Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
I believe the installs have to be on a NFS share for VMware. Upgrades are just sftp from the cucm side. Sent from my iPhone. > On Sep 14, 2015, at 1:37 PM, Daniel Pagan <dpa...@fidelus.com> wrote: > > I’m digging up this old thread once again. > > With PCD v11 released, it’s great to see that remote SFTP sources can now be > used, but it’s also disappointing to see it restricted to upgrades only. Does > anyone know if there are plans to support migrations using a remote SFTP > server? Is the issue of not supporting migrations that PCD can’t source an > ISO from an external source while simultaneously storing and exporting UFF > and DB data locally? > > Thanks ahead of time. > > - Dan > > From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of > Justin Steinberg > Sent: Monday, April 20, 2015 2:25 PM > To: Adam Frankel (afrankel) <afran...@cisco.com> > Cc: Cisco VoIP Group <cisco-voip@puck.nether.net> > Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 > > Hi Adam, > > Can you elaborate on this yet ? :)I never see any PCD software posted to > cisco.com, it always seems to require E-delivery download. I'm not sure > why that is, since all the other Prime Collaboration (Provisioning & > Assurance) can be downloaded from cisco.com > > Thanks, > > Justin > > On Mon, Apr 13, 2015 at 11:54 AM, Adam Frankel (afrankel) > <afran...@cisco.com> wrote: > “Maybe an ability to leverage ISOs on VMWare datastores instead of from the > PCD server. “ > > …check cisco.com later this week or early next week J > > -- > Adam > > From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of > Heim, Dennis > Sent: Monday, March 30, 2015 9:16 AM > To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick > > Cc: Cisco VoIP Group > Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 > > PCD is a great tool for single-site installs or upgrades in a lab > environment. Biggest limitation of PCD when multisites are involved, since it > pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on > VMWare datastores instead of from the PCD server. > > Dennis Heim | Emerging Technology Architect (Collaboration) > World Wide Technology, Inc. | +1 314-212-1814 > > > "Innovation happens on project squared" -- http://www.projectsquared.com > > Click here to join me in my Collaboration Meeting Room > > > > From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of > Matthew Collins > Sent: Monday, March 30, 2015 6:08 AM > To: Haas, Neal; 'Andrew Grech'; Nick > Cc: Cisco VoIP Group > Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 > > Just a note on this. > > I have just completed a direct Hardware 8.5 to VM 10.5 with network changes > using Prime collaboration deployment. No Cop files need to be installed, No > jump upgrades, No restoring from backup. Really was a simple process. > > If you haven’t used PCD I would strongly suggest taking a look next time you > upgrade or install a new build. > > Regards > > Matthew Collins > > > From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of > Haas, Neal > Sent: 27 March 2015 14:41 > To: 'Andrew Grech'; Nick > Cc: Cisco VoIP Group > Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 > > 10.5 is VM only, 8.6.1 usually was MCS hardware. > > To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, > the upgrade 9.1 to 10.5(2)SU1. > > > Neal Haas > > From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of > Andrew Grech > Sent: Friday, March 27, 2015 7:30 AM > To: Nick > Cc: Cisco VoIP Group > Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 > > Supported vs the system will upgrade are two different things. > > On 27/03/2015 1:51 AM, "Nick" <csv...@googlemail.com> wrote: > Hi All > > Just checking through documentation for CUCM 10.5 for an upgrade, the > compatibility guide states that a direct upgrade is from 8.6.1 onwards as > shown below. > > Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 > > > > > Note > > If your release is not listed in the following table, find the upgrade path > from your current release to a listed release in Cisco Unified Communications > Manager Software Compatibility Matrix for Release 9.X and Earlier at > http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. > > > Table 15 Export Restricted Suppo
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
