[Asterisk-Users] transfers with zap channel
Ok, I've seen discussion before on doing transfers
(attended and unattended), there seems to be much confusion over
it.
As things sit, I've been trying (unsuccessfully) to
do transfers with a zap channel (analog phone attached to TDM400). I have
no idea what I'm missing. My current understanding is that I need to have
transfer=yes in zapata.conf, do a flash hook, dial the 2nd number, flash hook
again and we're linked (attended). Then if I hang up the call will
be transfered.
However, when I try to do this things don't
work. Here's what I do:
- connection is made between Zap/3 (analog phone)
and Zap/1 (outside line).
- flash hook to get dialtone (I do get
dialtone)
- attempt to transfer to extension 7007 - I dial
7007
- after dialing the 2nd zero, and before dialing
the 2nd seven, I hear Asterisk announce (seven - zero - one) and then Zap/3 is
hung up (I get a busy signal). Zap/1 gets parked.
Here's what the log shows:
-- Zap/1-1 answered
Zap/3-1 -- Attempting native bridge of Zap/3-1 and
Zap/1-1 -- Started three way call on channel
1 -- Started music on hold, class 'default', on
Zap/3-1 -- Attempting native bridge of Zap/3-1 and
Zap/1-1 -- Starting simple switch on
'Zap/1-2' -- Started music on hold, class 'default', on
Zap/3-1 == Parked Zap/3-1 on 701. Will timeout back to dostuff,7001,1
in 45 seconds -- Added extension '701' priority 1 to
parkedcalls -- Playing 'digits/7' (language
'en') -- Hungup 'Zap/1-1' == Spawn extension
(dostuff, 7001, 1) exited non-zero on
'Parked/Zap/3-1ZOMBIE' -- Stopped music on hold on
Parked/Zap/3-1ZOMBIE -- Playing 'digits/0'
(language 'en') -- Playing 'digits/1' (language
'en') -- Parking call to 'Zap/1-2'
-- Hungup 'Zap/1-2' -- Stopped music on hold on
Zap/3-1 == Zap/3-1 got tired of being parked --
Hungup 'Zap/3-1'
I'm not sure what I'm missing. Apparently
something to do with parked calls, so I must be misunderstanding how do to the
call transfer.
I've also tried enabling Asterisk transfer on the
channel (exten = 7010,1,Dial(${CORDLESS},20,tT)).
My understanding of this method is that this allows
one to hit the pound (#) to start a transfer. Yet pound does
nothing. Is it fair to assume that the tT only works on SIP channels, or
am I missing something else.
Any help is much appreciated
Paul
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Re: [Asterisk-Users] transfers with zap channel
How long between getting parked is the orginal call
dropping?
Depending on your dialplan, yes dialing 700x will
almost immediately send the call to call parking. (IMHO, poor extension planning
can also cause this.)
I don't use the t or T optionsPERIOD.
IMHO, you just lose the ability to use the # key and confused the heck out of my
users. Took it out and use the flash method only in my dial plan.
Dial 700, park the call. Dial the other extension, tell them to pick up
701. Or use meetme for conference calling?
I know I need to play with three way calling here
also.
Lyle
- Original Message -
From:
Paul
Fielding
To: Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Monday, January 17, 2005 6:12
PM
Subject: [Asterisk-Users] transfers with
zap channel
Ok, I've seen discussion before on doing
transfers (attended and unattended), there seems to be much confusion over
it.
As things sit, I've been trying (unsuccessfully)
to do transfers with a zap channel (analog phone attached to TDM400). I
have no idea what I'm missing. My current understanding is that I need
to have transfer=yes in zapata.conf, do a flash hook, dial the 2nd number,
flash hook again and we're linked (attended). Then if I hang up
the call will be transfered.
However, when I try to do this things don't
work. Here's what I do:
- connection is made between Zap/3 (analog phone)
and Zap/1 (outside line).
- flash hook to get dialtone (I do get
dialtone)
- attempt to transfer to extension 7007 - I dial
7007
- after dialing the 2nd zero, and before dialing
the 2nd seven, I hear Asterisk announce (seven - zero - one) and then Zap/3 is
hung up (I get a busy signal). Zap/1 gets parked.
