Re: [OSL | CCIE_Voice] No Audio on TEHO calls from H.323 to MGCP Gateways

[CCIEVoiceKP]

Yep, reloaded the GW, still no luck.  It's definitely a codec issue  I
changed the Region seting to let HQ and BR1 communicate with g711u and
viola ... works like a charm.  I set it back to g729r8 between hq and br1
and no audio.

My voip dial-peers to cucm bith contain voice-class codec 1 ... and that
voice class has both g711u and 729r8 

I'm running out of ideas .

KP

On Wed, Feb 8, 2012 at 9:30 PM, Ken Wyan  wrote:

> Did you reload gateway?
>
>  On Thu, Feb 9, 2012 at 9:18 AM, CCIEVoiceKP wrote:
>
>>  I'm making TEHO calls from BR1 Router (H323) to HQ (MGCP).  The calls
>> connects and stays connected however there is no audio between the two
>> endpoints.  If I make the call, again TEHO, in the other direction form HQ
>> to BR1 the call connects and there is audio.  If I shut the HQ voice-port
>> down and force the call out of the Br1 GW the call connects and there is
>> audio.
>>
>> I have transcoders registered to CUCM on both gateways, they are in hte
>> proper MRGs, MRGLs, and Device Pools.
>>
>> Has anyone ever run into this?  I sit the lab on riday and it seems there
>> is always something that pops up :(
>>
>> KP
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com 
>>
>
>
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[OSL | CCIE_Voice] No Audio on TEHO calls from H.323 to MGCP Gateways

[CCIEVoiceKP]

I'm making TEHO calls from BR1 Router (H323) to HQ (MGCP).  The calls
connects and stays connected however there is no audio between the two
endpoints.  If I make the call, again TEHO, in the other direction form HQ
to BR1 the call connects and there is audio.  If I shut the HQ voice-port
down and force the call out of the Br1 GW the call connects and there is
audio.

I have transcoders registered to CUCM on both gateways, they are in hte
proper MRGs, MRGLs, and Device Pools.

Has anyone ever run into this?  I sit the lab on riday and it seems there
is always something that pops up :(

KP
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Re: [OSL | CCIE_Voice] Interesting Project

[Bruno Nonogaki]

Hi Emanuel,

Yeah, small world... =) I will private message you later...

Well, I didn't face that issue when I did my upgrade.
Are you using the same IP Address, Subnet Mask, Hostname, when making the
7.1.5 installation? DNS are properly configured?
I have seen these errors just when addind a Subscriber to the cluster, but
never when installing a Publisher...

Maybe the way will be to import everything manually... hehe!
But I really don't remeber if we can export configurations with BAT on 4.x,
just like we do on 7.1.x... And even if you can, you will have a lot of
Excel work to make the import files...

Good luck on your studies! :)

Bruno

On Wed, Feb 8, 2012 at 9:24 PM, Emanuel Damasceno wrote:

> Sorry, I forgot to attach the file... Here it goes...
> *Emanuel Damasceno*
> CCNP Voice
>
>
>
>
>
>
> On Wed, Feb 8, 2012 at 9:20 PM, Emanuel Damasceno 
> wrote:
>
>> Bruno!!!
>>
>> It's good to see more Brazilians on the study list. :)
>>
>> Small world Well, let me explain to you what happens.
>>
>> It's not about the DMA. I can get the tar file just fine. I tried with
>> 7.0.2, and 7.1.5. Tomorrow I will try what you suggested me, but like I
>> said, the problem is not the tar file. When we finish it, it gives me the
>> file with warnings. Thousands of warnings. Ok, I start installing CUCM
>> 7.1.5 just fine, it installs, it goes all the way until the end of the
>> installation. But instead of finishing, it actually shows me what is in the
>> picture attached. Every single time, no matter what I do. I will follow
>> your advice and try that, but I am sick of making DMAs, and when it comes
>> to that part, it gives me the same error, over and over again.
>> *
>> *I've sent the log files to Cisco Systems, and this is the response I
>> got (btw, my first name is Antonio and I HATE that name lol):*
>>
>> Antonio,
>> If you could send me the most diagnostics from the most recent attempt.
>> Once I have these I will look at them to try and find what exactly is
>> causing your current issue.
>> If you have any questions or concerns, please feel free to email or call
>> me.
>> Thanks,
>> +1 919-574-5984, 0900-1630 EST (GMT -5)
>> Cisco Customer Support Engineer
>> Unified Communications Infrastructure
>> RTP, NC, USA*
>>
>> Ok, I removed the engineer's name. But that's not the kind of answer I
>> was expecting of him. I've sent them over 6 log files of all the errors and
>> they NEVER gave me a plausible answer. By the way, that is the 3rd engineer
>> on the case. I am really not dealing with Cisco anymore. I have to go all
>> over the DB and make an Excel file so I can export. Tomorrow will be my
>> last attempt on this. I am giving my best, but I don't see any effort from
>> Cisco to help me out. That's why I posted this here.
>>
>> Thanks for answering in such detail. I will go over them tomorrow. I
>> still got my 5 hour study block to face and I just got home (9:20 pm). My
>> exam is getting closer and I intend to nail it. But I do need to get this
>> problem out of the way before I can study with peace of mind.
>>
>> Best regards.
>> *Emanuel Damasceno*
>> CCNP Voice
>>
>>
>>
>>
>>
>>
>> On Wed, Feb 8, 2012 at 2:56 PM, Bruno Nonogaki  wrote:
>>
>>> Hi Emanuel,
>>>
>>> I have just talked with Andre Mulato regarding this issue (we worked
>>> together some years ago! hehe).
>>>
>>> I have already seen this warnings before when I made an upgrade from 4.2
>>> to 6.1.x, but the DMA could be restored without problems, even with these
>>> warnings. I still have the warnings and errors logs here for that
>>> particular DMA, and I do see the same message as you:
>>>
>>> Warning: Numplan (NULL) for User linhara1 is invalid. Ignoring the user
>>>
>>> Condition: Primary Extension for this user is invalid. It does not exist
>>> in the database
>>>
>>> Solution: Please ensure that the user is associated with a valid primary
>>> extension/numplan
>>>
>>> When you generate the tar file, you have a file inside called
>>> DMAResult.txt. Do you have any errors in there?
>>> In mine I have:
>>> Validation = Success with Warnings
>>>
>>> So I think the Warnings are not a big deal... maybe you have to fix one
>>> or other thing manually, but you will still be able to import the DMA to
>>> the new system.
>>> Didn't you get an error (not warning)? I can see the only error you got
>>> was that one on FAC table, but I think you have already solved that by
>>> removing special characters, right?
>>>
>>> I remember that when I made this upgrade, TAC suggested me to use the
>>> DMA version 6.1.3 or 6.1.5. He said 6.1.2 had a bug and the import would
>>> fail. So maybe it is a bug with the version you are using. Why don't you
>>> try to use 6.1.5 and import it to a CUCM 6.1.x? And then upgrade it to 8.5?
>>>
>>> Here are useful links provided by TAC when I made this upgrade:
>>>
>>> 
>>>
>>> DMA user guide to DMA 6.1.3, but you can follow the exact s

Re: [OSL | CCIE_Voice] Interesting Project

[Emanuel Damasceno]

Bruno!!!

It's good to see more Brazilians on the study list. :)

Small world Well, let me explain to you what happens.

It's not about the DMA. I can get the tar file just fine. I tried with
7.0.2, and 7.1.5. Tomorrow I will try what you suggested me, but like I
said, the problem is not the tar file. When we finish it, it gives me the
file with warnings. Thousands of warnings. Ok, I start installing CUCM
7.1.5 just fine, it installs, it goes all the way until the end of the
installation. But instead of finishing, it actually shows me what is in the
picture attached. Every single time, no matter what I do. I will follow
your advice and try that, but I am sick of making DMAs, and when it comes
to that part, it gives me the same error, over and over again.
*
*I've sent the log files to Cisco Systems, and this is the response I got
(btw, my first name is Antonio and I HATE that name lol):*

Antonio,
If you could send me the most diagnostics from the most recent attempt.
Once I have these I will look at them to try and find what exactly is
causing your current issue.
If you have any questions or concerns, please feel free to email or call me.
Thanks,
+1 919-574-5984, 0900-1630 EST (GMT -5)
Cisco Customer Support Engineer
Unified Communications Infrastructure
RTP, NC, USA*

Ok, I removed the engineer's name. But that's not the kind of answer I was
expecting of him. I've sent them over 6 log files of all the errors and
they NEVER gave me a plausible answer. By the way, that is the 3rd engineer
on the case. I am really not dealing with Cisco anymore. I have to go all
over the DB and make an Excel file so I can export. Tomorrow will be my
last attempt on this. I am giving my best, but I don't see any effort from
Cisco to help me out. That's why I posted this here.

Thanks for answering in such detail. I will go over them tomorrow. I still
got my 5 hour study block to face and I just got home (9:20 pm). My exam is
getting closer and I intend to nail it. But I do need to get this problem
out of the way before I can study with peace of mind.