I don’t know why this failed to connected when reading the release notes. Quite the brain fart… No OS = no SFTP = local mounting of ISO. - Dan From: NateCCIE [mailto:natec...@gmail.com] Sent: Monday, September 14, 2015 4:42 PM To: Daniel Pagan <dpa...@fidelus.com> Cc: Justin Steinberg <jsteinb...@gmail.com>; Adam Frankel (afrankel) <afran...@cisco.com>; Cisco VoIP Group <cisco-voip@puck.nether.net> Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 I believe the installs have to be on a NFS share for VMware. Upgrades are just sftp from the cucm side. Sent from my iPhone. On Sep 14, 2015, at 1:37 PM, Daniel Pagan <dpa...@fidelus.com<mailto:dpa...@fidelus.com>> wrote: I’m digging up this old thread once again. With PCD v11 released, it’s great to see that remote SFTP sources can now be used, but it’s also disappointing to see it restricted to upgrades only. Does anyone know if there are plans to support migrations using a remote SFTP server? Is the issue of not supporting migrations that PCD can’t source an ISO from an external source while simultaneously storing and exporting UFF and DB data locally? Thanks ahead of time. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Justin Steinberg Sent: Monday, April 20, 2015 2:25 PM To: Adam Frankel (afrankel) <afran...@cisco.com<mailto:afran...@cisco.com>> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Hi Adam, Can you elaborate on this yet ? :)I never see any PCD software posted to cisco.com<http://cisco.com>, it always seems to require E-delivery download. I'm not sure why that is, since all the other Prime Collaboration (Provisioning & Assurance) can be downloaded from cisco.com<http://cisco.com> Thanks, Justin On Mon, Apr 13, 2015 at 11:54 AM, Adam Frankel (afrankel) <afran...@cisco.com<mailto:afran...@cisco.com>> wrote: “Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. “ …check cisco.com<http://cisco.com> later this week or early next week ☺ -- Adam From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>] On Behalf Of Heim, Dennis Sent: Monday, March 30, 2015 9:16 AM To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814<tel:%2B1%20314-212-1814> [twitter]<https://twitter.com/CollabSensei> [Phone]<tel:+13142121814> "Innovation happens on project squared" -- http://www.projectsquared.com<http://www.projectsquared.com/> Click here to join me in my Collaboration Meeting Room<https://wwt.webex.com/meet/dennis.heim> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Collins Sent: Monday, March 30, 2015 6:08 AM To: Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: 27 March 2015 14:41 To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]<mailto:[mailto:cisco-voip-boun...@puck.nether.net]> On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, "Nick" <csv...@googlemail.com<mailto:csv...@googlemail.com>> wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
I’m digging up this old thread once again. With PCD v11 released, it’s great to see that remote SFTP sources can now be used, but it’s also disappointing to see it restricted to upgrades only. Does anyone know if there are plans to support migrations using a remote SFTP server? Is the issue of not supporting migrations that PCD can’t source an ISO from an external source while simultaneously storing and exporting UFF and DB data locally? Thanks ahead of time. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Justin Steinberg Sent: Monday, April 20, 2015 2:25 PM To: Adam Frankel (afrankel) <afran...@cisco.com> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net> Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Hi Adam, Can you elaborate on this yet ? :)I never see any PCD software posted to cisco.com<http://cisco.com>, it always seems to require E-delivery download. I'm not sure why that is, since all the other Prime Collaboration (Provisioning & Assurance) can be downloaded from cisco.com<http://cisco.com> Thanks, Justin On Mon, Apr 13, 2015 at 11:54 AM, Adam Frankel (afrankel) <afran...@cisco.com<mailto:afran...@cisco.com>> wrote: “Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. “ …check cisco.com<http://cisco.com> later this week or early next week ☺ -- Adam From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>] On Behalf Of Heim, Dennis Sent: Monday, March 30, 2015 9:16 AM To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814<tel:%2B1%20314-212-1814> [twitter]<https://twitter.com/CollabSensei> [chat][Phone]<tel:+13142121814>[video] "Innovation happens on project squared" -- http://www.projectsquared.com<http://www.projectsquared.com/> Click here to join me in my Collaboration Meeting Room<https://wwt.webex.com/meet/dennis.heim> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Collins Sent: Monday, March 30, 2015 6:08 AM To: Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: 27 March 2015 14:41 To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]<mailto:[mailto:cisco-voip-boun...@puck.nether.net]> On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, "Nick" <csv...@googlemail.com<mailto:csv...@googlemail.com>> wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf<http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf>. Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)S
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