Here's what the log shows:
-- Zap/1-1 answered
Zap/3-1 -- Attempting native bridge of Zap/3-1 and
Zap/1-1 -- Started three way call on channel
1 -- Started music on hold, class 'default', on
Zap/3-1 -- Attempting native bridge of Zap/3-1 and
Zap/1-1 -- Starting simple switch on
'Zap/1-2' -- Started music on hold, class 'default', on
Zap/3-1 == Parked Zap/3-1 on 701. Will timeout back to
dostuff,7001,1 in 45 seconds -- Added extension '701'
priority 1 to parkedcalls -- Playing 'digits/7'
(language 'en') -- Hungup 'Zap/1-1' == Spawn
extension (dostuff, 7001, 1) exited non-zero on
'Parked/Zap/3-1ZOMBIE' -- Stopped music on hold
on Parked/Zap/3-1ZOMBIE -- Playing 'digits/0'
(language 'en') -- Playing 'digits/1' (language
'en') -- Parking call to 'Zap/1-2'
-- Hungup 'Zap/1-2' -- Stopped music on hold on
Zap/3-1 == Zap/3-1 got tired of being parked
-- Hungup 'Zap/3-1'
I'm not sure what I'm missing. Apparently
something to do with parked calls, so I must be misunderstanding how do to the
call transfer.
I've also tried enabling Asterisk transfer on the
channel (exten = 7010,1,Dial(${CORDLESS},20,tT)).
My understanding of this method is that this
allows one to hit the pound (#) to start a transfer. Yet pound does
nothing. Is it fair to assume that the tT only works on SIP channels, or
am I missing something else.
Any help is much appreciated
Paul
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Re: [Asterisk-Users] transfers with zap channel
The outside line isn't actually being dropped - the
outside line hanging up is me hanging up the outside line after finding that my
transfer failed.
I must be not understanding how the flash-hook
works then. My understanding was that when I flash-hook and get a second
dialtone I should be able to dial the extention I want to reach (7007 is another
extension, via SIP). Normally, if I pick up the analog phone and dial 7007
it rings the extention fine. Apparently, though, when you get that
second dialtone, it has different rules? I haven't been able to find
documentation on this, can it be found anywhere? For example, why does
dialing 700 park the call? I haven't found anything on this...
*shrug*...
Paul
- Original Message -
From:
Lyle
Giese
To: Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Monday, January 17, 2005 7:22
PM
Subject: Re: [Asterisk-Users] transfers
with zap channel
How long between getting parked is the orginal
call dropping?
Depending on your dialplan, yes dialing 700x will
almost immediately send the call to call parking. (IMHO, poor extension
planning can also cause this.)
I don't use the t or T
optionsPERIOD. IMHO, you just lose the ability to use the # key
and confused the heck out of my users. Took it out and use the flash
method only in my dial plan. Dial 700, park the call. Dial the
other extension, tell them to pick up 701. Or use meetme for conference
calling?
I know I need to play with three way calling here
also.
Lyle
- Original Message -
From:
Paul
Fielding
To: Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Monday, January 17, 2005 6:12
PM
Subject: [Asterisk-Users] transfers
with zap channel
Ok, I've seen discussion before on doing
transfers (attended and unattended), there seems to be much confusion over
it.
As things sit, I've been trying
(unsuccessfully) to do transfers with a zap channel (analog phone attached
to TDM400). I have no idea what I'm missing. My current
understanding is that I need to have transfer=yes in zapata.conf, do a flash
hook, dial the 2nd number, flash hook again and we're linked
(attended). Then if I hang up the call will be
transfered.
However, when I try to do this things don't
work. Here's what I do:
- connection is made between Zap/3 (analog
phone) and Zap/1 (outside line).
- flash hook to get dialtone (I do get
dialtone)
- attempt to transfer to extension 7007 - I
dial 7007
- after dialing the 2nd zero, and before
dialing the 2nd seven, I hear Asterisk announce (seven - zero - one) and
then Zap/3 is hung up (I get a busy signal). Zap/1 gets
parked.
Here's what the log shows:
-- Zap/1-1 answered
Zap/3-1 -- Attempting native bridge of Zap/3-1 and
Zap/1-1 -- Started three way call on channel
1 -- Started music on hold, class 'default', on
Zap/3-1 -- Attempting native bridge of Zap/3-1 and
Zap/1-1 -- Starting simple switch on
'Zap/1-2' -- Started music on hold, class 'default',
on Zap/3-1 == Parked Zap/3-1 on 701. Will timeout back to
dostuff,7001,1 in 45 seconds -- Added extension '701'
priority 1 to parkedcalls -- Playing 'digits/7'
(language 'en') -- Hungup 'Zap/1-1' == Spawn
extension (dostuff, 7001, 1) exited non-zero on
'Parked/Zap/3-1ZOMBIE' -- Stopped music on
hold on Parked/Zap/3-1ZOMBIE -- Playing
'digits/0' (language 'en') -- Playing 'digits/1'
(language 'en') -- Parking call to
'Zap/1-2' -- Hungup 'Zap/1-2' --
Stopped music on hold on Zap/3-1 == Zap/3-1 got tired of being
parked -- Hungup 'Zap/3-1'
I'm not sure what I'm missing. Apparently
something to do with parked calls, so I must be misunderstanding how do to
the call transfer.
