Re: [Elecraft] Dayton Dropoff

[Barry Baines]

Ed:

> On May 15, 2017, at 9:26 PM, Ed Muns  wrote:
> 
> In the past UPS has a spot in the Hamvention exhibits for accepting shipments.


The UPS Store is listed as being in Bulding 6 (6311-6312) at this year’s 
Hamvention.


73,

Barry, WD4ASW
(Departing Boston to drive to  Xenia on Tuesday)


> 
> 73,
> Ed W0YK
> 

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Re: [Elecraft] Dayton Dropoff

[Ed Muns]

In the past UPS has a spot in the Hamvention exhibits for accepting shipments.

73,
Ed W0YK
On May 15, 2017 2:02 PM, Scott Manthe <n...@arrl.net> wrote:
>
> Hi Eric, 
> I was the OP and I appreciate your response. I've long had the return 
> authorization and have procrastinated sending it, as my situation is a 
> bit unusual in that I have an uninstalled KRX3 that I'd like to be 
> updated as well, but not installed. I'll send it after Dayton. Thanks 
> again for responding. One of the many reasons I'm an Elecraft owner. 
>
> Thanks too to everyone else who took the time to reply! 
>
> 73, 
> Scott N9AA 
>
>
> On 5/15/17 3:26 PM, Eric Swartz - WA6HHQ, Elecraft wrote: 
> > Hi Alan, 
> > 
> > I apologize, but we are unable to receive products for service at the 
> > show. In addition to the chance for loss or damage to your radio there 
> > in the commotion of the show, we're maxed out just keeping up with the 
> > regular show sales and demos. We are also limited in what we can hand 
> > carry back with us on the plane to CA. 
> > 
> > Also, anyone planning a service return needs to first contact our 
> > sales or support group and have them issue you a 'return service 
> > authorization' (RSA) form and number along with shipping info to the 
> > factory etc. That's the only way we can guarantee that we will be able 
> > receive it properly to track it, handle it properly, get it completed 
> > quickly and back to you. (I apologize if you have already done that 
> > step :-) 
> > 
> > If you are hand carrying it with you from the U.K., one solution might 
> > be to post it via UPS to us from a local UPS store' in Dayton. There 
> > are a number of these there and also in some of the local office 
> > supply stores.  Of course, make sure to contact us first to get the 
> > RSA form and number. 
> > 
> > 73, 
> > Eric 
> > /elecraft.com/ 
> > 
> > On 5/15/2017 10:18 AM, G4GNX wrote: 
> >> Almost certainly not. 
> >> 
> >> I wanted them to carry some parts to Dayton for collection, but they 
> >> can't do that. I can't see them doing it in 'reverse' either. 
> >> 
> >> I'm having parts shipped to a friend who will then deliver to another 
> >> friend at Dayton, who will carry them back to the UK. 
> >> 
> >> 73, 
> >> 
> >> Alan. G4GNX 
> >> 
> >> -Original Message- From: Scott Manthe 
> >> Sent: Monday, May 15, 2017 6:12 PM 
> >> To: Elecraft@mailman.qth.net 
> >> Subject: [Elecraft] Dayton Dropoff 
> >> 
> >> Hello to the list, 
> >> I'm getting ready to send my K3 off to Elecraft for some updates. Does 
> >> anyone know if it would be possible for me to drop the radio off to them 
> >> at Dayton, saving $50 shipping? The better question might be has anyone 
> >> actually done this? 
> >> 
> >> 73, 
> >> Scott N9AA 
> >> 
> >> __ 
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> >> Message delivered to eric.swa...@elecraft.com 
> > 
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> > 
>
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Re: [Elecraft] Dayton Dropoff

[Scott Manthe]

The question was asked without any expectation that Elecraft could/would 
do this and no criticism was offered when Eric said they couldn't.


The unfortunate thing about the Internet is that there are people who've 
apparently forgotten what it means to be polite and who feel the need to 
offer a criticism on almost any question, no matter how innocent, or 
every suggestion, no matter how well meaning.