Hi Adam, Can you elaborate on this yet ? :)I never see any PCD software posted to cisco.com, it always seems to require E-delivery download. I'm not sure why that is, since all the other Prime Collaboration (Provisioning Assurance) can be downloaded from cisco.com Thanks, Justin On Mon, Apr 13, 2015 at 11:54 AM, Adam Frankel (afrankel) afran...@cisco.com wrote: “Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. “ …check cisco.com later this week or early next week J -- Adam *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Heim, Dennis *Sent:* Monday, March 30, 2015 9:16 AM *To:* Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick *Cc:* Cisco VoIP Group *Subject:* Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. *Dennis Heim | Emerging Technology Architect (Collaboration)* World Wide Technology, Inc. | +1 314-212-1814 [image: twitter] https://twitter.com/CollabSensei [image: chat][image: Phone] +13142121814[image: video] Innovation happens on project squared -- http://www.projectsquared.com *Click here to join me in my Collaboration Meeting Room https://wwt.webex.com/meet/dennis.heim* *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net cisco-voip-boun...@puck.nether.net] *On Behalf Of *Matthew Collins *Sent:* Monday, March 30, 2015 6:08 AM *To:* Haas, Neal; 'Andrew Grech'; Nick *Cc:* Cisco VoIP Group *Subject:* Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net cisco-voip-boun...@puck.nether.net] *On Behalf Of *Haas, Neal *Sent:* 27 March 2015 14:41 *To:* 'Andrew Grech'; Nick *Cc:* Cisco VoIP Group *Subject:* Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Andrew Grech *Sent:* Friday, March 27, 2015 7:30 AM *To:* Nick *Cc:* Cisco VoIP Group *Subject:* Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 *Note* -- If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. -- Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 *10.5(2)SU1 * 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) However in the Read Me notes for 10.5.2 Su1 it states the following *Version and Description* This SU
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
“Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. “ …check cisco.com later this week or early next week ☺ -- Adam From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Monday, March 30, 2015 9:16 AM To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Collins Sent: Monday, March 30, 2015 6:08 AM To: Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: 27 March 2015 14:41 To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]mailto:[mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) However in the Read Me notes for 10.5.2 Su1 it states the following Version and Description This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU. Note You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
I’m digging up an old thread here (perhaps because of tender pain points) but the point you made about multi-site is spot on, Dennis… especially if the remote location’s connectivity to the PCD’s site is less than ideal. In this type of scenario, one can encounter issues with PCD where a migration task incorrectly reports failure on the installation step for a migration due to delays in the CUCM installation and PCDs built-in timers (e.g. a 60m wait time before determining a migrated host is unreachable). When granular control is needed in a large cluster spanning multiple locations, PCD starts to show its limitations but I’m hoping additional features are added that focus on how PCD recovers from certain failures when multiple nodes are grouped within individual install/migrate steps. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Monday, March 30, 2015 9:16 AM To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Collins Sent: Monday, March 30, 2015 6:08 AM To: Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: 27 March 2015 14:41 To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]mailto:[mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
I just want to see what is going on. I like having a window knowing exactly what it’s doing under the covers. Sort of like Java. In Java you can pull up the console if you really want to know. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Saturday, April 11, 2015 11:44 AM To: Heim, Dennis; Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 I’m digging up an old thread here (perhaps because of tender pain points) but the point you made about multi-site is spot on, Dennis… especially if the remote location’s connectivity to the PCD’s site is less than ideal. In this type of scenario, one can encounter issues with PCD where a migration task incorrectly reports failure on the installation step for a migration due to delays in the CUCM installation and PCDs built-in timers (e.g. a 60m wait time before determining a migrated host is unreachable). When granular control is needed in a large cluster spanning multiple locations, PCD starts to show its limitations but I’m hoping additional features are added that focus on how PCD recovers from certain failures when multiple nodes are grouped within individual install/migrate steps. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Monday, March 30, 2015 9:16 AM To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Collins Sent: Monday, March 30, 2015 6:08 AM To: Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: 27 March 2015 14:41 To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]mailto:[mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
