Re: [REQUEST] Bugzilla User Error Reports

2015-02-11 Thread Kay Schenk


On 02/11/2015 01:05 AM, Mathias Röllig wrote:
 On 11/02/2015 Andrea Pescetti wrote:
 On 10/02/2015 Mathias Röllig wrote:
 I also suggest that only peoples with Can-Confirm-Right can reopen an
 issue or reset to Unconfirmed.

 Do you see it being abused too much? In general we prefer to keep the
 access open and educate people about possible mistakes, but if many
 users are consistently getting it wrong we can revisit the policy.

we do seem to have a fair amount of user type questions vs actual issues
IMO.


 
 At this time a have only one special case. But I'm still too busy to see
 what's going on. :-(
 But yes I prefer also openness as wide as possible.
 
 Regards, Mathias

As it turns out, I think most of these are closed with RESOLVED - NOT AN
ISSUE, so maybe we don't need a special tag as long as QA folks are
consistent in closing what seems to be user centric issues with this
approach.

Examples of some of these:
* can't get a particular printer to work with AOO
* can't determine how to get values in Calc to sort correctly because
column format is not specified correctly

It is not clear cut on what is an issue vs a usability problem. Can we
construct guidelines to help solve this problem?

-- 
-
MzK

An old horse for a long, hard road,
 a young pony for a quick ride.
 -- Texas Bix Bender

-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



Re: annotations to [Issue 4914] normal view option needed

2015-02-11 Thread Mathias Röllig



This ticket is dedicated to OOo 1.x and has its status fixed


It isn't fixed! That is the problem.
Setting this issue to FIXED without any change since 13(!) years offends 
anybody who is waiting for this feature.




So after +150 comments, it's very difficult to read.
Maybe, opening a new one for AOO 4.x will be better.


To have the same discussion again? For the next 13 years?

Sorry, don't understand your opinion.

Mathias

-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



RE: annotations to [Issue 4914] normal view option needed

2015-02-11 Thread Dennis E. Hamilton
Mathias asks, concerning [Issue 4914],

Can any developer tell whether there is any progress
since 2007 or explain, if there are technical 
limitations for it?

+1 on that question.

-- replying below to --
From: Mathias Röllig [mailto:mroellig.n...@gmx.net] 
Sent: Wednesday, February 11, 2015 03:22
To: Development AOO
Subject: annotations to [Issue 4914] normal view option needed

Hallo!

Can any developer tell whether there is any progress since 2007 or 
explain, if there are technical limitations for it?

https://issues.apache.org/ooo/show_bug.cgi?id=4914#c40
http://wiki.services.openoffice.org/wiki/Writer_Views

In my opinion this feature should get a higher priority (if there is any 
at the moment).

Regards, Mathias

orcmid

Mathias points the importance of progress on 

https://issues.apache.org/ooo/show_bug.cgi?id=4914
http://wiki.services.openoffice.org/wiki/Writer_Views

Agreed.  [Issue 4914] is amazing.  A feature request that gets 281 votes is 
certainly not trivial (either in importance or in difficulty to implement).  
That this has been lingering since 2002 is remarkable.

I suspect this was closed as RESOLVED FIXED prematurely, apparently over 
confusion about what happens when print layout view is deselected.

It's not a bug report but a feature-request issue.  I am not clear whether 
confirmation is required, but it is easy to verify.

The wiki page goes into more analysis.  There probably needs to be an issue 
that depends on 4914 but that specifies exactly what is required for the 
specific requested view (excluding outline views, mind-mapping, etc., although 
users could do some of this themselves in early skeletal drafts, separate from 
automatic features for those purposes).  

I foresee three problems:

 1. Defining exactly how the view is proposed to work from the user 
perspective, with possible iteration based on feasibility of development.  I 
think https://wiki.openoffice.org/wiki/Writer_Views#Draft_Layout is very 
close.

