RE: Failed delivery
We've also had problems with incoming messages from mailing lists generated by Mailman etc. The logs of the sending server show them being delivered to our ES 5.5 server, and message tracking indicates that they have been delivered to the correct mailboxes. They then appear in some mailboxes correctly, but not in others. I've tried using the Exchange Client to search for the message with no result. We've also had situations where a message (either from within or outside our organisation) is sent to multiple outside mailing lists on multiple outside servers. If one of our users is on more than one of these lists then they receive only one copy of the message - it's as if some form of de-duplication is taking place somewhere. By the way, this latter behaviour also seems to occur in other related organisations who are on the same mailing lists. They all use ES (various versions) as far as I am aware. David -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Watkins V Sent: 27 February 2003 17:28 To: Exchange Discussions Subject: RE: Failed delivery Absolutely nothing!! For the smpt logs. I'll switch message tracking on, Vanessa -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED] Sent: 27 February 2003 15:45 To: Exchange Discussions Subject: Re: Failed delivery What do SMTP logging and message tracking on the Exchange server indicate? On 2/27/03 9:09, Watkins V [EMAIL PROTECTED] wrote: That's a problem because there aren't any being received. Tests from the list server machine indicate a positive helo and response, so no obvious smtp problem!! -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED] Sent: 27 February 2003 15:06 To: Exchange Discussions Subject: Re: Failed delivery Perhaps if you posted a sample DNR... On 2/27/03 8:49, Watkins V [EMAIL PROTECTED] wrote: Dear all, We have a situation where exchange 5.5 users are subscribed to a list as supplied by a unix listmanager. When a message is sent to this list, there are 240 members, there always seem to be a number of failures, which appear to be random. Any ideas why? I have looked for events in the logs after switching on all logging for mta, is, transport etc, but nothing useful. They are not over their mailbox limit, they do not all have inbox rules, so I am baffled. Ex5.5 sp4 plus fixes, NT 4etc thanks Vanessa Watkins Network Manager Royal Holloway, University of London Tel: 01784 443728 email: [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Failed delivery
Dear all, We have a situation where exchange 5.5 users are subscribed to a list as supplied by a unix listmanager. When a message is sent to this list, there are 240 members, there always seem to be a number of failures, which appear to be random. Any ideas why? I have looked for events in the logs after switching on all logging for mta, is, transport etc, but nothing useful. They are not over their mailbox limit, they do not all have inbox rules, so I am baffled. Ex5.5 sp4 plus fixes, NT 4etc thanks Vanessa Watkins Network Manager Royal Holloway, University of London Tel: 01784 443728 email: [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Re: Failed delivery
Perhaps if you posted a sample DNR... On 2/27/03 8:49, Watkins V [EMAIL PROTECTED] wrote: Dear all, We have a situation where exchange 5.5 users are subscribed to a list as supplied by a unix listmanager. When a message is sent to this list, there are 240 members, there always seem to be a number of failures, which appear to be random. Any ideas why? I have looked for events in the logs after switching on all logging for mta, is, transport etc, but nothing useful. They are not over their mailbox limit, they do not all have inbox rules, so I am baffled. Ex5.5 sp4 plus fixes, NT 4etc thanks Vanessa Watkins Network Manager Royal Holloway, University of London Tel: 01784 443728 email: [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Failed delivery
That's a problem because there aren't any being received. Tests from the list server machine indicate a positive helo and response, so no obvious smtp problem!! -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED] Sent: 27 February 2003 15:06 To: Exchange Discussions Subject: Re: Failed delivery Perhaps if you posted a sample DNR... On 2/27/03 8:49, Watkins V [EMAIL PROTECTED] wrote: Dear all, We have a situation where exchange 5.5 users are subscribed to a list as supplied by a unix listmanager. When a message is sent to this list, there are 240 members, there always seem to be a number of failures, which appear to be random. Any ideas why? I have looked for events in the logs after switching on all logging for mta, is, transport etc, but nothing useful. They are not over their mailbox limit, they do not all have inbox rules, so I am baffled. Ex5.5 sp4 plus fixes, NT 4etc thanks Vanessa Watkins Network Manager Royal Holloway, University of London Tel: 01784 443728 email: [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Failed delivery
I thought you can only use a dnr on ER? -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED] Sent: Thursday, February 27, 2003 10:06 AM To: Exchange Discussions Subject: Re: Failed delivery Perhaps if you posted a sample DNR... On 2/27/03 8:49, Watkins V [EMAIL PROTECTED] wrote: Dear all, We have a situation where exchange 5.5 users are subscribed to a list as supplied by a unix listmanager. When a message is sent to this list, there are 240 members, there always seem to be a number of failures, which appear to be random. Any ideas why? I have looked for events in the logs after switching on all logging for mta, is, transport etc, but nothing useful. They are not over their mailbox limit, they do not all have inbox rules, so I am baffled. Ex5.5 sp4 plus fixes, NT 4etc thanks Vanessa Watkins Network Manager Royal Holloway, University of London Tel: 01784 443728 email: [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Re: Failed delivery