Same. Check out the UCMap logs – lots of useful information on what PCD is doing behind the scenes in these logs. You’ll find them stored under the /tomcat/logs/ucmap/ directory via CLI. I’ve been able to gather lots of detailed info on the steps being taken for migration tasks. Combine that with a WinSCP session into PCD (browse through /export sub directories…) and a person can really get more detailed information than what’s offered in documentation. - Dan From: Jason Aarons (AM) [mailto:jason.aar...@dimensiondata.com] Sent: Saturday, April 11, 2015 11:49 AM To: Daniel Pagan; Heim, Dennis; Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: RE: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 I just want to see what is going on. I like having a window knowing exactly what it’s doing under the covers. Sort of like Java. In Java you can pull up the console if you really want to know. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Saturday, April 11, 2015 11:44 AM To: Heim, Dennis; Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 I’m digging up an old thread here (perhaps because of tender pain points) but the point you made about multi-site is spot on, Dennis… especially if the remote location’s connectivity to the PCD’s site is less than ideal. In this type of scenario, one can encounter issues with PCD where a migration task incorrectly reports failure on the installation step for a migration due to delays in the CUCM installation and PCDs built-in timers (e.g. a 60m wait time before determining a migrated host is unreachable). When granular control is needed in a large cluster spanning multiple locations, PCD starts to show its limitations but I’m hoping additional features are added that focus on how PCD recovers from certain failures when multiple nodes are grouped within individual install/migrate steps. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Monday, March 30, 2015 9:16 AM To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Collins Sent: Monday, March 30, 2015 6:08 AM To: Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: 27 March 2015 14:41 To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]mailto:[mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
Hi All Thanks for your responses, I should have been more clear, I was referring to a virtualised install on UCS servers already. I have always followed the compatibility matrix and recently upgraded a 8.5.1 on UCS to 10.5 using an interim step of 9.1.2, however my colleague then claimed he had tested in a lab upgrade direct from 8.5 to 10.5.2 SU1 and pointed me to the second section in my original email Version and Description which is taken from the 10.5.2 SU1 release notes. Now looking at the PCD notes that Dan has put in the link, I can see it states the following Upgrading from Releases 6.1(5), 7.1(3), 7.1(5), 8.0(1-3), 8.5(1), 8.6(1-2), 9.0(1), 9.1(1-2) 1. If you currently have Releases 6.1(5), 7.1(3), 7.1(5), 8.0(1–3), 8.5(1), 8.6(1–2), 9.0(1), 9.1(1–2) installed, you do not need to upgrade to an intermediate release. Complete the migration in the following stages: So I guess the question is this also supported on a traditional style upgrade already on UCS or just when using PCD? Obviously with changing OVA specs etc, prior to upgrade. On 27 March 2015 at 15:39, Daniel Pagan dpa...@fidelus.com wrote: Adding to Neal’s comments, you might find the following documentation helpful: *Cisco Live: Best Practices for Migrating to CUCM 10.5* https://clnv.s3.amazonaws.com/2014%2Fusa%2Fpdf%2FBRKUCC-2011.pdf?Expires=1427481707AWSAccessKeyId=AKIAJO3XQSJMRXKWDHZQSignature=ZqJonKRBn4Tlw9mXHoxg7d9RUUY%3D *The first few sections in this doc might be helpful as well.* http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/ucmapMigrate/10_5_1/CUCM_BK_M24251C0_00_migrate-procedure-for-cucm_1051/CUCM_BK_M24251C0_00_migrate-procedure-for-cucm_1051_chapter_01.html As Neal mentioned, you have to keep in mind that 10.5 is VM only and, while a direct RU upgrade from 8.5 to 10.5 is possible, you also need to consider the hardware requirements of 10.5 as well. Check out the 10.5 OVA specifications here: http://www.cisco.com/web/software/283088407/112975/cucm.ova.README.txt *But to the steps mentioned below, this description sounds more like a Jump Upgrade procedure, which I understand is only required when upgrading from CUCM 6.x/7.1(5), not CUCM 8.5.* So for the 8.5 to 10.5 upgrade – It seems the most straight forward method, assuming you’re on an MCS server, would be to 1) DRS restore your 8.5 cluster to a virtualized environment built out on a v8.5 OVA template. ++ I’ve read that 8.5 won’t install on a v10 OVA template. Have I tried this myself? No. Should easy enough to test though. If it doesn’t, I’d imagine it’s due to disk sizing requirements for the user node specs. 2) Use LCU to gather your license information pre-upgrade 3) Refresh Upgrade from virtual 8.5 on UCS directly to 10.5 manually without PCD – requires the keys.cop and refresh_upgrade files. Last I checked you cannot upgrade from 8.5 to 10.5 via PCD. ++ I’d suggest reviewing the v10 OVA readme file and make sure you’re virtual machine specs and reservations are sufficient for the upgrade. Update if necessary – careful with disk resizing – there’s a recent thread on this topic alone. 