Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
To everyone who offered help: I seem to have solved the problem by restarting the router. To be honest, this makes very little sense to me (since only my Mojave Mac had any problems), and I still fear it may not work after a while, but at least this way I can now access the web interface. If it stops working again my suspicion is that it all has to do with the implementation of Rendezvous, now called Bonjour, aka mDNS. In that case I will start by switching that off, which can be done in the web interface. I am glad I did this before resetting the printing system or using the migration assistant, since both these would probably have lost all my other printer setups as well, which I was trying to avoid. Anyhow, thanks to all! ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Like I said, I'm not sure where the link is that I used several years ago to fix this problem. When I had this issue I thought all of the same thoughts you expressed about "pinging", network issue (or non-issues) and drivers but like I said, it was all resolved when transporting the printer settings from a machine in my office that already worked with the printer, which it sounds like you have another machine that currently does. BTW-it doesn't matter if the other machine is an older OS. I"ll try to give you a step by step but I don't really know your setup: 1. The machine that can still print to the HP - put that in Target Mode. https://support.apple.com/en-us/HT201462 https://www.howtogeek.com/214322/how-to-boot-your-mac-in-target-disk-mode-for-easy-file-transfers/ 2. On your Mojave machine open Migration Assistant. https://support.apple.com/en-us/HT204350 3. Select "From a Mac..." 4. Select the machine you have in target mode. 5. Input the security code that may come up. 6. Uncheck all of the items to transfer. Go to the bottom where it says "Computer & Network Settings" and open the arrow. 7. Select Printer settings. 8. Click Continue. That should bring your old printer settings over, even if it's coming from an older OS. Once you've done this, your printer should work. I'm not sure what's missing or what was different in the transfer but I was very surprised after days of tearing my hair out that it "just worked." After I got it setup, I did go back and update the drivers if they needed it...but the 5000 hasn't been updated in a long time. Good luck. Steve Fiskum From: Finale on behalf of Johannes Gebauer Sent: Monday, May 6, 2019 1:27 AM To: finale@shsu.edu Subject: Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave Am 06.05.19 um 00:47 schrieb Fiskum, Steve: > I’ve had this problem before with my 5000 especially if you do a clean > install. I fixed the issue using migration assistant. I can’t find the link I > used for the description on how to do this but basically I connected to my > other machine that still printed to the 5000 and just migrated the printer > settings then everything worked perfectly. I had all the same issues you > describe and it fixed it in a matter of minutes. Dear Steve, I really don't understand what you did to make it work. As far as I can see the problem is not really a driver problem, but a problem of network communication with the printer. Even without any drivers I should be able to ping the printer and talk to the web interface - which my Mac cannot. How could I migrate this? Can you give me a step-by-step? Thanks, Johannes ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Johannes, I am following with interest because I still use my HP LJ 5000, though I’m still on Sierra (10.12.6). My computer (2015 MacBook Pro) also does not have an ethernet connection, but I made one by buying a Thunderbolt-to-ethernet adapter. This _might_ work, or it might not. Maybe worth a try? I’ve not been able to use wifi for my HP LJ 5000 because my router is some distance from where the printer lives, so I can’t plug the printer directly into the router. In my most recent computer upgrades, I did use the migration assistant. Someone already suggested that you find that. It SHOULD be on your computer if you search, but it is likely in your Applications/Utilities folder. I believe you can set it to migrate limited things, so, perhaps, only your printer settings from your backup or old computer (or wife’s computer)? I don’t know, and I would be really careful doing this, making sure you don’t make things worse! In the meantime, given the emergency deadlines, can you print using printer share, routing through your wife’s computer? Or more direct, just bring pdfs over to her computer for your print jobs? That printer is a remarkable thing. 12x18, good resolution, fast, and it just keeps working, decade after decade. Good luck — and please keep us informed!! I would love to know how you solved what seems to be a Mojave issue. David Froom >> My Macbook like my wife's is connected via WIFI, mine doesn't even have an >> ethernet connection. >> >> Everything worked fine until I upgraded to Mojave. ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