 2. Coming up with a name that reflects the nature of the view without tying it 
to a specific use case.  It will need to translate well too.  (My first effort 
is Text Flow, thinking that Draft Text and Draft Layout are too use-case 
suggestive.  I don't like my first thought.  Better ideas are needed.  Maybe 
Draft Text because layout niceties, especially columns and fitting of frames 
are not dealt with at that level.)

 3. Identifying developers who are available and equipped to work in this area 
of the AOO code.  I think that means identifying the necessary modifications, 
their integration, and their testing at the code level.  Having someone with 
the capability and availability to undertake this is important.  If that can 
include mentoring others in working on the code and documenting as necessary, 
even better.

Item (3) seems very much to fall into the Priority #2 activity proposed by 
Andrea.  It all depends on who is willing and capable to step up to this in 
competition with other activities such developers are attracted to. 

/orcmid

-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org


-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



Re: Hi dev-I tried to open an account but was being blocked. Not sure what I need to do to login. My email is faye2...@aol.com. Thanks

2015-02-11 Thread Keith N. McKenna
faye wilson wrote:
 
 
 
 
 
 
 
 Sent from Windows Mail
 
Hi Faye;

What kind of account were you trying to create? We really need to know
exactly what you were trying to do to be able to offer help.

If you were trying to create and account on our Media Wiki (Mwiki) then
I understand why you were blocked. Self registration was stopped on that
a while back as a spam prevention measure. If you want to open an
account there please send your e-mail address and your preferred user
name to the list and my self our one of the other Mwiki admins can open
your account.

If it was another type of account then reply back to the list as to
exactly what account you were trying to create and any error message(s)
that you received and we will look into it.

I have cc'd your e-mail account as a courtesy as you are not subscribed
to the mailing list. Please reply ONLY to the mailing list
(dev@openoffice.apache.org) and not to my personal e-mail.

Regards
Keith N. McKenna




signature.asc
Description: OpenPGP digital signature


Re: annotations to [Issue 4914] normal view option needed

2015-02-11 Thread Kay Schenk

On 02/11/2015 06:57 AM, Mathias Röllig wrote:
 
 This ticket is dedicated to OOo 1.x and has its status fixed
 
 It isn't fixed! That is the problem.
 Setting this issue to FIXED without any change since 13(!) years offends
 anybody who is waiting for this feature.
 
 
 So after +150 comments, it's very difficult to read.
 Maybe, opening a new one for AOO 4.x will be better.
 
 To have the same discussion again? For the next 13 years?
 
 Sorry, don't understand your opinion.
 
 Mathias

Yes, I did indeed set this to fixed, and really I still don't
understand why untoggling all views therefore producing just raw but
formatted text doesn't provide what is asked for here. Maybe screen
attachments to the issue would from other word processors that perform
the needed function would help.

-- 
-
MzK

An old horse for a long, hard road,
 a young pony for a quick ride.
 -- Texas Bix Bender

-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



RE: annotations to [Issue 4914] normal view option needed

2015-02-11 Thread Dennis E. Hamilton
@Kay,

Why [Issue 4914] is not fixed:

People still want to see the breaks (usually as horizontal rules), they just 
don't require columnar layout and some other provisions and they very much want 
smooth scrolling with no space between pages, no headings and footers, etc.

They also want text reflow so no horizontal scrolling is required (except where 
it can't be avoided because of the width of material itself).

This is all described in many of the comments that describe why the online 
view doesn't solve the problem.

The Wiki page linked by Mathias provides a nice description of the different 
cases.  What is called Draft Layout there is essentially about the use case 
that is frustrated (and has been ever since OpenOffice.org 1.x). 
 
 - Dennis

-Original Message-
From: Kay Schenk [mailto:kay.sch...@gmail.com] 
Sent: Wednesday, February 11, 2015 09:36
To: dev@openoffice.apache.org
Subject: Re: annotations to [Issue 4914] normal view option needed

[ ... ]

Yes, I did indeed set this to fixed, and really I still don't
understand why untoggling all views therefore producing just raw but
formatted text doesn't provide what is asked for here. Maybe screen
attachments to the issue would from other word processors that perform
the needed function would help.




