Re: How to delete trailing spaces in one go?
Nowadays, bytes are pretty cheap, and your thumbs can use the exercise. Bytes are cheap, thumbs are not and actually, your thumbs do not need the exercise. Each extra space is an extra push with your thumb. Unfortunately most of us use less than efficient movement when we are keyboarding away and we tend to suffer from (pick your ailment): sore wrists sore elbows fatigue sore fingers trigger fingers sore neck blurred vision lower back discomfort TMJ So, don't be so cavalier about your thumbs, find your nearest Feldenkrais practitioner and sign up for lessons. You will be amazed at how the process helps you to work more comfortably at your computer . Leah Smaller Technical Communicator Certified Feldenkrais Method practitioner [EMAIL PROTECTED] What you truly learn best will appear to you later as your own discovery. (Dr. Moshe Feldenkrais) ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Multiple versions of Acrobat on same system?
I've read several discussions on this list about multiple versions of FM runing on the same system (it works). Can multiple versions of Acrobat also run on the same system? I recently installed Acrobat 7 on my system (XP2) but did not uninstall Acrobat 5. Acrobat 5 now displays an error message and closes. From the messages below, it sounds like the answer is no for Distiller, but what about Acrobat itself? Thanks, Diane -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dov Isaacs Sent: Saturday, August 04, 2007 3:52 PM To: Art Campbell; Doug Cc: Framers (E-mail) Subject: RE: Frame 7.2 and Acrobat 7 If you let FrameMaker's install perform the installation of the stand-alone Distiller, make absolutely sure you UNINSTALL that version of Distiller and reboot before attempting to install any version of Acrobat! - Dov -Original Message- From: [EMAIL PROTECTED] [mailto:framers- [EMAIL PROTECTED] On Behalf Of Art Campbell Sent: Friday, August 03, 2007 7:43 AM To: Doug Cc: Framers (E-mail); [EMAIL PROTECTED] Subject: Re: Frame 7.2 and Acrobat 7 The FM install puts on a limited version of Acrobat Distiller (not the entire Acrobat program) by spawning a second, spin-off installer. So either abort that part of the install entirely, or install the entire version of Acrobat second, after FM. Art On 8/3/07, Doug [EMAIL PROTECTED] wrote: I need to install these two apps on my new laptop, and was wondering if it mattered which order I installed them in. Hopefully the install programs have gotten smart enough so that it doesn't matter. --Doug ___ -- Art Campbell [EMAIL PROTECTED] ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
Dov has always been *very* emphatic in his warning to never have multiple versions of any component of the Acrobat suite installed, at least on Windows systems. I've never had reason to doubt this advice, so I have never gone against it. From: Diane Gaskill [EMAIL PROTECTED] To: Framers (E-mail) framers@lists.frameusers.com Subject: Multiple versions of Acrobat on same system? Date: Sun, 5 Aug 2007 12:42:58 -0700 I've read several discussions on this list about multiple versions of FM runing on the same system (it works). Can multiple versions of Acrobat also run on the same system? I recently installed Acrobat 7 on my system (XP2) but did not uninstall Acrobat 5. Acrobat 5 now displays an error message and closes. From the messages below, it sounds like the answer is no for Distiller, but what about Acrobat itself? Thanks, Diane _ More photos, more messages, more storageget 2GB with Windows Live Hotmail. http://imagine-windowslive.com/hotmail/?locale=en-usocid=TXT_TAGHM_migration_HM_mini_2G_0507 ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Frame Versions Question
My employer wants to know if this is legal: We are adding 3 writers. We currently all run Frame 7.2. We will be ordering Frame 8 for the new writers, with the intention of later this year, upgrading all 10 of the other writers to Frame 8. In the interim, we don't want some writers in 7.2 and some on 8. We are also about to release a major set of products and don't want to upgrade the docs people midstream. We all know the bad things that can happen of we do that this close to product releases. Can we buy the 3 copies of 8 and then let the 3 writers use 7.2? We will be violating our license agreement? sharon Sharon Burton CEO, Anthrobytes Consulting 951-369-8590 www.anthrobytes.com ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