What do SMTP logging and message tracking on the Exchange server indicate? On 2/27/03 9:09, Watkins V [EMAIL PROTECTED] wrote: That's a problem because there aren't any being received. Tests from the list server machine indicate a positive helo and response, so no obvious smtp problem!! -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED] Sent: 27 February 2003 15:06 To: Exchange Discussions Subject: Re: Failed delivery Perhaps if you posted a sample DNR... On 2/27/03 8:49, Watkins V [EMAIL PROTECTED] wrote: Dear all, We have a situation where exchange 5.5 users are subscribed to a list as supplied by a unix listmanager. When a message is sent to this list, there are 240 members, there always seem to be a number of failures, which appear to be random. Any ideas why? I have looked for events in the logs after switching on all logging for mta, is, transport etc, but nothing useful. They are not over their mailbox limit, they do not all have inbox rules, so I am baffled. Ex5.5 sp4 plus fixes, NT 4etc thanks Vanessa Watkins Network Manager Royal Holloway, University of London Tel: 01784 443728 email: [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Re: Failed delivery
I've had a few desktops I wanted a DNR for. -Patrick R. Sweeney http://boston.craigslist.org/bos/res/8484283.html - Original Message - From: Avi Smith-Rapaport [EMAIL PROTECTED] To: Exchange Discussions [EMAIL PROTECTED] Sent: Thursday, February 27, 2003 10:22 AM Subject: RE: Failed delivery I thought you can only use a dnr on ER? -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED] Sent: Thursday, February 27, 2003 10:06 AM To: Exchange Discussions Subject: Re: Failed delivery Perhaps if you posted a sample DNR... On 2/27/03 8:49, Watkins V [EMAIL PROTECTED] wrote: Dear all, We have a situation where exchange 5.5 users are subscribed to a list as supplied by a unix listmanager. When a message is sent to this list, there are 240 members, there always seem to be a number of failures, which appear to be random. Any ideas why? I have looked for events in the logs after switching on all logging for mta, is, transport etc, but nothing useful. They are not over their mailbox limit, they do not all have inbox rules, so I am baffled. Ex5.5 sp4 plus fixes, NT 4etc thanks Vanessa Watkins Network Manager Royal Holloway, University of London Tel: 01784 443728 email: [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Failed delivery
Absolutely nothing!! For the smpt logs. I'll switch message tracking on, Vanessa -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED] Sent: 27 February 2003 15:45 To: Exchange Discussions Subject: Re: Failed delivery What do SMTP logging and message tracking on the Exchange server indicate? On 2/27/03 9:09, Watkins V [EMAIL PROTECTED] wrote: That's a problem because there aren't any being received. Tests from the list server machine indicate a positive helo and response, so no obvious smtp problem!! -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED] Sent: 27 February 2003 15:06 To: Exchange Discussions Subject: Re: Failed delivery Perhaps if you posted a sample DNR... On 2/27/03 8:49, Watkins V [EMAIL PROTECTED] wrote: Dear all, We have a situation where exchange 5.5 users are subscribed to a list as supplied by a unix listmanager. When a message is sent to this list, there are 240 members, there always seem to be a number of failures, which appear to be random. Any ideas why? I have looked for events in the logs after switching on all logging for mta, is, transport etc, but nothing useful. They are not over their mailbox limit, they do not all have inbox rules, so I am baffled. Ex5.5 sp4 plus fixes, NT 4etc thanks Vanessa Watkins Network Manager Royal Holloway, University of London Tel: 01784 443728 email: [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Troubleshooting Failed Delivery
Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing. Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Troubleshooting Failed Delivery
What version of exchange are you using? Do the two parties concerned reside on the same network? Regards Mr Louis Joyce Data Support Specialist BT Ignite eSolutions -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:39 To: Exchange Discussions Subject: Troubleshooting Failed Delivery Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing. Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Troubleshooting Failed Delivery
Sorry for not including this, we have Exchange 5.5 SP3 and they are another organisation, who's system I am not aware of -Original Message- From: Louis Joyce [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:47 To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery What version of exchange are you using? Do the two parties concerned reside on the same network? Regards Mr Louis Joyce Data Support Specialist BT Ignite eSolutions -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:39 To: Exchange Discussions Subject: Troubleshooting Failed Delivery Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing. Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Troubleshooting Failed Delivery