-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



RE: [REQUEST] Bugzilla User Error Reports

2015-02-11 Thread Dennis E. Hamilton
 -- replying below to --
From: Kay Schenk [mailto:kay.sch...@gmail.com] 
Sent: Wednesday, February 11, 2015 09:24
To: dev@openoffice.apache.org
Subject: Re: [REQUEST] Bugzilla User Error Reports

On 02/11/2015 01:05 AM, Mathias Röllig wrote:
 On 11/02/2015 Andrea Pescetti wrote:
 On 10/02/2015 Mathias Röllig wrote:
 I also suggest that only peoples with Can-Confirm-Right can reopen an
 issue or reset to Unconfirmed.

 Do you see it being abused too much? In general we prefer to keep the
 access open and educate people about possible mistakes, but if many
 users are consistently getting it wrong we can revisit the policy.

we do seem to have a fair amount of user type questions vs actual issues
IMO.

orcmid
   I think Mathias was talking about people reverting closed
   issues and thinking it would be good to make that more 
   difficult.  I am aligned with Andrea on this.  It is no 
   different than who can do what on the SVN.
/orcmid

 
 At this time a have only one special case. But I'm still too busy to see
 what's going on. :-(
 But yes I prefer also openness as wide as possible.
 
 Regards, Mathias

As it turns out, I think most of these are closed with RESOLVED - NOT AN
ISSUE, so maybe we don't need a special tag as long as QA folks are
consistent in closing what seems to be user centric issues with this
approach.

Examples of some of these:
* can't get a particular printer to work with AOO
* can't determine how to get values in Calc to sort correctly because
column format is not specified correctly

It is not clear cut on what is an issue vs a usability problem. Can we
construct guidelines to help solve this problem?

orcmid
   I think the problem is that we say not an issue when it is 
   not a bug and when we say not a bug we mean a specific
   defect in the code.
 That's a pretty narrow view, especially since we also 
   accept feature requests (such as [Issue 4914]) in the 
   Bugzilla.  (I don't know if it can be used for tasks also.)
 But of greater concern to me is that when users say they
   have an issue it is important to take their word for it and
   not dismiss them.  In particular, deflecting them to the
   users @oo.a.o list and calling it a support list is at least
   impolite, especially when someone has run the Bugzilla 
   gauntlet to contribute their problem.
 Also, these issues, even if not solved by direct action
   on the code, may merit some provision to assist users in 
   problems such as configuring fonts, printers, etc.  We need
   *specific* places to send those folks, where they see they
   are in the right place and also where volunteers can
   provide any further assistance.
 Almost every user issue provides information about an area
   where we could be more helpful, even if not in the product
   itself.  
 We have no idea how many users abandon AOO because of the
   same issue without ever going to the extra effort of letting
   us know about it.
/orcmid
 

-- 
-
MzK

An old horse for a long, hard road,
 a young pony for a quick ride.
 -- Texas Bix Bender

-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org


-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



volunteering

2015-02-11 Thread Cem Sarpel
I want to be a volunteer for your community, but I am neither a programmer
nor technician. Also my time is limited but I can contribute easy tasks or
short translations to English-Turkish. I am waiting for your reply.Regards.


Re: volunteering

2015-02-11 Thread FR web forum
Welcome aboard
Read this: http://openoffice.apache.org/translate.html

- Mail original -
De: Cem Sarpel csar...@gmail.com
À: dev@openoffice.apache.org
Envoyé: Mercredi 11 Février 2015 15:14:19
Objet: volunteering

I want to be a volunteer for your community, but I am neither a programmer
nor technician. Also my time is limited but I can contribute easy tasks or
short translations to English-Turkish. I am waiting for your reply.Regards.