I had problems with my Lexmark printer after upgrading to High Sierra. What I earned is that not all printers are compatible with the Mac OS. Apple published a list of compatible printers when High Sierra was released. Is the HP printer in question on that list? BTW, I resolved the issue by buying a new printer. Larry > On May 5, 2019, at 11:07 AM, Johannes Gebauer > wrote: > > Just to add: The printer works just fine with exactly the same setup from my > wife's computer running El Capitan. So it is definitely something to do with > Mojave. Some security setting perhaps? > ___ > Finale mailing list > Finale@shsu.edu > https://lists.shsu.edu/mailman/listinfo/finale > > To unsubscribe from finale send a message to: > finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
I guess the printer may have some serial and parallel connectors, but I wouldn't know how to connect it to a modern Mac. It is definitely pre-USB... It is a network printer, that's the way it is usually connected. Am 06.05.19 um 11:05 schrieb David H. Bailey: On 5/6/2019 2:25 AM, Johannes Gebauer wrote: Am 05.05.19 um 21:42 schrieb David H. Bailey: Have you tried hooking a cable up between your macbook and the printer and printing directly, just to see if Mojave will actually print to that printer without any network situation intervening? The MacBook does not have Ethernet. You misunderstood me -- I meant a direct cable (most likely USB) from your macbook to the printer itself, not involving any network at all. -- * David H. Bailey dhbaile...@comcast.net http://www.davidbaileymusicstudio.com ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
On 5/6/2019 2:25 AM, Johannes Gebauer wrote: Am 05.05.19 um 21:42 schrieb David H. Bailey: Have you tried hooking a cable up between your macbook and the printer and printing directly, just to see if Mojave will actually print to that printer without any network situation intervening? The MacBook does not have Ethernet. You misunderstood me -- I meant a direct cable (most likely USB) from your macbook to the printer itself, not involving any network at all. -- * David H. Bailey dhbaile...@comcast.net http://www.davidbaileymusicstudio.com ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Am 06.05.19 um 00:47 schrieb Fiskum, Steve: I’ve had this problem before with my 5000 especially if you do a clean install. I fixed the issue using migration assistant. I can’t find the link I used for the description on how to do this but basically I connected to my other machine that still printed to the 5000 and just migrated the printer settings then everything worked perfectly. I had all the same issues you describe and it fixed it in a matter of minutes. Dear Steve, I really don't understand what you did to make it work. As far as I can see the problem is not really a driver problem, but a problem of network communication with the printer. Even without any drivers I should be able to ping the printer and talk to the web interface - which my Mac cannot. How could I migrate this? Can you give me a step-by-step? Thanks, Johannes ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Am 05.05.19 um 21:42 schrieb David H. Bailey: Have you tried hooking a cable up between your macbook and the printer and printing directly, just to see if Mojave will actually print to that printer without any network situation intervening? The MacBook does not have Ethernet. ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
I’ve had this problem before with my 5000 especially if you do a clean install. I fixed the issue using migration assistant. I can’t find the link I used for the description on how to do this but basically I connected to my other machine that still printed to the 5000 and just migrated the printer settings then everything worked perfectly. I had all the same issues you describe and it fixed it in a matter of minutes. Good luck. Steve Fiskum > On May 5, 2019, at 1:22 PM, Johannes Gebauer > wrote: > > On my wife's computer I get what I assume is the normal ping response with a > ms-value for each ping. > > My Macbook like my wife's is connected via WIFI, mine doesn't even have an > ethernet connection. > > Everything worked fine until I upgraded to Mojave. > > The WIFI in the house consists of > > A Fritzbox router connected to the DSL > Another Fritzbox router used as a WIFI repeater, where the printer is > connected via ethernet. > > My Macbook lives in the same room as that repeater