Maybe the client got an NDR and is not wanting to admit it. Ask him to forward you the delivery receipt and check the addressing on it. I would also ask the client to send the email again but to yourself. But without access to your clients systems, you will be unable to trace the precise movements of the mail. You have already searched on your system to no avail. Regards Mr Louis Joyce Data Support Specialist BT Ignite eSolutions -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 12:02 To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery Sorry for not including this, we have Exchange 5.5 SP3 and they are another organisation, who's system I am not aware of -Original Message- From: Louis Joyce [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:47 To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery What version of exchange are you using? Do the two parties concerned reside on the same network? Regards Mr Louis Joyce Data Support Specialist BT Ignite eSolutions -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:39 To: Exchange Discussions Subject: Troubleshooting Failed Delivery Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing. Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Troubleshooting Failed Delivery
From your side of the fence look at the tracking logs for the time the message was sent from your employee. You do have tracking enabled right? From the Surveyor side have them forward the message they replied with to your account (make sure they spell your domain correctly). Furthermore, have them send you the header of the reply they received so you can find out where the original message went to. Nate Couch EDS Messaging -- From: Niki Blowfield Reply To: [EMAIL PROTECTED] Sent: Thursday, May 30, 2002 06:01 To: [EMAIL PROTECTED] Subject: RE: Troubleshooting Failed Delivery Sorry for not including this, we have Exchange 5.5 SP3 and they are another organisation, who's system I am not aware of -Original Message- From: Louis Joyce [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:47 To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery What version of exchange are you using? Do the two parties concerned reside on the same network? Regards Mr Louis Joyce Data Support Specialist BT Ignite eSolutions -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:39 To: Exchange Discussions Subject: Troubleshooting Failed Delivery Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing. Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Troubleshooting Failed Delivery
Niki, You haven't said if you have checked in the mail entering this site in tracking logs to see if exchange actually received it through the IMS connector? have you checked the tracking logs? Cheers Paul Standards are like toothbrushes, everybody agrees you should have one, but no one wants to use yours -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: Thursday, May 30, 2002 12:02 PM To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery Sorry for not including this, we have Exchange 5.5 SP3 and they are another organisation, who's system I am not aware of -Original Message- From: Louis Joyce [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:47 To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery What version of exchange are you using? Do the two parties concerned reside on the same network? Regards Mr Louis Joyce Data Support Specialist BT Ignite eSolutions -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:39 To: Exchange Discussions Subject: Troubleshooting Failed Delivery Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing. Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] ** The information contained in this message or any of its attachments may be confidential and is intended for the exclusive use of the addressee(s). Any disclosure, reproduction, distribution or other dissemination or use of this communication is strictly prohibited without the express permission of the sender. The views expressed in this email are those of the individual and not necessarily those of Sony or Sony affiliated companies. Sony email is for business use only. This email and any response may be monitored by Sony United Kingdom Limited. (05) ** _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
AW: Troubleshooting Failed Delivery
You also may check your firewall logfile... If nothing there then it's probably obvious. Ricki -Ursprüngliche Nachricht- Von: Niki Blowfield [mailto:[EMAIL PROTECTED]] Gesendet: Donnerstag, 30. Mai 2002 13:02 An: Exchange Discussions Betreff: RE: Troubleshooting Failed Delivery Sorry for not including this, we have Exchange 5.5 SP3 and they are another organisation, who's system I am not aware of -Original Message- From: Louis Joyce [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:47 To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery What version of exchange are you using? Do the two parties concerned reside on the same network? Regards Mr Louis Joyce Data Support Specialist BT Ignite eSolutions -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:39 To: Exchange Discussions Subject: Troubleshooting Failed Delivery Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing. Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Troubleshooting Failed Delivery
