,SIP/004935
> exten => _0049351222,1,Verbose(2,Call for Anika - [${CALLERID(num)}])
> exten => _0049351222,n,Dial(local/222@anika_incoming)
> exten => _0351222,hint,SIP/004935
> exten => _0351222,1,Verbose(2,Call for Anika - [${CALLERID(num)}])
> exten => _0351222,n,Dial(local/222@anika_incoming)
> exten => _222,hint,SIP/004935
> exten => _222,1,Verbose(2,Call for Anika - [${CALLERID(num)}])
> exten => _222,n,Set(CALLERID(num)=${IF($[ "${CALLERID(num):0:3}" =
> "+49" ]?0${CALLERID(num):3}:${CALLERID(num)})})  ; Damit das "+49" mit "0"
> ersetzt wird
> exten => _222,n,Set(CHANNEL(musicclass)=default)
> exten => _222,n,Dial(SIP/0049351222,19,RcxX)
> exten => _222,n,Verbose(2,Voicemail for Anika)
> exten => _222,n,Set(CALLERID(name)=)
>  ; Damit in der E-Mail der AB nicht den Namen steht
> exten => _222,n,VoiceMail(0049351222,us)
> exten => _222,n,Hangup
>
> then I reloaded the core (core reload), SIP (sip reload) and Dialplan
> (dialplan reload) and I called the 0351222 from my mobile phone.
> It rings, but on the other phone (035) is nothing to see...
>
> Where is my error?
>
> Thanks
> Luca Bertoncello
> (lucab...@lucabert.de)
>
> --
> _
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
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>
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>

The hints have to be in the same contexts in extensions.conf as defines in
the sip.conf subscribecontext which can be set per peer.

Also, have you configured the phones as well?

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
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Re: [asterisk-users] Signaling ringing on other extension

2015-12-30 Thread Ishfaq Malik
On 30 December 2015 at 10:19, Luca Bertoncello <lucab...@lucabert.de> wrote:

> Ishfaq Malik <i...@pack-net.co.uk> schrieb:
>
> > The hints have to be in the same contexts in extensions.conf as defines
> in
> > the sip.conf subscribecontext which can be set per peer.
>
> Well, [anika_incoming] will be included in [default], of course...
> But I tried to define anika_incoming in subscribecontext, too. No
> changes...
>
> > Also, have you configured the phones as well?
>
> What do you mean?
>
> Thanks
> Luca Bertoncello
> (lucab...@lucabert.de)
>
> --
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BLF is an interaction between the phones and the server. You need to
configure function buttons on the phones to display the presence state of
individual peers that have been set up on the server.

This command in the asterisk cli will help you:

core show hints

If you see an entry for the peer then the server is set up correctly and if
the Watchers column > 0 then you have set up the phone correctly.

-- 

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Re: [asterisk-users] Signaling ringing on other extension

2015-12-30 Thread Ishfaq Malik
On 30 December 2015 at 15:04, Luca Bertoncello <lucab...@lucabert.de> wrote:

> Patrick Laimbock <patr...@laimbock.com> schrieb:
>
> > On 12/30/15 12:24, Luca Bertoncello wrote:
> > > Ishfaq Malik <i...@pack-net.co.uk> schrieb:
> > >
> > >> Do you have a link to the user guide for your exact phone model?
> > >
> > > Unfortunately not...
> > > I have a Thomson ST2022, but I can just find in Internet manual for the
> > > ST2030...
> >
> > The administrator manual can be found at:
> > http://www.manualslib.com/manual/909341/Thomson-St2020.html?page=5
> >
> > To download click the green Download button at the top.
>
> Hi, Patrick!
>
> Thank you very much!
> Unfortunately I didn't found anything about BLF...
>
> Regards
> Luca Bertoncello
> (lucab...@lucabert.de)
>
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Looks like your phones do not support it. And it is a very common feature.

-- 

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w: http://www.pack-net.co.uk

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Re: [asterisk-users] Signaling ringing on other extension

2015-12-30 Thread Ishfaq Malik
On 30 December 2015 at 15:09, Luca Bertoncello <lucab...@lucabert.de> wrote:

> Ishfaq Malik <i...@pack-net.co.uk> schrieb:
>
> > Looks like your phones do not support it. And it is a very common
> feature.
>
> I think so...
> Maybe I can write a little program running on my PC to receive a message
> from
> Asterisk if someone calls the other phone...
> I'll think about that...
> Or maybe is there already such a program running on Linux?
>
> Regards
> Luca Bertoncello
> (lucab...@lucabert.de)
>
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Look up fop2


-- 

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w: http://www.pack-net.co.uk

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Re: [asterisk-users] Signaling ringing on other extension

2015-12-30 Thread Ishfaq Malik
On 30 December 2015 at 15:16, Luca Bertoncello <lucab...@lucabert.de> wrote:

> Ishfaq Malik <i...@pack-net.co.uk> schrieb:
>
> > Look up fop2
>
> Thank you very much, but I prefer a standalone application, if it's
> possibile...
> Any other suggestion?
>
> Thanks
> Luca Bertoncello
> (lucab...@lucabert.de)
>
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If you can programme, create an application that logs into the asterisk box
via the AMI, read the event stream and produce an alert which it sees a
phone ringing.

https://wiki.asterisk.org/wiki/pages/viewpage.action?pageId=4817239

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
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COMPANY REG NO. 04920552
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Re: [asterisk-users] No sound with internal calls depending on which phones

2015-11-12 Thread Ishfaq Malik
68.128.231:51350 (type 03, len 33)
> Sent RTP P2P packet to 192.168.128.231:51350 (type 03, len 33)
> Sent RTP P2P packet to 192.168.128.231:51350 (type 03, len 33)
>   == Spawn extension (local, 301, 1) exited non-zero on
> 'SIP/hsolutionspf5-0002'
>
> I tried many options to disable SRTP but without success :
>
>- canreinvite = no
>- canreinvite = nonat
>- srtpcapable=no
>- encryption=no
>- directmedia=nonat
>- ...or noload => res_srtp.so in modules.conf
>
>
> Any help would be GREATLY appreciated !
>
> Denis
>
> P. S. We have Asterisk 1.8.4.4 under CentOS release 5.11 (Final)
>
>
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>
>
>
>
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-- 

Ishfaq Malik
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Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Asterisk encrypted authentication for clients

2015-10-29 Thread Ishfaq Malik
On 28 October 2015 at 22:54, Motty <motty.c...@gmail.com> wrote:

> Hello,
> I am searching for a solution to encrypt authentication from Asterisk
> server to clients. Searching srtp seem to encrypt traffic, I just want
> client authentication with encryption. Can someone point to the right
> direction? has anybody used ZRTP? experience with ZRTP?
>
> Thanks,
> _motty
>
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https://wiki.asterisk.org/wiki/display/AST/SIP+TLS+Transport

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

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37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] 2 asterisk instances sharing 1 astDB

2015-09-29 Thread Ishfaq Malik
Hi

We are using 1.8 on CentOS 6

We use asterisk servers in pairs for machine level failover. On a recent
pair we pointed the astdb location of both nodes of the pair to the same
location on a shared storage device. Now it would appear that if the
asterisk service is restarted, and queue members added via the AMI are
forgotten.

Is there any issues in trying to share a single astdb over 2 machines that
we are unaware of?

Thanks in Advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] How to set the global setting for each pjsip endpoint

2015-09-22 Thread Ishfaq Malik
On 22 September 2015 at 16:04, Thyda ENG <ength...@gmail.com> wrote:

> I have many endpoints and each endpoint has some parameter in common so i
> wonder is there any way to config one for all endpoints? Like in my example
> I have two endpoints and I repeat the same thing,
>
> [100]
>
> type=endpoint
>
> aors=100
>
> auth=100-auth
>
> allow=ulaw,alaw,gsm,g726
>
> context=from-internal
>
> callerid=device <100>
>
> dtmf_mode=rfc4733
>
> use_avpf=no
>
> ice_support=no
>
> media_use_received_transport=no
>
> trust_id_inbound=yes
>
> send_pai=yes
>
> rtp_symmetric=yes
>
> rewrite_contact=yes
>
> message_context=astsms
>
>
> [200]
>
> type=endpoint
>
> aors=200
>
> auth=200-auth
>
> allow=ulaw,alaw,gsm,g726
>
> context=from-internal
>
> callerid=device <200>
>
> dtmf_mode=rfc4733
>
> use_avpf=no
>
> ice_support=no
>
> media_use_received_transport=no
>
> trust_id_inbound=yes
>
> send_pai=yes
>
> rtp_symmetric=yes
>
> rewrite_contact=yes
>
> message_context=astsms
>
>
> how could I avoid duplicate thing like this ?
>
> --
>
>
>From my brief look at pjsip.conf it uses the same template concept as the
sip.conf.

Here's the relevant instructions from the sip.conf in asteris13

 ;
; Because you might have a large number of similar sections, it is generally
; convenient to use templates for the common parameters, and add them
; the the various sections. Examples are below, and we can even leave
; the templates uncommented as they will not harm:

[basic-options](!); a template
dtmfmode=rfc2833
context=from-office
type=friend

[natted-phone](!,basic-options)   ; another template inheriting
basic-options
directmedia=no
host=dynamic

[public-phone](!,basic-options)   ; another template inheriting
basic-options
directmedia=yes

[my-codecs](!); a template for my preferred codecs
disallow=all
allow=ilbc
allow=g729
allow=gsm
allow=g723
allow=ulaw
; Or, more simply:
;allow=!all,ilbc,g729,gsm,g723,ulaw

[ulaw-phone](!)   ; and another one for ulaw-only
disallow=all
allow=ulaw
; Again, more simply:
;allow=!all,ulaw

; and finally instantiate a few phones
;
; [2133](natted-phone,my-codecs)
;secret = peekaboo
; [2134](natted-phone,ulaw-phone)
;secret = not_very_secret
; [2136](public-phone,ulaw-phone)
;secret = not_very_secret_either
; ...
;

Regards

Ish
-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
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Manchester, M1 2JW
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Re: [asterisk-users] Call waiting for Queue Agents.

2015-09-21 Thread Ishfaq Malik
On 21 September 2015 at 15:27, Aziz TestAccount <azizgst...@gmail.com>
wrote:

> Hi All,
>
> I have a question about the Queues.
>
> I'm using Asterisk 11.13.0 , and I want to configure the following setup :
>
> When there is an incoming call to the queue all agents should ring even
> those that are already in call, they should receive a second call.
>
> Is this doable in any Asterisk version ?
>
> Thanks in advance.
>
>
>
In 1.8 there is a ring in use option at the queue level. I doubt this will
have been removed in 11.

; If you want the queue to avoid sending calls to members whose devices are
; known to be 'in use' (via the channel driver supporting that device state)
; uncomment this option. (Note: only the SIP channel driver currently is
able
; to report 'in use'.)
;
; ringinuse = no


Regards

Ish


-- 

Ishfaq Malik
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Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

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Re: [asterisk-users] how to return a transfered call to the transferrer?

2015-07-16 Thread Ishfaq Malik
On 15 July 2015 at 20:51, Ethy H. Brito ethy.br...@inexo.com.br wrote:


 Hi all

 Any of you guys could point me in the right direction?

 I need to make that a blind transfer to return to the transferrer when the
 transferee does not answer.