4) Submit a license request gathered from PLM – you’ll have a 60 day grace period. ++ At this point you should be on 10.5 with proper CPU and memory specifications and reservations, but your virtual disks will still be the 8.5 provisioned specs. Having 2x80GB drives on CUCM 10.5 is supported and it runs just fine. My suggestion would be to review all the migration and upgrade documentation you can find and review it. This might also help: *MCS to UCS – Slides 70 and higher might be most helpful:* http://stor.balios.net/Live2012/BRKUCC-2011.pdf Also keep in mind that live MOH audio sources via USB are not supported in 10.5 – you’ll need an alternate, IOS based solution for this. Another caveat to keep in mind is Unity Connection and AXL synchronization – this will break unless you’re on Unity Connection 8.6 SU5 or a higher ES. If you patch to 8.6SU5 then be aware of CSCuq63776 – it’s pretty critical and you’re pretty much guaranteed to hit this after a SU5 patch. The latest CUC ES is 163 and includes a fix for this defect in addition to the BASH vulnerability patch and the fix for AXL. I hope someone corrects any mistakes I made above and hope this helps. - Dan *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Haas, Neal *Sent:* Friday, March 27, 2015 10:41 AM *To:* 'Andrew Grech'; Nick *Cc:* Cisco VoIP Group *Subject:* Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net cisco-voip-boun...@puck.nether.net] *On Behalf Of *Andrew Grech *Sent:* Friday, March 27
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: 27 March 2015 14:41 To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]mailto:[mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) However in the Read Me notes for 10.5.2 Su1 it states the following Version and Description This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU. Note You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x need to be requested via PUT (www.cisco.com/upgradehttp://www.cisco.com/upgrade) to obtain the necessary license. This SU should not be installed on a Business Edition 3000 server. I would normally always go with what is says in the compatibility matrix, however my colleague has just done an upgrade albeit in a lab from 8.5.1 direct to 10.5.2 SU1. Anyone know if he just got lucky or if that is now supported? Regards Nick ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Collins Sent: Monday, March 30, 2015 6:08 AM To: Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: 27 March 2015 14:41 To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]mailto:[mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) However in the Read Me notes for 10.5.2 Su1 it states the following Version and Description This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU. Note You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x need to be requested via PUT (www.cisco.com/upgradehttp://www.cisco.com/upgrade) to obtain the necessary license. This SU should not be installed on a Business Edition 3000 server. I would normally always go with what is says in the compatibility matrix, however my colleague has just done an upgrade albeit in a lab from 8.5.1 direct to 10.5.2 SU1. Anyone know if he just got lucky or if that is now
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 *Note* -- If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. -- Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) However in the Read Me notes for 10.5.2 Su1 it states the following *Version and Description* This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU. *Note* You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x need to be requested via PUT (www.cisco.com/upgrade) to obtain the necessary license. This SU should not be installed on a Business Edition 3000 server. I would normally always go with what is says in the compatibility matrix, however my colleague has just done an upgrade albeit in a lab from 8.5.1 direct to 10.5.2 SU1. Anyone know if he just got lucky or if that is now supported? Regards Nick ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) However in the Read Me notes for 10.5.2 Su1 it states the following Version and Description This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU. Note You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x need to be requested via PUT (www.cisco.com/upgradehttp://www.cisco.com/upgrade) to obtain the necessary license. This SU should not be installed on a Business Edition 3000 server. I would normally always go with what is says in the compatibility matrix, however my colleague has just done an upgrade albeit in a lab from 8.5.1 direct to 10.5.2 SU1. Anyone know if he just got lucky or if that is now supported? Regards Nick ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