Best regards.
*Emanuel Damasceno*
CCNP Voice





On Wed, Feb 8, 2012 at 2:56 PM, Bruno Nonogaki  wrote:

> Hi Emanuel,
>
> I have just talked with Andre Mulato regarding this issue (we worked
> together some years ago! hehe).
>
> I have already seen this warnings before when I made an upgrade from 4.2
> to 6.1.x, but the DMA could be restored without problems, even with these
> warnings. I still have the warnings and errors logs here for that
> particular DMA, and I do see the same message as you:
>
> Warning: Numplan (NULL) for User linhara1 is invalid. Ignoring the user
>
> Condition: Primary Extension for this user is invalid. It does not exist
> in the database
>
> Solution: Please ensure that the user is associated with a valid primary
> extension/numplan
>
> When you generate the tar file, you have a file inside called
> DMAResult.txt. Do you have any errors in there?
> In mine I have:
> Validation = Success with Warnings
>
> So I think the Warnings are not a big deal... maybe you have to fix one or
> other thing manually, but you will still be able to import the DMA to the
> new system.
> Didn't you get an error (not warning)? I can see the only error you got
> was that one on FAC table, but I think you have already solved that by
> removing special characters, right?
>
> I remember that when I made this upgrade, TAC suggested me to use the DMA
> version 6.1.3 or 6.1.5. He said 6.1.2 had a bug and the import would fail.
> So maybe it is a bug with the version you are using. Why don't you try to
> use 6.1.5 and import it to a CUCM 6.1.x? And then upgrade it to 8.5?
>
> Here are useful links provided by TAC when I made this upgrade:
>
> 
>
> DMA user guide to DMA 6.1.3, but you can follow the exact same steps for
> 6.1.5:
>
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_3/dmaug613.html#wp37764
>
> Additional info regarding DMA 6.1.5:
>
>
> http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/dma/6_1_5/dma-rel_note-615.html
>
>
> Hope that helps...
>
> Rgs,
>
> Bruno
>
>
>
>
> On Wed, Feb 8, 2012 at 1:24 PM, Ki Wi  wrote:
>
>> Maybe there's better way but I would have staged it in lab environment.
>>
>> I have seen first error before but can't really remember how to resolved
>> it. All I remember is some name with - or _ might not work. You might want
>> to verify or just remove the device association under this user as well
>> which is what the error message suggest.
>>
>> Basically after you try out, you need to run DMA again to see whether
>> that certain error message goes away for that specific phone/user. I did
>> manually fix before but that time was for 100+ users before.
>>
>> That was like 3 to 4 years ago since I encountered this type of issue.
>> Surprising I have done > 10 such upgrade, only one customer I encounter
>> this.
>>
>> Sent from my iPhone
>>

Re: [OSL | CCIE_Voice] MVA problem

[Mohammed Al Baqari]

Hi Datucha,

 

Now when the BR1 phone calls this HQ phone, so that the mobile phone also
ring, and when the Mobile Phone picks up the call first, then the MoH works
when the mobile is hunged up, on the BR1 phone.

But if the HQ phone has picked up the call first and then made the Send
Calls to Mobile Phone, then the MoH does not work on calling BR1 phone and
instead the ToH is heard when the mobile Phone disconnects. 

I suggest to set two different network moh source files. Assign one to RDP
and one to HQ Phone. Then repeat your test scenarios above and lets know
which MoH file is used in each case.

 

Also, please share the traces regarding the codec part.

 

 

Regards,

Mohammed Al Baqari

 

From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of datucha123
datucha123
Sent: Wednesday, February 08, 2012 11:28 PM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] MVA problem

 

I have the following kind of probem:

I am using SLRG for Mobile Connect calls, so that that calls to users
mobiles are done through local gateway (this is just for test).

Now, the HQ phone has the RDP assinged with RD of his mobile phone.

Now when the BR1 phone calls this HQ phone, so that the mobile phone also
ring, and when the Mobile Phone picks up the call first, then the MoH works
when the mobile is hunged up, on the BR1 phone.

But if the HQ phone has picked up the call first and then made the Send
Calls to Mobile Phone, then the MoH does not work on calling BR1 phone and
instead the ToH is heard when the mobile Phone disconnects. 

 

Also I have noticed that when the Mobile Phone picks up the call faster then
the Desk Phone, the codec negotiated is g711 from BR1 phone to its local
gateway through which the call went out.

But if the Desk Phone at HQ  picked up the call first, and then made Send
calls to mobile phone, the codec stays at G729 on BR1 phone, even though the
call is going out throuhg local BR1 gateway where it should use G711.