 Scenario:
 . Miss Jane Doe, our front desk attendant, picks up an external
 call to
 Mr. Smith;
 . Miss Doe flashes, dial Mr. Smith's extension and then hangup;
 . Mr Smith's phone rings until timeout;
 . At this point, how to return the call to the Miss Doe's
 extension;

 Cheers

 Ethy

 --
 _


Do a channel dump on the transferred channel, you'll see marker channel
variables showing it's a transfer and that contain the sending peer name.
You can use dialplan logic to check if it's a transfer. If it is, you can
send the call back to the referrer peer.

Regards

Ish
-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

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COMPANY REG NO. 04920552
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Re: [asterisk-users] Asterisk how to setup alarm too many outgoing calls from same user

2015-07-08 Thread Ishfaq Malik
On 6 July 2015 at 15:27, Motty Cruz motty.c...@gmail.com wrote:

 Hello,
 I would like to setup a mechanism to trigger an alarm if user is deal too
 many numbers within a very short period of time. Safeguard against users
 hacked accounts.

 can someone help?

 Thanks,



You could use fail2ban for this by adding your own filter string specific
for that user. It would have the advantage of blocking further calls as
well as alerting you by email.

Regards

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

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Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Question on permit/deny

2015-07-01 Thread Ishfaq Malik
On 1 July 2015 at 04:03, Jerry Geis ge...@pagestation.com wrote:

 I see in my log file this:
 Jun 30 21:44:26] NOTICE[42192][C-02f3] chan_sip.c: Call from '' (
 5.189.144.120:5076) to extension '011972592675431' rejected because
 extension not found in context 'default'.

 which is great its rejected - however
 in my sip.conf file I have

 deny=0.0.0.0
 permit=x.y.z.z/255.255.255.255
 permit=a.b.c.d/255.255.255.255

 So I'm expecting to deny everything and only allow
 the two addresses I have listed of which the 5.189.144.120 is not one of?

 What is wrong with my permit/deny ?

 Thanks,

 Jerry

 --
 _


Check your sip.conf to see if allowguest is explicitly set to no.

;context=default ; Default context for incoming calls
;allowguest=no  ; Allow or reject guest calls (default is
yes)
; If your Asterisk is connected to the
Internet
; and you have allowguest=yes
; you want to check which services you
offer everyone
; out there, by enabling them in the
default context (see below).


Regards

Ish


-- 

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t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
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w: http://www.pack-net.co.uk

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Re: [asterisk-users] Branch based on call volume

2015-06-29 Thread Ishfaq Malik
On 27 June 2015 at 21:34, Michelle Dupuis mdup...@ocg.ca wrote:

  Is there a simple way to get call volume from a particular trunk within
 the dialplan (for conditional branching)?


  I suspect we will have to build an AGI script but I'm hoping something
 new in Asterisk 13





You could do a core show channels and grep it for the peer name.

Ish

-- 

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e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

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[asterisk-users] Variable variables

2015-06-16 Thread Ishfaq Malik
Hi

Can asterisk handle asterisk variable variables?

For example:

If I were to set

FOO300=BAR111

and I had something in a dialplan like:

_3XX,1,NoOp(${FOO${EXTEN}})

And the user had entered 300, it would output BAR111

We are using asterisk 1.8

Thanks in advance

Ish

-- 

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e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

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COMPANY REG NO. 04920552
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[asterisk-users] Manipulate extension state in 1.8.x

2015-06-09 Thread Ishfaq Malik
Hi

Is there any way to set the presence state of a peer to in-use in asterisk
1.8?

The idea is to integrate DND buttons on phones to BLF.

Regards

-- 

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f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
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Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Manipulate extension state in 1.8.x

2015-06-09 Thread Ishfaq Malik
Hi John

I needed a dialplan solution so thank you very much for the pointer!

Regards

Ish

On 9 June 2015 at 17:27, John Kiniston johnkinis...@gmail.com wrote:

 You can use a custom device state to do it.

 [dnd]
 ;DND Toggle
 exten = *363,1,Answer()
  same =
 n,Set(CURRENT_PRESENCE=${DEVICE_STATE(Custom:DND${CHANNEL(peername)})})
  same =  n,GotoIf($[${CURRENT_PRESENCE}=NOT_INUSE]?*78,1:*79,1)
 ;DND On
 exten = *78,1,NoOP(Turning DND On)
  same = n,Set(DEVICE_STATE(Custom:DND${CHANNEL(peername)})=BUSY)
  same = n,Playback(do-not-disturbenabled)
  same = n,Hangup()
 ;DND Off
 exten = *79,1,NoOP(Turning DND Off)
  same = n,Set(DEVICE_STATE(Custom:DND${CHANNEL(peername)})=NOT_INUSE)
  same = n,Playback(do-not-disturbdisabled)
  same = n,Hangup()


 Then you can simply hint on your device like:

 exten = _70X,hint,SIP/${EXTEN}Custom:DND${EXTEN}


 On Tue, Jun 9, 2015 at 9:19 AM, Ishfaq Malik i...@pack-net.co.uk wrote:

 Hi

 Is there any way to set the presence state of a peer to in-use in
 asterisk 1.8?

 The idea is to integrate DND buttons on phones to BLF.

 Regards

 --

 Ishfaq Malik
 Department: VOIP Support
 Company: Packnet Limited
 t: +44 (0)161 660 2350
 f: +44 (0)161 660 9825
 e: i...@pack-net.co.uk
 w: http://www.pack-net.co.uk

 Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
 37 Ducie Street
 Manchester, M1 2JW
 COMPANY REG NO. 04920552


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 --
 A human being should be able to change a diaper, plan an invasion, butcher
 a hog, conn a ship, design a building, write a sonnet, balance accounts,
 build a wall, set a bone, comfort the dying, take orders, give orders,
 cooperate, act alone, solve equations, analyze a new problem, pitch manure,
 program a computer, cook a tasty meal, fight efficiently, die gallantly.
 Specialization is for insects.
 ---Heinlein

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-- 

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Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] Asterisk 1.8.32.3 chan_sip deadlock

2015-04-29 Thread Ishfaq Malik
Hello asterisk-users,

We've been having intermittent issues with chan_sip - it stops responding
to cli requests, trying to reload chan_sip from cli doesn't seem to have
any effect, initiated calls carry on for a short period, but no new SIP
requests are processed ('sip show channels' hangs forever, server stops
responding to SIP OPTIONS, or any other SIP messages). We have updated the
build from 1.8.23.1 to the latest asterisk 1.8 (1.8.32.3), however the
problem still persists. We have gathered debugging information from 'core
show locks' and from gdb, attached to this message (with phone numbers and
extension and context names obscured). We are running realtime under CentOS
6.6, built from source and packaged using rpmbuild, with the following
menuselect options (debugging version):
menuselect/menuselect --disable BUILD_NATIVE --enable DEBUG_THREADS
--enable DONT_OPTIMIZE --disable CORE-SOUNDS-EN-GSM --disable-category
MENUSELECT_EXTRA_SOUNDS --disable MOH-OPSOUND-WAV --enable-category
MENUSELECT_ADDONS --disable format_mp3 --disable cdr_tds --disable cel_tds
--disable cdr_pgsql --disable cel_pgsql --disable res_config_pgsql
menuselect.makeopts

under kernel 2.6.32-504.el6.x86_64, and linked against the following
library versions:

/usr/lib64/libssl.so.10:symbolic link to `libssl.so.1.0.1e'
/usr/lib64/libcrypto.so.10: symbolic link to `libcrypto.so.1.0.1e'
/lib64/libc.so.6:   symbolic link to `libc-2.12.so'
/usr/lib64/libxml2.so.2:symbolic link to `libxml2.so.2.7.6'
/lib64/libz.so.1:   symbolic link to `libz.so.1.2.3'
/lib64/libm.so.6:   symbolic link to `libm-2.12.so'
/lib64/libdl.so.2:  symbolic link to `libdl-2.12.so'
/lib64/libpthread.so.0: symbolic link to `libpthread-2.12.so'
/lib64/libtinfo.so.5:   symbolic link to `libtinfo.so.5.7'
/lib64/libresolv.so.2:  symbolic link to `libresolv-2.12.so'
/lib64/libgssapi_krb5.so.2: symbolic link to `libgssapi_krb5.so.2.2'
/lib64/libkrb5.so.3:symbolic link to `libkrb5.so.3.3'
/lib64/libcom_err.so.2: symbolic link to `libcom_err.so.2.1'
/lib64/libk5crypto.so.3:symbolic link to `libk5crypto.so.3.1'
/lib64/libkrb5support.so.0: symbolic link to `libkrb5support.so.0.1'
/lib64/libkeyutils.so.1:symbolic link to `libkeyutils.so.1.3'


We'd appreciate any possible assistance, as we're having problems working
out what exactly triggers the deadlock and we have not been able to find
the correct sequence of steps to reproduce the issue yet, other than
waiting for it to lock up at an arbitrary time with the debugging code in
place. It does seem to happen at least once a day, however.

What is the best way of getting the core show locks output for people to
see as it appears to be too big to mail?

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] ringing in queues

2015-03-13 Thread Ishfaq Malik
On 13 March 2015 at 14:04, Matt Hamilton efes9...@hotmail.com wrote:

 We use the ringall strategy for a small queue with 4 members. When a call
 comes in, if one of the members is busy, all the phones except the busy
 phone rings (as intended). While the other phones are ringing, if this busy
 phone becomes available again, we would like to have it start ringing.
 Right now it just sits idle.

 Is this possible? I played with ringinuse (queues.conf) and callcounter
 (sip.conf) values, but wasn't able to get it going.

 Thanks,
 Matt

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Reduce the timeout in the queue configuration (but not in the Queue
application in the dialplan), when the timeout (and the retry) value has
elapsed, all available members will be rung again.

Regards

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] How to perform some tasks after the CDR has been closed?

2015-02-26 Thread Ishfaq Malik
On 26 February 2015 at 11:57, Daniel Gonzalez gonva...@gonvaled.com wrote:

 Hi,

 I would like to do some tasks after the CDR has been closed, and the
 CDR(end), CDR(billsec) and CDR(duration) fields are available. I have tried
 to do that on the h extension, but it seems the CDR is not yet complete in
 the h extension.

 When is the CDR closed? How can I trigger some actions after that event?

 It would be nice if the channel is still available, since I need access to
 other channel variables. An alternative would be to pass those variables
 via the CDR if the channel has been deleted.

 Thanks,
 Daniel Gonzalez

 --
 _


Have you set

endbeforehexten=yes

in your cdr.conf ?



-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] SIP Jitterbuffer

2015-02-18 Thread Ishfaq Malik
Hello people

What are the cons, if any, of enabling a jitterbuffer?

We are currently using version 1.8

Thanks in advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Asterisk 11.6. SIP realtime lost peers after 'sip reload'

2015-02-16 Thread Ishfaq Malik
On 16 February 2015 at 11:49, Igor Pavlov i...@izhnet.ru wrote:

 Hi, list.



 We have a problem with loss peers after ‘sip reload’, our configuration:
 Asterisk 11.6-cert1, SIP realtime peers, sip.conf:

 - rtcachefriends=yes

 - rtsavesysname=yes

 - rtupdate=yes

 - rtautoclear=yes



 When we do ‘sip reload’ , peers are removing from available.



