Re: [slim] Squeezebox Issues in Europe
g8vju wrote: I have seen the note about outage over the few days and today updates that it appears to be back, but I have found that although the windows 7.7.2 is now working ok, the 7.7.2 working from my readynas pro is still returning could not resolve ip address for www.bbc.co.uk. I have restarted the network router and the nas just to see if that would clear the problem, but it has not. Are other users finding similar? I guess problem is due to different cuts of software? Kevin Still having problems where Triode's BBC iplayer is still not working from the 7.7.2 version of LMS running from the readynas pro box. The 7.7.2 runs all ok from my win 7 pc so I am still guessing that there are problems with some of the specific lms 7.7.2 versions for different operating systems? I had tried restarting my router and then the readynas just in case some Internet routing had been corrupted, but that has not fixed the problem. On the basis that my win7 is working with the same Internet connection, I can only assume that the readynas 7.7.2 version works slightly differently and has not yet been picked up by the Logitech guys? The latest service availability message did say that the Logitech guys were still aware of some issues, but I wish that they could be more specific about what is or not working and the likely time to fix. Are other users with a readynas pro experiencing similar? g8vju's Profile: http://forums.slimdevices.com/member.php?userid=32387 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
dwong wrote: Dudley from the Logitech UE team again. The issues that European Squeezebox users have been experiencing have been resolved. We are aware that there are issues for some users that use the Logitech Media Server (LMS). We are looking at these issues. Besides these issues, the Squeezebox service should be back to normal. We will continue to closely monitor the service. We apologize for any inconvenience. I believe there are lots of people that would like to know what happened. And how are peoples local LMSservers affected? My setup has been working, locally of course, spotify was a bit unresponsive but I don't know if that was connected to your server problems. Anyway, for me this clearly shows why Logitechs decision to 'enhance' the SBox experience by migrating to a netserver only solution wasn't the brightest. mikael_b's Profile: http://forums.slimdevices.com/member.php?userid=44876 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
dwong wrote: Dudley from the Logitech UE team again. The issues that European Squeezebox users have been experiencing have been resolved. We are aware that there are issues for some users that use the Logitech Media Server (LMS). We are looking at these issues. Besides these issues, the Squeezebox service should be back to normal. We will continue to closely monitor the service. We apologize for any inconvenience. It has not been resolved it still does not work for me schnuffi's Profile: http://forums.slimdevices.com/member.php?userid=40274 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
castalla wrote: Good to see it's back in EU Rest of the World ... maybe some users might now consider installing a standby LMS system rather than junking their SBs or wasting their time Twittering that they refuse to use a local PC!!! Could you write a step by step? I would consider installing an lms... If i knew how to... And where etc...please? charlotte's Profile: http://forums.slimdevices.com/member.php?userid=57809 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
charlotte wrote: Could you write a step by step? I would consider installing an lms... If i knew how to... And where etc...please? Go to MySqueezeBox.com My Media Select download LMS version per your OS Install LMS Enter your MySB login info (pop up screen on install) Done To connect your player to LMS, from player select My Music, your local LMS should be offered. toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
I have seen the note about outage over the few days and today updates that it appears to be back, but I have found that although the windows 7.7.2 is now working ok, the 7.7.2 working from my readynas pro is still returning could not resolve ip address for www.bbc.co.uk. I have restarted the network router and the nas just to see if that would clear the problem, but it has not. Are other users finding similar? I guess problem is due to different cuts of software? Kevin g8vju's Profile: http://forums.slimdevices.com/member.php?userid=32387 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
toby10 wrote: Go to MySqueezeBox.com My Media Select download LMS version per your OS Install LMS Enter your MySB login info (pop up screen on install) Done To connect your player to LMS, from player select My Music, your local LMS should be offered. That s very kind of you! charlotte's Profile: http://forums.slimdevices.com/member.php?userid=57809 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
