Re: FrameMaker to HTML

2014-07-16 Thread Shmuel Wolfson

  
  
Mif2Go might be a good solution. I
  suggest using a Mif2Go expert such as Steve Wiseman to set it up.
  After that you just click a button and it creates help that
  requires very little or no clean-up afterwards. 
  
  You can contact him at: swise...@context.co.il or +972-2-999-7816.
  
  
  Shmuel Wolfson
Technical Writer
052-763-7133

  On 15-Jul-14 9:07 PM, Joe Malin wrote:


  
  Hi!
  
  
  I work for a small startup that delivers documentation to
software developers. Im investigating how to continue our
strategy of publishing to HTML so that we can merge our
reference documentation (such as Javadoc) with our developer
guides, samples, and so forth.
  
  
  Our legacy is unstructured FrameMaker 12, which Id prefer to
continue for the moment. We use FrameMakers multi-publishing
feature to output to Responsive HTML5, using the RoboHelp
features that come with FM. However, this approach isnt
customizable, as far as I can tell. Im sure to get pressure to
make our docs conform to the rest of the companys design
philosophy.
  
  
  How should I proceed? Full RoboHelp would probably give us
the customization we need without a lot of work, but RoboHelp is
very expensive. We could go to structured FM and convert XML to
HTML5 using XSLT (I was a software engineer in a past life, so I
dont find this troubling), but its a lot of work. Going to a
different content/publishing solution would take some
splaining, since weve already invested in FM 12. But, if it
were cheap enough, we could consider it.
  
  
  I should add that we use Git for CMS. This approach actually
works pretty well, since our goal is to track versions and
branches rather than save space or do line-by-line reviews. For
reviews, were currently using Acrobat XI features based on
tagged PDF from FM 12.
  
  
  Thoughts? I would be grateful for any advice!
  
  
  Joe
  This e-mail and any attached files are intended solely for the use
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RE: FrameMaker to HTML

2014-07-16 Thread Craig, Alison
To evaluate what's cheap, you need to look at total cost of ownership... In a 
perfect world, that's true, but the original post began I work for a small 
startup...

My experience in the small startup world is that you need to deal with the 
attitude that the person the company already pays is cheaper than any tool you 
have to go out and buy with *additional* money. This is, of course, a false 
economy. But employees don't control the purse strings so they have to work 
within the employer's reality. 

Alison

---

Three signs a *former* programmer I know always wanted to post in his office:

To Marketing: You can tell me what you want or you can tell me when you want 
it. You can't tell me both!
There's never enough time to do it right, but there's always enough time to do 
it again.
Reality always wins.


-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: Tuesday, July 15, 2014 12:38 PM
To: Joe Malin; Framers List
Subject: Re: FrameMaker to HTML

To evaluate what's cheap, you need to look at total cost of ownership, not just 
sticker price. Expensive professional authoring tools can be a good investment 
if they make you more efficient.

I found ePublisher Pro a lot more flexible and easy to use than RoboHelp.

However, if your goal is merging authored content with javadoc and the like, 
I'm not sure that FrameMaker can do that. You might want to take a look at 
HelpStudio and Document!X.

If you're considering moving to DITA, you might be better off dumping 
FrameMaker in favor of Oxygen XML or AuthorIt. ePublisher Pro at least 
theoretically allows you to mix and match FrameMaker and DITA source, so that 
might ease the transition.

On Tue, Jul 15, 2014 at 11:07 AM, Joe Malin joe.ma...@magnet.com wrote:
 Hi!

 I work for a small startup that delivers documentation to software 
 developers. I’m investigating how to continue our strategy of 
 publishing to HTML so that we can “merge” our reference documentation 
 (such as Javadoc) with our developer guides, samples, and so forth.

 Our legacy is unstructured FrameMaker 12, which I’d prefer to continue 
 for the moment. We use FrameMaker’s multi-publishing feature to output 
 to Responsive HTML5, using the RoboHelp features that come with FM. 
 However, this approach isn’t customizable, as far as I can tell. I’m 
 sure to get pressure to make our docs conform to the rest of the 
 company’s design philosophy.

 How should I proceed? Full RoboHelp would probably give us the 
 customization we need without a lot of work, but RoboHelp is very 
 expensive. We could go to structured FM and convert XML to HTML5 using 
 XSLT (I was a software engineer in a past life, so I don’t find this 
 troubling), but it’s a lot of work. Going to a different 
 content/publishing solution would take some ‘splaining, since we’ve 
 already invested in FM 12. But, if it were cheap enough, we could consider it.
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Re: FrameMaker to HTML

2014-07-16 Thread Robert Lauriston
The tighter your budget, the worse the effects of false economies.

People who are used to getting great development tools such as Eclipse
and Git for free commonly make the false assumption that there are
similar free tools for documentation. It's part of the tech writer's
role at a small startup to educate management about this.

On Wed, Jul 16, 2014 at 10:07 AM, Craig, Alison
alison.cr...@ultrasonix.com wrote:
 To evaluate what's cheap, you need to look at total cost of ownership... In 
 a perfect world, that's true, but the original post began I work for a small 
 startup...