Although (very unfortunately), it is PHYSICALLY possible to have multiple versions of Adobe Acrobat concurrently installed, concurrent versions of Adobe Reader concurrently installed, or some combination of versions of both Acrobat and Reader installed, the truth is that the architecture of these programs and the underlying operating system services used by same really only fully supports installation of only one version of EITHER Adobe Acrobat or Adobe Reader on one system at one time. I am sure we will get the inevitable responses from members of this list that boast about how they have multiple versions and/or mixtures of Acrobat and Reader concurrently installed and somehow get some or most of the functionality to work for them. On the other hand, there are a tremendous number of problems reported to Adobe that are suddenly cleared up when the user's systems are scraped of all concurrent versions of Acrobat and Reader, replaced by a single version of one or another. (Note that by Acrobat I mean any and all pieces of it including the Distiller, the AdobePDF PostScript printer driver instance, and the viewing program!) But, some list members will complain, how do I know what the recipients of my PDF file will see on their systems if I also don't have a copy of Reader installed, or perhaps multiple versions of Reader and Acrobat installed? The response to that is to have test systems (or separate test partitions of your one system) that have minimal software installations (especially fonts) and a copy of the target version of Adobe Reader. That is the only way to truly simulate the user experience. For that matter, old, slower systems are even more appropriate! - Dov -Original Message- From: Diane Gaskill Sent: Sunday, August 05, 2007 12:43 PM I've read several discussions on this list about multiple versions of FM runing on the same system (it works). Can multiple versions of Acrobat also run on the same system? I recently installed Acrobat 7 on my system (XP2) but did not uninstall Acrobat 5. Acrobat 5 now displays an error message and closes. From the messages below, it sounds like the answer is no for Distiller, but what about Acrobat itself? Thanks, Diane -Original Message- From: Dov Isaacs If you let FrameMaker's install perform the installation of the stand-alone Distiller, make absolutely sure you UNINSTALL that version of Distiller and reboot before attempting to install any version of Acrobat! - Dov ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Frame Versions Question
Without reading the 8 EULA, which I don't have access to, yes, probably it's not legal. Why not just follow the KISS principle and get three 7.2 packages off the shelf of a retailer who has left-overs and then see if Adobe will follow it's usual procedure of giving an upgrade to the current release if the product was purchased in the release time frame? Adds up to the same amount of money, but you get everyone on 7.2 and then upgrade together. Art On 8/5/07, Sharon Burton [EMAIL PROTECTED] wrote: My employer wants to know if this is legal: We are adding 3 writers. We currently all run Frame 7.2. We will be ordering Frame 8 for the new writers, with the intention of later this year, upgrading all 10 of the other writers to Frame 8. In the interim, we don't want some writers in 7.2 and some on 8. We are also about to release a major set of products and don't want to upgrade the docs people midstream. We all know the bad things that can happen of we do that this close to product releases. Can we buy the 3 copies of 8 and then let the 3 writers use 7.2? We will be violating our license agreement? sharon Sharon Burton CEO, Anthrobytes Consulting 951-369-8590 www.anthrobytes.com ___ -- Art Campbell [EMAIL PROTECTED] ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
Dov, Amazing. You described the exact problem we are concerned about at my company (and why I left Acrobat 5 on my system). We are using Acrobat 7 but set the compatibility to Acrobat 6 in case some of our users are using an older version. But even so, we are getting some complaints from the field that they can't open the PDF files. After much discussion about setting the compatibility back to Acrobrat 4, we decided instead to put a note on the web page telling them to upgrade their copy of Reader if they are having trouble opening the files. We included the link to the Adobe download page to encourage them to do it. This is much better than conpromising the quality of the manuals because a few people have not updated their systems. The puzzling part of the problem was that I was able to open the files on a system that has only Acrobat 5 installed. I got a warning message saying that some features might not be displayed correctly but the file did open. The support guys at my company could not open the files at all. If you have any ideas on what the problem might be, I'd appreciate it. Is there a difference between how Acrobat looks