Adding to Neal’s comments, you might find the following documentation helpful: Cisco Live: Best Practices for Migrating to CUCM 10.5 https://clnv.s3.amazonaws.com/2014%2Fusa%2Fpdf%2FBRKUCC-2011.pdf?Expires=1427481707AWSAccessKeyId=AKIAJO3XQSJMRXKWDHZQSignature=ZqJonKRBn4Tlw9mXHoxg7d9RUUY%3D The first few sections in this doc might be helpful as well. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/ucmapMigrate/10_5_1/CUCM_BK_M24251C0_00_migrate-procedure-for-cucm_1051/CUCM_BK_M24251C0_00_migrate-procedure-for-cucm_1051_chapter_01.html As Neal mentioned, you have to keep in mind that 10.5 is VM only and, while a direct RU upgrade from 8.5 to 10.5 is possible, you also need to consider the hardware requirements of 10.5 as well. Check out the 10.5 OVA specifications here: http://www.cisco.com/web/software/283088407/112975/cucm.ova.README.txt But to the steps mentioned below, this description sounds more like a Jump Upgrade procedure, which I understand is only required when upgrading from CUCM 6.x/7.1(5), not CUCM 8.5. So for the 8.5 to 10.5 upgrade – It seems the most straight forward method, assuming you’re on an MCS server, would be to 1) DRS restore your 8.5 cluster to a virtualized environment built out on a v8.5 OVA template. ++ I’ve read that 8.5 won’t install on a v10 OVA template. Have I tried this myself? No. Should easy enough to test though. If it doesn’t, I’d imagine it’s due to disk sizing requirements for the user node specs. 2) Use LCU to gather your license information pre-upgrade 3) Refresh Upgrade from virtual 8.5 on UCS directly to 10.5 manually without PCD – requires the keys.cop and refresh_upgrade files. Last I checked you cannot upgrade from 8.5 to 10.5 via PCD. ++ I’d suggest reviewing the v10 OVA readme file and make sure you’re virtual machine specs and reservations are sufficient for the upgrade. Update if necessary – careful with disk resizing – there’s a recent thread on this topic alone. 4) Submit a license request gathered from PLM – you’ll have a 60 day grace period. ++ At this point you should be on 10.5 with proper CPU and memory specifications and reservations, but your virtual disks will still be the 8.5 provisioned specs. Having 2x80GB drives on CUCM 10.5 is supported and it runs just fine. My suggestion would be to review all the migration and upgrade documentation you can find and review it. This might also help: MCS to UCS – Slides 70 and higher might be most helpful: http://stor.balios.net/Live2012/BRKUCC-2011.pdf Also keep in mind that live MOH audio sources via USB are not supported in 10.5 – you’ll need an alternate, IOS based solution for this. Another caveat to keep in mind is Unity Connection and AXL synchronization – this will break unless you’re on Unity Connection 8.6 SU5 or a higher ES. If you patch to 8.6SU5 then be aware of CSCuq63776 – it’s pretty critical and you’re pretty much guaranteed to hit this after a SU5 patch. The latest CUC ES is 163 and includes a fix for this defect in addition to the BASH vulnerability patch and the fix for AXL. I hope someone corrects any mistakes I made above and hope this helps. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: Friday, March 27, 2015 10:41 AM To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
It's so obvious now that you put it like that. You could only direct upgrade to 10+ if your source is already virtualized. Duh! Thanks for the reminder. On Fri, Mar 27, 2015 at 9:41 AM Haas, Neal nh...@co.fresno.ca.us wrote: 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Andrew Grech *Sent:* Friday, March 27, 2015 7:30 AM *To:* Nick *Cc:* Cisco VoIP Group *Subject:* Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 *Note* -- If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. -- Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 *10.5(2)SU1 * 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) However in the Read Me notes for 10.5.2 Su1 it states the following *Version and Description* This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU. *Note* You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x need to be requested via PUT (www.cisco.com/upgrade) to obtain the necessary license. This SU should not be installed on a Business Edition 3000 server. I would normally always go with what is says in the compatibility matrix, however my colleague has just done an upgrade albeit in a lab from 8.5.1 direct to 10.5.2 SU1. Anyone know if he just got lucky or if that is now supported? Regards Nick ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
I don't understand your question/concern. Both documents are saying the same thing: you can direct upgrade from 8.6(1). On Thu, Mar 26, 2015 at 10:51 AM Nick csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 *Note* -- If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. -- Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) However in the Read Me notes for 10.5.2 Su1 it states the following *Version and Description* This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU. *Note* You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x need to be requested via PUT (www.cisco.com/upgrade) to obtain the necessary license. This SU should not be installed on a Business Edition 3000 server. I would normally always go with what is says in the compatibility matrix, however my colleague has just done an upgrade albeit in a lab from 8.5.1 direct to 10.5.2 SU1. Anyone know if he just got lucky or if that is now supported? Regards Nick ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