 My experience in the small startup world is that you need to deal with the 
 attitude that the person the company already pays is cheaper than any tool 
 you have to go out and buy with *additional* money. This is, of course, a 
 false economy. But employees don't control the purse strings so they have to 
 work within the employer's reality.
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RE: FrameMaker to HTML

2014-07-16 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Rober Lauriston wrote:
 The tighter your budget, the worse the effects of false economies.

Yes, indeed.

 People who are used to getting great development tools such as Eclipse and 
 Git for free commonly make the false assumption that there are similar free 
 tools for documentation. It's part of the tech writer's role at a small 
 startup to educate management about this.

Agreed. However, startups - particularly small ones - rarely (ever?) hire tech 
writer's early enough to be able to provide that input at a time when it makes 
the most sense.

Most unfortunately!

Z

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Re: FrameMaker to HTML

2014-07-16 Thread Robert Lauriston
If the RoboHelp runtime embedded in FrameMaker 12 does not include the
CSS customization of full RoboHelp, you could probably customize the
generated CSS so it matches your company's design standards, then
write a post-processing script to overwrite the generated CSS with
your customizations.

One low-tech approach to integrating FrameMaker-generated HTML with
javadoc output would be to define a directory structure so each would
be in a predictable location relative to the other so that you could
link between them. This could be something of a pain to maintain since
the links will sometimes break, though you could run a link tester
such as Xenu Link Sleuth.
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OT: Providing quality documentation when in startup mode

2014-07-16 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Please pardon my off-topic (i.e., to FrameMaker) response here. But, I wouldn't 
mind hearing from others on my comments below - feel free to keep it off-line 
to me if you want.

Robert Lauriston wrote:
 Typically, we are overhead, and startups need to focus on selling something 
 first.

Yes, my company was not totally immune either.  But, as a founder of the 
company, I made sure that the quality of our documentation was deemed important 
right from the start.

For a few, very simple, reasons: 

(a) achieving those early sales can require good documentation for our 
customers.
(b) internal engineering specs have to accurately match what we want to 
develop and deploy.
(c) internal process docs (for our employees) need accuracy to ensure 
good support.

Because, fundamentally, I have always believed that the *quality* of 
documentation, particularly external technical stuff, is a reflection on the 
quality of the *rest* of the company. If we don't get our external technical 
docs right, then that same poor quality attitude could also match poor internal 
processes and reflect badly on our people.

The last thing we want to do is raise any doubts - even subconscious ones - in 
the mind of a customer seeking the kind of services we provide.

So, while I am not a tech writer by training or profession, I made sure that 
our documentation was as good as I could get it to be, till we got our first 
tech writer hired. 

My writing objectives (for technical documents, API's, etc.) are quite simple 
really:

(a) Thoroughly reviewed accuracy in the content (issues would lead to 
customers wasting time correcting their code that connected to our APIs).
(b) Anal consistency in the look-and-feel ... everywhere! Title, logo, 
paragraph spacing and indentation, tables, etc. (this is what leads to 
intuitive *quality* measures in readers).
(c) Spell-checked thoroughly (nothing speaks more to poor quality than 
spelling and grammar mistakes ... just like in resumes!)
(d) No ambiguity in reading a specification - multiple interpretations 
can lead to wasting time.
(e) Relatively frequent edits to fix any errors - I often released new 
versions whose sole purpose was to fix typographical errors. Accuracy fixes 
were always urgent.

FWIW, with about 90 people in the company, we have two writers - one is in 
Marketing and one in Engineering. The writer in Marketing does Marketing 
collateral, does white-papers (using my technical drafts to begin from) and 
writes for our blog, etc. The writer in Engineering does technical spec 
documents for customers. 

And, one more part-time writer in our Operations team. Works tech support for 
customers/networks after-hours when life is generally quiet,and thus has the 
time to write/update our internal process documents. Her work is reviewed by 
her peers in the department. Accuracy is far more important in these docs than 
look-and-feel or grammar. So, if some *fact* is wrong (rarely!), she will get 
relatively quick feedback from those users/peers! :)

Z

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RE: Providing quality documentation when in startup mode

2014-07-16 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
 Because, fundamentally, I have always believed that the *quality* of 
 documentation, particularly external technical stuff, is a reflection on the 
 quality of the *rest* of the company.

BTW, when I look at documentation for a product, it gives me an indication of 
whether I want to do business with the company, or purchase/use their stuff, 
expect better support, etc.

But, I also make allowances for some issues.

For example, for a *small* overseas firm (i.e., outside the US), I will 
sometimes overlook - up to a point - language and grammar errors in their 
English docs, as long as the content is accurate and not too difficult to read. 
Particularly if the company is based in the Far East, where language 
differences are much more ... pronounced, shall we say.

However, if a company overseas - particularly a small one or in the Far East - 
provides excellent technical docs in English, then I will favor them *more*!

Z

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Re: OT: Providing quality documentation when in startup mode

2014-07-16 Thread Robert Lauriston
I didn't write that, Sean (techwordsm...@gmail.com) did.