at a PDF file (for reading) than Reader does? Thanks, Diane (cleaning system now) === -Original Message- From: Dov Isaacs [mailto:[EMAIL PROTECTED] Sent: Sunday, August 05, 2007 2:02 PM To: Diane Gaskill; Framers (E-mail) Subject: RE: Multiple versions of Acrobat on same system? Although (very unfortunately), it is PHYSICALLY possible to have multiple versions of Adobe Acrobat concurrently installed, concurrent versions of Adobe Reader concurrently installed, or some combination of versions of both Acrobat and Reader installed, the truth is that the architecture of these programs and the underlying operating system services used by same really only fully supports installation of only one version of EITHER Adobe Acrobat or Adobe Reader on one system at one time. I am sure we will get the inevitable responses from members of this list that boast about how they have multiple versions and/or mixtures of Acrobat and Reader concurrently installed and somehow get some or most of the functionality to work for them. On the other hand, there are a tremendous number of problems reported to Adobe that are suddenly cleared up when the user's systems are scraped of all concurrent versions of Acrobat and Reader, replaced by a single version of one or another. (Note that by Acrobat I mean any and all pieces of it including the Distiller, the AdobePDF PostScript printer driver instance, and the viewing program!) But, some list members will complain, how do I know what the recipients of my PDF file will see on their systems if I also don't have a copy of Reader installed, or perhaps multiple versions of Reader and Acrobat installed? The response to that is to have test systems (or separate test partitions of your one system) that have minimal software installations (especially fonts) and a copy of the target version of Adobe Reader. That is the only way to truly simulate the user experience. For that matter, old, slower systems are even more appropriate! - Dov -Original Message- From: Diane Gaskill Sent: Sunday, August 05, 2007 12:43 PM I've read several discussions on this list about multiple versions of FM runing on the same system (it works). Can multiple versions of Acrobat also run on the same system? I recently installed Acrobat 7 on my system (XP2) but did not uninstall Acrobat 5. Acrobat 5 now displays an error message and closes. From the messages below, it sounds like the answer is no for Distiller, but what about Acrobat itself? Thanks, Diane -Original Message- From: Dov Isaacs If you let FrameMaker's install perform the installation of the stand-alone Distiller, make absolutely sure you UNINSTALL that version of Distiller and reboot before attempting to install any version of Acrobat! - Dov ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Frame Versions Question
Because of how my employer purchases software, we can't buy from someone who isn't Adobe when we buy Adobe software. It's a very frustrating purchasing process. We were hoping if we purchase 8, then it would sort of cover us on the extra use of the 7.2 seats in a retroactive way. We would have, in fact, enough seats of Frame, we just wouldn't use the 8 copies until we can bring the entire group forward at the same time. I can't figure out from the EULA if this is legal or not. sharon Sharon Burton CEO, Anthrobytes Consulting 951-369-8590 www.anthrobytes.com -Original Message- From: Art Campbell [mailto:[EMAIL PROTECTED] Sent: Sunday, August 05, 2007 2:43 PM To: [EMAIL PROTECTED] Cc: framers@lists.frameusers.com Subject: Re: Frame Versions Question Without reading the 8 EULA, which I don't have access to, yes, probably it's not legal. Why not just follow the KISS principle and get three 7.2 packages off the shelf of a retailer who has left-overs and then see if Adobe will follow it's usual procedure of giving an upgrade to the current release if the product was purchased in the release time frame? Adds up to the same amount of money, but you get everyone on 7.2 and then upgrade together. Art On 8/5/07, Sharon Burton [EMAIL PROTECTED] wrote: My employer wants to know if this is legal: We are adding 3 writers. We currently all run Frame 7.2. We will be ordering Frame 8 for the new writers, with the intention of later this year, upgrading all 10 of the other writers to Frame 8. In the interim, we don't want some writers in 7.2 and some on 8. We are also about to release a major set of products and don't want to upgrade the docs people midstream. We all know the bad things that can happen of we do that this close to product releases. Can we buy the 3 copies of 8 and then let the 3 writers use 7.2? We will be violating our license agreement? ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Frame Versions Question