g8vju wrote: Are other users finding similar? I guess problem is due to different cuts of software? No. The usual cause of this problem is LMS up running before the NAS/PC network connection is up. Usual fix is to delay startup of LMS to give network connection time to be set up and stable. bpa's Profile: http://forums.slimdevices.com/member.php?userid=1806 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
mikael_b wrote: I believe there are lots of people that would like to know what happened. Anyway, for me this clearly shows why Logitechs decision to 'enhance' the SBox experience by migrating to a netserver only solution wasn't the brightest. In the link below there comes a possible explanation of what´s going on with the SB server these days. I only hope that if they shift to a new server, we, old SB users, can migrate our devices to the new system. It would be nice if somebody from Logitech could give an answer to this issue. The radio, of course, works on the local server, but i did not buy this appliance to need a PC running all day, but to be able to listen to internet radio independently of a computer. By the way, the international server, at least in Spain , is working fine since this morning, after almost 4 days of silence. http://reviews.cnet.com/8301-33199_7-57519226-221/logitech-leaves-squeezebox-fans-wondering-whats-next/ fmas's Profile: http://forums.slimdevices.com/member.php?userid=35288 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Yep. But remote control and all SqueezePlay/Jive interfaces still don't work. pippin's Profile: http://forums.slimdevices.com/member.php?userid=13777 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
pippin wrote: Yep. But remote control and all SqueezePlay/Jive interfaces still don't work. :-/ wonder how it works historically it has been similar the background service for LMS is the first to work and last to break down, then it is the classic players and last SqueezePlay players . Oh well someone is still doing something so they have not left for the weekend Mnyb's Profile: http://forums.slimdevices.com/member.php?userid=4143 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
I believe usually it's only the interface for the SqueezePlay players that breaks down, the others probably were then shut down when they started to re-start the server infrastructure. Just speculating, though. pippin's Profile: http://forums.slimdevices.com/member.php?userid=13777 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
In the netherlands charlotte's Profile: http://forums.slimdevices.com/member.php?userid=57809 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
charlotte wrote: In the netherlands I have not been able to connect since yesterday! Any word when this problem will be fixed? Gizmoguy's Profile: http://forums.slimdevices.com/member.php?userid=57834 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Gizmoguy wrote: I have not been able to connect since yesterday! Any word when this problem will be fixed? Anybody with a modicum of IT knowledge would know that this question is like asking 'How long is a piece of string?'! It's not like fixing a car - 15 mins for a wheel change, 35 mins for an oil change. The service will be fixed when it's fixed. Install LMS on a local PC and you can access quite a lot of services. castalla's Profile: http://forums.slimdevices.com/member.php?userid=15624 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Problem in Sweden since yesterday (friday) agb007's Profile: http://forums.slimdevices.com/member.php?userid=43336 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
castalla wrote: Anybody with a modicum of IT knowledge would know that this question is like asking 'How long is a piece of string?'! It's not like fixing a car - 15 mins for a wheel change, 35 mins for an oil change. The service will be fixed when it's fixed. Install LMS on a local PC and you can access quite a lot of services. Yea i do fault-tracing on electronics and other stuff it can be horrible some days. In our service dept we say that it takes the time it takes + the time you use to nag me about it :) or about 15 minutes 14 days thereabout . it can be annoyingly hard sometimes and the root cause is in most cases very simple and the obvious follow up question from the non technicians (boss et al ) are always but it was only that screw x was not put into hole y how come it took 18 hour to find it to that there is not even a snide ironical comment you just stare them away And then the icing of the cake why :) like it would be humanly possible to know why a certain transistor chose Wednesday to fail Joking aside ,the techs needs help regarding communicating issues if someone reassured users with a tweet or other message now and then people would feel better .(the tech should focus on the problem ,some one else should work the pr imo ) Even if there is no factual content to provide , it can actually be like you frustratingly try to find the problem for 24 hours then it is suddenly apparent what it is ? so even a message like whe have not yet found the problem is good communication Mnyb's Profile: http://forums.slimdevices.com/member.php?userid=4143 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