fritzbox, so it usually > connects to that WIFI. > > There is also a little Fritz WIFI repeater, which is what my wife's computer > is connected through. > > Just to make sure that this doesn't play a role, I took my computer into that > room, it connected to the WIFI through the little repeater (the Fritzbox can > show the Mesh-setup in detail). No change, it could still not access the > printer. The WIFI access was now identical to my wife's Mac, at least in > terms of where the computer was connected in relation to the printer. > > Ergo, I am pretty sure it has to do with the computer's setup, or Mojave > itself. There must be a setting I have overlooked, which prevents the > computer from talking properly to the printer. > > Johannes > >> Am 05.05.19 um 19:18 schrieb Robert Patterson: >> So first things first. Check that ping actually produces different results >> on your wife's machine. Then make doubly certain you have the right IP >> address. After that you have to start investigating why your computer can't >> see the printer. Do you have any separate routers or wifi access points >> other than your main router? >> On Sun, May 5, 2019 at 12:16 PM Johannes Gebauer >> wrote: >>> So here is the real result: >>> >>> [Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29 >>> PING 192.168.178.29 (192.168.178.29): 56 data bytes >>> Request timeout for icmp_seq 0 >>> Request timeout for icmp_seq 1 >>> Request timeout for icmp_seq 2 >>> Request timeout for icmp_seq 3 >>> Request timeout for icmp_seq 4 >>> Request timeout for icmp_seq 5 >>> Request timeout for icmp_seq 6 >>> Request timeout for icmp_seq 7 >>> ^Z >>> Suspended >>> [Johannes-MacBook:~] johannesgebauer% >>> >>> Expected? >>> Am 05.05.19 um 18:31 schrieb Robert Patterson: Suppose your printer's IP address is 192.168.1.5. Open your terminal and type in ping 192.168.1.5 If your computer can see the address it should start responding continuously until you hit ctrl-Z. If it doesn't, then for some reason >>> your computer doesn't see the printer. >>> ___ >>> Finale mailing list >>> Finale@shsu.edu >>> https://lists.shsu.edu/mailman/listinfo/finale >>> >>> To unsubscribe from finale send a message to: >>> finale-unsubscr...@shsu.edu >>> >> ___ >> Finale mailing list >> Finale@shsu.edu >> https://lists.shsu.edu/mailman/listinfo/finale >> To unsubscribe from finale send a message to: >> finale-unsubscr...@shsu.edu > > ___ > Finale mailing list > Finale@shsu.edu > https://lists.shsu.edu/mailman/listinfo/finale > > To unsubscribe from finale send a message to: > finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
On 5/5/2019 2:21 PM, Johannes Gebauer wrote: [snip]> Ergo, I am pretty sure it has to do with the computer's setup, or Mojave itself. There must be a setting I have overlooked, which prevents the computer from talking properly to the printer. [snip] Have you tried hooking a cable up between your macbook and the printer and printing directly, just to see if Mojave will actually print to that printer without any network situation intervening? It's just a thought, and I'm not a Mac person so it may be a silly suggestion but it seems everything else has failed so I thought I'd put it out there as a possibility. If you can hook up directly and it does print from your macbook then you'll know it's a network issue with Mojave. If you can hook up directly and still can't print then you'll know it's a Mojave/HPLJ5000 issue that you'd most likely need to take up with HP (which will probably tell you to contact Apple) or with Apple (which will most likely tell you to contact HP.) Please keep us posted with whatever else you find out because I'm sure you're not the only person with that problem. -- * David H. Bailey dhbaile...@comcast.net http://www.davidbaileymusicstudio.com ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
On my wife's computer I get what I assume is the normal ping response with a ms-value for each ping. My Macbook like my wife's is connected via WIFI, mine doesn't even have an ethernet connection. Everything worked fine until I upgraded to Mojave. The WIFI in the house consists of A Fritzbox router connected to the DSL Another Fritzbox router used as a WIFI repeater, where the printer is connected via ethernet. My Macbook lives in the same room as that repeater fritzbox, so it usually connects to that WIFI. There is also a little Fritz WIFI repeater, which is what my wife's computer is connected through. Just to make sure that this doesn't play a role, I took my computer into that room, it connected to the WIFI through the little repeater (the Fritzbox can show the Mesh-setup in detail). No change, it could still not access the printer. The WIFI access was now identical to my wife's Mac, at least in terms of