My advice, for what it is worth, is to contact Adobe Customer Support ASAP instead of relying on the guesses of those on the list as to what might be legal, what Adobe might allow, etc. Explain your situation and see whether they might be able to make some reasonable accommodation for you, especially if you are on some volume purchase plan. If necessary, ask for a supervisor. - Dov -Original Message- From: Sharon Burton Sent: Sunday, August 05, 2007 4:38 PM Because of how my employer purchases software, we can't buy from someone who isn't Adobe when we buy Adobe software. It's a very frustrating purchasing process. We were hoping if we purchase 8, then it would sort of cover us on the extra use of the 7.2 seats in a retroactive way. We would have, in fact, enough seats of Frame, we just wouldn't use the 8 copies until we can bring the entire group forward at the same time. I can't figure out from the EULA if this is legal or not. sharon Sharon Burton CEO, Anthrobytes Consulting 951-369-8590 www.anthrobytes.com ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
Without seeing one of these PDF files that cause problems it would be very difficult to know what is really going on. For what it is worth, some of the current clone PDF readers (including the Mac previewer) have problems with perfectly valid PDF files from Acrobat (or exported from InDesign and Illustrator). So ... I suspect you are doing about the best you can by urging users to newer versions of Reader. Note that if I was saving PDF files for the general public and I didn't have need for features such as JPEG 2000 compression and some of more sophisticated internal compression of objects in PDF 1.5 (Acrobat 6), I would save to Acrobat 5 compatibility. - Dov -Original Message- From: Diane Gaskill [mailto:[EMAIL PROTECTED] Sent: Sunday, August 05, 2007 4:21 PM Dov, Amazing. You described the exact problem we are concerned about at my company (and why I left Acrobat 5 on my system). We are using Acrobat 7 but set the compatibility to Acrobat 6 in case some of our users are using an older version. But even so, we are getting some complaints from the field that they can't open the PDF files. After much discussion about setting the compatibility back to Acrobrat 4, we decided instead to put a note on the web page telling them to upgrade their copy of Reader if they are having trouble opening the files. We included the link to the Adobe download page to encourage them to do it. This is much better than conpromising the quality of the manuals because a few people have not updated their systems. The puzzling part of the problem was that I was able to open the files on a system that has only Acrobat 5 installed. I got a warning message saying that some features might not be displayed correctly but the file did open. The support guys at my company could not open the files at all. If you have any ideas on what the problem might be, I'd appreciate it. Is there a difference between how Acrobat looks at a PDF file (for reading) than Reader does? Thanks, Diane (cleaning system now) ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Frame Versions Question
Thank you, Dov. I'll do that. I was hoping someone might have just contacted Adobe with this same issue and knew. sharon Sharon Burton CEO, Anthrobytes Consulting 951-369-8590 www.anthrobytes.com -Original Message- From: Dov Isaacs [mailto:[EMAIL PROTECTED] Sent: Sunday, August 05, 2007 4:41 PM To: [EMAIL PROTECTED]; Art Campbell Cc: framers@lists.frameusers.com Subject: RE: Frame Versions Question My advice, for what it is worth, is to contact Adobe Customer Support ASAP instead of relying on the guesses of those on the list as to what might be legal, what Adobe might allow, etc. Explain your situation and see whether they might be able to make some reasonable accommodation for you, especially if you are on some volume purchase plan. If necessary, ask for a supervisor. - Dov -Original Message- From: Sharon Burton Sent: Sunday, August 05, 2007 4:38 PM Because of how my employer purchases software, we can't buy from someone who isn't Adobe when we buy Adobe software. It's a very frustrating purchasing process. We were hoping if we purchase 8, then it would sort of cover us on the extra use of the 7.2 seats in a retroactive way. We would have, in fact, enough seats of Frame, we just wouldn't use the 8 copies until we can bring the entire group forward at the same time. I can't figure out from the EULA if this is legal or not. sharon Sharon Burton CEO, Anthrobytes Consulting 951-369-8590 www.anthrobytes.com ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
How to delete trailing spaces in one go?
