RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
>I don't use my own blacklists, I use the ORDB, spamcop etc. FWIW, I and others have downgraded the weight of SpamCop do to their method of listing an IP address which is catching a significant number of legit e-mails. John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
Thanks Todd, I understand your point. I don't use my own blacklists, I use the ORDB, spamcop etc. I don't use the filters, just the organizations that actually investigate the mailers by running diagnostics for open relays, etc.,. You have to really screw up to not get mail through to us. I appreciate your opinion. Regards, Phillip B. Holmes Media Resolutions Inc. Macromedia Alliance Partner http://www.mediares.com [EMAIL PROTECTED] 1-888-395-4678 ext. 101 972-889-0201 ext. 101 /* Please send support requests to [EMAIL PROTECTED] */ Failure is not falling down but refusing to get up.--- Chinese Proverb -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Todd Ryan Sent: Saturday, November 30, 2002 7:48 AM To: [EMAIL PROTECTED] Subject: Re: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? Phillip, I see one flaw in this logic. It seems that you are assuming that all mail admins are "good mail admins" as you say in the last paragraph. In my experience, not very many of them are. And probably all the good ones are on this list! ;-) The typical scenerio I've seen is that for one reason or another, an ISP will get blacklisted. Sometimes because they host multiple smaller companies and one did something stupid and got blacklisted. Sometimes because they don't know what they're doing and screw up their config in one way or another and don't realize it (schools, government, etc). Either way, if one of their servers has reached our "bounce" threshhold, I bounce a message back to the user INVITING them to forward it to my postmaster@ account so we can review it. postmaster@ and abuse@ have gotten no more than 5 spam messages in 2 years (and I'm not sure why) so I gladly whitelist them. Letting the occasional end user respond to abuse@ or postmaster@ inquiring into why their mail was blocked is not a burden on resources. OK...here's my philosophy which is quite different than yours: I am offering a service to people. Not ISPs and mail admins. If someone gets one of my bounce messages due to the filters I've built, I feel that it is my job to let them know it was not delivered and to give them a way to have it investigated. This works very well. On the rare occasion that I bounced a message from a real person, I was able to either alert the "good" mail admin and they resolved the problem or in the case where of a "bad" mail admin that had no abuse@ or postmaster@, I whitelisted that particular sender address so they could get their mail through. And in one or two cases, it made me aware of flaws in my filters. We can argue all day long about how things "should" be...how all mail administrators "should" monitor their logs, "should" check their configurations, "should" be aware of any blacklists they're on,etc. But we all know that most (and mostly bigger) ISPs don't do this or can't do this. And since we get paid by the users of our services, it only takes a few AOL users to call users on our system and say "Hey...all the mail I'm sending you bounces...you should change ISPs" to give your business a bad name. It's all about keeping the users happy. I know we look at our businesses from different points of view so I won't discuss it further. Just thought this might help you understand why a lot of people on this list disagree with your approach. Thanks for listening. --Todd. - Original Message ----- From: "Phillip B. Holmes" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, November 28, 2002 2:17 PM Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? > John, > > Why don't you keep this on a professional level and keep your snide > little comments to yourself? > > I manage 4 ISP's John with revenues over 5 million a year. Declude is a > godsend to us as some over our clients have been receiving over 200 spam > emails a day to a single POP account. If you are blacklisted, you are > there for a reason. Either your server allows relay or you are not RFC > compliant. Either way, in 99% of the cases, the mail server > implementation is broken and should not be running in production. Trust > me when I say that they find out VERY quickly that they can't send mail > to half the world when they are violating spam AUPs. It is not my > responsibility to baby sit those people or tell them how to run their > mail servers. They will have to learn the hard way that spam is > unacceptable and won't be tolerated on most networks. > > Spam is a huge issue that costs ISPs millions in man-hours and > bandwidth. We do not tolerate blacklisted SMTP servers, period. And > yes... I would love to have the revenues of AOL, RoadRunner, SBC o