I've also tried enabling Asterisk transfer on
the channel (exten = 7010,1,Dial(${CORDLESS},20,tT)).
My understanding of this method is that this
allows one to hit the pound (#) to start a transfer. Yet pound does
nothing. Is it fair to assume that the tT only works on SIP channels,
or am I missing something else.
Any help is much appreciated
Paul
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Re: [Asterisk-Users] transfers with zap channel
Have you looked at features.conf?
Lyle
- Original Message -
From:
Paul
Fielding
To: Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Monday, January 17, 2005 8:53
PM
Subject: Re: [Asterisk-Users] transfers
with zap channel
The outside line isn't actually being dropped -
the outside line hanging up is me hanging up the outside line after finding
that my transfer failed.
I must be not understanding how the flash-hook
works then. My understanding was that when I flash-hook and get a second
dialtone I should be able to dial the extention I want to reach (7007 is
another extension, via SIP). Normally, if I pick up the analog phone and
dial 7007 it rings the extention fine. Apparently, though, when
you get that second dialtone, it has different rules? I haven't
been able to find documentation on this, can it be found anywhere? For
example, why does dialing 700 park the call? I haven't found anything on
this... *shrug*...
Paul
- Original Message -
From:
Lyle
Giese
To: Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Monday, January 17, 2005 7:22
PM
Subject: Re: [Asterisk-Users] transfers
with zap channel
How long between getting parked is the orginal
call dropping?
Depending on your dialplan, yes dialing 700x
will almost immediately send the call to call parking. (IMHO, poor extension
planning can also cause this.)
I don't use the t or T
optionsPERIOD. IMHO, you just lose the ability to use the #
key and confused the heck out of my users. Took it out and use the
flash method only in my dial plan. Dial 700, park the call. Dial
the other extension, tell them to pick up 701. Or use meetme for
conference calling?
I know I need to play with three way calling
here also.
Lyle
- Original Message -
From:
Paul
Fielding
To: Asterisk Users Mailing List
- Non-Commercial Discussion
Sent: Monday, January 17, 2005 6:12
PM
Subject: [Asterisk-Users] transfers
with zap channel
Ok, I've seen discussion before on doing
transfers (attended and unattended), there seems to be much confusion over
it.
As things sit, I've been trying
(unsuccessfully) to do transfers with a zap channel (analog phone attached
to TDM400). I have no idea what I'm missing. My current
understanding is that I need to have transfer=yes in zapata.conf, do a
flash hook, dial the 2nd number, flash hook again and we're linked
(attended). Then if I hang up the call will be
transfered.
However, when I try to do this things don't
work. Here's what I do:
- connection is made between Zap/3 (analog
phone) and Zap/1 (outside line).
- flash hook to get dialtone (I do get
dialtone)
- attempt to transfer to extension 7007 - I
dial 7007
- after dialing the 2nd zero, and before
dialing the 2nd seven, I hear Asterisk announce (seven - zero - one) and
then Zap/3 is hung up (I get a busy signal). Zap/1 gets
parked.
Here's what the log shows:
-- Zap/1-1 answered
Zap/3-1 -- Attempting native bridge of Zap/3-1 and
Zap/1-1 -- Started three way call on channel
1 -- Started music on hold, class 'default', on
Zap/3-1 -- Attempting native bridge of Zap/3-1 and
Zap/1-1 -- Starting simple switch on
'Zap/1-2' -- Started music on hold, class 'default',
on Zap/3-1 == Parked Zap/3-1 on 701. Will timeout back to
dostuff,7001,1 in 45 seconds -- Added extension
'701' priority 1 to parkedcalls -- Playing
'digits/7' (language 'en') -- Hungup
'Zap/1-1' == Spawn extension (dostuff, 7001, 1) exited non-zero
on 'Parked/Zap/3-1ZOMBIE' -- Stopped music
on hold on Parked/Zap/3-1ZOMBIE -- Playing
'digits/0' (language 'en') -- Playing 'digits/1'
(language 'en') -- Parking call to
'Zap/1-2' -- Hungup 'Zap/1-2'
-- Stopped music on hold on Zap/3-1 == Zap/3-1 got tired of
being parked -- Hungup 'Zap/3-1'
I'm not sure what I'm missing.