___
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www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] MVA problem

[Juan Lopez]

Datucha, for what its worth, i'm currently set stuck a bit unfortunately with 
practicing labs : check the location  settings - I've seen something when i was 
last practicing which I did not understand:when using the xfer to mobile 
softkey combined with locations CAC. It's a wild guess, but a small chance this 
might be helpful with respect to the toh: as long as the xfer is not completed, 
I remember counting 80k extra on rtmt, no matter the RDP's DP.  If not useful, 
pls disregard this feedback

On 08 Feb 2012, at 20:28, datucha123 datucha123  wrote:

> I have the following kind of probem:
> 
> I am using SLRG for Mobile Connect calls, so that that calls to users mobiles 
> are done through local gateway (this is just for test).
> 
> Now, the HQ phone has the RDP assinged with RD of his mobile phone.
> 
> Now when the BR1 phone calls this HQ phone, so that the mobile phone also 
> ring, and when the Mobile Phone picks up the call first, then the  MoH works 
> when the mobile is hunged up, on the BR1 phone.
> 
> But if the HQ phone has picked up the call first and then made the Send Calls 
> to Mobile Phone, then the MoH does not work on calling BR1 phone and instead 
> the ToH is heard when the mobile Phone disconnects.
> 
>  
> 
> Also I have noticed that when the Mobile Phone picks up the call faster then 
> the Desk Phone, the codec negotiated is g711 from BR1 phone to its local 
> gateway through which the call went out.
> 
> But if the Desk Phone at HQ  picked up the call first, and then made Send 
> calls to mobile phone, the codec stays at G729 on BR1 phone, even though the 
> call is going out throuhg local BR1 gateway where it should use G711.
> 
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
> 
> Are you a CCNP or CCIE and looking for a job? Check out 
> www.PlatinumPlacement.com
___
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Re: [OSL | CCIE_Voice] Lab Grading

[cciev wannabe]

Ignore whatever the report says. I took a few times already and felt
exactly like you.
Another thing is all the LAB I got looks very passable but I failed because
I run out of time every single time.

For all who taking soon, practice your SPEED. CCIE voice is a speed test.
Don't worry about technology and how to configure. You are fine if you can
answer IPExpert workbook.

But knowing everything still doesn't get you pass. Sound weir!

You need the SPEED to pass.

On Tue, Feb 7, 2012 at 1:33 AM, Vega Wong  wrote:

> Hi all
>
> First of all, let me clarify that I am not trying to break NDA or trying
> to sell anything here, just something I cant get my head around with.
>
> I just had my second attmpt yesterday, and I failed. What really
> demoralising for me is that I thought I was fully prepared. What even more
> demoralising is that when I looked at the score card, I didnt get 100% in
> the area I thought I would get a 100%.
>
> I dont mean to say I know it all (especially now), but there are areas on
> my score card that really shocks me. As I read through the exam, I know
> what the questions were requiring (at least I thought I did). For example,
> we all know that the topics of DHCP, NTP, VLAN will be in the network
> infrastructure area. And what could go wrong in those areas? I mean, if you
> dont setup those area correctly, all your subsequence config will has
> problem right? But yet, I dont get full marks in those. Similarly the
> gateway area, QoS area etc.
>
> Right now I am pretty lost as to what I can prepare or study on, or at
> least how to check my config? I know this sounds really bad (or arrogent)
> but I really have no idea as how to confirm the config I did can get the
> full mark in those area.
>
> I guess I am hoping if someone that share their strategy as to how to
> confirm their work is good or fulfilled the requirement?
>
> hope that makes sense?
>
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
___
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[OSL | CCIE_Voice] MVA problem

[datucha123 datucha123]

I have the following kind of probem:

I am using SLRG for Mobile Connect calls, so that that calls to users
mobiles are done through local gateway (this is just for test).

Now, the HQ phone has the RDP assinged with RD of his mobile phone.

Now when the BR1 phone calls this HQ phone, so that the mobile phone also
ring, and when the Mobile Phone picks up the call first, then the MoH works
when the mobile is hunged up, on the BR1 phone.

But if the HQ phone has picked up the call first and then made the Send
Calls to Mobile Phone, then the MoH does not work on calling BR1 phone and
instead the ToH is heard when the mobile Phone disconnects.



Also I have noticed that when the Mobile Phone picks up the call faster
then the Desk Phone, the codec negotiated is g711 from BR1 phone to its
local gateway through which the call went out.

But if the Desk Phone at HQ  picked up the call first, and then made Send
calls to mobile phone, the codec stays at G729 on BR1 phone, even though
the call is going out throuhg local BR1 gateway where it should use G711.
___
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www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] MGCP troubleshooting

[Baktha Muralidharan]

Hello,

Unless  the number is not coming in "en bloc". In overlap-receiving mode,
digits would come in digit by digit.
can you post the output of "debug isdn q931"?