Re: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
Phillip, I see one flaw in this logic. It seems that you are assuming that all mail admins are "good mail admins" as you say in the last paragraph. In my experience, not very many of them are. And probably all the good ones are on this list! ;-) The typical scenerio I've seen is that for one reason or another, an ISP will get blacklisted. Sometimes because they host multiple smaller companies and one did something stupid and got blacklisted. Sometimes because they don't know what they're doing and screw up their config in one way or another and don't realize it (schools, government, etc). Either way, if one of their servers has reached our "bounce" threshhold, I bounce a message back to the user INVITING them to forward it to my postmaster@ account so we can review it. postmaster@ and abuse@ have gotten no more than 5 spam messages in 2 years (and I'm not sure why) so I gladly whitelist them. Letting the occasional end user respond to abuse@ or postmaster@ inquiring into why their mail was blocked is not a burden on resources. OK...here's my philosophy which is quite different than yours: I am offering a service to people. Not ISPs and mail admins. If someone gets one of my bounce messages due to the filters I've built, I feel that it is my job to let them know it was not delivered and to give them a way to have it investigated. This works very well. On the rare occasion that I bounced a message from a real person, I was able to either alert the "good" mail admin and they resolved the problem or in the case where of a "bad" mail admin that had no abuse@ or postmaster@, I whitelisted that particular sender address so they could get their mail through. And in one or two cases, it made me aware of flaws in my filters. We can argue all day long about how things "should" be...how all mail administrators "should" monitor their logs, "should" check their configurations, "should" be aware of any blacklists they're on,etc. But we all know that most (and mostly bigger) ISPs don't do this or can't do this. And since we get paid by the users of our services, it only takes a few AOL users to call users on our system and say "Hey...all the mail I'm sending you bounces...you should change ISPs" to give your business a bad name. It's all about keeping the users happy. I know we look at our businesses from different points of view so I won't discuss it further. Just thought this might help you understand why a lot of people on this list disagree with your approach. Thanks for listening. --Todd. - Original Message ----- From: "Phillip B. Holmes" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, November 28, 2002 2:17 PM Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? > John, > > Why don't you keep this on a professional level and keep your snide > little comments to yourself? > > I manage 4 ISP's John with revenues over 5 million a year. Declude is a > godsend to us as some over our clients have been receiving over 200 spam > emails a day to a single POP account. If you are blacklisted, you are > there for a reason. Either your server allows relay or you are not RFC > compliant. Either way, in 99% of the cases, the mail server > implementation is broken and should not be running in production. Trust > me when I say that they find out VERY quickly that they can't send mail > to half the world when they are violating spam AUPs. It is not my > responsibility to baby sit those people or tell them how to run their > mail servers. They will have to learn the hard way that spam is > unacceptable and won't be tolerated on most networks. > > Spam is a huge issue that costs ISPs millions in man-hours and > bandwidth. We do not tolerate blacklisted SMTP servers, period. > And yes... I would love to have the revenues of AOL, RoadRunner, SBC or > PacBell. They all delete blacklisted mail and report the issue back to > the sending ISPs via logging (which is totally acceptable). A good email > admin would simply need to investigate his logs to find out why their > mail is rejected around half the planet. If more ISPs took a hard line > on spam, there would not be the huge problem that it is today. > > Regards, > > Phillip B. Holmes > Media Resolutions Inc. > Macromedia Alliance Partner > <http://www.mediares.com> http://www.mediares.com > [EMAIL PROTECTED] > 1-888-395-4678 ext. 101 > 972-889-0201 ext. 101 > > /* Please send support requests to > [EMAIL PROTECTED] */ > > Failure is not falling down but refusing to get up.--- Chinese Proverb > > > > > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTEC
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