 *Before `sip reload` :*

 srv-pbx2*CLI sip show peers

 Name/username HostDyn
 Forcerport ACL Port Status  Description
 Realtime

 303411/303411 172.16.1.12
  D 5060 OK (77
 ms)   Cached RT

 467577/467577 172.16.1.22
 D 5060 OK (141 ms)
 Cached RT

 561871/561871 172.16.1.32
 D 5060 OK (7 ms)
 Cached RT

 sip-proxy2
  172.16.1.2
5061 OK (1 ms)

 srv-pbx-in
   172.16.1.7
  5060 OK (1 ms)



 *After `sip reload`:*



 [Feb 16 14:30:20] DEBUG[1468]: res_config_mysql.c:497
 realtime_multi_mysql: MySQL RealTime: Retrieve SQL: SELECT * FROM sipusers
 WHERE name LIKE '%' AND callbackextension LIKE '%' ORDER BY name

 [Feb 16 14:30:20] DEBUG[1468]: config.c:1650 config_text_file_load:
 Parsing /etc/asterisk/sip_notify.conf

   == Parsing '/etc/asterisk/sip_notify.conf': Found

 [Feb 16 14:30:20] DEBUG[1468]: chan_sip.c:32383 reload_config: SIP
 reload_config done...Runtime= 0 sec

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:546 ast_sched_dump: Asterisk
 Schedule Dump (12 in Q, 623646 Total, 30 Cache, 42 high-water)

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:551 ast_sched_dump:
 =

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:552 ast_sched_dump: |ID
 Callback  Data  Time  (sec:ms)   |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:553 ast_sched_dump:
 +-+-+-+-+

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623634 |
 0x7f2ebc5415d0  | 0x7f2ea0b95b68  | 01 : 434169 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623628 |
 0x7f2ebc5451c0  | 0x7f2ea0bc5148  | 04 : 912209 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623639 |
 0x7f2ebc5415d0  | 0x7f2ea08a0158  | 21 : 585476 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623635 |
 0x7f2ebc5415d0  | 0x7f2ea0b6bc98  | 11 : 452094 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623632 |
 0x7f2ebc5451c0  | 0x7f2ea0b9b388  | 17 : 091999 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623643 |
 0x7f2ebc5451c0  | 0x2d473d8   | 55 : 803782 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623511 |
 0x7f2ebc527410  | 0x7f2ea0b9b388  | 000266 : 237816 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623640 |
 0x7f2ebc5415d0  | 0x7f2ea0baf088  | 22 : 472571 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623541 |
 0x7f2ebc527410  | 0x7f2ea0affa28  | 000650 : 207449 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623600 |
 0x7f2ebc527410  | 0x7f2ea0bc5148  | 000794 : 895787 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623638 |
 0x7f2ebc5451c0  | 0x7f2ea0affa28  | 40 : 622455 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:565 ast_sched_dump: |623646 |
 0x7f2ebc5451c0  | 0x2d4cee8   | 55 : 902262 |

 [Feb 16 14:30:20] DEBUG[1468]: sched.c:568 ast_sched_dump:
 =

 [Feb 16 14:30:20] DEBUG[1468]: chan_sip.c:33170 sip_do_reload:
 --- Done destroying pruned peers

 [Feb 16 14:30:20] DEBUG[1468]: chan_sip.c:33185 sip_do_reload: do_reload
 finished. peer poke/prune reg contact time = 0 sec.

 [Feb 16 14:30:20] DEBUG[1468]: chan_sip.c:33187 sip_do_reload:
 --- SIP reload done





 srv-pbx2*CLI sip show peers

 Name/username HostDyn
 Forcerport ACL Port Status  Description
 Realtime

 sip-proxy2
 172.16.1.2 5061 OK (1
 ms)

 srv-pbx-in
 172.16.1.7 5060 OK (1
 ms)

 2 sip peers [Monitored: 2 online, 0 offline Unmonitored: 0 online, 0
 offline]



 *Is this normal behavior of SIP realtime ?*



 -

 Best regards,

 Igor Pavlov





This will always happen. When using ARA, peers will only go into the
realtime cache when one tries to register or be dialled. At that point the
settings will be taken from the DB and put into the realtime cache. A SIP
reload will clear the realtime cache. One way to mitigate this effect to
use 'sip show peer peername load'.

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED

Re: [asterisk-users] IAX port

2015-02-10 Thread Ishfaq Malik
On 10 February 2015 at 09:02, jg webaccounts...@jgoettgens.de wrote:




 I get an occasional similar problem, we have Mikrotik firewalls and from
 tcpdump monitoring on the asterisk boxes I can see that the firewall
 (unbidden) has changed the IAX port. Usually a firewall reset and sometimes
 PBX reset combination fixes it.

 Its odd as its only one direction, occurs rarely and with no obvious
 driver. So IAX is happy in one direction but not the other. And I can see
 packets in the unhappy point arriving on the wrong port.

 I couldn't fix it without kicking the router/firewall so I would say its
 a router problem in the Destination NAT process.

 Cheers Duncan


 Port is changed when NAT is applied from LAN to WAN.
 While UDP session is maintained as ESTABLISHED, that port should not
 change.

 If your peer changes constantly of session port could be UDP session
 is too short in NAT table on routers.
 You can try setting qualify=1000 (which is in ms. Default is 2000),
 and see if peer keeps same port.

 Regards.

  voip-info.org also has an entry about general NAT related issues,
 which could be relevant here

 I do not seem to have problems with Netgear firewalls, but other firewalls
 show this effect. So far it happened only on a single side, such that calls
 work from the other side. I already checked the open ports with
 nc/ncat/netcat as UDP sender and receiver on the other end. The ports are
 open, even when the arbitrary ports are used by Asterisk.

 I'll need to read a bit more and evaluate my pcap traces and possibly ask
 the router vendors.

 Thank you for your efforts.

 jg





Some firewalls have a 'consistent NAT' option that needs to be enabled,
otherwise you get the symptoms described.



-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] IAX port

2015-02-10 Thread Ishfaq Malik
On 10 February 2015 at 12:55, jg webaccounts...@jgoettgens.de wrote:


 Some firewalls have a 'consistent NAT' option that needs to be enabled,
 otherwise you get the symptoms described.

  While reading about NAT, I came across this web site:
 http://nattest.net.in.tum.de/
 The test tool looks at various NAT related properties and prints the
 results related to TCP/UDP binding properties, TCP/UDP hole punching, etc.

 In my case a very short value was reported for the UDP timeout, such that
 depending on the sequence of packets, the entry in the mapping table might
 already have been deleted. This could explain the random nature of my
 connection problem. Port predictability does not seem to be a problem.

 Does that make any sense?

 jg


Yes

UDP timeout being too short is another thing I've experience with firewalls
(admittedly limited and once removed experience). Actually, this one can be
a (mild) problem on Draytek routers and can be resolved by telnetting into
the router and using the portmaptime command.

Also, turn of stateful packet inspection if it is an option.


-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Question regarding custom announcements used by several Asterisk servers

2015-02-06 Thread Ishfaq Malik
On 6 February 2015 at 07:54, Olli Heiskanen ohjelmistoarkkite...@gmail.com
wrote:


 Hello,

 Got a question regarding custom announcements in Asterisk.

 My goal is to allow my users record their own queue announcements and
 choose which announcements they want to use in each queue. I have several
 Asterisk servers and a Kamailio server which dispatches call traffic
 between the Asterisks. Question is, is it possible to have something like a
 NSF disk shared between several asterisk servers and store custom
 announcements there, where all Asterisks would use them? I expect to have
 to place the files under whatever I configure in asterisk.conf.
 Additionally, can I place the announcements in subfolders under that
 directory and in my realtime queue table use values something like
 '/subfldr/myannouncement'?

 Keep up the good work!

 cheers,
 Olli

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Hi

All of that is possible and is exactly what we do, both for customer sounds
and for call recordings. Just make sure you have resilience in your shared
storage device.

Alternatively, you could use something like Puppet to deploy the files to
all the servers.

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] queue show queue-name vs queue log for calculating average hold time

2015-01-28 Thread Ishfaq Malik
Hi

We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for
queues.

For a particular customer, when I run queue show queue_name I get the
following numbers:

queue_name has 0 calls (max unlimited) in 'ringall' strategy (17s
holdtime, 94s talktime), W:0, C:175, A:44, SL:48.6% within 45s

So from that data we look at
17s holdtime
And assume that is the average hold time before calls get answered by a
queue members.

However, if I calculate the average hold time from out queue log table
using the following SQL

select sum(data1)/ count(*) as ave_hold_time from queue_log where time 
DATE(NOW()) and queuename='queue_name' and event='CONNECT';

I get the vastly different figure of 92.4.

So, is the queue show figure wrong due to a bug or am I making an incorrect
assumption as to what it means?

Thanks in advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] CALLERID(ani2) inserting

2015-01-22 Thread Ishfaq Malik
Hi

According to this:

https://wiki.asterisk.org/wiki/display/AST/Asterisk+Standard+Channel+Variables

It is read only.

On 22 January 2015 at 16:22, CDR vene...@gmail.com wrote:

 I checked

 https://wiki.asterisk.org/wiki/display/AST/Manipulating+Party+ID+Information

 But I cannot find a way to insert CALLERID(ani2), which I can read, but
 when I try to set it for a new call, I get a runtime error.
 This information, known as isup-oli comes embedded in the From header,like
 this
 sip:9087311878@64.45.157.104:5060;isup-oli=62;tag=sansay1724414rdb124
 and it can be read by using
 Set(var=${CALLERID(ani2)}
 But how do we add that information to the outbound INVITE?  This is
 critical in the toll-free industry and call-from-jail industries.
 Thanks for your help.