where the computer was connected in relation to the printer. Ergo, I am pretty sure it has to do with the computer's setup, or Mojave itself. There must be a setting I have overlooked, which prevents the computer from talking properly to the printer. Johannes Am 05.05.19 um 19:18 schrieb Robert Patterson: So first things first. Check that ping actually produces different results on your wife's machine. Then make doubly certain you have the right IP address. After that you have to start investigating why your computer can't see the printer. Do you have any separate routers or wifi access points other than your main router? On Sun, May 5, 2019 at 12:16 PM Johannes Gebauer wrote: So here is the real result: [Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29 PING 192.168.178.29 (192.168.178.29): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3 Request timeout for icmp_seq 4 Request timeout for icmp_seq 5 Request timeout for icmp_seq 6 Request timeout for icmp_seq 7 ^Z Suspended [Johannes-MacBook:~] johannesgebauer% Expected? Am 05.05.19 um 18:31 schrieb Robert Patterson: Suppose your printer's IP address is 192.168.1.5. Open your terminal and type in ping 192.168.1.5 If your computer can see the address it should start responding continuously until you hit ctrl-Z. If it doesn't, then for some reason your computer doesn't see the printer. ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
If your ethernet is wired, turn off wifi on your computer. On Sun, May 5, 2019 at 12:18 PM Robert Patterson < rob...@robertgpatterson.com> wrote: > So first things first. Check that ping actually produces different results > on your wife's machine. Then make doubly certain you have the right IP > address. After that you have to start investigating why your computer can't > see the printer. Do you have any separate routers or wifi access points > other than your main router? > > On Sun, May 5, 2019 at 12:16 PM Johannes Gebauer < > li...@musikmanufaktur.com> wrote: > >> So here is the real result: >> >> [Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29 >> PING 192.168.178.29 (192.168.178.29): 56 data bytes >> Request timeout for icmp_seq 0 >> Request timeout for icmp_seq 1 >> Request timeout for icmp_seq 2 >> Request timeout for icmp_seq 3 >> Request timeout for icmp_seq 4 >> Request timeout for icmp_seq 5 >> Request timeout for icmp_seq 6 >> Request timeout for icmp_seq 7 >> ^Z >> Suspended >> [Johannes-MacBook:~] johannesgebauer% >> >> Expected? >> >> Am 05.05.19 um 18:31 schrieb Robert Patterson: >> > Suppose your printer's IP address is 192.168.1.5. Open your terminal and >> > type in >> > >> > ping 192.168.1.5 >> > >> > If your computer can see the address it should start responding >> > continuously until you hit ctrl-Z. If it doesn't, then for some reason >> your >> > computer doesn't see the printer. >> >> ___ >> Finale mailing list >> Finale@shsu.edu >> https://lists.shsu.edu/mailman/listinfo/finale >> >> To unsubscribe from finale send a message to: >> finale-unsubscr...@shsu.edu >> > ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
So first things first. Check that ping actually produces different results on your wife's machine. Then make doubly certain you have the right IP address. After that you have to start investigating why your computer can't see the printer. Do you have any separate routers or wifi access points other than your main router? On Sun, May 5, 2019 at 12:16 PM Johannes Gebauer wrote: > So here is the real result: > > [Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29 > PING 192.168.178.29 (192.168.178.29): 56 data bytes > Request timeout for icmp_seq 0 > Request timeout for icmp_seq 1 > Request timeout for icmp_seq 2 > Request timeout for icmp_seq 3 > Request timeout for icmp_seq 4 > Request timeout for icmp_seq 5 > Request timeout for icmp_seq 6 > Request timeout for icmp_seq 7 > ^Z > Suspended > [Johannes-MacBook:~] johannesgebauer% > > Expected? > > Am 05.05.19 um 18:31 schrieb Robert Patterson: > > Suppose your printer's IP address is 192.168.1.5. Open your terminal and > > type in > > > > ping 192.168.1.5 > > > > If your computer can see the address it should start responding > > continuously until you hit ctrl-Z. If it doesn't, then for some reason > your > > computer doesn't see the printer. > > ___ > Finale mailing list > Finale@shsu.edu > https://lists.shsu.edu/mailman/listinfo/finale > > To unsubscribe from finale send a message to: > finale-unsubscr...@shsu.edu > ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