> ORDB is not going to put a server on the blacklist unless they have > tested successfully for an open relay. BTW: I was only making a comment about the abuse account and just stating that it could benefit some poor soul that was hacked or had an open relay without knowing it. But, this is entirely up to the SysOp. In any-case depending on what service you use it is possible they may add some one to their blacklist without investigating it and without allowing the offender to respond. What it comes down to is we should consider the fact that no one is perfect and we should not react on a message that one of these companies decided to claim it as spam. I have seem allot of legitimate mailings listed with some of these companies and because of this I can not trust them. However, because of Declude I can take advantage of different tests to validate their findings. I have created my own blacklist as some of you might already know, but not every one agrees with my list, though it has been very similar to Spamcop's findings. Because of this I strongly suggest using weight values to declare spam or junk mail. My post is not meant to be an argument and/or agreement, just another opinion for those reading it to consider. PS: Happy Thanks Giving! Best Regards, Tom Image`fx --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
Title: Message I would argue that we're not being professional if we respond hastily to another, regardless of what our perceptions of another's comments are. Professionalism is not just the avoidance of insults, slights, slander, etc., but the decision to not react to another's perceived insults, slights, slander, etc. in a way that could be perceived as argumentative, insulting, etc. Not to say that I haven't done it myself, but this has been a very clean, well-meaning, generally humble, and helpful group and I would hate to see us get too sidetracked by emotions. Enough on that...Happy Thanksgiving all!!! To comment on the issue at hand, I have to say that regardless of the status of a particular network's listing on blacklists, it is our PRIMARY responsibility as mail system administrators or IT infrastructure management to ensure that ALL legitimate email makes it to it's intended destination. Businesses rely on our keeping them connected in a faster and faster moving economy. Timely and accurate delivery of their correspondence is a MUST. SECONDARILY to that, though still mightily important, we should filter out objectionable and/or wasteful UCE/UBE. I think most of us agree that Declude is a wonderful product with the weighting system to help us achieve that goal. From what I heard over the few months I've been on the list, Declude coupled with Message Sniffer do an amazing job of identifying UBE/UCE without interfering with non-UBE/UCE mail. I look forward to implementing Message Sniffer on our systems after the first of the year. For what it's worth, we've decided to never delete or hold emails for our customers, and instead prepend the message subject with a [SPAM] token for our users to use as they see fit. Most of our users add a simple rule to their email client to route these messages into a separate folder. That way they have the messages in case a critical communication they needed was identified as spam, but don't have to deal with a glut of probable spam in their inboxes. Until we have a new mail protocol that enforces validation rules which make UBE/UCE impractical or impossible, I think that's the best we will be able to do. Identifying spam is good, but stopping it altogether at the protocol level should be the ultimate goal. Any other response has little chance of success at dealing with the impact on both individuals AND networks. There will always be individuals or organizations that will take advantage of any loophole they can find to send out their cheap and flagrant marketing materials. Just my four cents...two cents for each issue... Darin. - Original Message - From: Phillip B. Holmes To: [EMAIL PROTECTED] Sent: Thursday, November 28, 2002 2:17 PM Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? John,Why don't you keep this on a professional level and keep your snide little comments to yourself?I manage 4 ISP's John with revenues over 5 million a year. Declude is a godsend to us as some over our clients have been receiving over 200 spam emails a day to a single POP account. If you are blacklisted, you are there for a reason. Either your server allows relay or you are not RFC compliant. Either way, in 99% of the cases, the mail server implementation is broken and should not be running in production. Trust me when I say that they find out VERY quickly that they can't send mail to half the world when they are violating spam AUPs. It is not my responsibility to baby sit those people or tell them how to run their mail servers. They will have to learn the hard way that spam is unacceptable