73,
Scott N9AA


On 5/15/17 7:50 PM, w7aqk wrote:

Scott,

Are you serious???  How do you expect them to get your rig back to 
Watsonville without incurring some added cost?  It certainly costs 
them something to bring all that they bring in the first place!!!


Bite the bullet, and put it in the mail!

Dave W7AQK

--
From: Scott Manthe 


Hello to the list,
I'm getting ready to send my K3 off to Elecraft for some updates. Does
anyone know if it would be possible for me to drop the radio off to them
at Dayton, saving $50 shipping? The better question might be has anyone
actually done this?

73,
Scott N9AA
__ 


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Re: [Elecraft] Dayton Dropoff

[w7aqk]

Scott,

Are you serious???  How do you expect them to get your rig back to 
Watsonville without incurring some added cost?  It certainly costs them 
something to bring all that they bring in the first place!!!


Bite the bullet, and put it in the mail!

Dave W7AQK

--
From: Scott Manthe 


Hello to the list,
I'm getting ready to send my K3 off to Elecraft for some updates. Does
anyone know if it would be possible for me to drop the radio off to them
at Dayton, saving $50 shipping? The better question might be has anyone
actually done this?

73,
Scott N9AA 


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Re: [Elecraft] Dayton Dropoff

[Don Wilhelm]

Despite that being Elecraft policy, if anyone has a K2, K1, KX1 or 
XVseries transverter that is to be sent to me for repair, you can hand 
it to me *personally* at the Elecraft booth (do not leave it at the 
booth with anyone else).

If I am away from the booth, come back in an hour or so.

I will be driving from Dayton back to Wake Forest, NC, so a few extra 
packages will not be any problem.


Be certain you have the service form filled out and packed with your gear.
Please put it in a box for easier handling or stacking.  Pack it so it 
does not move inside the box.


73,
Don W3FPR

On 5/15/2017 3:26 PM, Eric Swartz - WA6HHQ, Elecraft wrote:

Hi Alan,

I apologize, but we are unable to receive products for service at the 
show. In addition to the chance for loss or damage to your radio there 
in the commotion of the show, we're maxed out just keeping up with the 
regular show sales and demos. We are also limited in what we can hand 
carry back with us on the plane to CA.


Also, anyone planning a service return needs to first contact our sales 
or support group and have them issue you a 'return service 
authorization' (RSA) form and number along with shipping info to the 
factory etc. That's the only way we can guarantee that we will be able 
receive it properly to track it, handle it properly, get it completed 
quickly and back to you. (I apologize if you have already done that step 
:-)


If you are hand carrying it with you from the U.K., one solution might 
be to post it via UPS to us from a local UPS store' in Dayton. There are 
a number of these there and also in some of the local office supply 
stores.  Of course, make sure to contact us first to get the RSA form 
and number.


73,
Eric
/elecraft.com/

On 5/15/2017 10:18 AM, G4GNX wrote:

Almost certainly not.

I wanted them to carry some parts to Dayton for collection, but they 
can't do that. I can't see them doing it in 'reverse' either.


I'm having parts shipped to a friend who will then deliver to another 
friend at Dayton, who will carry them back to the UK.


73,

Alan. G4GNX

-Original Message- From: Scott Manthe
Sent: Monday, May 15, 2017 6:12 PM
To: Elecraft@mailman.qth.net
Subject: [Elecraft] Dayton Dropoff

Hello to the list,
I'm getting ready to send my K3 off to Elecraft for some updates. Does
anyone know if it would be possible for me to drop the radio off to them
at Dayton, saving $50 shipping? The better question might be has anyone
actually done this?

73,
Scott N9AA

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Re: [Elecraft] Dayton Dropoff

[Scott Manthe]

Hi Eric,
I was the OP and I appreciate your response. I've long had the return 
authorization and have procrastinated sending it, as my situation is a 
bit unusual in that I have an uninstalled KRX3 that I'd like to be 
updated as well, but not installed. I'll send it after Dayton. Thanks 
again for responding. One of the many reasons I'm an Elecraft owner.


Thanks too to everyone else who took the time to reply!