So here is the real result: [Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29 PING 192.168.178.29 (192.168.178.29): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3 Request timeout for icmp_seq 4 Request timeout for icmp_seq 5 Request timeout for icmp_seq 6 Request timeout for icmp_seq 7 ^Z Suspended [Johannes-MacBook:~] johannesgebauer% Expected? Am 05.05.19 um 18:31 schrieb Robert Patterson: Suppose your printer's IP address is 192.168.1.5. Open your terminal and type in ping 192.168.1.5 If your computer can see the address it should start responding continuously until you hit ctrl-Z. If it doesn't, then for some reason your computer doesn't see the printer. ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Sorry, please ignore this, the printer was off. I'll try again... Am 05.05.19 um 19:11 schrieb Johannes Gebauer: Dear Robert, I get this: Last login: Sun May 5 16:50:07 on ttys000 [Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29 PING 192.168.178.29 (192.168.178.29): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3 ping: sendto: No route to host Request timeout for icmp_seq 4 ping: sendto: Host is down Request timeout for icmp_seq 5 ping: sendto: Host is down Request timeout for icmp_seq 6 ping: sendto: Host is down Request timeout for icmp_seq 7 ping: sendto: Host is down Request timeout for icmp_seq 8 ping: sendto: Host is down Request timeout for icmp_seq 9 ping: sendto: Host is down Request timeout for icmp_seq 10 ping: sendto: Host is down Request timeout for icmp_seq 11 ping: sendto: Host is down Request timeout for icmp_seq 12 ping: sendto: Host is down Request timeout for icmp_seq 13 ping: sendto: Host is down Request timeout for icmp_seq 14 ^Z Suspended [Johannes-MacBook:~] johannesgebauer% Is this what you would expect? Am 05.05.19 um 18:31 schrieb Robert Patterson: Suppose your printer's IP address is 192.168.1.5. Open your terminal and type in ping 192.168.1.5 If your computer can see the address it should start responding continuously until you hit ctrl-Z. If it doesn't, then for some reason your computer doesn't see the printer. ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Dear Robert, I get this: Last login: Sun May 5 16:50:07 on ttys000 [Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29 PING 192.168.178.29 (192.168.178.29): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3 ping: sendto: No route to host Request timeout for icmp_seq 4 ping: sendto: Host is down Request timeout for icmp_seq 5 ping: sendto: Host is down Request timeout for icmp_seq 6 ping: sendto: Host is down Request timeout for icmp_seq 7 ping: sendto: Host is down Request timeout for icmp_seq 8 ping: sendto: Host is down Request timeout for icmp_seq 9 ping: sendto: Host is down Request timeout for icmp_seq 10 ping: sendto: Host is down Request timeout for icmp_seq 11 ping: sendto: Host is down Request timeout for icmp_seq 12 ping: sendto: Host is down Request timeout for icmp_seq 13 ping: sendto: Host is down Request timeout for icmp_seq 14 ^Z Suspended [Johannes-MacBook:~] johannesgebauer% Is this what you would expect? Am 05.05.19 um 18:31 schrieb Robert Patterson: Suppose your printer's IP address is 192.168.1.5. Open your terminal and type in ping 192.168.1.5 If your computer can see the address it should start responding continuously until you hit ctrl-Z. If it doesn't, then for some reason your computer doesn't see the printer. ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Suppose your printer's IP address is 192.168.1.5. Open your terminal and type in ping 192.168.1.5 If your computer can see the address it should start responding continuously until you hit ctrl-Z. If it doesn't, then for some reason your computer doesn't see the printer. On Sun, May 5, 2019 at 11:27 AM Johannes Gebauer wrote: > Am 05.05.19 um 18:22 schrieb Robert Patterson: > > Does the printer answer a ping? > > How do I test this? > ___ > Finale mailing list > Finale@shsu.edu > https://lists.shsu.edu/mailman/listinfo/finale > > To unsubscribe from finale send a message to: > finale-unsubscr...@shsu.edu > ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Am 05.05.19 um 18:22 schrieb Robert Patterson: Does the printer answer a ping? How do I test this? ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Does the printer answer a ping? On Sun, May 5, 2019 at 11:21 AM Johannes Gebauer wrote: > Dear Robert, > > well, since noone else reported problems of their HP 5000 I assumed > there must be drier compatibility. However, the real test right now is > accessing the web interface of the printer, which works from my wife's > Mac, and even from my iphone, but not from my own Mac. Now, this is > definitely not a driver issue, as no driver needs to be installed. > > So what is it? I can access all other internal network addresses from my > mac just fine. > > This is driving me nuts, I desperately need to print some music out. > > Am 05.05.19 um 18:00 schrieb Robert Patterson: > > i don't know why you doubt lack of compatibility with Mojave. It could > well > > be that. How old is the driver, and is there a newer one? > > > > In a pinch you should be able to access it as a share on your wife's > > computer. > ___ > Finale mailing list > Finale@shsu.edu > https://lists.shsu.edu/mailman/listinfo/finale > > To unsubscribe from finale send a message to: > finale-unsubscr...