Thanks,
/Baktha


> Message: 4
> Date: Wed, 8 Feb 2012 17:03:32 +0400
> From: datucha123 datucha123 
> To: Jeferson Guardia 
> Cc: OSL Voice 
> Subject: Re: [OSL | CCIE_Voice] MGCP troubleshooting
> Message-ID:
> >
> Content-Type: text/plain; charset="iso-8859-1"
>
> debug mgcp packets
>
> Trace in CUCM
>
> On Wed, Feb 8, 2012 at 3:35 PM, Jeferson Guardia  >wrote:
>
> > Hi,
> >
> > What are the techniques most used to perform MGCP troubleshooting?
> >
> > Yesterday I was doing a lab and had a router with pstn integration, it
> was
> > set for a CSS where my phones had visibility and significant digits = 4.
> > But whenever I would call out from the PSTN, I would get a second dial
> > tone, I would see the call kicking in thru debug isdn q931 but my phone
> > would simply not ring. Any ideas how to verify that possible behavior ?
> > Articles? tech guides?
> >
> > Thanks,
> >
> > --
> > Jeferson Guardia
> > CCIE #28157
> >
> > ___
> > For more information regarding industry leading CCIE Lab training, please
> > visit www.ipexpert.com
> >
> > Are you a CCNP or CCIE and looking for a job? Check out
> > www.PlatinumPlacement.com 
> >
> -- next part --
> An HTML attachment was scrubbed...
> URL: 
>
> --
>
> ___
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> CCIE_Voice@onlinestudylist.com
> http://onlinestudylist.com/mailman/listinfo/ccie_voice
>
>
> End of CCIE_Voice Digest, Vol 72, Issue 44
> **
>
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Re: [OSL | CCIE_Voice] Interesting Project

[Bruno Nonogaki]

Hi Emanuel,

I have just talked with Andre Mulato regarding this issue (we worked
together some years ago! hehe).

I have already seen this warnings before when I made an upgrade from 4.2 to
6.1.x, but the DMA could be restored without problems, even with these
warnings. I still have the warnings and errors logs here for that
particular DMA, and I do see the same message as you:

Warning: Numplan (NULL) for User linhara1 is invalid. Ignoring the user
Condition: Primary Extension for this user is invalid. It does not exist in
the database

Solution: Please ensure that the user is associated with a valid primary
extension/numplan

When you generate the tar file, you have a file inside called
DMAResult.txt. Do you have any errors in there?
In mine I have:
Validation = Success with Warnings

So I think the Warnings are not a big deal... maybe you have to fix one or
other thing manually, but you will still be able to import the DMA to the
new system.
Didn't you get an error (not warning)? I can see the only error you got was
that one on FAC table, but I think you have already solved that by removing
special characters, right?

I remember that when I made this upgrade, TAC suggested me to use the DMA
version 6.1.3 or 6.1.5. He said 6.1.2 had a bug and the import would fail.
So maybe it is a bug with the version you are using. Why don't you try to
use 6.1.5 and import it to a CUCM 6.1.x? And then upgrade it to 8.5?

Here are useful links provided by TAC when I made this upgrade:



DMA user guide to DMA 6.1.3, but you can follow the exact same steps for
6.1.5:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_3/dmaug613.html#wp37764

Additional info regarding DMA 6.1.5:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/dma/6_1_5/dma-rel_note-615.html


Hope that helps...

Rgs,

Bruno



On Wed, Feb 8, 2012 at 1:24 PM, Ki Wi  wrote:

> Maybe there's better way but I would have staged it in lab environment.
>
> I have seen first error before but can't really remember how to resolved
> it. All I remember is some name with - or _ might not work. You might want
> to verify or just remove the device association under this user as well
> which is what the error message suggest.
>
> Basically after you try out, you need to run DMA again to see whether that
> certain error message goes away for that specific phone/user. I did
> manually fix before but that time was for 100+ users before.
>
> That was like 3 to 4 years ago since I encountered this type of issue.
> Surprising I have done > 10 such upgrade, only one customer I encounter
> this.
>
> Sent from my iPhone
> Pls pardon my fat fingers.
>
> On 8 Feb, 2012, at 9:42 PM, Emanuel Damasceno 
> wrote:
>
> Hello Expert.
>
> First I'd like to say this is not CCIE related. I decided to post it here,
> because the majority of us work with voice, and we might help each other.
>
> I received a project a few months ago where I have to upgrade from CUCM
> 4.1.3 to 8.5. There is no upgrade straight through 8.5. I have to go first
> to 7.X and then to 8.5.
>
> This customer has one big structure, where there is 1 CUCM Pub and 5
> Subscribers. He also got 6 Gatekeepers and over 5k devices. Needless to say
> this customer has thousands of users, route patterns, partitions, CSSs etc.
>
> As I run DMA on the Publisher server, I receive a lot of warnings like the
> ones shown below:
>
> *02/01/2012  12:31:49
> Warning: Device or DeviceProfile=001ef7297af9 for user=3028541 not found
> in the database.
> Condition: The Device found in the directory does not exist in the database
>
> Solution: Please verify that the user is associated to a valid device or a
> device profile. Please add the mentioned device or device profile through
> CCM Admin pages or manually delete this value from the users CCN profile
>
> *That's just one of the thousands I get with the same message. Now,
> another couple thousand of these:
> *
> 02/01/2012  12:36:18
> Warning: Numplan (NULL) for User 3008935 is invalid. Ignoring the user
> Condition: Primary Extension for this user is invalid. It does not exist
> in the database
>
> Solution: Please ensure that the user is associated with a valid primary
> extension/numplan*
>
> And another couple thousand of these:
> *
> Row: 4705 SQL error: -746(37129)
>Error executing "update FACInfo set Name='Aloísio Flávio'
> where pkid='2a07d93d-d281-412a-a066-ff9e28edd14a'": [Informix][Informix
> ODBC Driver][Informix]Unspecified System Error =  -746. sqlerrm(37129)
>   Name  Aloísio
> Flávio
>   AuthorizationLevel0
>   Code  925046
>   pkid
>  2a07d93d-d281-412a-a066-ff9e28edd14a NOT MODIFIABLE
>
>
> Table: PhoneButton 2012-02-01 16:09:22*
>
> So, after a long time waiting for Cisco to give us an idea of how to
> handle 