73,
Scott N9AA


On 5/15/17 3:26 PM, Eric Swartz - WA6HHQ, Elecraft wrote:

Hi Alan,

I apologize, but we are unable to receive products for service at the 
show. In addition to the chance for loss or damage to your radio there 
in the commotion of the show, we're maxed out just keeping up with the 
regular show sales and demos. We are also limited in what we can hand 
carry back with us on the plane to CA.


Also, anyone planning a service return needs to first contact our 
sales or support group and have them issue you a 'return service 
authorization' (RSA) form and number along with shipping info to the 
factory etc. That's the only way we can guarantee that we will be able 
receive it properly to track it, handle it properly, get it completed 
quickly and back to you. (I apologize if you have already done that 
step :-)


If you are hand carrying it with you from the U.K., one solution might 
be to post it via UPS to us from a local UPS store' in Dayton. There 
are a number of these there and also in some of the local office 
supply stores.  Of course, make sure to contact us first to get the 
RSA form and number.


73,
Eric
/elecraft.com/

On 5/15/2017 10:18 AM, G4GNX wrote:

Almost certainly not.

I wanted them to carry some parts to Dayton for collection, but they 
can't do that. I can't see them doing it in 'reverse' either.


I'm having parts shipped to a friend who will then deliver to another 
friend at Dayton, who will carry them back to the UK.


73,

Alan. G4GNX

-Original Message- From: Scott Manthe
Sent: Monday, May 15, 2017 6:12 PM
To: Elecraft@mailman.qth.net
Subject: [Elecraft] Dayton Dropoff

Hello to the list,
I'm getting ready to send my K3 off to Elecraft for some updates. Does
anyone know if it would be possible for me to drop the radio off to them
at Dayton, saving $50 shipping? The better question might be has anyone
actually done this?

73,
Scott N9AA

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Re: [Elecraft] Dayton Dropoff

[G4GNX]

Hi Eric.

I'm sure there's no need to apologise, but actually it's Scott (the OP) 
who wanted to transport a rig, not me.


My comment was merely to illustrate that Scott's request was unlikely to 
be fulfilled and certainly was not a complaint.


I fully accept your reasons for not transporting customers' goods to and 
from Dayton and I'm quite happy with the current arrangement I have for 
collecting my Elecraft order.


On my own behalf, thank you for your attention, which is one of the 
reasons I'm glad that I use Elecraft products.


73,

Alan. G4GNX

On 15/05/2017 20:26, Eric Swartz - WA6HHQ, Elecraft wrote:

Hi Alan,

I apologize, but we are unable to receive products for service at the 
show. In addition to the chance for loss or damage to your radio there 
in the commotion of the show, we're maxed out just keeping up with the 
regular show sales and demos. We are also limited in what we can hand 
carry back with us on the plane to CA.


Also, anyone planning a service return needs to first contact our 
sales or support group and have them issue you a 'return service 
authorization' (RSA) form and number along with shipping info to the 
factory etc. That's the only way we can guarantee that we will be able 
receive it properly to track it, handle it properly, get it completed 
quickly and back to you. (I apologize if you have already done that 
step :-)


If you are hand carrying it with you from the U.K., one solution might 
be to post it via UPS to us from a local UPS store' in Dayton. There 
are a number of these there and also in some of the local office 
supply stores.  Of course, make sure to contact us first to get the 
RSA form and number.


73,
Eric
/elecraft.com/

On 5/15/2017 10:18 AM, G4GNX wrote:

Almost certainly not.

I wanted them to carry some parts to Dayton for collection, but they 
can't do that. I can't see them doing it in 'reverse' either.


I'm having parts shipped to a friend who will then deliver to another 
friend at Dayton, who will carry them back to the UK.


73,

Alan. G4GNX

-Original Message- From: Scott Manthe
Sent: Monday, May 15, 2017 6:12 PM
To: Elecraft@mailman.qth.net
Subject: [Elecraft] Dayton Dropoff

Hello to the list,
I'm getting ready to send my K3 off to Elecraft for some updates. Does
anyone know if it would be possible for me to drop the radio off to them
at Dayton, saving $50 shipping? The better question might be has anyone
actually done this?