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[asterisk-users] queue reload command

2015-01-08 Thread Ishfaq Malik
Hi

I'm using asterisk 1.8

Does anyone know how to use the queue reload command. The built in help
doesn't really help.

queue reload {parameters|membe Reload queues, members, queue rules, or
parameters

Regards

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] queue reload command

2015-01-08 Thread Ishfaq Malik
That's what I would have guessed but it's not working:

[ish@??? ~]$ asterisk -rx 'queue show axon-all'
axon-all has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s
talktime), W:0, C:0, A:2, SL:0.0% within 20s
   Members:
  AXON200 (realtime) (Not in use) has taken no calls yet
  AXON201 (realtime) (Not in use) has taken no calls yet
  AXON202 (realtime) (Not in use) has taken no calls yet
  AXON203 (realtime) (Not in use) has taken no calls yet
  AXON204 (realtime) (In use) has taken no calls yet
  AXON205 (realtime) (Not in use) has taken no calls yet
  AXON206 (realtime) (Not in use) has taken no calls yet
  AXON207 (realtime) (Not in use) has taken no calls yet
  AXON208 (realtime) (Unavailable) has taken no calls yet
  AXON209 (realtime) (Not in use) has taken no calls yet
  AXON210 (realtime) (Unavailable) has taken no calls yet
  AXON211 (realtime) (Unavailable) has taken no calls yet
  AXON214 (realtime) (Not in use) has taken no calls yet
  AXON221 (realtime) (Not in use) has taken no calls yet
  AXON222 (realtime) (Not in use) has taken no calls yet
  AXON223 (realtime) (Unavailable) has taken no calls yet
  AXON225 (realtime) (Not in use) has taken no calls yet
  AXON231 (realtime) (Unavailable) has taken no calls yet
  AXON232 (realtime) (Not in use) has taken no calls yet
  AXON233 (realtime) (Not in use) has taken no calls yet
   No Callers

[ish@??? ~]$ asterisk -rx 'queue reload axon-all'
No such command 'queue reload axon-all' (type 'core show help queue reload
axon-all' for other possible commands)


On 8 January 2015 at 14:23, Andrew Colin and...@convergedgroup.net wrote:

 Hi



 queue reload(queue name) or queue reload all



 for example



 queue reload reception



 *From:* asterisk-users-boun...@lists.digium.com [mailto:
 asterisk-users-boun...@lists.digium.com] *On Behalf Of *Ishfaq Malik
 *Sent:* Thursday, January 8, 2015 2:10 PM
 *To:* Asterisk Users Mailing List - Non-Commercial Discussion
 *Subject:* [asterisk-users] queue reload command



 Hi



 I'm using asterisk 1.8



 Does anyone know how to use the queue reload command. The built in help
 doesn't really help.



 queue reload {parameters|membe Reload queues, members, queue rules, or
 parameters



 Regards



 Ish



 --

 Ishfaq Malik

 Department: VOIP Support

 Company: Packnet Limited

 t: +44 (0)845 004 4994

 f: +44 (0)161 660 9825

 e: i...@pack-net.co.uk

 w: http://www.pack-net.co.uk



 Registered Address: PACKNET LIMITED, Duplex 2, Ducie House

 37 Ducie Street

 Manchester, M1 2JW

 COMPANY REG NO. 04920552


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Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
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COMPANY REG NO. 04920552
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Re: [asterisk-users] odbc connection timeout varable

2014-11-11 Thread Ishfaq Malik
On 11 November 2014 15:27, Tech Support aster...@voipbusiness.us wrote:

 Unless of course the database server is not running at all for some reason.
 Regards;
 JVC


Surely that should be monitored by some system designed for that purpose
such as Nagios?


-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] queue log realtime mysql

2014-11-04 Thread Ishfaq Malik
On 4 November 2014 10:40, Jonas Kellens jonas.kell...@telenet.be wrote:

  Hello,

 I have 5 Asterisk servers all using mysql realtime to store queue log
 information.

 There is 1 out of 5 servers which stores the data in 4 columns : 'data1'
 -- 'data 5'.

 All other servers store data in 1 column 'data' with the data seperated by
 pipe.

 I see no difference in my configuration of extconfig.conf and logger.conf.
 Maybe a hidden default value ?

 Can someone tell me which setting makes the mysql realtime driver store
 data in 1 column or in seperate columns ?

 Using Asterisk 1.8.12.2



 Kind regards,

 Jonas.



Are you using mysql_realtime or odbc with a mysql back end?


-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Call forwarding from Phones and getting the referrer IP

2014-10-28 Thread Ishfaq Malik
On 24 October 2014 16:51, Ishfaq Malik i...@pack-net.co.uk wrote:

 Hi

 I'm using asterisk 1.8 but I'm sure this applies to other versions.

 If someone puts a call divert on a handset such as a Snom phone I get this
 type of SIP message on receipt of an inbound call:

 Got SIP response 302 Moved Temporarily back from xxx.xxx.xxx.xxx:x

 Which then triggers a local channel to make the call.

 Is there any way I can access that IP address inside my dialplan? I've
 done a ChanDump and there's no sign of it.

 Regards

 Ish


Bumping this as I originally sent it late on Friday. If anyone has any
idea, please let me know.


Thanks in Advance

Ish
-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] Call forwarding from Phones and getting the referrer IP

2014-10-24 Thread Ishfaq Malik
Hi

I'm using asterisk 1.8 but I'm sure this applies to other versions.

If someone puts a call divert on a handset such as a Snom phone I get this
type of SIP message on receipt of an inbound call:

Got SIP response 302 Moved Temporarily back from xxx.xxx.xxx.xxx:x

Which then triggers a local channel to make the call.

Is there any way I can access that IP address inside my dialplan? I've done
a ChanDump and there's no sign of it.

Regards

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] SIPAddHeader from a realtime databse

2014-09-23 Thread Ishfaq Malik
On 23 September 2014 15:04, Rusty Newton rnew...@digium.com wrote:

 On Mon, Sep 22, 2014 at 9:43 AM, Ishfaq Malik i...@pack-net.co.uk wrote:
  Hi Guys
 
  I'm using asterisk 1.8.23.1
 
  When I add a SIP Header from inside the extensions.conf
  (SIPAddHeader(Alert-Info:http://www.notused.com
 \;info=alert-internal\;x-line-id=0)
  ) it works fine.
 
  When I try to do the same thing from within a database table, all of the
  string apart from x-line-id=0 gets ignored. I've tried escaping the
  semicolon and not escaping it and the result is always the same, just the
  last part of the full string is expressed.
 
  Some of the ways that I have tried to enter the string are below:
  appdata='Alert-Info:http://www.notused.com
 \\;info=alert-internal\\;x-line-id=0'
  appdata='Alert-Info:http://www.notused.com
 ;info=alert-internal;x-line-id=0'
  appdata='Alert-Info:http://www.notused.com
 ;info=alert-internal;x-line-id=0'
 
  Does anyone know the correct format to store this in a DB table for it
 to be
  expressed correctly? I'm using MySQL.

 There is an existing report filed here:
 https://issues.asterisk.org/jira/browse/ASTERISK-19254

 You can try Walter's suggestion on the issue and report back whether
 it works or not.


 Hi

Replacing the ; with ^3B and removing the \ so column  data looks like:

Alert-Info:http://www.notused.com^3Binfo=alert-internal^3Bx-line-id=0

works perfectly.

Thanks for the help.

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] SIPAddHeader from a realtime databse

2014-09-22 Thread Ishfaq Malik
Hi Guys

I'm using asterisk 1.8.23.1

When I add a SIP Header from inside the extensions.conf
(SIPAddHeader(Alert-Info:http://www.notused.com\;info=alert-internal\;x-line-id=0)
) it works fine.

When I try to do the same thing from within a database table, all of the
string apart from x-line-id=0 gets ignored. I've tried escaping the
semicolon and not escaping it and the result is always the same, just the
last part of the full string is expressed.

Some of the ways that I have tried to enter the string are below:
appdata='Alert-Info:http://www.notused.com
\\;info=alert-internal\\;x-line-id=0'
appdata='Alert-Info:http://www.notused.com
;info=alert-internal;x-line-id=0'
appdata='Alert-Info:http://www.notused.com
;info=alert-internal;x-line-id=0'

Does anyone know the correct format to store this in a DB table for it to
be expressed correctly? I'm using MySQL.

Thanks in Advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] (no subject)

2014-09-04 Thread Ishfaq Malik
If you're using a redhat based distro, have you checked SELinux? Try
disabling (will require a server reboot)

Regards

Ish


On 3 September 2014 20:41, Steve Edwards asterisk@sedwards.com wrote:

 For future reference, a well chosen subject will yield more relevant
 replies.

 Better bait == better fish.

 --
 Thanks in advance,
 -
 Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
 Newline  Fax: +1-760-731-3000


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Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] features.conf and mixmonitor stop and start

2014-08-28 Thread Ishfaq Malik
On 28 August 2014 07:56, Leandro Dardini ldard...@gmail.com wrote:

 Can you post an example?

 Leandro


 2014-08-28 0:47 GMT+02:00 Ishfaq Malik i...@pack-net.co.uk:

 Do the pause/unpause in a Macro or Gosub and reference that from the
 features.conf

 Also, make sure you put the filename into a variable and give it full
 inheritance so you can resume recording to the same file (using the a
 option)


 On 27 August 2014 21:20, Leandro Dardini ldard...@gmail.com wrote:

 Hello,
 I have a recording started in the dialplan with the MixMonitor
 application. I want to be able to stop it during a call and maybe restart
 it.

 I tried using the value defined in [featuremap] but it starts another
 MixMonitor application even if there already one instead of stopping it.

 Any idea on how I can stop the MixMonitor application while it is
 running?

 [featuremap]
 automixmon = *1

 I tried also to use the [applicationmap]] but it doesn't seem to work.
 Pressing #1 do nothing. Here my dialplan:

 = {
 Set(__DYNAMIC_FEATURE=pauseMonitor);
 MixMonitor(test);
 Dial(SIP/1000@srv01,30,TtX);
}


 [applicationmap]
 pauseMonitor   = #1,self/both,stopMixMonitor

 Any advice?








extensions.conf:

[macro-pause-recording]
exten = s,1,Verbose(Stopping Recording)
exten = s,n,StopMixMonitor()

[macro-unpause-recording]
exten = s,1,Verbose(Resuming Recording)
exten = s,n,MixMonitor(${REC_FILE_NAME},a)



features.conf

StopMixMonitor   = #00,peer/both,Macro(pause-recording)
;
MixMonitor = #01,peer/both,Macro(unpause-recording)




Make sure you set REC_FILE_NAME early on with a double underscore and
remember to add Set(__DYNAMIC_FEATURES=MixMonitor#StopMixMonitor) early on
too

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] features.conf and mixmonitor stop and start

2014-08-27 Thread Ishfaq Malik
Do the pause/unpause in a Macro or Gosub and reference that from the
features.conf

Also, make sure you put the filename into a variable and give it full
inheritance so you can resume recording to the same file (using the a
option)


On 27 August 2014 21:20, Leandro Dardini ldard...@gmail.com wrote:

 Hello,
 I have a recording started in the dialplan with the MixMonitor
 application. I want to be able to stop it during a call and maybe restart
 it.

 I tried using the value defined in [featuremap] but it starts another
 MixMonitor application even if there already one instead of stopping it.

 Any idea on how I can stop the MixMonitor application while it is running?

 [featuremap]
 automixmon = *1

 I tried also to use the [applicationmap]] but it doesn't seem to work.
 Pressing #1 do nothing. Here my dialplan:

 = {
 Set(__DYNAMIC_FEATURE=pauseMonitor);
 MixMonitor(test);
 Dial(SIP/1000@srv01,30,TtX);
}


 [applicationmap]
 pauseMonitor   = #1,self/both,stopMixMonitor

 Any advice?





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-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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_
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Re: [asterisk-users] Asterisk on CentOS7

2014-08-14 Thread Ishfaq Malik
On 13 August 2014 17:51, Paul Greenberg p...@greenberg.pro wrote:

 Hi Matthew,

 I am using it. Works like a charm!

 Running it for 3 week already and have no issues. However, my system is
 not heavily utilized, i.e. 50-150 phone calls a day.

 The only thing is I was not able to get asterisk integrated with CentOS
 services daemon. So, I am starting asterisk manually.

 Best Regards,
 Paul Greenberg, Esq.

 Law Office of Paul Greenberg
 530 Main Street, Suite 102
 Fort Lee, NJ 07024
 E-mail: p...@greenberg.pro
 Tel:  201-402-6777
 Fax:  201-301-8876
 Web: http://www.greenberg.pro


 
 From: asterisk-users-boun...@lists.digium.com 
 asterisk-users-boun...@lists.digium.com on behalf of Matthew Jordan 
 mjor...@digium.com
 Sent: Wednesday, August 13, 2014 12:31 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Asterisk on CentOS7

 On Wed, Aug 13, 2014 at 3:10 AM, Ishfaq Malik i...@pack-net.co.uk wrote:
  Hi
 
  Is anyone using asterisk on CentOS 7?
 