Re: [OSL | CCIE_Voice] Interesting Project

[Ki Wi]

Maybe there's better way but I would have staged it in lab environment. 

I have seen first error before but can't really remember how to resolved it. 
All I remember is some name with - or _ might not work. You might want to 
verify or just remove the device association under this user as well which is 
what the error message suggest. 

Basically after you try out, you need to run DMA again to see whether that 
certain error message goes away for that specific phone/user. I did manually 
fix before but that time was for 100+ users before. 

That was like 3 to 4 years ago since I encountered this type of issue. 
Surprising I have done > 10 such upgrade, only one customer I encounter this. 

Sent from my iPhone
Pls pardon my fat fingers.

On 8 Feb, 2012, at 9:42 PM, Emanuel Damasceno  wrote:

> Hello Expert.
> 
> First I'd like to say this is not CCIE related. I decided to post it here, 
> because the majority of us work with voice, and we might help each other.
> 
> I received a project a few months ago where I have to upgrade from CUCM 4.1.3 
> to 8.5. There is no upgrade straight through 8.5. I have to go first to 7.X 
> and then to 8.5.
> 
> This customer has one big structure, where there is 1 CUCM Pub and 5 
> Subscribers. He also got 6 Gatekeepers and over 5k devices. Needless to say 
> this customer has thousands of users, route patterns, partitions, CSSs etc. 
> 
> As I run DMA on the Publisher server, I receive a lot of warnings like the 
> ones shown below:
> 
> 02/01/2012  12:31:49
> Warning: Device or DeviceProfile=001ef7297af9 for user=3028541 not found in 
> the database.
> Condition: The Device found in the directory does not exist in the database
> 
> Solution: Please verify that the user is associated to a valid device or a 
> device profile. Please add the mentioned device or device profile through CCM 
> Admin pages or manually delete this value from the users CCN profile
> 
> That's just one of the thousands I get with the same message. Now, another 
> couple thousand of these:
> 
> 02/01/2012  12:36:18
> Warning: Numplan (NULL) for User 3008935 is invalid. Ignoring the user
> Condition: Primary Extension for this user is invalid. It does not exist in 
> the database
> 
> Solution: Please ensure that the user is associated with a valid primary 
> extension/numplan 
> 
> And another couple thousand of these:
> 
> Row: 4705 SQL error: -746(37129)
>Error executing "update FACInfo set Name='Aloísio Flávio' 
> where pkid='2a07d93d-d281-412a-a066-ff9e28edd14a'": [Informix][Informix ODBC 
> Driver][Informix]Unspecified System Error =  -746. sqlerrm(37129)
>   Name  Aloísio 
> Flávio
>   AuthorizationLevel0
>   Code  925046
>   pkid  2a07d93d-d281-412a-a066-ff9e28edd14a 
> NOT MODIFIABLE
> 
> 
> Table: PhoneButton 2012-02-01 16:09:22
> 
> So, after a long time waiting for Cisco to give us an idea of how to handle 
> this (they haven't answered us yet), our customer decided that he wants 
> everything built from the ground up. I just wanted to ask you guys what would 
> be the best way to extract over 50k entries. I know I will have to be using 
> Excel for this, but has anybody ever done this that way? We tried doing many 
> things, we modified many things, we removed special characters (that's what 
> cause the 3rd error), but we are always haunted by it. I installed Visual 
> Studio on Publisher and started tweaking a few entries on SQL DB, but no luck.
> 
> What I need is to remove its DB contents and use Excel to BAT it to CUCM 8.5. 
> We don't have any spare time anymore to try fixing the problem with CUCM 
> 4.1.3. We already received the UCSs, and I already installed the whole system 
> in it. It's just waiting for the contents so we can pull the plug on CUCM 
> 4.1.3 by the end of Feb. 
> 
> I am throwing the towel because I need to solve this ASAP so I can go back to 
> my studying. My exam is next month, and this project is my LAST until my 
> exam... HELP! :) 
> 
> Thanks in advance
> Emanuel Damasceno
> CCNP Voice
> 
> 
> 
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
> 
> Are you a CCNP or CCIE and looking for a job? Check out 
> www.PlatinumPlacement.com
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[OSL | CCIE_Voice] Out of Office: Fuera de Oficina