mysqueezebox.com Europe is down since quite two days from now. Obviously the server is down, but what are the guys from Logitech doing for a such long time ? And why no comunication from Logitech ? They use the socials network, eg. a Twitter account, on which one (and only one...) message was posted since then. We bought the products from Logitech. We have the right to expect reliable service. Unfortunately currently we can only complain Logitech provides a poor support and communication in respect of their customers. Note : yes I know I can install LMS on a local PC and get quite a lot of services ... but this is the reason WHY I bought a SqueezBox : to get rid off the need of a PC to listen to Internet radio. Bruno Location : Luxembourg bcostacurta's Profile: http://forums.slimdevices.com/member.php?userid=57835 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
I have had the same problems the last 2 days. I can connect to my own network but not to the SB network from my SB radio. I found one strange workaround today though. If I log in to my SB account on the PC and open the remote control gadget on my PC, my radio suddenly works and I can at least listen to Live365, accuRadio, BBC and other stations on my SB radio. Not the way it should work, but a workaround until the logitec guys are back from vacation. zorp's Profile: http://forums.slimdevices.com/member.php?userid=57846 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Still not working in Stuttgart, Germany. Since days!!! Please Logitech, not AGAIN! We already had this problem for weeks some month ago. And you still are not able to 1. communicate to your registered clients (yes, an email would be fine!) about obvious problems? and 2. solve those connection problems to YOUR server? And yes, I am in the IT business and I know, it might take some hours - but not days! Or you should choose a better CTO! This really makes me angry and not willing to buy any product of your company again! SOLVE IT! Joerchner's Profile: http://forums.slimdevices.com/member.php?userid=37413 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Now everything works again. Thanks Logitec for the good work. Sten mr_sten's Profile: http://forums.slimdevices.com/member.php?userid=55019 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Some of the comments posted over the last 24 hours make me grateful I don't work in a Customer Support Centre - must be one of the worst jobs in the modern world castalla's Profile: http://forums.slimdevices.com/member.php?userid=15624 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
dwong wrote: This is Dudley from the Logitech UE Product team. Logitech is experiencing some technical issues with the mysqueezebox infrastructure in Europe, where some users have only limited access. We apologize to our users for the inconvenience and are working on resolving this issue as a priority. Hallo, It seems the problem is not yet resolved ? (No connextion possible) There are tousands of People in this case, and a lot from them intend to let Logitech down, I mean to buy an other factoring. If the problem stays unchanged, i'll do not have any other solution. What's up concerning the upgrade opportunities ? (SB = UE) Many thanks for your attention ! Philippe i...@slogan.lu Philippe911's Profile: http://forums.slimdevices.com/member.php?userid=57815 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
mr_sten wrote: Now everything works again. Thanks Logitec for the good work. Sten In France the service is still not working properly. I try to connect my device to mysqueezebox.com and they are still rejected... Without connection my sbradio is just à brick Xere's Profile: http://forums.slimdevices.com/member.php?userid=57853 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
dwong wrote: This is Dudley from the Logitech UE Product team. Logitech is experiencing some technical issues with the mysqueezebox infrastructure in Europe, where some users have only limited access. We apologize to our users for the inconvenience and are working on resolving this issue as a priority. Hi, I am new to this forum - AND much of the concept of the Squeezebox radio. After working fine for over 6 months my SB suddenly fails to play the Internet Radio programs I have regularly listened to. I have tried on Wireless AND Ethernet, the device says connected to Ethernet however I do not get the option to listen to Inernet Readio - I d get a message cannot connect to mysqueezebox.com (3473) A couple of questions Looking at this thread, I suspect this problem is due the problem Dudley mentions - yes? Secondly, I have another Internet Radio model which works, in basic terms, why does the SB Radio need the mysqueezebox.com link? Regards. Geoff H. geoffh's Profile: http://forums.slimdevices.com/member.php?userid=57854 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