-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



Re: annotations to [Issue 4914] normal view option needed

2015-02-11 Thread FR web forum
This ticket is dedicated to OOo 1.x and has its status fixed
So after +150 comments, it's very difficult to read.
Maybe, opening a new one for AOO 4.x will be better.

- Mail original -
De: Mathias Röllig mroellig.n...@gmx.net
À: Development AOO dev@openoffice.apache.org
Envoyé: Mercredi 11 Février 2015 12:21:56
Objet: annotations to [Issue 4914] normal view option needed

Hallo!

Can any developer tell whether there is any progress since 2007 or 
explain, if there are technical limitations for it?

https://issues.apache.org/ooo/show_bug.cgi?id=4914#c40
http://wiki.services.openoffice.org/wiki/Writer_Views

In my opinion this feature should get a higher priority (if there is any 
at the moment).

Regards, Mathias

-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org


-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



Re: volunteering

2015-02-11 Thread Dave Barton
Also check out the New Volunteer Orientation Modules:
https://openoffice.apache.org/orientation/index.html

FR web forum wrote:
 Welcome aboard
 Read this: http://openoffice.apache.org/translate.html
 
 - Mail original -
 De: Cem Sarpel csar...@gmail.com
 À: dev@openoffice.apache.org
 Envoyé: Mercredi 11 Février 2015 15:14:19
 Objet: volunteering
 
 I want to be a volunteer for your community, but I am neither a programmer
 nor technician. Also my time is limited but I can contribute easy tasks or
 short translations to English-Turkish. I am waiting for your reply.Regards.




-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



Re: GSoC 2015 - very little interest so far

2015-02-11 Thread Andrea Pescetti

Dennis E. Hamilton wrote:

  http://s.apache.org/gsoc2015ideas
Is a JIRA query, and not a separate JIRA account


We use the COMDEV JIRA in case, as Uli pointed out.


I assume one would not open an issue of this kind without an implicit offer to 
mentor.
What am I missing?


You are missing nothing and you already got the key information straight:

1) We don't need random ideas but self-contained projects feasible in 
the Google Summer of Code timeframe.


2) People proposing a project should be able to actually complete it on 
their own in order to qualify as a mentor. A mentor without the needed 
skills is not useful.


Regards,
  Andrea.

-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



Re: [REQUEST] Bugzilla User Error Reports

2015-02-11 Thread Mathias Röllig

On 11/02/2015 Andrea Pescetti wrote:

On 10/02/2015 Mathias Röllig wrote:

I also suggest that only peoples with Can-Confirm-Right can reopen an
issue or reset to Unconfirmed.


Do you see it being abused too much? In general we prefer to keep the
access open and educate people about possible mistakes, but if many
users are consistently getting it wrong we can revisit the policy.


At this time a have only one special case. But I'm still too busy to see 
what's going on. :-(

But yes I prefer also openness as wide as possible.

Regards, Mathias

-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



[REQUEST] Context Menu Entries for Linux File Manager

2015-02-11 Thread Mathias Röllig

Hello!

Would it be an easy task to get context menu entries for ODF-files in 
Linux environments like in Windows?

I'm missing
- Open As Template (esp. for documents)
- Edit (esp. for Templates)

Maybe I can create it by myself, but it would be much better, if the 
desktop integration would do it for all users.


Regards, Mathias

-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org



Hi dev-I tried to open an account but was being blocked. Not sure what I need to do to login. My email is faye2...@aol.com. Thanks

2015-02-11 Thread faye wilson







Sent from Windows Mail

annotations to [Issue 4914] normal view option needed

2015-02-11 Thread Mathias Röllig

Hallo!

Can any developer tell whether there is any progress since 2007 or 
explain, if there are technical limitations for it?


https://issues.apache.org/ooo/show_bug.cgi?id=4914#c40
http://wiki.services.openoffice.org/wiki/Writer_Views

In my opinion this feature should get a higher priority (if there is any 
at the moment).


Regards, Mathias

-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org