@shsu.edu > ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Dear Robert, well, since noone else reported problems of their HP 5000 I assumed there must be drier compatibility. However, the real test right now is accessing the web interface of the printer, which works from my wife's Mac, and even from my iphone, but not from my own Mac. Now, this is definitely not a driver issue, as no driver needs to be installed. So what is it? I can access all other internal network addresses from my mac just fine. This is driving me nuts, I desperately need to print some music out. Am 05.05.19 um 18:00 schrieb Robert Patterson: i don't know why you doubt lack of compatibility with Mojave. It could well be that. How old is the driver, and is there a newer one? In a pinch you should be able to access it as a share on your wife's computer. ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
That does sound more like network settings. Can you access any addresses on your local wireless network? (Like the router address?) On Sun, May 5, 2019 at 11:11 AM Johannes Gebauer wrote: > Another update: Disabling the firewall makes no difference. > > I can also not access the web interface of the printer from my Mojave > Mac, while it can be accessed easily from my wife's El Capitan machine. > > There must be a setting here that I haven't found, and it is obviously > not a driver issue. > > Johannes > ___ > Finale mailing list > Finale@shsu.edu > https://lists.shsu.edu/mailman/listinfo/finale > > To unsubscribe from finale send a message to: > finale-unsubscr...@shsu.edu > ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Another update: Disabling the firewall makes no difference. I can also not access the web interface of the printer from my Mojave Mac, while it can be accessed easily from my wife's El Capitan machine. There must be a setting here that I haven't found, and it is obviously not a driver issue. Johannes ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Yup. The fact that is does indeed work on your wife’s computer is telling. I’m still running Sierra due to incompatibility here with APFS and older OS’s on my network. So I can’t help with Mojave sadly. *** J D Thomas ThomaStudios > On May 5, 2019, at 8:56 AM, Johannes Gebauer > wrote: > > Yes, config page is as it should be, and the printer works fine in the same > network from my wife's Mac with El Capitan. So it must be either some > security setting with mine, or an incompatiblity with Mojave, which I rather > doubt. > > I'll try disabling the firewall as a test. > > Am 05.05.19 um 17:07 schrieb j...@thomastudios.com: >> Worst-case scenario is that your Jet Direct card is incompatible or toast; >> but I kind of doubt the latter. I had a 5100 that lost all ethernet >> connectivity following a power outage. I purchased a Jet Direct 635 card >> from Amazon that fixed my issue, and it was faster, 1000 baseT versus 100 >> for the old 615 card. >> Did you print a config page and does it print out the Network info Thomas >> alluded to? After my power outage, a config page showed now JD card >> installed, even tho is was indeed there. >> *** >> J D Thomas >> ThomaStudios >>> On May 5, 2019, at 6:40 AM, Johannes Gebauer >>> wrote: >>> >>> I hope there are still some HP 5000 users here... >>> >>> I recently upgraded to Macos Mojave, I had been on a much older version >>> (Sierra or High Sierra, cannot remember). Ever since I upgraded I cannot >>> get my HP 5000 to print any more. >>> >>> Has anything changed in how it is accessed? Is there anything I can do? >>> >>> My HP 5000 is connected via an Ethernet cable to the router, via its J4169A >>> interface, which seems to have the latest firmware. The printer is seen in >>> the add printer control panel as a Bonjour printer. I tried both this and >>> the HP JetDirect - Socket connection. >>> >>> I have enabled all available protocols, but the computer doesn't seem to >>> talk to the printer. Nothing gets printed... >>> >>> Any ideas? >>> ___ >>> Finale mailing list >>> Finale@shsu.edu >>> https://lists.shsu.edu/mailman/listinfo/finale >>> >>> To unsubscribe from finale send a message to: >>> finale-unsubscr...@shsu.edu >>> >> ___ >> Finale mailing list >> Finale@shsu.edu >> https://lists.shsu.edu/mailman/listinfo/finale >> To unsubscribe from finale send a message to: >> finale-unsubscr...@shsu.edu > ___ > Finale mailing list > Finale@shsu.edu > https://lists.shsu.edu/mailman/listinfo/finale > > To unsubscribe from finale send a message to: > finale-unsubscr...@shsu.edu > ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