and won't be tolerated on most networks.Spam is a huge issue that costs ISPs millions in man-hours and bandwidth. We do not tolerate blacklisted SMTP servers, period.And yes... I would love to have the revenues of AOL, RoadRunner, SBC or PacBell. They all delete blacklisted mail and report the issue back to the sending ISPs via logging (which is totally acceptable). A good email admin would simply need to investigate his logs to find out why their mail is rejected around half the planet. If more ISPs took a hard line on spam, there would not be the huge problem that it is today.Regards,Phillip B. HolmesMedia Resolutions Inc.Macromedia Alliance Partnerhttp://www.mediares.com[EMAIL PROTECTED]1-888-395-4678 ext. 101972-889-0201 ext. 101/* Please send support requests to[EMAIL PROTECTED] */Failure is not falling down but refusing to get up.--- Chinese Proverb-Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of John TolmachoffSent: Thursday, November 28, 2002 12:43 PMTo: [EMAIL PROTECTED]Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?>
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
Tom, ORDB is not going to put a server on the blacklist unless they have tested successfully for an open relay. Phil -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Thomas Juliano Sent: Thursday, November 28, 2002 3:45 PM To: [EMAIL PROTECTED] Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? >If you are blacklisted, you are there for a reason. >Either your server allows relay or you are not RFC >compliant. Either way, in 99% of the cases, the mail >server implementation is broken and should not be >running in production. While that may be true, you must be aware that headers are forged and with that in mind you have to be careful when you blacklist someone. I would suggest you leave abuse open and allow then to reply to that account. However, it is up to you. Some times others deserve a second chance as much as I hate spam, I have to be somewhat considerate. Regards, Tom Image`fx --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
>If you are blacklisted, you are there for a reason. >Either your server allows relay or you are not RFC >compliant. Either way, in 99% of the cases, the mail >server implementation is broken and should not be >running in production. While that may be true, you must be aware that headers are forged and with that in mind you have to be careful when you blacklist someone. I would suggest you leave abuse open and allow then to reply to that account. However, it is up to you. Some times others deserve a second chance as much as I hate spam, I have to be somewhat considerate. Regards, Tom Image`fx --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
Title: Message John,Why don't you keep this on a professional level and keep your snide little comments to yourself?I manage 4 ISP's John with revenues over 5 million a year. Declude is a godsend to us as some over our clients have been receiving over 200 spam emails a day to a single POP account. If you are blacklisted, you are there for a reason. Either your server allows relay or you are not RFC compliant. Either way, in 99% of the cases, the mail server implementation is broken and should not be running in production. Trust me when I say that they find out VERY quickly that they can't send mail to half the world when they are violating spam AUPs. It is not my responsibility to baby sit those people or tell them how to run their mail servers. They will have to learn the hard way that spam is unacceptable and won't be tolerated on most networks.Spam is a huge issue that costs ISPs millions in man-hours and bandwidth. We do not tolerate blacklisted SMTP servers, period.And yes... I would love to have the revenues of AOL, RoadRunner, SBC or PacBell. They all delete blacklisted mail and report the issue back to the sending ISPs via logging (which is totally acceptable). A good email admin would simply need to investigate his logs to find out why their mail is rejected around half the planet. If more ISPs took a hard line on spam, there would not be the huge problem that it is today.Regards,Phillip B. HolmesMedia Resolutions Inc.Macromedia Alliance Partnerhttp://www.mediares.com[EMAIL PROTECTED]1-888-395-4678 ext. 101972-889-0201 ext. 101/* Please send support requests to[EMAIL PROTECTED] */Failure is not falling down but refusing to get up.--- Chinese Proverb-Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of John TolmachoffSent: Thursday, November 28, 2002 12:43 PMTo: [EMAIL PROTECTED]Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?>If you have earned a place on the blacklists, you wont be sending mailto my networks.Oh wait, I get it, he wants to be AOL.John Tolmachoff MCSE, CSSAIT Manager, Network EngineerRelianceSoft, Inc.Fullerton, CA 92835www.reliancesoft.com---[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]---This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