  If so, is it working fine and as expected?
 

 Random data point: the Asterisk project's build agents are still on CentOS
 6.

 Your mileage may vary.



Thanks for the feedback. I think I've heard enough not to leapfrog from 5
to 7 and to go to 6 instead.

Regards

Ish


-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] Asterisk on CentOS7

2014-08-13 Thread Ishfaq Malik
Hi

Is anyone using asterisk on CentOS 7?

If so, is it working fine and as expected?

Regards

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] The plain old PBX functionality

2014-08-08 Thread Ishfaq Malik
On 7 August 2014 21:06, Kevin Larsen kevin.lar...@pioneerballoon.com
wrote:

  back in the old analog telephony days there was digital PBX-es and
  digital system phonesets. This phonesets have had many individual
  illuminatable buttons connected with extensions. The PBX can show on
  the buttons if some extension is ringing (blinks) or busy (constant
  light), and the user can transfer the call with one touch (pressing
  one of this button).
 
  I search this functionality in Asterisk. What versions, and what
  extension functions (or other settings), and what VoIP phones can do
  this?

 Asterisk has had this functionality for a long time. The terms you want to
 search for are BLF (Busy Lamp Field) and Subscribe. I imagine that most sip
 phones have the necessary features to do BLF. I know the Polycom phones I
 use certainly do. The Digium branded phones do as well.


Also certain models of Snom and Yealink phones.
-- 

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Re: [asterisk-users] SIP configuration in realtime static and realtime dynamic

2014-07-25 Thread Ishfaq Malik
Not that I know of but since you are using a database you can update
multiple rows at once.

Please note, if you change the settings in the database entry of a peer
that is currently connected, you will need to flush the realtime cache with
the following command

sip prune realtime peer-name

The next time the endpoint registers it will pick up the new configuration.


On 25 July 2014 12:38, Robin Kipp mli...@robin-kipp.net wrote:

 Hi Ishfaq,

 Am 24.07.2014 um 09:57 schrieb Ishfaq Malik i...@pack-net.co.uk:




 It supplements it.

 In fact, you can define some peers in the sip.conf and some in the MySQL
 table. However, if you do add any in the sip.conf directly, you'll have to
 do a sip reload which will clear your realtime cache.

 Thanks a lot for the information! Makes a lot more sense to me now :-)
 What about templates though, is there any way of doing that? For example,
 defining templates in sip.conf and then referencing them in the MySQL
 database…
 Thanks!
 Robin

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Re: [asterisk-users] SIP configuration in realtime static and realtime dynamic

2014-07-24 Thread Ishfaq Malik
On 23 July 2014 21:53, Robin Kipp mli...@robin-kipp.net wrote:

 Hi all,
 I’m currently in the process of familiarizing myself with Asterisk, and am
 trying to move certain configuration objects (such as SIP peers) into a
 MySQL database, accessed by Asterisk using the ODBC connector.
 Now, I’ve imported the sippeers MySQL table from the contrib directory of
 the Asterisk source, and I could add SIP users in here. However, I
 currently don’t understand whether this realtime dynamic configuration
 table is meant to replace or just supplement sip.conf. This is because the
 sippeers table does not offer certain fields for entries in the [general]
 section of my sip.conf file, such as the ‚udpbindaddr‘ variable.
 So, am I supposed to put all that in the database by adding appropriate
 table columns, or can I leave this in the sip.conf file and chan_sip.so
 will read both the file and MySQL table once loaded? Also, is there anyway
 that I could use templates, so that I don’t have to redefine everything for
 each SIP peer?
 Thanks a lot for help!
 Robin



Hi

It supplements it.

In fact, you can define some peers in the sip.conf and some in the MySQL
table. However, if you do add any in the sip.conf directly, you'll have to
do a sip reload which will clear your realtime cache.

Regards

Ish

-- 

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[asterisk-users] TLS, STRP and ARA

2014-07-21 Thread Ishfaq Malik
Hi

I'm just about to upgrade to version 1.8.29.0 and have compiled with SRTP.
However, we exclusively use the asterisk realtime architecture using the
mysql connector.

Looking at tutorials we have to set encryption=yes and transport=tls for
any peer we want encrypted traffic for.

Having a look at contrib/realtime/mysql/sippeers.sql from the source code
shows that the encryption column is completely absent and tls is not an
option for transport.

Does this mean I can't configure a peer to use TLS and SRTP if using ARA?
Are there any workarounds?

Thanks in advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
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Re: [asterisk-users] TLS, STRP and ARA

2014-07-21 Thread Ishfaq Malik
I have just answered my own questions and it's all fine.

transport will accept a value of tls and interpret it (you'll have to alter
the column definition if you're using an enum).

encryption column can be added and interpreted, here's the column defintion
I used.

alter table sip add column encryption enum ('yes','no') default 'no';


On 21 July 2014 11:31, Ishfaq Malik i...@pack-net.co.uk wrote:

 Hi

 I'm just about to upgrade to version 1.8.29.0 and have compiled with SRTP.
 However, we exclusively use the asterisk realtime architecture using the
 mysql connector.

 Looking at tutorials we have to set encryption=yes and transport=tls for
 any peer we want encrypted traffic for.

 Having a look at contrib/realtime/mysql/sippeers.sql from the source code
 shows that the encryption column is completely absent and tls is not an
 option for transport.

 Does this mean I can't configure a peer to use TLS and SRTP if using ARA?
 Are there any workarounds?

 Thanks in advance

 Ish

 --

 Ishfaq Malik
 Department: VOIP Support
 Company: Packnet Limited
 t: +44 (0)845 004 4994
 f: +44 (0)161 660 9825
 e: i...@pack-net.co.uk
 w: http://www.pack-net.co.uk

 Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
 37 Ducie Street
 Manchester, M1 2JW
 COMPANY REG NO. 04920552




-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] packet2packet bridging

2014-07-09 Thread Ishfaq Malik
://lists.digium.com/mailman/listinfo/asterisk-users


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 --
 Regards
 Sameer Rathod
 8109413462


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 Sameer Rathod
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e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

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Re: [asterisk-users] How to monitor non-SNMP SIP devices ?

2014-07-09 Thread Ishfaq Malik
On 9 July 2014 16:19, Olivier oza.4...@gmail.com wrote:

 Hi,

 I'm seeing a trend in which SIP devices such as Yealink SIP phones (with
 v72 firmware), are dropping support of SNMP in favor of HTTP eventing if
 may call this as such :
 when configuring the SIP device, you can define a couple of HTTP URL which
 triggered when some event occur (end of boot, on hook, ...).

 How do deal with those devices ?
 Do you still try to monitor them with usual tools (Nagios, OpenNMS) or do
 you favor another  class of software ?

 Regards



 If you set qualify on your peers you could monitor the event stream of the
AMI which would show you any end point going unreachable.

Regards

Ish

-- 

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Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
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w: http://www.pack-net.co.uk

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[asterisk-users] CDR dcontext not updated on FAILED and BUSY calls

2014-07-07 Thread Ishfaq Malik
Hi

We're using asterisk 1.8.23.1. Our inbound calls are routed into the
default context with explicit number matching. If found they are passed on
to a distinct context for the number being called using the Goto
application.

If the call is successful or even if it has no answer, the cdr dcontext
field has the correct second context.

However, if the call fails or is busy, and even though we can see it is
executing a step in the second context as show in the cdr lastdata field,
the dcontext still shows as default.

Is this a bug or expected behaviour? If it is expected behaviour, what is
the reasoning behind it?

Thanks in advance

Ish

-- 

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Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
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Re: [asterisk-users] Changing recorded file storage directory.

2014-06-27 Thread Ishfaq Malik
On 26 June 2014 15:42, Anurag Rana anuragrana31...@gmail.com wrote:

 Hi All,

 In asterisk, default directory to store the call-recording files is
 /var/spool/asterisk/monitor.

 Can we change this directory? How?

 --
 Anurag Rana
 http://newbie42.blogspot.in/
 On the trampoline of life's experiences, Striving towards a saintly life
 in the midst of these materialistic turbulences.





Hi

You can specify the full path when doing the Monitor or MixMonitor
application.

You can change the spool directory in your asterisk.conf but this will move
all the directories that normally live under /var/spool/asterisk

Regards

Ish

-- 

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Department: VOIP Support
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f: +44 (0)161 660 9825
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w: http://www.pack-net.co.uk

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COMPANY REG NO. 04920552
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Re: [asterisk-users] Asterisk realtime peer registration

2014-06-10 Thread Ishfaq Malik
On 10 June 2014 05:27, ortei...@tiscali.it wrote:

 Hello there

 I'd like to use sip users and peers realtime.
 I think I done all I need to get asterisk works fine in realtime:


 res_odbc.conf configuration.

 extconfig.conf
 sippeers = odbc,asterisk,sipclient
 sipusers = odbc,asterisk,sipclient

 sip.conf
 [general]
 rtcachefriends=yes

 The sipclient table as suggest in this article: SIP Realtime, MySQL table
 structure (https://wiki.asterisk.org/wiki/display/ ... +structure
 https://wiki.asterisk.org/wiki/display/AST/SIP+Realtime%2C+MySQL+table+structure
 )

 The user registered on asterisk works fine, but not the peer.
 I'd like to use my voipdiscount account as a peer to do external call.

 Name/username Host Dyn Forcerport ACL Port Status Realtime
 2000/2000 xxx.xxx.xxx.xxx D N 65476 OK (117 ms) Cached RT



 Mysql entry on sipclient table is below:

 3  sip.voipdiscount.com 5060 \N XX \N \N \N \N 
 sip.voipdiscount.com peer default \N \N XXX \N  \N
 rfc2833 yes no \N \N \N \N \N port,invite \N \N \N \N \N \N
 01234556678 \N \N \N \N \N \N \N \N \N \N \N \N \N \N \N 
 sip.voipdiscount.com X yes \N \N \N \N \N \N \N \N \N \N \N
 \N \N \N \N \N \N XX \N voipdiscount_out \N \N \N \N \N \N \N
 \N \N \N \N \N \N \N \N

 I enabled also sip debug, but I don't see any attempt towards
 sip.voipaccount.com
 What am I doing wrong?
 Someone can help me?

 Thanks in advance
 Pietro




 Try changing the type from peer to friend.

Regards

Ish


-- 

Ishfaq Malik
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e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

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[asterisk-users] Mixing res_mysql and res_odbc

2014-06-10 Thread Ishfaq Malik
Hi

Is there any harm in using res_mysql for some things and res_odbc for
others?

We already use res_mysql for ARA but could do with having CEL logged to
MySQL.

Thanks in Advance

Ish

-- 

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Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] R: Mixing res_mysql and res_odbc

2014-06-10 Thread Ishfaq Malik
Hi Pietro

That wasn't a response to you but a genuine question for myself out to the
users list!

Regards

Ish


On 10 June 2014 13:13, ortei...@tiscali.it wrote:

 Ok Ish,



 I will try with res_mysql.



 Still thanks



 *Da:* asterisk-users-boun...@lists.digium.com [mailto:
 asterisk-users-boun...@lists.digium.com] *Per conto di *Ishfaq Malik
 *Inviato:* martedì 10 giugno 2014 12:05
 *A:* Asterisk Users Mailing List - Non-Commercial Discussion
 *Oggetto:* [asterisk-users] Mixing res_mysql and res_odbc



 Hi



 Is there any harm in using res_mysql for some things and res_odbc for
 others?