geoffh wrote: Looking at this thread, I suspect this problem is due the problem Dudley mentions - yes? Probably yes. geoffh wrote: Secondly, I have another Internet Radio model which works, in basic terms, why does the SB Radio need the mysqueezebox.com link? The SB Radio doesn't need mysqueezebox.com if you run a local server. It only needs it if you choose to use the cloud service. Julf's Profile: http://forums.slimdevices.com/member.php?userid=42050 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Julf wrote: Probably yes. The SB Radio doesn't need mysqueezebox.com if you run a local server. It only needs it if you choose to use the cloud service. Julf, many thanks for a speedy - and helpful response. Unfortunately, my level of knowledge of the SB is VERY basic. I just want to plug into my router and listen to the available Internet stations available (i.e. don't believe I want/need the cloud service) Are you suggesting I can reconfigure so I can get at these stations despite the MySB problems? Regards. Geoff H. geoffh's Profile: http://forums.slimdevices.com/member.php?userid=57854 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
geoffh wrote: Are you suggesting I can reconfigure so I can get at these stations despite the MySB problems? Well, the simplest solution, if you have a computer available, is to install Logitech Media Server - it replaces MySB. If you don't want to run LMS, it gets trickier - the Touch has a small internal server, but the Radio doesn't, as far as I know. Julf's Profile: http://forums.slimdevices.com/member.php?userid=42050 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Why not? It might pass the downtime. Several reports have said 'It's the storm in the USA' - if so, then why are the EU servers down? It's a helluva long way from the hurricane region? No Americans have appeared shouting about loss of services. Maybe they just switched all the USA users over to EU, and dumped the EU server? castalla's Profile: http://forums.slimdevices.com/member.php?userid=15624 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Julf wrote: Well, the simplest solution, if you have a computer available, is to install Logitech Media Server - it replaces MySB. If you don't want to run LMS, it gets trickier - the Touch has a small internal server, but the Radio doesn't, as far as I know. Thanks for that. If problem not sorted by Monday, I will give that a go. Again, many many thanks for your help. Best Regards. Geoff H. geoffh's Profile: http://forums.slimdevices.com/member.php?userid=57854 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
castalla wrote: Several reports have said 'It's the storm in the USA' - if so, then why are the EU servers down? It's a helluva long way from the hurricane region? The EU servers might be hosted in the US. If so, they would be on the east coast, because that is where the transatlantic fibre capacity lands. No Americans have appeared shouting about loss of services. It could be that most of the US is served from non-east coast locations, or it could be that the servers are OK, but the connectivity to Europe is affected. People tend to forget that amidst all the virtualness and cloudiness, the bits still need to travel in actual, physical cables under the sea. 'Here is a nice animation courtesy of Renesys' (http://www.renesys.com/blog/2012/10/hurricane-sandy-outage-animati.shtml) Julf's Profile: http://forums.slimdevices.com/member.php?userid=42050 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
mr_sten wrote: Now everything works again. Thanks Logitec for the good work. Sten No doubt some people are working hard but I won't extend my gratitude to Logitech as a company. mikael_b's Profile: http://forums.slimdevices.com/member.php?userid=44876 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Is not the EU data center in Ireland or Germany it used to be ? It may reside in EC2 at Amazons data centre on Ireland , maybe they just confiscated the resources for some more critical backup for some US customer ? Mnyb's Profile: http://forums.slimdevices.com/member.php?userid=4143 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