[ftafolla]

Thank you for your email.  I will be out of the office until on Tuesday 14th 
February, and I will respond when I get back in.  If it is an urgent matter, 
please call (55)55459105 or you can contact to Mauricio Silva or Arturo Rojas. 
If you need support please send a email to sopo...@censystems.com.mx

Regards
Fredy Tafolla

Gracias por su correo electronico. Estare fuera de la oficina hasta el 14 de 
Febrero. Le contestare una vez que este de vuelta. Si es algo urgente por favor 
marque al 55(55459105) o pongase en contacto con Mauricio Silva o Arturo Rojas. 
Si necesita soporte por favor envie un email a sopo...@censystems.com.mx.

Saludos
Fredy Tafolla
 




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[OSL | CCIE_Voice] Interesting Project

[Emanuel Damasceno]

Hello Expert.

First I'd like to say this is not CCIE related. I decided to post it here,
because the majority of us work with voice, and we might help each other.

I received a project a few months ago where I have to upgrade from CUCM
4.1.3 to 8.5. There is no upgrade straight through 8.5. I have to go first
to 7.X and then to 8.5.

This customer has one big structure, where there is 1 CUCM Pub and 5
Subscribers. He also got 6 Gatekeepers and over 5k devices. Needless to say
this customer has thousands of users, route patterns, partitions, CSSs etc.

As I run DMA on the Publisher server, I receive a lot of warnings like the
ones shown below:

*02/01/2012  12:31:49
Warning: Device or DeviceProfile=001ef7297af9 for user=3028541 not found in
the database.
Condition: The Device found in the directory does not exist in the database

Solution: Please verify that the user is associated to a valid device or a
device profile. Please add the mentioned device or device profile through
CCM Admin pages or manually delete this value from the users CCN profile

*That's just one of the thousands I get with the same message. Now, another
couple thousand of these:
*
02/01/2012  12:36:18
Warning: Numplan (NULL) for User 3008935 is invalid. Ignoring the user
Condition: Primary Extension for this user is invalid. It does not exist in
the database

Solution: Please ensure that the user is associated with a valid primary
extension/numplan*

And another couple thousand of these:
*
Row: 4705 SQL error: -746(37129)
   Error executing "update FACInfo set Name='Aloísio Flávio'
where pkid='2a07d93d-d281-412a-a066-ff9e28edd14a'": [Informix][Informix
ODBC Driver][Informix]Unspecified System Error =  -746. sqlerrm(37129)
  Name  Aloísio
Flávio
  AuthorizationLevel0
  Code  925046
  pkid  2a07d93d-d281-412a-a066-ff9e28edd14a
 NOT MODIFIABLE


Table: PhoneButton 2012-02-01 16:09:22*

So, after a long time waiting for Cisco to give us an idea of how to handle
this (they haven't answered us yet), our customer decided that he wants
everything built from the ground up. I just wanted to ask you guys what
would be the best way to extract over 50k entries. I know I will have to be
using Excel for this, but has anybody ever done this that way? We tried
doing many things, we modified many things, we removed special characters
(that's what cause the 3rd error), but we are always haunted by it. I
installed Visual Studio on Publisher and started tweaking a few entries on
SQL DB, but no luck.

What I need is to remove its DB contents and use Excel to BAT it to CUCM
8.5. We don't have any spare time anymore to try fixing the problem with
CUCM 4.1.3. We already received the UCSs, and I already installed the whole
system in it. It's just waiting for the contents so we can pull the plug on
CUCM 4.1.3 by the end of Feb.