>Nowadays, bytes are pretty cheap, and your thumbs can use the exercise. Bytes are cheap, thumbs are not and actually, your thumbs do not need the exercise. Each extra space is an extra push with your thumb. Unfortunately most of us use less than efficient movement when we are keyboarding away and we tend to suffer from (pick your ailment): sore wrists sore elbows fatigue sore fingers trigger fingers sore neck blurred vision lower back discomfort TMJ So, don't be so cavalier about your thumbs, find your nearest Feldenkrais practitioner and sign up for lessons. You will be amazed at how the process helps you to work more comfortably at your computer . Leah Smaller Technical Communicator Certified Feldenkrais Method practitioner leah at compulite.com "What you truly learn best will appear to you later as your own discovery." (Dr. Moshe Feldenkrais)
Multiple versions of Acrobat on same system?
I've read several discussions on this list about multiple versions of FM runing on the same system (it works). Can multiple versions of Acrobat also run on the same system? I recently installed Acrobat 7 on my system (XP2) but did not uninstall Acrobat 5. Acrobat 5 now displays an error message and closes.
Multiple versions of Acrobat on same system?
Dov has always been *very* emphatic in his warning to never have multiple versions of any component of the Acrobat suite installed, at least on Windows systems. I've never had reason to doubt this advice, so I have never gone against it. >From: "Diane Gaskill" >To: "Framers (E-mail)" >Subject: Multiple versions of Acrobat on same system? >Date: Sun, 5 Aug 2007 12:42:58 -0700 > > >I've read several discussions on this list about multiple versions of FM >runing on the same system (it works). Can multiple versions of Acrobat >also >run on the same system? I recently installed Acrobat 7 on my system (XP2) >but did not uninstall Acrobat 5. Acrobat 5 now displays an error message >and closes. > >From the messages below, it sounds like the answer is no for Distiller, but >what about Acrobat itself? > >Thanks, > >Diane _ More photos, more messages, more storage?get 2GB with Windows Live Hotmail. http://imagine-windowslive.com/hotmail/?locale=en-us=TXT_TAGHM_migration_HM_mini_2G_0507
Frame Versions Question
My employer wants to know if this is legal: We are adding 3 writers. We currently all run Frame 7.2. We will be ordering Frame 8 for the new writers, with the intention of later this year, upgrading all 10 of the other writers to Frame 8. In the interim, we don't want some writers in 7.2 and some on 8. We are also about to release a major set of products and don't want to upgrade the docs people midstream. We all know the bad things that can happen of we do that this close to product releases. Can we buy the 3 copies of 8 and then let the 3 writers use 7.2? We will be violating our license agreement? sharon Sharon Burton CEO, Anthrobytes Consulting 951-369-8590 www.anthrobytes.com
Multiple versions of Acrobat on same system?