Apparently something to do with parked calls, so I must be
misunderstanding how do to the call transfer.
I've also tried enabling Asterisk transfer on
the channel (exten = 7010,1,Dial(${CORDLESS},20,tT)).
My understanding of this method is that this
allows one to hit the pound (#) to start a transfer. Yet pound does
nothing. Is it fair to assume that the tT only works on SIP
channels, or am I missing something else.
Any help is much appreciated
Paul
Re: [Asterisk-Users] transfers with zap channel
Ah, suddenly everything becomes clear. I've never looked in features.conf before. I now understand that 700 is supposed to intitiate the call park, and it's taking precidence over the extension I was trying to dial of 7007. I've changed the call parking extension and now I can do regular attended and unattended transfers without having to park the call... (note to anyone else changing features.conf, you have to 'restart' asterisk, a 'reload' won't do). thanks a bunch for the help, guys... Paul - Original Message - From: Lyle Giese To: Asterisk Users Mailing List - Non-Commercial Discussion Sent: Monday, January 17, 2005 8:20 PM Subject: Re: [Asterisk-Users] transfers with zap channel Have you looked at features.conf? Lyle - Original Message - From: Paul Fielding To: Asterisk Users Mailing List - Non-Commercial Discussion Sent: Monday, January 17, 2005 8:53 PM Subject: Re: [Asterisk-Users] transfers with zap channel The outside line isn't actually being dropped - the outside line hanging up is me hanging up the outside line after finding that my transfer failed. I must be not understanding how the flash-hook works then. My understanding was that when I flash-hook and get a second dialtone I should be able to dial the extention I want to reach (7007 is another extension, via SIP). Normally, if I pick up the analog phone and dial 7007 it rings the extention fine. Apparently, though, when you get that second dialtone, it has different rules? I haven't been able to find documentation on this, can it be found anywhere? For example, why does dialing 700 park the call? I haven't found anything on this... *shrug*... Paul - Original Message - From: Lyle Giese To: Asterisk Users Mailing List - Non-Commercial Discussion Sent: Monday, January 17, 2005 7:22 PM Subject: Re: [Asterisk-Users] transfers with zap channel How long between getting parked is the orginal call dropping? Depending on your dialplan, yes dialing 700x will almost immediately send the call to call parking. (IMHO, poor extension planning can also cause this.) I don't use the t or T optionsPERIOD. IMHO, you just lose the ability to use the # key and confused the heck out of my users. Took it out and use the flash method only in my dial plan. Dial 700, park the call. Dial the other extension, tell them to pick up 701. Or use meetme for conference calling? I know I need to play with three way calling here also. Lyle - Original Message - From: Paul Fielding To: Asterisk Users Mailing List - Non-Commercial Discussion Sent: Monday, January 17, 2005 6:12 PM Subject: [Asterisk-Users] transfers with zap channel Ok, I've seen discussion before on doing transfers (attended and unattended), there seems to be much confusion over it. As things sit, I've been trying (unsuccessfully) to do transfers with a zap channel (analog phone attached to TDM400). I have no idea what I'm missing. My current understanding is that I need to have transfer=yes in zapata.conf, do a flash hook, dial the 2nd number, flash hook again and we're linked (attended). Then if I hang up the call will be transfered. However, when I try to do this things don't work. Here's what I do: - connection is made between Zap/3 (analog phone) and Zap/1 (outside line). - flash hook to get dialtone (I do get dialtone) - attempt to transfer to extension 7007 - I dial 7007 - after dialing the 2nd zero, and before dialing the 2nd seven, I hear Asterisk announce (seven - zero - one) and then Zap/3 is hung up (I get a busy signal). Zap/1 gets parked. Here's what the log shows: -- Zap/1-1 answered Zap/3-1 -- Attempting native bridge of Zap/3-1 and Zap/1-1 -- Started three way call on channel 1 -- Started music on hold, class 'default', on Zap/3-1 -- Attempting native bridge of Zap/3-1 and Zap/1-1 -- Starting simple switch on 'Zap/1-2' -- Started music on hold, class 'default', on Zap/3-1 == Parked Zap/3-1 on 701. Will timeout back to dostuff,7001,1 in 45 seconds -- Added extension '701' priority 1 to parkedcalls -- Playing 'digits/7' (language 'en') -- Hungup 'Zap/1-1' == Spawn extension (dostuff, 7001, 1) exited non-zero on 'Parked/Zap/3