 We already use res_mysql for ARA but could do with having CEL logged to
 MySQL.



 Thanks in Advance



 Ish



 --

 Ishfaq Malik

 Department: VOIP Support

 Company: Packnet Limited

 t: +44 (0)845 004 4994

 f: +44 (0)161 660 9825

 e: i...@pack-net.co.uk

 w: http://www.pack-net.co.uk



 Registered Address: PACKNET LIMITED, Duplex 2, Ducie House

 37 Ducie Street

 Manchester, M1 2JW

 COMPANY REG NO. 04920552


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-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
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Re: [asterisk-users] Queue is not working

2014-05-22 Thread Ishfaq Malik
On 22 May 2014 12:42, omakhileshchand omakhileshch...@gmail.com wrote:

 Dear All,
 I have make a queue in my dailplan and queue is not working
 properly,prbolem is that all call goes to same extenstion at a
 time.Because,I use eyeBeam(softphone) and eyeBeam have six line and
 whenever a call comes into eyeBeam that call reserved by Line 1 suppose to
 2nd call will come that call goes to Line 2(same extension used by Line 1)
 and 3rd call goes to 3rd line and so on.

 But i want to whenever 2nd call will come that call goes into different
 extentsion that call never hit into reserved extention.

 extenstion.conf

 [Queue_Test]
 exten = s,1,Answer ; Important, see notes
 exten = s,2,Queue(Queue_Test|tT|||300) ;dont set n option until really
 needed
 exten = s,3,Hangup()


 queues.conf

 [Queue_Test]
 music = default
 strategy = fewestcalls
 context = queue-out ; Here we go when the caller presses a single digit,
 while in the queue
 timeout = 15
 wrapuptime=10
 announce-frequency = 30
 announce-holdtime = yes
 joinempty = yes
 member = Sip/4001
 member = Sip/4003
 member = Sip/4004
 member = Sip/4005
 member = Sip/4006
 member = Sip/4007

 Regards
 Akhilesh


In your sip.conf have you got callcounter = yes set?
What stats is queue show Queue_Test showing at various times? (this will
give you an indication of how many calls each member has taken)
What happens when you choose rrmemory as the stratergy?
Have you read and fully understood the joinempty parameter?

Regards

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] Voicemail message to text

2014-05-20 Thread Ishfaq Malik
HI there

I was wondering if anyone has implemented voicemail to text and if so, what
package is being used to do so?

Thanks in Advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Asterisk 1.8 and calendar intergration

2014-05-16 Thread Ishfaq Malik
On 15 May 2014 16:04, Ishfaq Malik i...@pack-net.co.uk wrote:



 On 15 May 2014 16:03, Ishfaq Malik i...@pack-net.co.uk wrote:

 Hi

 I'm using asterisk 1.8.25.0 on CentOS 6.

 I have compiled it with all the calendar modules:
 *CLI module show like calendar
 Module Description
  Use Count
 res_calendar.soAsterisk Calendar integration4

 res_calendar_ews.soAsterisk MS Exchange Web Service Calenda 0

 res_calendar_caldav.so Asterisk CalDAV Calendar Integration 0

 res_calendar_exchange.so   Asterisk MS Exchange Calendar Integratio 0

 res_calendar_icalendar.so  Asterisk iCalendar .ics file integration 0

 5 modules loaded

 I'm trying to integrate this with a new calendar I've created on an
 existing Google account but can't get it to work.

 I've tried ical with the ical url from the calendar settings and I've
 tried caldav using
 https://www.google.com/calendar/dav/my-cal-id/events/ as the url but
 it just won't work.

 I've added events in the next couple of hours with reminders on the
 calendar that I'm referencing but the asterisk just wont pick up the events:
 *CLI calendar show calendar ishcal
 Name  : ishcal
 Notify channel: SIP/a-sip-peer
 Notify context:
 Notify extension  :
 Notify applicatio : Playback
 Notify appdata: tt-weasels
 Refresh time  : 1
 Timeframe : 3600
 Autoreminder  : 10
 Events
 --
 *CLI


 The firewall on this machine is pretty permissive but I even turned that
 off for a while to see if that was the problem but it had no effect.

 I've reconfirmed the Google credentials and I've also tried making the
 calendar public but I never see any events that I have added. I have set
 reminders on the events themselves as I know they wont show without this.



 Can anyone give me any pointers on where to look to debug as I'm
 struggling a touch right now.

 Thanks in Advance

 Ish


 Additionally, I've done a tcpdump on the server  and can see 2 way traffic
 to  173.194.66.105


Got this working. I had to reboot the server. and use ical rather than
caldav



-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
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[asterisk-users] Asterisk 1.8 and calendar intergration

2014-05-15 Thread Ishfaq Malik
Hi

I'm using asterisk 1.8.25.0 on CentOS 6.

I have compiled it with all the calendar modules:
*CLI module show like calendar
Module Description  Use
Count
res_calendar.soAsterisk Calendar integration4

res_calendar_ews.soAsterisk MS Exchange Web Service Calenda 0

res_calendar_caldav.so Asterisk CalDAV Calendar Integration 0

res_calendar_exchange.so   Asterisk MS Exchange Calendar Integratio 0

res_calendar_icalendar.so  Asterisk iCalendar .ics file integration 0

5 modules loaded

I'm trying to integrate this with a new calendar I've created on an
existing Google account but can't get it to work.

I've tried ical with the ical url from the calendar settings and I've tried
caldav using
https://www.google.com/calendar/dav/my-cal-id/events/ as the url but it
just won't work.

I've added events in the next couple of hours with reminders on the
calendar that I'm referencing but the asterisk just wont pick up the events:
*CLI calendar show calendar ishcal
Name  : ishcal
Notify channel: SIP/a-sip-peer
Notify context:
Notify extension  :
Notify applicatio : Playback
Notify appdata: tt-weasels
Refresh time  : 1
Timeframe : 3600
Autoreminder  : 10
Events
--
*CLI


The firewall on this machine is pretty permissive but I even turned that
off for a while to see if that was the problem but it had no effect.

I've reconfirmed the Google credentials and I've also tried making the
calendar public but I never see any events that I have added. I have set
reminders on the events themselves as I know they wont show without this.



Can anyone give me any pointers on where to look to debug as I'm struggling
a touch right now.

Thanks in Advance

Ish


-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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Re: [asterisk-users] Asterisk 1.8 and calendar intergration

2014-05-15 Thread Ishfaq Malik
On 15 May 2014 16:03, Ishfaq Malik i...@pack-net.co.uk wrote:

 Hi

 I'm using asterisk 1.8.25.0 on CentOS 6.

 I have compiled it with all the calendar modules:
 *CLI module show like calendar
 Module Description
  Use Count
 res_calendar.soAsterisk Calendar integration4

 res_calendar_ews.soAsterisk MS Exchange Web Service Calenda 0

 res_calendar_caldav.so Asterisk CalDAV Calendar Integration 0

 res_calendar_exchange.so   Asterisk MS Exchange Calendar Integratio 0

 res_calendar_icalendar.so  Asterisk iCalendar .ics file integration 0

 5 modules loaded

 I'm trying to integrate this with a new calendar I've created on an
 existing Google account but can't get it to work.

 I've tried ical with the ical url from the calendar settings and I've
 tried caldav using
 https://www.google.com/calendar/dav/my-cal-id/events/ as the url but it
 just won't work.

 I've added events in the next couple of hours with reminders on the
 calendar that I'm referencing but the asterisk just wont pick up the events:
 *CLI calendar show calendar ishcal
 Name  : ishcal
 Notify channel: SIP/a-sip-peer
 Notify context:
 Notify extension  :
 Notify applicatio : Playback
 Notify appdata: tt-weasels
 Refresh time  : 1
 Timeframe : 3600
 Autoreminder  : 10
 Events
 --
 *CLI


 The firewall on this machine is pretty permissive but I even turned that
 off for a while to see if that was the problem but it had no effect.

 I've reconfirmed the Google credentials and I've also tried making the
 calendar public but I never see any events that I have added. I have set
 reminders on the events themselves as I know they wont show without this.



 Can anyone give me any pointers on where to look to debug as I'm
 struggling a touch right now.

 Thanks in Advance

 Ish


Additionally, I've done a tcpdump on the server  and can see 2 way traffic
to  173.194.66.105

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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[asterisk-users] Realtime peers and sendrpid

2014-05-13 Thread Ishfaq Malik
Hello all

If I look at the sip peers table definition as provided with the source
of asterisk-1.8.23.0/ (looking at
contrib/realtime/mysql/sippeers.sql) for the sendrpid column it's an enum
with 2 possible values, yes and no.

However, the sip.conf allows 4 values, no, yes, rpid and pai.

Is this discrepancy an oversight? Is it possible to set the system default
to pai but an individual peer to rpid via a realtime table?

I have tried setting the system value to pai and a single peer value to yes
but it still sent pai rather than rpid.

Thanks in Advance

Ish
-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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[asterisk-users] CDR billsec issue with calls forwarded through the Local channel

2014-05-02 Thread Ishfaq Malik
Hi

I'm using asterisk 1.8.23.1 but I've seen this same issue in previous
versions of 1.8. I have created some work arounds but the behaviour is
incorrect.

This is the scenario:
Call comes in and goes to appropriate dialplan
In the dialplan the call is forwarded to another number using a Local
channel (and using /n ) e.g.
Dial(Local/my-number@outbound-context/n,60)
The number is dialled and the call is all fine.

In the CDR we have 2 entries, one for the inbound leg and one for the
outbound leg as is expected by the use of the /n

However, the outbound leg CDR entry has a billsec of 0. The CDR for the
inbound leg has the correct duration of the call in the billsec column (I'm
writing CDRs to MySQL)

This is causing issues in my billing module for obvious reasons. I'm having
to find the inbound call by matching the channel in one leg with the
dstchannel in the other leg and that is quite messy.

Would others agree that this behaviour is incorrect? Has anyone else seen
this or be able to replicate it? Am I just missing something obvious?

Thanks in Advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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Re: [asterisk-users] CDR billsec issue with calls forwarded through the Local channel

2014-05-02 Thread Ishfaq Malik
A big correction to the above!

This 0 billsec entry happens when someone forwards a call from their phone
using an auto forward (which then uses a Local channel on the asterisk
server). The phone in question is a Snom.

If I use a Local channel in the dial plan, the entry has a the correct
billsec.




On 2 May 2014 11:23, Ishfaq Malik i...@pack-net.co.uk wrote:

 Hi

 I'm using asterisk 1.8.23.1 but I've seen this same issue in previous
 versions of 1.8. I have created some work arounds but the behaviour is
 incorrect.

 This is the scenario:
 Call comes in and goes to appropriate dialplan
 In the dialplan the call is forwarded to another number using a Local
 channel (and using /n ) e.g.
 Dial(Local/my-number@outbound-context/n,60)
 The number is dialled and the call is all fine.