Although (very unfortunately), it is PHYSICALLY possible to have multiple versions of Adobe Acrobat concurrently installed, concurrent versions of Adobe Reader concurrently installed, or some combination of versions of both Acrobat and Reader installed, the truth is that the architecture of these programs and the underlying operating system services used by same really only fully supports installation of only one version of EITHER Adobe Acrobat or Adobe Reader on one system at one time. I am sure we will get the inevitable responses from members of this list that boast about how they have multiple versions and/or mixtures of Acrobat and Reader concurrently installed and somehow get some or most of the functionality to work for them. On the other hand, there are a tremendous number of problems reported to Adobe that are suddenly cleared up when the user's systems are scraped of all concurrent versions of Acrobat and Reader, replaced by a single version of one or another. (Note that by "Acrobat" I mean any and all pieces of it including the Distiller, the AdobePDF PostScript printer driver instance, and the viewing program!) But, some list members will complain, how do I know what the recipients of my PDF file will see on their systems if I also don't have a copy of Reader installed, or perhaps multiple versions of Reader and Acrobat installed? The response to that is to have test systems (or separate test partitions of your one system) that have minimal software installations (especially fonts) and a copy of the target version of Adobe Reader. That is the only way to truly simulate the user experience. For that matter, old, slower systems are even more appropriate! - Dov > -Original Message- > From: Diane Gaskill > Sent: Sunday, August 05, 2007 12:43 PM > > I've read several discussions on this list about multiple versions of FM > runing on the same system (it works). Can multiple versions of Acrobat also > run on the same system? I recently installed Acrobat 7 on my system (XP2) > but did not uninstall Acrobat 5. Acrobat 5 now displays an error message > and closes. > > From the messages below, it sounds like the answer is no for Distiller, but > what about Acrobat itself? > > Thanks, > > Diane > > > -Original Message- > From: Dov Isaacs > > If you let FrameMaker's install perform the installation of > the stand-alone Distiller, make absolutely sure you UNINSTALL > that version of Distiller and reboot before attempting to > install any version of Acrobat! > > - Dov
Frame Versions Question
Without reading the 8 EULA, which I don't have access to, yes, probably it's not legal. Why not just follow the KISS principle and get three 7.2 packages off the shelf of a retailer who has left-overs and then see if Adobe will follow it's usual procedure of giving an upgrade to the current release if the product was purchased in the release time frame? Adds up to the same amount of money, but you get everyone on 7.2 and then upgrade together. Art On 8/5/07, Sharon Burton wrote: > My employer wants to know if this is legal: > > We are adding 3 writers. We currently all run Frame 7.2. We will be ordering > Frame 8 for the new writers, with the intention of later this year, > upgrading all 10 of the other writers to Frame 8. In the interim, we don't > want some writers in 7.2 and some on 8. We are also about to release a major > set of products and don't want to upgrade the docs people midstream. We all > know the bad things that can happen of we do that this close to product > releases. > > Can we buy the 3 copies of 8 and then let the 3 writers use 7.2? We will be > violating our license agreement? > > > sharon > > Sharon Burton > CEO, Anthrobytes Consulting > 951-369-8590 > www.anthrobytes.com > > > ___ > > -- Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358
Multiple versions of Acrobat on same system?
Dov, Amazing. You described the exact problem we are concerned about at my company (and why I left Acrobat 5 on my system). We are using Acrobat 7 but set the compatibility to Acrobat 6 in case some of our users are using an older version. But even so, we are getting some complaints from the field that they can't open the PDF files. After much discussion about setting the compatibility back to Acrobrat 4, we decided instead to put a note on the web page telling them to upgrade their copy of Reader if they are having trouble opening the files. We included the link to the Adobe download page to encourage them to do it. This is much better than conpromising the quality of the manuals because a few people have not updated their systems. The puzzling part of the problem was that I was able to open the files on a system that has only Acrobat 5 installed. I got a warning message saying that some features might not be displayed correctly but the file did open. The support guys at my company could not open the files at all. If you have any ideas on what the problem might be, I'd appreciate it. Is there a difference between how Acrobat looks at a PDF file (for reading) than Reader does? Thanks, Diane (cleaning system now) === -Original Message- From: Dov Isaacs [mailto:isa...