>If you have earned a place on the blacklists, you wont be sending mail to my networks. Oh wait, I get it, he wants to be AOL. John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
John.. I commented on blacklists only.. i.e. spamcop, open relay db, etc... NOT badheaders, revdns etc. I do not kill email based on REVDNS or badheaders.. I hold mail based on weight 20 (based on those criteria). Bottom line: If you have earned a place on the blacklists, you wont be sending mail to my networks. Regards, Phillip B. Holmes Media Resolutions Inc. Macromedia Alliance Partner http://www.mediares.com [EMAIL PROTECTED] 1-888-395-4678 ext. 101 972-889-0201 ext. 101 /* Please send support requests to [EMAIL PROTECTED] */ Failure is not falling down but refusing to get up.--- Chinese Proverb -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of John Tolmachoff Sent: Thursday, November 28, 2002 11:44 AM To: [EMAIL PROTECTED] Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? >Ah. Well, there it is. >My opinion still stands. If clients are on the blacklists, there is no >point in receiving mail from them AT ALL. Screw em till they remove >themselves... Just my opinion. I am sorry you feel that way. What about the new mail admin at a company taking over a g*d awfull mess left by the last one and is trying to contact of mail admins to help clear things up? Or what about the mail admin that has to change to a new IP and finds that IP address listed on many spam databases until he can work through them and get it cleaned up? What about the company that sets up a new web server, but the programmer has an error in the code that ends up allowing some one to relay, or creates messages in a way that they fail SPAMHEADERS, BADHEADERS, BASE64, REVDNS and such? What about the mail admin that made a mistake and set the relay settings wrong allowing a spammer in? Or what about the user with a password so simple whereby a spammer finds it and starts sending out large amounts of spam via that user, causing the server to be blacklisted? I was face with the first scenario about 15 months ago. Fortunately, I was able to contact a "postmaster" at AOL who was very helpful and helped to clean up the mess rather quickly. If he had your opinion, how much longer would it have taken for me to figure out what was wrong and how to fix it? We are talking about allowing mail to two accounts as required by RFC, postmaster and abuse. That way, no matter what happens, at least there will be a way to communicate. You are taking an awfull hard stance on an issue that does not really need it. Reminds me of a infamaus quote, "Is this the hill you want to die on?" John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
John - Great quote! John has provided great examples why we give these two items super low weight values. Michael Jaworski Puget Sound Network, Inc. Seattle, WA http://www.psni.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff Sent: Thursday, November 28, 2002 9:44 AM To: [EMAIL PROTECTED] Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? >Ah. Well, there it is. >My opinion still stands. If clients are on the blacklists, there is no >point in receiving mail from them AT ALL. >Screw em till they remove themselves... Just my opinion. I am sorry you feel that way. What about the new mail admin at a company taking over a g*d awfull mess left by the last one and is trying to contact of mail admins to help clear things up? Or what about the mail admin that has to change to a new IP and finds that IP address listed on many spam databases until he can work through them and get it cleaned up? What about the company that sets up a new web server, but the programmer has an error in the code that ends up allowing some one to relay, or creates messages in a way that they fail SPAMHEADERS, BADHEADERS, BASE64, REVDNS and such? What about the mail admin that made a mistake and set the relay settings wrong allowing a spammer in? Or what about the user with a password so simple whereby a spammer finds it and starts sending out large amounts of spam via that user, causing the server to be blacklisted? I was face with the first scenario about 15 months ago. Fortunately, I was able to contact a "postmaster" at AOL who was very helpful and helped to clean up the mess rather quickly. If he had your opinion, how much longer would it have taken for me to figure out what was wrong and how to fix it? We are talking about allowing mail to two accounts as required by RFC, postmaster and abuse. That way, no matter what happens, at least there will be a way to communicate. You are taking an awfull hard stance on an issue that does not really need it. Reminds me of a infamaus quote, "Is this the hill you want to die on?" John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