To my mind, this event just demonstrates the validity of the existing Squeezebox concept - Cloud service and/or local server services. All those people shouting at http://www.isitdownrightnow.com/mysqueezebox.com.html that they are off to get another internet radio don't seem to realise that 99% of internet radios connect to some database server somewhere to get the radio stream links. They've all had server downtimes - admittedly some more than others, and some have just disappeared! Very few IRs offer the current flexibility of SBs - if people simply read the userguide they got with their device, then they might have cottoned on to the possibility of running a local server (even temporarily) on their PCs. Yes, two days downtime is a pain ... but really, there are viable alternatives. castalla's Profile: http://forums.slimdevices.com/member.php?userid=15624 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Mnyb wrote: Is not the EU data center in Ireland or Germany it used to be ? At least for me, here in Amsterdam, it seems to be on eu-west-1.compute.amazonaws.com in Ireland. Julf's Profile: http://forums.slimdevices.com/member.php?userid=42050 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
The Squeezebox-Series isn't listed on the Logitech-Website under Products anymore. The man on the Hotline sayed, that they have stopped the developement of these series. As a buisness-man, I would stop the servers, instead of paying years and years for them without earning any money from the selling of the Boxes. Maybe in the future Squeezebox-Users without theyre own Home-Servers can pay for the yearly Server-Service. Maybe Logitech will source that out. Theses are my assumptions. I'll try to get my money back for the none functioning SB-Radio. powidl's Profile: http://forums.slimdevices.com/member.php?userid=40723 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
bcostacurta wrote: mysqueezebox.com Europe is down since quite two days from now. Obviously the server is down, but what are the guys from Logitech doing for a such long time ? And why no comunication from Logitech ? They use the socials network, eg. a Twitter account, on which one (and only one...) message was posted since then. We bought the products from Logitech. We have the right to expect reliable service. Unfortunately currently we can only complain Logitech provides a poor support and communication in respect of their customers. Note : yes I know I can install LMS on a local PC and get quite a lot of services ... but this is the reason WHY I bought a SqueezBox : to get rid off the need of a PC to listen to Internet radio. Bruno Location : Luxembourg My thought´s as well schnuffi's Profile: http://forums.slimdevices.com/member.php?userid=40274 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
powidl wrote: I'll try to get my money back for the none functioning SB-Radio. Will be refused because the radio itself is not broken charlotte's Profile: http://forums.slimdevices.com/member.php?userid=57809 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
charlotte wrote: Will be refused because the radio itself is not broken You mean, that I have payed only for the Hardware. Not for the Server-Service of Logitech? So, without my own Server I have nothing but a nice clock. A bit too big, but stylish. Whatever, thats capitalism. Long shall it live. As long as I have the money to pay for it. powidl's Profile: http://forums.slimdevices.com/member.php?userid=40723 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Mnyb wrote: Is not the EU data center in Ireland or Germany it used to be ? It may reside in EC2 at Amazons data centre on Ireland , maybe they just confiscated the resources for some more critical backup for some US customer? I don't know whether the EU data centre is in Ireland or not, but I'm in Ireland and my Squeezebox hasn't worked for the past 30 hours - I'm not impressed. :-( Gimlet's Profile: http://forums.slimdevices.com/member.php?userid=57880 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
I don't know whether the EU data centre is in Ireland or not, but I'm in Ireland and my Squeezebox hasn't worked for the past 30 hours - I'm not I'm in Ireland and it's been working fine since yesterday; at least for me. I can log into mysqueezebox.com and see all the cloud services. Then again I've LMS installed and most of my listening is either off that or the BBC plugin. -- Richard Speed is n0 subsitute fnor accurancy ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
I bougth my SqueezeBox few weeks ago, but with the current mess of the server mysqueeze.com being down since three days (and still counting..), I really start thinking about to replace it as I would prefer to avoid this crap, unreliable and unsupported product from Logitech. I suppose other people on this forum already have experience with other products. Of course from other brands hopefully more serious. Some tought about Sonos Connect ? Or others ? Thanks for your feeling and experience. Bruno bcostacurta's Profile: http://forums.slimdevices.com/member.php?userid=57835 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