@adobe.com] Sent: Sunday, August 05, 2007 2:02 PM To: Diane Gaskill; Framers (E-mail) Subject: RE: Multiple versions of Acrobat on same system? Although (very unfortunately), it is PHYSICALLY possible to have multiple versions of Adobe Acrobat concurrently installed, concurrent versions of Adobe Reader concurrently installed, or some combination of versions of both Acrobat and Reader installed, the truth is that the architecture of these programs and the underlying operating system services used by same really only fully supports installation of only one version of EITHER Adobe Acrobat or Adobe Reader on one system at one time. I am sure we will get the inevitable responses from members of this list that boast about how they have multiple versions and/or mixtures of Acrobat and Reader concurrently installed and somehow get some or most of the functionality to work for them. On the other hand, there are a tremendous number of problems reported to Adobe that are suddenly cleared up when the user's systems are scraped of all concurrent versions of Acrobat and Reader, replaced by a single version of one or another. (Note that by "Acrobat" I mean any and all pieces of it including the Distiller, the AdobePDF PostScript printer driver instance, and the viewing program!) But, some list members will complain, how do I know what the recipients of my PDF file will see on their systems if I also don't have a copy of Reader installed, or perhaps multiple versions of Reader and Acrobat installed? The response to that is to have test systems (or separate test partitions of your one system) that have minimal software installations (especially fonts) and a copy of the target version of Adobe Reader. That is the only way to truly simulate the user experience. For that matter, old, slower systems are even more appropriate! - Dov > -Original Message- > From: Diane Gaskill > Sent: Sunday, August 05, 2007 12:43 PM > > I've read several discussions on this list about multiple versions of FM > runing on the same system (it works). Can multiple versions of Acrobat also > run on the same system? I recently installed Acrobat 7 on my system (XP2) > but did not uninstall Acrobat 5. Acrobat 5 now displays an error message > and closes. > > From the messages below, it sounds like the answer is no for Distiller, but > what about Acrobat itself? > > Thanks, > > Diane > > > -Original Message- > From: Dov Isaacs > > If you let FrameMaker's install perform the installation of > the stand-alone Distiller, make absolutely sure you UNINSTALL > that version of Distiller and reboot before attempting to > install any version of Acrobat! > > - Dov
Frame Versions Question
Because of how my employer purchases software, we can't buy from someone who isn't Adobe when we buy Adobe software. It's a very frustrating purchasing process. We were hoping if we purchase 8, then it would sort of cover us on the extra use of the 7.2 seats in a retroactive way. We would have, in fact, enough seats of Frame, we just wouldn't use the 8 copies until we can bring the entire group forward at the same time. I can't figure out from the EULA if this is legal or not. sharon Sharon Burton CEO, Anthrobytes Consulting 951-369-8590 www.anthrobytes.com -Original Message- From: Art Campbell [mailto:art.campb...@gmail.com] Sent: Sunday, August 05, 2007 2:43 PM To: sharon at anthrobytes.com Cc: framers at lists.frameusers.com Subject: Re: Frame Versions Question Without reading the 8 EULA, which I don't have access to, yes, probably it's not legal. Why not just follow the KISS principle and get three 7.2 packages off the shelf of a retailer who has left-overs and then see if Adobe will follow it's usual procedure of giving an upgrade to the current release if the product was purchased in the release time frame? Adds up to the same amount of money, but you get everyone on 7.2 and then upgrade together. Art On 8/5/07, Sharon Burton wrote: > My employer wants to know if this is legal: > > We are adding 3 writers. We currently all run Frame 7.2. We will be ordering > Frame 8 for the new writers, with the intention of later this year, > upgrading all 10 of the other writers to Frame 8. In the interim, we don't > want some writers in 7.2 and some on 8. We are also about to release a major > set of products and don't want to upgrade the docs people midstream. We all > know the bad things that can happen of we do that this close to product > releases. > > Can we buy the 3 copies of 8 and then let the 3 writers use 7.2? We will be > violating our license agreement?