>Ah. Well, there it is. >My opinion still stands. If clients are on the blacklists, there is no >point in receiving mail from them AT ALL. >Screw em till they remove themselves... Just my opinion. I am sorry you feel that way. What about the new mail admin at a company taking over a g*d awfull mess left by the last one and is trying to contact of mail admins to help clear things up? Or what about the mail admin that has to change to a new IP and finds that IP address listed on many spam databases until he can work through them and get it cleaned up? What about the company that sets up a new web server, but the programmer has an error in the code that ends up allowing some one to relay, or creates messages in a way that they fail SPAMHEADERS, BADHEADERS, BASE64, REVDNS and such? What about the mail admin that made a mistake and set the relay settings wrong allowing a spammer in? Or what about the user with a password so simple whereby a spammer finds it and starts sending out large amounts of spam via that user, causing the server to be blacklisted? I was face with the first scenario about 15 months ago. Fortunately, I was able to contact a "postmaster" at AOL who was very helpful and helped to clean up the mess rather quickly. If he had your opinion, how much longer would it have taken for me to figure out what was wrong and how to fix it? We are talking about allowing mail to two accounts as required by RFC, postmaster and abuse. That way, no matter what happens, at least there will be a way to communicate. You are taking an awfull hard stance on an issue that does not really need it. Reminds me of a infamaus quote, "Is this the hill you want to die on?" John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
Ah. Well, there it is. My opinion still stands. If clients are on the blacklists, there is no point in receiving mail from them AT ALL. Screw em till they remove themselves... Just my opinion. Regards, Phillip B. Holmes Media Resolutions Inc. Macromedia Alliance Partner http://www.mediares.com [EMAIL PROTECTED] 1-888-395-4678 ext. 101 972-889-0201 ext. 101 /* Please send support requests to [EMAIL PROTECTED] */ Failure is not falling down but refusing to get up.--- Chinese Proverb -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of John Tolmachoff Sent: Wednesday, November 27, 2002 3:13 PM To: [EMAIL PROTECTED] Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? >It has been my findings that most spam that really needs to be deleted comes from >servers that have neither a postmaster@ or abuse@. Personally, I feel its a waste of >resources to try and bounce it back to those addresses. If they have no A / MX >record and are on a blacklists, they need to be completely ignored :). Phillip, what they are talking about is receiving messages locally to the local abuse and postmaster accounts, not bouncing. John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. BEGIN:VCARD VERSION:2.1 N:Holmes;Phillip;B. FN:Phillip B. Holmes ([EMAIL PROTECTED]) ORG:Media Resolutions Inc.;IT TITLE:Vice-President TEL;WORK;VOICE:(972) 889-0201 TEL;CELL;VOICE:(214) 537-2772 TEL;WORK;FAX:(972) 889-2355 ADR;WORK;ENCODING=QUOTED-PRINTABLE:;1-888-395-4678;16415 Addison=0D=0ASuite 610;Addison;TX;75001;United States = of America LABEL;WORK;ENCODING=QUOTED-PRINTABLE:1-888-395-4678=0D=0A16415 Addison=0D=0ASuite 610=0D=0AAddison, TX 75001=0D= =0AUnited States of America URL;WORK:http://www.mediaresolutions.com EMAIL;PREF;INTERNET:[EMAIL PROTECTED] REV:20021114T064649Z END:VCARD
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
Scott said: >You can add "WHITELIST TO [EMAIL PROTECTED]" and "WHITELIST TO >[EMAIL PROTECTED]" to the \IMail\Declude\Global.cfg file to whitelist >E-mail to those domains (even if you are not running the Pro version, you >can whitelist E-mail to postmaster@ and abuse@ accounts). And Darrell said: >We actually whitelist the following addresses > >WHITELIST TO postmaster@ >WHITELIST TO abuse@ > >For the mentioned reasons below. Excellent idea. Thanks. John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
>It has been my findings that most spam that really needs to be deleted comes from >servers that have neither a postmaster@ or abuse@. Personally, I feel its a waste of >resources to try and bounce it back to those addresses. If they have no A / MX >record and are on a blacklists, they need to be completely ignored :). Phillip, what they are talking about is receiving messages locally to the local abuse and postmaster accounts, not bouncing. John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