 In the CDR we have 2 entries, one for the inbound leg and one for the
 outbound leg as is expected by the use of the /n

 However, the outbound leg CDR entry has a billsec of 0. The CDR for the
 inbound leg has the correct duration of the call in the billsec column (I'm
 writing CDRs to MySQL)

 This is causing issues in my billing module for obvious reasons. I'm
 having to find the inbound call by matching the channel in one leg with the
 dstchannel in the other leg and that is quite messy.

 Would others agree that this behaviour is incorrect? Has anyone else seen
 this or be able to replicate it? Am I just missing something obvious?

 Thanks in Advance

 Ish

 --

 Ishfaq Malik
 Department: VOIP Support
 Company: Packnet Limited
 t: +44 (0)845 004 4994
 f: +44 (0)161 660 9825
 e: i...@pack-net.co.uk
 w: http://www.pack-net.co.uk

 Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
 37 Ducie Street
 Manchester, M1 2JW
 COMPANY REG NO. 04920552




-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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[asterisk-users] Channel names

2014-05-01 Thread Ishfaq Malik
Hi

I'm using asterisk 1.8.

How are channel names constructed. I always thought they were

technology/peer-hex counter

but I've had a lot of instances where a channel name doesn't have the
correct peer as part of it.

Is it unwise to use channel names to extract the peers involved in a call?

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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[asterisk-users] Putting a notice in the logs from the dialplan

2014-05-01 Thread Ishfaq Malik
Hi

Using asterisk 1.8

NoOp and Verbose both put messages into the logs as VERBOSE, is there any
way to put a message into the logs as NOTICE from within a dial plan?

Thanks in advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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Re: [asterisk-users] Channel names

2014-05-01 Thread Ishfaq Malik
On 1 May 2014 15:19, Matthew Jordan mjor...@digium.com wrote:




 On Thu, May 1, 2014 at 7:17 AM, Ishfaq Malik i...@pack-net.co.uk wrote:

 Hi

 I'm using asterisk 1.8.

 How are channel names constructed. I always thought they were

 technology/peer-hex counter

 but I've had a lot of instances where a channel name doesn't have the
 correct peer as part of it.

 Is it unwise to use channel names to extract the peers involved in a call?



 How a channel is named is a function of the channel technology. Which
 channel technology(ies) are you curious about?

 Matt




SIP only

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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Re: [asterisk-users] Putting a notice in the logs from the dialplan

2014-05-01 Thread Ishfaq Malik
That works a treat, thank you.


On 1 May 2014 15:28, Steven Wheeler swhee...@usinternet.com wrote:

On Thu, May 1, 2014 at 8:37 AM, Ishfaq Malik i...@pack-net.co.uk
 wrote:

 Hi



 Using asterisk 1.8



 NoOp and Verbose both put messages into the logs as VERBOSE, is there any
 way to put a message into the logs as NOTICE from within a dial plan?



 Thanks in advance



 What about the Log application? It is available on our Asterisk 1.8.26 box.


 Connected to Asterisk 1.8.26.0

 Verbosity is at least 3

 CLI core show application Log



   -= Info about application 'Log' =-



 [Synopsis]

 Send arbitrary text to a selected log level.



 [Description]

 Sends an arbitrary text message to a selected log level.



 [Syntax]

 Log(level,message)



 [Arguments]

 level

 Level must be one of 'ERROR', 'WARNING', 'NOTICE', 'DEBUG', 'VERBOSE'

 or 'DTMF'.

 message

 Output text message.



 [See Also]

 Not available

 --
 _
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-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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Re: [asterisk-users] Anyone used WatchGuard SIP ALG?

2014-04-22 Thread Ishfaq Malik
On 22 April 2014 16:24, Tony Mountifield t...@softins.co.uk wrote:

 Has anyone here used Asterisk inside a WatchGuard firewall, talking via
 the WatchGuard SIP Application Layer Gateway to an outside SIP service?

 I have a customer doing just that, and I am 100% convinced there is a bug
 in the ALG regarding the media port number it inserts into the SDP when
 it rewrites it. However, either they or WatchGuard will not accept there
 is a bug, despite my very detailed description of it.

 So if anyone else has any experience of using this product, I'd be very
 interested to hear from you. Thanks!

 Tony
 --
 Tony Mountifield
 Work: t...@softins.co.uk - http://www.softins.co.uk
 Play: t...@mountifield.org - http://tony.mountifield.org



Just about every SIP ALG (Watchguard included) makes things worse or simply
not work. Have you tried to simply disable it?



-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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Re: [asterisk-users] AMI and pyst

2014-04-14 Thread Ishfaq Malik
On 14 April 2014 16:34, Matthew Jordan mjor...@digium.com wrote:

 On Thu, Apr 10, 2014 at 9:14 AM, Ishfaq Malik i...@pack-net.co.uk wrote:
 
  Does anyone on this list use pyst for AMI purposes?
 
  If so, can you point me in the direction of some simple examples. There
 seems to be none anywhere online. Probably doesn't help that I'm not that
 experienced at python but not insurmountably so.
 
  Thanks in Advance
 
  Ish
 
 

 Hey Ish -

 This isn't directly answering your question, but I noticed no one
 chimed in. At Digium we don't use pyst for Python integration with
 Asterisk, so I don't have any experience with it. We do, however, use
 starpy (https://github.com/asterisk/starpy) extensively in the
 Asterisk Test Suite. It does lock you into using twisted
 (https://twistedmatrix.com/trac/) - which has both pros and cons - but
 it may be a viable alternative for you if pyst doesn't work out.

 Matt


 Hi Matt

Thanks for the reply. I actually chose pyst as Billy Chia said that's what
you guys used when I was at Astricon last year...

Anyway, I overcame my initial hurdle but do want to try out the
alternatives before I commit to one library


-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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Re: [asterisk-users] Asterisk to Microsoft Lync2013?

2014-04-11 Thread Ishfaq Malik
On 11 April 2014 11:34, Tony Mountifield t...@softins.co.uk wrote:

 Are they any gotchas to be aware of in getting Asterisk and Lync 2013
 talking to each other using SIP? Or is Lync a pretty standard
 implementation
 of SIP?

 Cheers
 Tony


You have to use TCP for transport and you need to define the host and port
address in your peer config and then secure it with ACL.

Regards

Ish
-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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[asterisk-users] AMI and pyst

2014-04-10 Thread Ishfaq Malik
Does anyone on this list use pyst for AMI purposes?

If so, can you point me in the direction of some simple examples. There
seems to be none anywhere online. Probably doesn't help that I'm not that
experienced at python but not insurmountably so.

Thanks in Advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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Re: [asterisk-users] Asterisk 1.6

2014-04-04 Thread Ishfaq Malik
On 4 April 2014 15:22, motty cruz motty.c...@gmail.com wrote:

 thank you all for your support. I am using Linux, I only have about 7
 users outside our home network. I will learn fail2ban and will use it
 accordingly.

 again Thanks for your support.



 Do the 7 users outside of your home network always connect from the same
IP addresses? If so, you can just lock down your SIP port to those 7 IPs
explicitly in your IPTables configuration.

Another option would be to change which port you're running SIP on.


-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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Re: [asterisk-users] Asterisk 1.6

2014-04-04 Thread Ishfaq Malik
Well in that case fail2ban gets my vote.


On 4 April 2014 16:15, motty cruz motty.c...@gmail.com wrote:

 Hello Ishfaq, outside users usually travel around the country and connect
 from different network, so it won't be possible to lock it down to specific
 IP.

 Thanks for your support.


 On Fri, Apr 4, 2014 at 8:03 AM, Ishfaq Malik i...@pack-net.co.uk wrote:




 On 4 April 2014 15:22, motty cruz motty.c...@gmail.com wrote:

 thank you all for your support. I am using Linux, I only have about 7
 users outside our home network. I will learn fail2ban and will use it
 accordingly.

 again Thanks for your support.



 Do the 7 users outside of your home network always connect from the same
 IP addresses? If so, you can just lock down your SIP port to those 7 IPs
 explicitly in your IPTables configuration.

 Another option would be to change which port you're running SIP on.


 --

 Ishfaq Malik
 Department: VOIP Support
 Company: Packnet Limited
 t: +44 (0)845 004 4994
 f: +44 (0)161 660 9825
 e: i...@pack-net.co.uk
 w: http://www.pack-net.co.uk

 Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
 37 Ducie Street
 Manchester, M1 2JW
 COMPANY REG NO. 04920552


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Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Numbers hackers call

2014-03-26 Thread Ishfaq Malik
Hi

The 11 bit is them thinking there's some prefix which will cause your PBX
to become an open relay. The number (97259) is a Palestine Mobile number.
These's a lot of hacking attempts coming from Palestine and this type of
number probably has some revenue generation properties to it.

Regards

Ish


On 26 March 2014 15:05, Michelle Dupuis mdup...@ocg.ca wrote:

  I see a lot of attempts by hackers to call 00972595301123 or
 011972595115207 or variations but that same 972595 is often present.


  Can someone break down that dial string with an explanation?  The 011
 look like an overseas call (from Americas), while the 972595XX is
 unclear...

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Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] AMI Proxy

2014-03-24 Thread Ishfaq Malik
Hi people

Just having a quick check to see if anyone is using any AMI proxies and
which are the most popular. For our purposes it must be able to connect to
multiple asterisk instances.

Thanks for the help.

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] WebRTC and Asterisk 12

2014-03-21 Thread Ishfaq Malik
On 20 March 2014 19:24, Dan Cropp d...@amtelco.com wrote:

 Anyone know of a tutorial for configuring WebRTC on Asterisk 12 using
 PJSIP?


Some useful stuff here, it's video's from last Astricon:

https://www.youtube.com/playlist?list=PLighc-2vlRgSwgJCxEh6NZwC8lE6XogaP

This particular session might be helpful

https://www.youtube.com/watch?v=GHFduPTNE1Qindex=9list=PLighc-2vlRgSwgJCxEh6NZwC8lE6XogaP

Not sure it's as detailed as you'd like though.

Regards

Ish
-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Asterisk Authentication

2014-03-11 Thread Ishfaq Malik
On 11 March 2014 11:39, Jim Boykin boykin...@gmail.com wrote:

 Hi,

 I am trying to setup asterisk so that anyone from any IP can call using
 any callerid as long they have an account - also no registration is
 required.

 However, it seems like asterisk tries to find peer based on either the IP
 address or from header.  What I  really want is asterisk to find
 account/peer based on username passed as part of the authentication and NOT
 from the IP address or the from header.

 Any idea how to achieve this.

 Thanks




It has to be either fixed IP address or username and password with a
dynamic host. This is no in between to the best of my knowledge.

Regards

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] chan_sip.c:3115 __sip_xmit of 0x108d33c0 (len 523) to xxx.xxx.xxx.xxx:0 returned -1: Invalid argument

2014-02-27 Thread Ishfaq Malik
Hi

Re raising this issue as it's still affecting me.

Where is the asterisk server getting port 0 from? We use ARA and port 0 is
neither in the full contact not in the port field of the sip table. Nor is
port 0 in the realtime cache for any peer registering from the IP address
generating the error.


On 16 March 2011 18:19, Tilghman Lesher tilgh...@meg.abyt.es wrote:

 On Wednesday 16 March 2011 06:09:33 Ishfaq Malik wrote:
  Does anyone know what this error is about?
 
  I've had 0 success in trying to find any reference to it on the internet

 Well, the most obvious problem is that you cannot send (or bind, or do
 anything, really) to port 0.