73,
Scott N9AA 

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Re: [Elecraft] Dayton Dropoff

[Eric Swartz - WA6HHQ, Elecraft]

Hi Alan,

I apologize, but we are unable to receive products for service at the show. In 
addition to the chance for loss or damage to your radio there in the commotion 
of the show, we're maxed out just keeping up with the regular show sales and 
demos. We are also limited in what we can hand carry back with us on the plane 
to CA.


Also, anyone planning a service return needs to first contact our sales or 
support group and have them issue you a 'return service authorization' (RSA) 
form and number along with shipping info to the factory etc. That's the only way 
we can guarantee that we will be able receive it properly to track it, handle it 
properly, get it completed quickly and back to you. (I apologize if you have 
already done that step :-)


If you are hand carrying it with you from the U.K., one solution might be to 
post it via UPS to us from a local UPS store' in Dayton. There are a number of 
these there and also in some of the local office supply stores.  Of course, make 
sure to contact us first to get the RSA form and number.


73,
Eric
/elecraft.com/

On 5/15/2017 10:18 AM, G4GNX wrote:

Almost certainly not.

I wanted them to carry some parts to Dayton for collection, but they can't do 
that. I can't see them doing it in 'reverse' either.


I'm having parts shipped to a friend who will then deliver to another friend 
at Dayton, who will carry them back to the UK.


73,

Alan. G4GNX

-Original Message- From: Scott Manthe
Sent: Monday, May 15, 2017 6:12 PM
To: Elecraft@mailman.qth.net
Subject: [Elecraft] Dayton Dropoff

Hello to the list,
I'm getting ready to send my K3 off to Elecraft for some updates. Does
anyone know if it would be possible for me to drop the radio off to them
at Dayton, saving $50 shipping? The better question might be has anyone
actually done this?

73,
Scott N9AA

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Re: [Elecraft] Dayton Dropoff

[Guy Olinger K2AV]

Call em up and ask them directly.

73, Guy K2AV

On Mon, May 15, 2017 at 1:12 PM, Scott Manthe  wrote:
> Hello to the list,
> I'm getting ready to send my K3 off to Elecraft for some updates. Does
> anyone know if it would be possible for me to drop the radio off to them at
> Dayton, saving $50 shipping? The better question might be has anyone
> actually done this?
>
> 73,
> Scott N9AA
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> Message delivered to k2av@gmail.com
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Re: [Elecraft] Dayton Dropoff

[Clay Autery]

Please don't do that to them!!!  They have enough to deal with getting
tons of stuff to Ohio and back...

Ship it to them If you don't have the right packaging, then call and
ask them to sell you a new set of packing materials...

Thanks!

PS - I need to send my K3s in too, I think...  but I will wait until
AFTER the Hamvention and send it direct.

__
Clay Autery, KY5G

On 5/15/2017 12:12 PM, Scott Manthe wrote:
> Hello to the list,
> I'm getting ready to send my K3 off to Elecraft for some updates. Does
> anyone know if it would be possible for me to drop the radio off to
> them at Dayton, saving $50 shipping? The better question might be has
> anyone actually done this?
>
> 73,
> Scott N9AA

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Re: [Elecraft] Dayton Dropoff

[G4GNX]

Almost certainly not.

I wanted them to carry some parts to Dayton for collection, but they can't 
do that. I can't see them doing it in 'reverse' either.


I'm having parts shipped to a friend who will then deliver to another friend 
at Dayton, who will carry them back to the UK.


73,

Alan. G4GNX

-Original Message- 
From: Scott Manthe

Sent: Monday, May 15, 2017 6:12 PM
To: Elecraft@mailman.qth.net
Subject: [Elecraft] Dayton Dropoff

Hello to the list,
I'm getting ready to send my K3 off to Elecraft for some updates. Does
anyone know if it would be possible for me to drop the radio off to them
at Dayton, saving $50 shipping? The better question might be has anyone
actually done this?

73,
Scott N9AA

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[Elecraft] Dayton Dropoff

[Scott Manthe]

Hello to the list,
I'm getting ready to send my K3 off to Elecraft for some updates. Does 
anyone know if it would be possible for me to drop the radio off to them 
at Dayton, saving $50 shipping? The better question might be has anyone 
actually done this?


73,
Scott N9AA
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