Title: Message I think that misses the point of this thread: If I'm bouncing [or rejecting outright] mail from a host or domain, then they have no appeal recourse unless I can open up a safe channel for _SOME_ mail to flow through. On the other hand, I have abuse@mydomains and postmaster@mydomains both whitelisted and all I get are SPAM solicitations from hosting providers I wouldn't leave Michael Jackson's kids with, much less my domains. -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of [EMAIL PROTECTED]Sent: Wednesday, 27 November 2002 3:47 PMTo: [EMAIL PROTECTED]Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? It has been my findings that most spam that really needs to be deleted comes from servers that have neither a postmaster@ or abuse@. Personally, I feel its a waste of resources to try and bounce it back to those addresses. If they have no A / MX record and are on a blacklists, they need to be completely ignored :). Respectfully,Phillip B. HolmesMedia Resolutions Inc.Macromedia Alliance Partnerhttp://www.mediares.com[EMAIL PROTECTED]1-888-395-4678 | Option 8 Ext. 101972-889-0201 | Option 8 Ext. 101/* Please send support requests to[EMAIL PROTECTED] */ -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Darrell L.Sent: Wednesday, November 27, 2002 2:14 PMTo: [EMAIL PROTECTED]Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? Marc, We actually whitelist the following addresses WHITELIST TO postmaster@ WHITELIST TO abuse@ For the mentioned reasons below. Darrell -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Marc CatuognoSent: Wednesday, November 27, 2002 3:06 PMTo: [EMAIL PROTECTED]Subject: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? I've been using the delete action on a blacklist test for Junkmail. I also have a few ip ranges blocked. I was thinking that if anyone with any brains figured out that they were blocked that maybe they would e-mail postmaster or abuse. Should I have a separate junkmail file for one or both of these address that allows all mail through? This way there is an appeal process. Is there an RFC for this? Thanks - Marc
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
Title: Message It has been my findings that most spam that really needs to be deleted comes from servers that have neither a postmaster@ or abuse@. Personally, I feel its a waste of resources to try and bounce it back to those addresses. If they have no A / MX record and are on a blacklists, they need to be completely ignored :). Respectfully,Phillip B. HolmesMedia Resolutions Inc.Macromedia Alliance Partnerhttp://www.mediares.com[EMAIL PROTECTED]1-888-395-4678 | Option 8 Ext. 101972-889-0201 | Option 8 Ext. 101/* Please send support requests to[EMAIL PROTECTED] */ -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Darrell L.Sent: Wednesday, November 27, 2002 2:14 PMTo: [EMAIL PROTECTED]Subject: RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? Marc, We actually whitelist the following addresses WHITELIST TO postmaster@ WHITELIST TO abuse@ For the mentioned reasons below. Darrell -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Marc CatuognoSent: Wednesday, November 27, 2002 3:06 PMTo: [EMAIL PROTECTED]Subject: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? I've been using the delete action on a blacklist test for Junkmail. I also have a few ip ranges blocked. I was thinking that if anyone with any brains figured out that they were blocked that maybe they would e-mail postmaster or abuse. Should I have a separate junkmail file for one or both of these address that allows all mail through? This way there is an appeal process. Is there an RFC for this? Thanks - Marc
RE: [Declude.JunkMail] Should postmaster or abuse accept all e-mail?
Marc, We actually whitelist the following addresses WHITELIST TO postmaster@ WHITELIST TO abuse@ For the mentioned reasons below. Darrell -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Marc Catuogno Sent: Wednesday, November 27, 2002 3:06 PM To: [EMAIL PROTECTED] Subject: [Declude.JunkMail] Should postmaster or abuse accept all e-mail? I've been using the delete action on a blacklist test for Junkmail. I also have a few ip ranges blocked. I was thinking that if anyone with any brains figured out that they were blocked that maybe they would e-mail postmaster or abuse. Should I have a separate junkmail file for one or both of these address that allows all mail through? This way there is an appeal process. Is there an RFC for this? Thanks - Marc
[Declude.JunkMail] Should postmaster or abuse accept all e-mail?
I've been using the delete action on a blacklist test for Junkmail. I also have a few ip ranges blocked. I was thinking that if anyone with any brains figured out that they were blocked that maybe they would e-mail postmaster or abuse. Should I have a separate junkmail file for one or both of these address that allows all mail through? This way there is an appeal process. Is there an RFC for this? Thanks - Marc