he spelt our domain wrong Thanks for the replies -Original Message- From: Hurst, Paul [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 12:12 To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery Niki, You haven't said if you have checked in the mail entering this site in tracking logs to see if exchange actually received it through the IMS connector? have you checked the tracking logs? Cheers Paul Standards are like toothbrushes, everybody agrees you should have one, but no one wants to use yours -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: Thursday, May 30, 2002 12:02 PM To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery Sorry for not including this, we have Exchange 5.5 SP3 and they are another organisation, who's system I am not aware of -Original Message- From: Louis Joyce [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:47 To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery What version of exchange are you using? Do the two parties concerned reside on the same network? Regards Mr Louis Joyce Data Support Specialist BT Ignite eSolutions -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 11:39 To: Exchange Discussions Subject: Troubleshooting Failed Delivery Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing. Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] ** The information contained in this message or any of its attachments may be confidential and is intended for the exclusive use of the addressee(s). Any disclosure, reproduction, distribution or other dissemination or use of this communication is strictly prohibited without the express permission of the sender. The views expressed in this email are those of the individual and not necessarily those of Sony or Sony affiliated companies. Sony email is for business use only. This email and any response may be monitored by Sony United Kingdom Limited. (05) ** _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Troubleshooting Failed Delivery
There is no guaranteed QoS with e-mail. If the client really wanted to make sure the message was received, the proper procedure is to follow up by telephone, fax or yak. -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: Thursday, May 30, 2002 5:39 AM To: Exchange Discussions Subject: Troubleshooting Failed Delivery Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing. Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Troubleshooting Failed Delivery
or quack -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED]] Sent: Thursday, May 30, 2002 10:06 AM To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery There is no guaranteed QoS with e-mail. If the client really wanted to make sure the message was received, the proper procedure is to follow up by telephone, fax or yak. -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: Thursday, May 30, 2002 5:39 AM To: Exchange Discussions Subject: Troubleshooting Failed Delivery Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing. Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] -- The information contained in this email message is privileged and confidential information intended only for the use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you have received this email in error, please immediately notify Veronis Suhler Stevenson by telephone (212)935-4990, fax (212)381-8168, or email ([EMAIL PROTECTED]) and delete the message. Thank you. == _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Troubleshooting Failed Delivery
I always like to follow things up with a beer... Regards Mr Louis Joyce Data Support Specialist BT Ignite eSolutions -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 15:06 To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery There is no guaranteed QoS with e-mail. If the client really wanted to make sure the message was received, the proper procedure is to follow up by telephone, fax or yak. -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: Thursday, May 30, 2002 5:39 AM To: Exchange Discussions Subject: Troubleshooting Failed Delivery Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing. Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Troubleshooting Failed Delivery
I agree, and said as much to the guy chasing it up with me. If somethings that important, just merely emailing and forgetting something is not sufficient Unfortunately, if you value somebodies business you have to go the long and technical route to proving that, rather than just coming out with such a statement Heck, theres no way I'd ever rely on anything I'd set up for garunteed delivery :) -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED]] Sent: 30 May 2002 15:06 To: Exchange Discussions Subject: RE: Troubleshooting Failed Delivery There is no guaranteed QoS with e-mail. If the client really wanted to make sure the message was received, the proper procedure is to follow up by telephone, fax or yak. -Original Message- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: Thursday, May 30, 2002 5:39 AM To: Exchange Discussions Subject: Troubleshooting Failed Delivery Dear All, Looking for a bit of advice here if poss please One of our clients sent an email to one of our surveyors regarding something that's apparently very important. Surveyor never received the email. Client claims he received a delivery notification A common problem for us is for people sending us emails to spell our domain wrong. The most common mispelt domain exists, and seems to just catch [EMAIL PROTECTED] as we never get NDR's when people send our emails there I logged on as this surveyor, checked his email for the date and time the email was sent, nothing for that day. Checked deleted items, and recovered deleted items, nothing. So I checked the IMC Archive In folder, opened all emails within a couple of hours of the time the email was supposedly sent and a delivery received, nothing Now we don't want to upset the client, as they are our client, and we need the work they provide us, but they are getting a little contractural over this email Without being negative to them, I need to know exactly what is needed for me to track this email down. The message body was forwarded to me, but all this shows is that the email was sent to Our Surveyor i.e. the name in the contacts list I'm thinking I need them to forward me the message directly from their sent items, as well if possible, as the notification report Any thoughts? Thanks... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