Frame Versions Question
My advice, for what it is worth, is to contact Adobe Customer Support ASAP instead of relying on the guesses of those on the list as to what might be legal, what Adobe might allow, etc. Explain your situation and see whether they might be able to make some reasonable accommodation for you, especially if you are on some volume purchase plan. If necessary, ask for a supervisor. - Dov > -Original Message- > From: Sharon Burton > Sent: Sunday, August 05, 2007 4:38 PM > > Because of how my employer purchases software, we can't buy from someone who > isn't Adobe when we buy Adobe software. It's a very frustrating purchasing > process. > > We were hoping if we purchase 8, then it would sort of cover us on the extra > use of the 7.2 seats in a retroactive way. We would have, in fact, enough > seats of Frame, we just wouldn't use the 8 copies until we can bring the > entire group forward at the same time. > > I can't figure out from the EULA if this is legal or not. > > sharon > > Sharon Burton > CEO, Anthrobytes Consulting > 951-369-8590 > www.anthrobytes.com >
Multiple versions of Acrobat on same system?
Without seeing one of these PDF files that cause "problems" it would be very difficult to know what is really going on. For what it is worth, some of the current "clone" PDF readers (including the Mac previewer) have problems with perfectly valid PDF files from Acrobat (or exported from InDesign and Illustrator). So ... I suspect you are doing about the best you can by urging users to newer versions of Reader. Note that if I was saving PDF files for the general public and I didn't have need for features such as JPEG 2000 compression and some of more sophisticated internal compression of objects in PDF 1.5 (Acrobat 6), I would save to Acrobat 5 compatibility. - Dov > -Original Message- > From: Diane Gaskill [mailto:dgcaller at earthlink.net] > Sent: Sunday, August 05, 2007 4:21 PM > > Dov, > > Amazing. You described the exact problem we are concerned about at my > company (and why I left Acrobat 5 on my system). We are using Acrobat 7 but > set the compatibility to Acrobat 6 in case some of our users are using an > older version. But even so, we are getting some complaints from the field > that they can't open the PDF files. After much discussion about setting the > compatibility back to Acrobrat 4, we decided instead to put a note on the > web page telling them to upgrade their copy of Reader if they are having > trouble opening the files. We included the link to the Adobe download page > to encourage them to do it. This is much better than conpromising the > quality of the manuals because a few people have not updated their systems. > > The puzzling part of the problem was that I was able to open the files on a > system that has only Acrobat 5 installed. I got a warning message saying > that some features might not be displayed correctly but the file did open. > The support guys at my company could not open the files at all. If you have > any ideas on what the problem might be, I'd appreciate it. Is there a > difference between how Acrobat looks at a PDF file (for reading) than Reader > does? > > Thanks, > > Diane (cleaning system now)
Frame Versions Question
Thank you, Dov. I'll do that. I was hoping someone might have just contacted Adobe with this same issue and knew. sharon Sharon Burton CEO, Anthrobytes Consulting 951-369-8590 www.anthrobytes.com -Original Message- From: Dov Isaacs [mailto:isa...@adobe.com] Sent: Sunday, August 05, 2007 4:41 PM To: sharon at anthrobytes.com; Art Campbell Cc: framers at lists.frameusers.com Subject: RE: Frame Versions Question My advice, for what it is worth, is to contact Adobe Customer Support ASAP instead of relying on the guesses of those on the list as to what might be legal, what Adobe might allow, etc. Explain your situation and see whether they might be able to make some reasonable accommodation for you, especially if you are on some volume purchase plan. If necessary, ask for a supervisor. - Dov > -Original Message- > From: Sharon Burton > Sent: Sunday, August 05, 2007 4:38 PM > > Because of how my employer purchases software, we can't buy from someone who > isn't Adobe when we buy Adobe software. It's a very frustrating purchasing > process. > > We were hoping if we purchase 8, then it would sort of cover us on the extra > use of the 7.2 seats in a retroactive way. We would have, in fact, enough > seats of Frame, we just wouldn't use the 8 copies until we can bring the > entire group forward at the same time. > > I can't figure out from the EULA if this is legal or not. > > sharon > > Sharon Burton > CEO, Anthrobytes Consulting > 951-369-8590 > www.anthrobytes.com >