i don't know why you doubt lack of compatibility with Mojave. It could well be that. How old is the driver, and is there a newer one? In a pinch you should be able to access it as a share on your wife's computer. On Sun, May 5, 2019 at 10:57 AM Johannes Gebauer wrote: > Yes, config page is as it should be, and the printer works fine in the > same network from my wife's Mac with El Capitan. So it must be either > some security setting with mine, or an incompatiblity with Mojave, which > I rather doubt. > > I'll try disabling the firewall as a test. > > Am 05.05.19 um 17:07 schrieb j...@thomastudios.com: > > Worst-case scenario is that your Jet Direct card is incompatible or > toast; but I kind of doubt the latter. I had a 5100 that lost all ethernet > connectivity following a power outage. I purchased a Jet Direct 635 card > from Amazon that fixed my issue, and it was faster, 1000 baseT versus 100 > for the old 615 card. > > > > Did you print a config page and does it print out the Network info > Thomas alluded to? After my power outage, a config page showed now JD card > installed, even tho is was indeed there. > > > > > > *** > > J D Thomas > > ThomaStudios > > > > > > > >> On May 5, 2019, at 6:40 AM, Johannes Gebauer > wrote: > >> > >> I hope there are still some HP 5000 users here... > >> > >> I recently upgraded to Macos Mojave, I had been on a much older version > (Sierra or High Sierra, cannot remember). Ever since I upgraded I cannot > get my HP 5000 to print any more. > >> > >> Has anything changed in how it is accessed? Is there anything I can do? > >> > >> My HP 5000 is connected via an Ethernet cable to the router, via its > J4169A interface, which seems to have the latest firmware. The printer is > seen in the add printer control panel as a Bonjour printer. I tried both > this and the HP JetDirect - Socket connection. > >> > >> I have enabled all available protocols, but the computer doesn't seem > to talk to the printer. Nothing gets printed... > >> > >> Any ideas? > >> ___ > >> Finale mailing list > >> Finale@shsu.edu > >> https://lists.shsu.edu/mailman/listinfo/finale > >> > >> To unsubscribe from finale send a message to: > >> finale-unsubscr...@shsu.edu > >> > > > > ___ > > Finale mailing list > > Finale@shsu.edu > > https://lists.shsu.edu/mailman/listinfo/finale > > > > To unsubscribe from finale send a message to: > > finale-unsubscr...@shsu.edu > > > ___ > Finale mailing list > Finale@shsu.edu > https://lists.shsu.edu/mailman/listinfo/finale > > To unsubscribe from finale send a message to: > finale-unsubscr...@shsu.edu > ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Yes, config page is as it should be, and the printer works fine in the same network from my wife's Mac with El Capitan. So it must be either some security setting with mine, or an incompatiblity with Mojave, which I rather doubt. I'll try disabling the firewall as a test. Am 05.05.19 um 17:07 schrieb j...@thomastudios.com: Worst-case scenario is that your Jet Direct card is incompatible or toast; but I kind of doubt the latter. I had a 5100 that lost all ethernet connectivity following a power outage. I purchased a Jet Direct 635 card from Amazon that fixed my issue, and it was faster, 1000 baseT versus 100 for the old 615 card. Did you print a config page and does it print out the Network info Thomas alluded to? After my power outage, a config page showed now JD card installed, even tho is was indeed there. *** J D Thomas ThomaStudios On May 5, 2019, at 6:40 AM, Johannes Gebauer wrote: I hope there are still some HP 5000 users here... I recently upgraded to Macos Mojave, I had been on a much older version (Sierra or High Sierra, cannot remember). Ever since I upgraded I cannot get my HP 5000 to print any more. Has anything changed in how it is accessed? Is there anything I can do? My HP 5000 is connected via an Ethernet cable to the router, via its J4169A interface, which seems to have the latest firmware. The printer is seen in the add printer control panel as a Bonjour printer. I tried both this and the HP JetDirect - Socket connection. I have enabled all available protocols, but the computer doesn't seem to talk to the printer. Nothing gets printed... Any ideas? ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Just to add: The printer works just fine with exactly the same setup from my wife's computer running El Capitan. So it is definitely something to do with Mojave. Some security setting perhaps? ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Worst-case scenario is that your Jet Direct card is incompatible or toast; but I kind of doubt the latter. I had a 5100 that lost all ethernet connectivity following a power outage. I purchased a Jet Direct 635 card from Amazon that fixed my issue, and it was faster, 1000 baseT versus 100 for the old 615 card. Did you print a config page and does it print out the Network info Thomas alluded to? After my power outage, a config page showed now JD card installed, even tho is was indeed there. *** J D Thomas ThomaStudios > On May 5, 2019, at 6:40 AM, Johannes Gebauer > wrote: > > I hope there are still some HP 5000 users here... > > I recently upgraded to Macos Mojave, I had been on a much older version > (Sierra or High Sierra, cannot remember). Ever since I upgraded I cannot get > my HP 5000 to print any more. > > Has anything changed in how it is accessed? Is there anything I can do? > > My HP 5000 is connected via an Ethernet cable to the router, via its J4169A > interface, which seems to have the latest firmware. The printer is seen in > the add printer control panel as a Bonjour printer. I tried both this and the > HP JetDirect - Socket connection. > > I have enabled all available protocols, but the computer doesn't seem to talk > to the printer. Nothing gets printed... > > Any ideas? > ___ > Finale mailing list > Finale@shsu.edu > https://lists.shsu.edu/mailman/listinfo/finale > > To unsubscribe from finale send a message to: > finale-unsubscr...@shsu.edu > ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
This is exactly what I did, but it doesn't seem to work any more. Am 05.05.19 um 15:44 schrieb Thomas Schaller: How I always set it up after system upgrades is to print a Configuration page from the printer itself to see what IP address it has on the network. Then use the HP JetDirect connection type and manually enter that IP address. That usually does it for me. Good luck, Thomas On May 5, 2019, at 8:40 AM, Johannes Gebauer wrote: I hope there are still some HP 5000 users here... I recently upgraded to Macos Mojave, I had been on a much older version (Sierra or High Sierra, cannot remember). Ever since I upgraded I cannot get my HP 5000 to print any more. Has anything changed in how it is accessed? Is there anything I can do? My HP 5000 is connected via an Ethernet cable to the router, via its J4169A interface, which seems to have the latest firmware. The printer is seen in the add printer control panel as a Bonjour printer. I tried both this and the HP JetDirect - Socket connection. I have enabled all available protocols, but the computer doesn't seem to talk to the printer. Nothing gets printed... Any ideas? ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
How I always set it up after system upgrades is to print a Configuration page from the printer itself to see what IP address it has on the network. Then use the HP JetDirect connection type and manually enter that IP address. That usually does it for me. Good luck, Thomas > On May 5, 2019, at 8:40 AM, Johannes Gebauer > wrote: > > I hope there are still some HP 5000 users here... > > I recently upgraded to Macos Mojave, I had been on a much older version > (Sierra or High Sierra, cannot remember). Ever since I upgraded I cannot get > my HP 5000 to print any more. > > Has anything changed in how it is accessed? Is there anything I can do? > > My HP 5000 is connected via an Ethernet cable to the router, via its J4169A > interface, which seems to have the latest firmware. The printer is seen in > the add printer control panel as a Bonjour printer. I tried both this and the > HP JetDirect - Socket connection. > > I have enabled all available protocols, but the computer doesn't seem to talk > to the printer. Nothing gets printed... > > Any ideas? > ___ > Finale mailing list > Finale@shsu.edu > https://lists.shsu.edu/mailman/listinfo/finale > > To unsubscribe from finale send a message to: > finale-unsubscr...@shsu.edu ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
[Finale] Need help with HP LJ 5000 and MacOS Mojave
I hope there are still some HP 5000 users here... I recently upgraded to Macos Mojave, I had been on a much older version (Sierra or High Sierra, cannot remember). Ever since I upgraded I cannot get my HP 5000 to print any more. Has anything changed in how it is accessed? Is there anything I can do? My HP 5000 is connected via an Ethernet cable to the router, via its J4169A interface, which seems to have the latest firmware. The printer is seen in the add printer control panel as a Bonjour printer. I tried both this and the HP JetDirect - Socket connection. I have enabled all available protocols, but the computer doesn't seem to talk to the printer. Nothing gets printed... Any ideas? ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...@shsu.edu