bcostacurta wrote: I bougth my SqueezeBox few weeks ago, but with the current mess of the server mysqueeze.com being down since three days (and still counting..), I really start thinking about to replace it as I would prefer to avoid this crap, unreliable and unsupported product from Logitech. I suppose other people on this forum already have experience with other products. Of course from other brands hopefully more serious. Some tought about Sonos Connect ? Or others ? Thanks for your feeling and experience. Bruno Ciao Bruno, I have also a Terratec Iradio and I have to say I ve never experienced this kind of problems. SqueezeBox radio is much prettier BUT if it does not work it is useless ! isn' it ? I allow a 3 hours technical problem BUT not a 3 days hole ! It s seem really a nightmare to me ! pincopallo_it's Profile: http://forums.slimdevices.com/member.php?userid=19576 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
pincopallo_it wrote: Ciao Bruno, I have also a Terratec Iradio and I have to say I ve never experienced this kind of problems. SqueezeBox radio is much prettier BUT if it does not work it is useless ! isn' it ? I allow a 3 hours technical problem BUT not a 3 days hole ! It s seem really a nightmare to me ! Ciao, yes I agree with you. Service is down since three days and still counting. Today it's Saturday .. quite sure it will NOT be repaired over the week-end. Also to mention the poor communication from Logitech. They have accounts on social network, eg. Twitter account on which am only single message was posted two days ago. Nothing since. The behaviour of Logitech is inacceptable and not professional at all in respect of their customers. Bye, Bruno bcostacurta's Profile: http://forums.slimdevices.com/member.php?userid=57835 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
charlotte wrote: Will be refused because the radio itself is not broken Actually I don't think so within EU it must be fit for purpose the server backend must function otherwise the radio does not work as advertised. But there is certainly no precedence case regarding what is good enough function that I'm aware off ? If anyone works with such things please inform us ? Lets say that the warranty period is 2*365=730 days assume the service is back on monday 5/730 = 0.7% downtime ? Adds some more failures ,like a quick xmas breakdown (we had those ) so what do we get as total over 2 years 1-3% downtime . But on the other hand I think you can get you money back if claim that you only had it this week and it was not working as expected . Mnyb's Profile: http://forums.slimdevices.com/member.php?userid=4143 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
bcostacurta wrote: mysqueezebox.com Europe is down since quite two days from now. Obviously the server is down, but what are the guys from Logitech doing for a such long time ? And why no comunication from Logitech ? They use the socials network, eg. a Twitter account, on which one (and only one...) message was posted since then. We bought the products from Logitech. We have the right to expect reliable service. Unfortunately currently we can only complain Logitech provides a poor support and communication in respect of their customers. Note : yes I know I can install LMS on a local PC and get quite a lot of services ... but this is the reason WHY I bought a SqueezBox : to get rid off the need of a PC to listen to Internet radio. Bruno Location : Luxembourg I agree with your note, it was the reason I also bought it. The beauty is it's stand alone function. For the rest however painful to say it, the times of service have changed. The days that you walked into a shop with a man who knew his business and said, this is the problem and the man knew which screw you needed and it worked when you got home are long behind us. Now when you walk into a wholesale store, don't bother asking what you need, you have to buy 20 screws in a package, pay and when you're home hope you have the right one.:-) Stores, service and society have changed. As already mentioned on this site no news from the company for us poor Squeezebox junkies, it's cold turkey until things are working agian:-) Cosmic's Profile: http://forums.slimdevices.com/member.php?userid=57865 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
However, I bought a radio (going cheap in PC World) as the spare and wanted to register it and it can't find mysqueezebox.com. -- Richard Speed is n0 subsitute fnor accurancy -Original Message- From: Richard Griffiths [mailto:rich...@oneill-griffiths.net] Sent: 03 November 2012 5:41 To: 'Slim Devices Discussion' Subject: RE: [slim] Squeezebox Issues in Europe I don't know whether the EU data centre is in Ireland or not, but I'm in Ireland and my Squeezebox hasn't worked for the past 30 hours - I'm not I'm in Ireland and it's been working fine since yesterday; at least for me. I can log into mysqueezebox.com and see all the cloud services. Then again I've LMS installed and most of my listening is either off that or the BBC plugin. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Cosmic wrote: I agree with your note, it was the reason I also bought it. The beauty is it's stand alone function. For the rest however painful to say it, the times of service have changed. The days that you walked into a shop with a man who knew his business and said, this is the problem and the man knew which screw you needed and it worked when you got home are long behind us. Now when you walk into a wholesale store, don't bother asking what you need, you have to buy 20 screws in a package, pay and when you're home hope you have the right one.:-) Stores, service and society have changed. As already mentioned on this site no news from the company for us poor Squeezebox junkies, it's cold turkey until things are working agian:-) Indeed the time of services have changed nowadays. This is precisely why nowadays a such lack of communication from Logitech about this issue is inacceptable. The service is down since three days, and still counting. In conclusion, mysqueezebox.com is crap product from a non-professional company. Event if the times of service have changed. bcostacurta's Profile: http://forums.slimdevices.com/member.php?userid=57835 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Most squeezebox ads srem from today and yesterday... What a way to http://kopen.marktplaats.nl/search.php?xl=1ds=to:1;lt:zip;sfds:1;pt:0;mp:numeric;pu:1;lx:207248;ly:474467;kw:squeezebox;osi:2ppu=0postcode=7411RNal=1uc=1... charlotte's Profile: http://forums.slimdevices.com/member.php?userid=57809 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
You may get it working by using the remote control in your account of Logitech. Mine is now working in Finland that way although the connection icon is red. Preset stations does not work and the home menu has only three or two entries. I had also to connect again to my home net because it had some connetion problems only with squeezebox. First I switched squeezebox totally off. You have also to press sometimes one of the preset buttons if the squeezbox does not receive any more the station you choosed in remote control. Iara's Profile: http://forums.slimdevices.com/member.php?userid=57902 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Amazing. So i ll use my tablet and my radio and bob s my uncle... Nice But i suppose i can also use the internetradio through just the tablet... charlotte's Profile: http://forums.slimdevices.com/member.php?userid=57809 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
After three days, the service mysqueezebox.com is back again here in Luxembourg. However still have to complain about the lack of communication from Logitech thee last days. Bruno bcostacurta's Profile: http://forums.slimdevices.com/member.php?userid=57835 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Thank you charlotte's Profile: http://forums.slimdevices.com/member.php?userid=57809 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
charlotte wrote: Thank you Its slow, but it works, even without remote Lets keep it this way and please let us know how we fan continue to enjoy the squeezebox in the years ahead of us... Good to see it's back in EU Rest of the World ... maybe some users might now consider installing a standby LMS system rather than junking their SBs or wasting their time Twittering that they refuse to use a local PC!!! castalla's Profile: http://forums.slimdevices.com/member.php?userid=15624 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Dudley from the Logitech UE team again. The issues that European Squeezebox users have been experiencing have been resolved. We are aware that there are issues for some users that use the Logitech Media Server (LMS). We are looking at these issues. Besides these issues, the Squeezebox service should be back to normal. We will continue to closely monitor the service. We apologize for any inconvenience. dwong's Profile: http://forums.slimdevices.com/member.php?userid=57326 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Thank you. castalla's Profile: http://forums.slimdevices.com/member.php?userid=15624 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Yes for a few days then start my Squeezebox Boom does not work anymore. Have two friends with Squeezebox Boom and phoning me, they're hysterical. As an old computer user I tell them that probably has Logitech have a problem that they probably will soon fix. Wait and see. Tell them connect PC with internet radio to the INPUT on Squeezebox and use as speaker until the problem is fixed. Hope you find the problem with the internet. Sten Norlén Köping Sweden https://maps.google.se/maps?hl=svsafe=offq=Koping,+K%C3%B6ping,+Swedenie=UTF-8hq=hnear=0x465c2b0ccfdd8d53:0x400fef341e48200,K%C3%B6pinggl=seei=bImUULjbCcnc4QTy0YHQDQsqi=2ved=0CCsQ8gEwAA . mr_sten's Profile: http://forums.slimdevices.com/member.php?userid=55019 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
Re: [slim] Squeezebox Issues in Europe
Ok ,now my boom is able to connect to mysqueezebox.com again . Mnyb's Profile: http://forums.slimdevices.com/member.php?userid=4143 View this thread: http://forums.slimdevices.com/showthread.php?t=97038 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