Hmmm… Subject line says “from 8.5” but message body says “from 8.6”. Perhaps he’s referring to 8.5? If you are then keep in mind the upgrade will require not only the version3-keys.cop file, but you’ll need to install the refresh_upgrade file as well. See the ReadMe: http://www.cisco.com/web/software/282204704/18582/ciscocm.refresh_upgrade_v1.5.pdf From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Anthony Holloway Sent: Thursday, March 26, 2015 12:45 PM To: Nick; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 I don't understand your question/concern. Both documents are saying the same thing: you can direct upgrade from 8.6(1). On Thu, Mar 26, 2015 at 10:51 AM Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) However in the Read Me notes for 10.5.2 Su1 it states the following Version and Description This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU. Note You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x need to be requested via PUT (www.cisco.com/upgradehttp://www.cisco.com/upgrade) to obtain the necessary license. This SU should not be installed on a Business Edition 3000 server. I would normally always go with what is says in the compatibility matrix, however my colleague has just done an upgrade albeit in a lab from 8.5.1 direct to 10.5.2 SU1. Anyone know if he just got lucky or if that is now supported? Regards Nick ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
Ah ha! The subject line reveals the truth. Thank you. I typically restate my subject in the first sentence of my emails, and so I applied my behavior to his email. Silly me. Yes, there is a discrepency there, one says 8.6(1) is the lowest for direct and then other says 6.1(4) is the lowest. However, the Supported section of the upper screenshot does list 6.1(4) as the lowest version number, and so I'd have to deduce that 6.1(4) is agreeable between documents, despite not having the full document for context. I'm not even sure which document he has on top, as the latest Upgrade guide is for CUCM 10.0(1) here: http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-guides-list.html On Thu, Mar 26, 2015 at 2:26 PM Daniel Pagan dpa...@fidelus.com wrote: Hmmm… Subject line says “from 8.5” but message body says “from 8.6”. Perhaps he’s referring to 8.5? If you are then keep in mind the upgrade will require not only the version3-keys.cop file, but you’ll need to install the refresh_upgrade file as well. See the ReadMe: http://www.cisco.com/web/software/282204704/18582/ciscocm.refresh_upgrade_v1.5.pdf *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Anthony Holloway *Sent:* Thursday, March 26, 2015 12:45 PM *To:* Nick; cisco-voip@puck.nether.net *Subject:* Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 I don't understand your question/concern. Both documents are saying the same thing: you can direct upgrade from 8.6(1). On Thu, Mar 26, 2015 at 10:51 AM Nick csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 *Note* -- If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. -- Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 *10.5(2)SU1 * 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) However in the Read Me notes for 10.5.2 Su1 it states the following *Version and Description* This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU. *Note* You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x need to be requested via PUT (www.cisco.com/upgrade) to obtain the necessary license. This SU should not be installed on a Business Edition 3000 server. I would normally always go with what is says in the compatibility matrix, however my colleague has just done an upgrade albeit in a lab from 8.5.1 direct to 10.5.2 SU1. Anyone know if he just got lucky or if that is now supported? Regards Nick ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Upgrading CUCM from 8.5 to 10.5
Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 *Note* -- If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. -- Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) However in the Read Me notes for 10.5.2 Su1 it states the following *Version and Description* This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU. *Note* You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x need to be requested via PUT (www.cisco.com/upgrade) to obtain the necessary license. This SU should not be installed on a Business Edition 3000 server. I would normally always go with what is says in the compatibility matrix, however my colleague has just done an upgrade albeit in a lab from 8.5.1 direct to 10.5.2 SU1. Anyone know if he just got lucky or if that is now supported? Regards Nick ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