I am throwing the towel because I need to solve this ASAP so I can go back
to my studying. My exam is next month, and this project is my LAST until my
exam... HELP! :)

Thanks in advance*
Emanuel Damasceno*
CCNP Voice
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Re: [OSL | CCIE_Voice] MGCP troubleshooting

[datucha123 datucha123]

debug mgcp packets

Trace in CUCM

On Wed, Feb 8, 2012 at 3:35 PM, Jeferson Guardia wrote:

> Hi,
>
> What are the techniques most used to perform MGCP troubleshooting?
>
> Yesterday I was doing a lab and had a router with pstn integration, it was
> set for a CSS where my phones had visibility and significant digits = 4.
> But whenever I would call out from the PSTN, I would get a second dial
> tone, I would see the call kicking in thru debug isdn q931 but my phone
> would simply not ring. Any ideas how to verify that possible behavior ?
> Articles? tech guides?
>
> Thanks,
>
> --
> Jeferson Guardia
> CCIE #28157
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com 
>
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[OSL | CCIE_Voice] MGCP troubleshooting

[Jeferson Guardia]

Hi,

What are the techniques most used to perform MGCP troubleshooting?

Yesterday I was doing a lab and had a router with pstn integration, it was
set for a CSS where my phones had visibility and significant digits = 4.
But whenever I would call out from the PSTN, I would get a second dial
tone, I would see the call kicking in thru debug isdn q931 but my phone
would simply not ring. Any ideas how to verify that possible behavior ?
Articles? tech guides?

Thanks,

-- 
Jeferson Guardia
CCIE #28157
___
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Re: [OSL | CCIE_Voice] OUTVIA & INVIA

[mercy forall]

Hi Vik ,

thank you for your great way to explain , Now it is clear for me.

thanks all for your effort.



From: Vik Malhi 
Sent: Wednesday, February 08, 2012 8:49 AM
To: datucha123 datucha123 
Cc: mercy forall ; ccie_voice@onlinestudylist.com 
Subject: Re: [OSL | CCIE_Voice] OUTVIA & INVIA

viazones have always been one of the most misunderstood topics- hence this 
email to provide some clarity. 

In a nutshell- Invia is always checked (for ARQ and for LRQ) before outvia but 
outvia is used more often.  

Let's look at an example. Imagine that we have UCM and CME each registered in 
their own independent local zone and also a third remote Backbone zone defined 
on another gatekeeper. Extension 4XXX is routed to the CME and international 
calls (numbers beginning with 011) are routed to the backbone zone.

Config below:

gatekeeper 
zone local zoneUCM abc.com
zone local zoneCME abc.com
zone remote BB abc.com 1.1.1.1 1719
zone prefix zoneCME 4...
zone prefix BB 011*
no shut

Let's look at two calls. UCM > GK > CME and also UCM > GK > BB. Note - in both 
cases zoneUCM is the source zone and zoneCME/BB are the destination zones for 
the two calls respectively.

If we add a CUBE to the config we can invoke the CUBE in two ways.

INVIA

gatekeeper 
zone local zoneUCM abc.com invia VIAZONE
zone local zoneCME abc.com
zone local VIAZONE abc.com
zone remote BB abc.com 1.1.1.1 1719
zone prefix zoneCME 4...
zone prefix BB 011*
no shut

In this instance the CUBE will be invoked for both types of calls since the 
source zone has been configured with an invia command. And in both types of 
calls that we are making the source zone is zoneUCM. Note- If we configure 
outvia for zoneUCM the CUBE will not be invoked since it is the invia that is 
used on source zones.

OUTVIA

With the invia configuration above we invoke CUBE for any call coming from the 
UCM zone. We don't care where the call is destined for- as long as the call 
comes from zoneUCM we invoke the CUBE. If we only wanted to invoke CUBE for 
calls to the backbone (and not for calls from UCM > GK > CME) then do as 
follows:

gatekeeper 
zone local zoneUCM abc.com
zone local zoneCME abc.com
zone local VIAZONE abc.com
zone remote BB abc.com 1.1.1.1 1719 outvia VIAZONE
zone prefix zoneCME 4...
zone prefix BB 011*
no shut

For the call UCM > GK > BB the CUBE is invoked since the destination zone has 
been configured with an outvia. For the call UCM > GK > CME the CUBE is not 
invoked since neither the source zone (zoneUCM) nor the destination zone 
(zoneCME) has been configured with an invia/outvia.

One last thing to mention- if the source zone has been configured with an invia 
AND the destination zone has been configured with an outvia, the invia trumps 
the outvia and the outvia is not used (CUBE is not invoked twice).

On Feb 7, 2012, at 12:03 PM, datucha123 datucha123 wrote:


  Outvia is more accurate.

  Invia, in most cases, is used for incoming LRQs.


  On Tue, Feb 7, 2012 at 11:13 PM, mercy forall  
wrote:

Hi All 

now in outvia and invia ,,

Are is it deference if i use it in local zone or remote zone ?

As per Doc, outvia for any traffic leave this zone , so are this same if i 
use outvia in local or remote zone


I  need to send the call form local zone to remote zone through CUBE as 
local zone , 

what is the correct  [zone remote with outvia OR with invia CUBE ] ?

thanks

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  ___
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visit www.ipexpert.com

  Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com
___
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www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com