 --
 Tilghman

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Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] h extension isn't processed after call file finishes.

2014-02-18 Thread Ishfaq Malik
What version of asterisk are you using?

Ish


On 17 February 2014 20:49, Mike Diehl mdiehlena...@gmail.com wrote:

 Hi all,

 I'm trying to build a fax relay mechanism where faxes come in and get
 relayed out to their final destination.  I'm using the h extension to store
 various results from both legs.  This data is being saved correctly for the
 first (receiving) leg. The second leg isn't calling the h extension when
 it's finished.  The second leg is being initiated by a .call file like:

 Channel: local/1505xxx@context
 Application: sendfax
 Data: /tmp/voice11-voice11-1392668806.182025.tiff,zfds
 WaitTime: 90
 MaxRetries: 2
 Account: vFax
 CallerID: Fax 505xxx

 The h extension calls an agi scrip that logs a bunch of information about
 the fax attempt.  Works just fine when I receive a fax.  But there is no
 sign of it in the logs for the sending leg of the fax.

 Is there something I need to do in order to get the h extension to get
 called?

 Mike.

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-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Retaining P-Asserted Info

2014-02-17 Thread Ishfaq Malik
HI

Have you tried:

sendrpid = pai ; Use the P-Asserted-Identity header
; to send the identity of the remote party


in the sip.conf?

Regards

Ish



On 16 February 2014 20:29, Nick Cameo sym...@gmail.com wrote:

 Hello Markus,

 Thank you so much for your response. Our switch is already generating
 the needed P-Asserted header:

 P-Asserted-Identity: John Doe
 sip:14167493...@toronto.location.com; user=phone; nat=yes.

 I really did not want to have to rebuild it using `SIPAddHeader`
 however, if I have no choice,
 can someone please provide an extension rule that will include the
 exiting inbound leg line above in the outbound leg.

 Kind Regards,

 Nick.

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-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Looking for some guidance with the Asterisk 12 ARI/API

2014-02-06 Thread Ishfaq Malik
We run a multi node, multi tenanted hosted VoIP service using centralised
databases for sip/extensions/voicemail configuration allowing resellers and
end users to make updates to their walled garden themselves. We're using
asterisk 1.8 but Realtime is no different on asterisk 12 (with the
exception of PJSIP).

Not done anything with the ARI.


On 6 February 2014 15:10, James Wystead szilvertho...@gmail.com wrote:

 Hi - I figured this was probably the best place to ask this question

 Is there anyone that has done anything practical with the API and/or Real
 Time Database config?

 If so, I would like to pick your brains if I may.

 Thanks - G

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-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] Change the preferred audio playback format

2014-01-23 Thread Ishfaq Malik
Hi

Is there any way to change the preferred audio playback format in asterisk
(I'm using 1.8.25.0)
i.e. first check for gsm, if doesn't exits then check for slin?

Regards

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Asterisk ignoring nat settings

2014-01-16 Thread Ishfaq Malik
Is directmedia set to no?


On 15 January 2014 23:11, Leandro Dardini ldard...@gmail.com wrote:

 Hello,
 I have an asterisk box with a peer configured with
 nat=force_rport,comedia, but asterisk keeps sending the audio to the
 private IP address and ignoring the client peer nat settings.

 If I check the sip show peer extension, I see both symmetric RTP and
 Force Rport are set to yes, but asterisk seems ignoring them.

   Force rport  : Yes
   Symmetric RTP: Yes

 Asterisk is behind a nat the the externip and localnet has been
 configured. The local net on the asterisk network is different from the
 local net on phone.

 What else could I check?

 Leandro


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-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Asterisk API

2014-01-13 Thread Ishfaq Malik
On 10 January 2014 17:12, James Wystead szilvertho...@gmail.com wrote:

 Hello Folks;

 I have an Asterisk server
 Asterisk 11.7.0 built by root @xxx on a x86_64 running Linux on
 2013-12-27 18:47:44 UTC

 No FreePBX, no AsteriskNOW, no Elastix. Just Asterisk.

 Is there an API out there that anyone knows of that I can pass commands,
 etc to Asterisk? Creating Extensions, adding voicemail users, setting up
 voicemail, etc?

 I'm kind of clueless. Is there something available?

 Thanks - Glen



You could use asterisk realtime architecture and use your favourite
database to hold peer/voicemail/dialplan configuration.

https://wiki.asterisk.org/wiki/display/AST/Realtime+Database+Configuration



-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] CTI

2014-01-10 Thread Ishfaq Malik
Hi people

I'm just mailing to see what people are using for CTI solutions with
asterisk. Aslos, has anyone managed to integrate asterisk with Salesforce?

Thanks in Advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Asterisk NAT friendly settings

2014-01-08 Thread Ishfaq Malik
On 7 January 2014 22:55, Adam Moffett adamli...@plexicomm.net wrote:

 I'm asking about this scenario:
 Asterisk(public IP) -- Internet -- Router (public IP) -- SIP client
 (private IP and NAT)

 What settings in sip.conf will give this the best fighting chance of
 working?
 We already have nat=force_rport,comedia



Have you added directmedia=no?

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Reading DTMF sent by callee during a SIP call

2013-12-20 Thread Ishfaq Malik
On 20 December 2013 16:13, Alex ralie...@gmail.com wrote:

 Hi everyone,

 I am looking for advice about the design of a SIP-based intercom. I
 count on your help, as my current attempts are not fruitful (yet).

 This will be a pretty long message, so here's my fundamental question:

 Is there a way to interpret DTMF tones sent by the calee
 (not the caller) while a voice call is in progress?






 Here's the desired scenario:

 - there is a box with speakers and a mic
 - Asterisk is running on a computer inside that box
 - the box is embedded in a door
 - There are two user accounts, UserA and userB
 - UserA is a client that runs on the server*
 - UserA calls UserB and they are having a voice conversation


 Throughout the call, Asterisk must react to DTMF tones sent by userB;
 such that an action is executed when a specific key is pressed.

 The idea is to build an intercom that would enable me to open a door
 remotely, by relying entirely on SIP, so there would be no need to
 have some additional communication channel to send the open door
 signal.




 I have previously implemented IVRs using `Background` and jumped to
 specific extensions, when a button was pressed. But in that case, the
 extensions are dialed by the caller; whereas now the input must from
 the person who answered the call.

 If I use `Dial` and `Read` - the latter is only executed after `Dial`
 terminates - so this is not suitable.


 `Background` behaves like I need - but it plays back a predefined
 file, so it is not suitable for an interactive conversation.



 * Having a SIP client on the same machine as the Asterisk server
 itself is not possible, because both won't be able to bind to port
 5060. My guess is that the solution is to originate a call from the
 CLI; but I haven't gotten to that part yet.




 Thank you for your patience, I am looking forward to your feedback,
 Alex



You could create your own feature in features.conf that executes a
Macro/Gosub defined in sip.conf...

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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[asterisk-users] Lync and Asterisk Realtime Architecture

2013-12-05 Thread Ishfaq Malik
Hi guys

We're using asterisk 1.8.23.1 on CentOS 5 and are trying to create a trunk
to MS Lync server.

If I create the peer in sip.conf the trunk connects with no problem.

However, we prefer to use ARA.

Whenever we define the peer in our peers table, the trunk does not work,
even if we use sip show peer peer-name load.

Has anyone got any experience of connecting to Lync using ARA?

Thanks in advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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Re: [asterisk-users] Lync and Asterisk Realtime Architecture

2013-12-05 Thread Ishfaq Malik
Hi Eric, thanks for that. I hadn't been specifying a port, I'll give it a
go now.


On 5 December 2013 15:39, Eric Wieling ewiel...@nyigc.com wrote:

 If the device is not registering then you have to specify the port as well
 as the ip in the database entry for the peer.

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com [mailto:
 asterisk-users-boun...@lists.digium.com] On Behalf Of Ishfaq Malik
 Sent: Thursday, December 05, 2013 9:21 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Lync and Asterisk Realtime Architecture

 Hi guys

 We're using asterisk 1.8.23.1 on CentOS 5 and are trying to create a trunk
 to MS Lync server.

 If I create the peer in sip.conf the trunk connects with no problem.

 However, we prefer to use ARA.

 Whenever we define the peer in our peers table, the trunk does not work,
 even if we use sip show peer peer-name load.

 Has anyone got any experience of connecting to Lync using ARA?

 Thanks in advance

 Ish


 --

 Ishfaq Malik
 Department: VOIP Support
 Company: Packnet Limited
 t: +44 (0)845 004 4994
 f: +44 (0)161 660 9825
 e: i...@pack-net.co.uk
 w: http://www.pack-net.co.uk

 Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
 37 Ducie Street
 Manchester, M1 2JW
 COMPANY REG NO. 04920552

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-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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_
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[asterisk-users] Unix connections not always disconnecting

2013-11-07 Thread Ishfaq Malik
 in Advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
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Re: [asterisk-users] Unix connections not always disconnecting

2013-11-07 Thread Ishfaq Malik
On 7 November 2013 15:26, Gareth Blades mailinglist+aster...@dns99.co.ukwrote:

 On 07/11/13 11:20, Ishfaq Malik wrote:

 Hi

 We are using asterisk 1.8.23.1

 We have a script that runs on a minute cron which polls the asterisk
 server for 3 bits of information by using

 asterisk -rx 'command'

 which then gets pushed to a graphite server we have

 99% of this runs smoothly.



 Out of interest what are you trying to monitor?

 We tend to use cacti for graphing and snmp provides all the information we
 require.



Active calls, sip peers connected, sip peers disconnected and then breaking
all of those down by customer as we run a multi tenanted set up.

SNMP would give us totals but I don't think it would do the breakdown by
customer.



-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
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[asterisk-users] No matching peers message has gone (1.8.23.1)

2013-11-04 Thread Ishfaq Malik
Hi

Ever since we upgraded our asterisk servers to 1.8.23.1, we no longer get
the 'no matching peer' error when we get a dictionary SIP attack.

Now the logs always show a 'wrong password' when there actually isn't a
matching peer.

We even have alwaysauthreject = yes in our sip.conf.

Has anyone else noticed this phenomenon?

Thanks in Advance

Ish

-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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Re: [asterisk-users] No matching peers message has gone (1.8.23.1)

2013-11-04 Thread Ishfaq Malik
Hi

Thanks for the quick response. I'll read all the change logs from now on, I
promise!

Ish


On 4 November 2013 15:29, Joshua Colp jc...@digium.com wrote:

 Ishfaq Malik wrote:

 Hi

 Ever since we upgraded our asterisk servers to 1.8.23.1, we no longer
 get the 'no matching peer' error when we get a dictionary SIP attack.

 Now the logs always show a 'wrong password' when there actually isn't a
 matching peer.

 We even have alwaysauthreject = yes in our sip.conf.

 Has anyone else noticed this phenomenon?


 This is on purpose. To fix some exposure issues the code was changed to
 have an internal peer (albeit one that can never successfully be
 authenticated against) that gets used if no real peer is found. This
 reduces the chance (by a lot) of the code exposing information in some off
 nominal cases.

 --
 Joshua Colp
 Digium, Inc. | Senior Software Developer
 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
 Check us out at:  www.digium.com   www.asterisk.org

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-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)845 004 4994
f: +44 (0)161 660 9825
e: i...@pack-net.co.uk
w: http://www.pack-net.co.uk

Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
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