Startups should recognize the importance of documentation in making
sales (depends on the product and market, of course), and when they
don't, it may reflect a lack of marketing experience. Same goes for
the importance of UI design.


On Wed, Jul 16, 2014 at 12:09 PM, Syed Zaeem Hosain
(syed.hos...@aeris.net) syed.hos...@aeris.net wrote:
 Please pardon my off-topic (i.e., to FrameMaker) response here. But, I 
 wouldn't mind hearing from others on my comments below - feel free to keep it 
 off-line to me if you want.

 Robert Lauriston wrote:
 Typically, we are overhead, and startups need to focus on selling something 
 first.
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RE: OT: Providing quality documentation when in startup mode

2014-07-16 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
 I didn't write that, Sean (techwordsm...@gmail.com) did.

Ah! Sorry about that ... e-mail editing error on my part.

 Same goes for the importance of UI design.

Yes! 

One of my favorite books (for web-site UI and look-and-feel): 
http://www.amazon.com/Dont-Make-Think-Revisited-Usability/dp/0321965515/ref=sr_1_1?s=booksie=UTF8qid=1405545790sr=1-1keywords=don%27t+make+me+think
 

Moral: Hire experts. Contract them if the work is not full-time.

We use an external company to do our web-site (data portal and UI) work for 
example.

Z

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Re: FM 12 in Parallels using Win7

2014-07-16 Thread Sean
Hi,

I don’t have it in a production environment, but FeameMaker 12 works fine for 
me in 64-bit Windows 8.1 in the latest version of Parallels on a MacBook Pro 
using Mavericks.

Sean

On Jul 13, 2014, at 9:31 AM, Steve Rickaby srick...@wordmongers.demon.co.uk 
wrote:

 I had a quick search but couldn't see that this issue has been discussed 
 recently.
 
 I'm in the process of upgrading to FM 12 using Win7 in Parallels on a Mac 
 Pro. My question is simple: which is best, 32-bit Win7 or 64-bit Win7?
 
 -- 
 Steve
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Re: FM 12 in Parallels using Win7

2014-07-16 Thread Joe Malin
+1

On 7/16/14, 2:38 PM, Sean techwordsm...@gmail.com wrote:

Hi,

I don’t have it in a production environment, but FeameMaker 12 works fine
for me in 64-bit Windows 8.1 in the latest version of Parallels on a
MacBook Pro using Mavericks.

Sean

On Jul 13, 2014, at 9:31 AM, Steve Rickaby
srick...@wordmongers.demon.co.uk wrote:

 I had a quick search but couldn't see that this issue has been
discussed recently.

 I'm in the process of upgrading to FM 12 using Win7 in Parallels on a
Mac Pro. My question is simple: which is best, 32-bit Win7 or 64-bit
Win7?

 --
 Steve
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Problems with Mif2Go conversion

2014-07-16 Thread Prestridge, RobertX H
: "C:\bin\pkzip25" -add 01_Introduction_Intel-552 Design Considerations.zip 
*.*
I1: Putting in shipping directory...
I1: move /Y "01_Introduction_Intel-552 Design Considerations.zip" "..\..\_ship"
I1: Automation processing completed by dwhtm.

Thanks for any help or insight that you can provide.

Bob

From: Yves Barbion [mailto:yves.barb...@gmail.com]
Sent: Tuesday, July 15, 2014 8:06 AM
To: Prestridge, RobertX H
Cc: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: Re: Problems with Mif2Go conversion

Hi Robert
What does the _m2g_log.txt file say? Normally, you should get a .ditamap file 
and one or more .dita or .xml files.
Cheers

--
Yves Barbion
www.scripto.nu<http://www.scripto.nu>



This e-mail contains privileged and confidential information intended for the 
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Problems with Mif2Go conversion

2014-07-16 Thread Prestridge, RobertX H
 attempting production.

Thanks,
  Bob

From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at 
lists.frameusers.com> [mailto:framers-boun...@lists.frameusers.com] On Behalf 
Of Prestridge, RobertX H
Sent: Tuesday, July 15, 2014 8:32 AM
To: Yves Barbion
Cc: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: RE: Problems with Mif2Go conversion

Hi, Yves:

Here's what the log file says:

Mon Jul 14 15:36:34 2014
I1: Starting log for dwhtm, h293
I1: Gathering files...
I1: del C:\Users\rhprestx\Desktop\DITA_conversion\_wrap /q
I1: copy /Y "%omsyshome%\common\system\htmlidx\idxhtm.css" 
"C:\Users\rhprestx\Desktop\DITA_conversion\_wrap"
I1: cd C:\Users\rhprestx\Desktop\DITA_conversion\_wrap
I1: Archiving...
I1: "C:\bin\pkzip25" -add 01_Introduction_Intel-552 Design Considerations.zip 
*.*
I1: Putting in shipping directory...
I1: move /Y "01_Introduction_Intel-552 Design Considerations.zip" "..\..\_ship"
I1: Automation processing completed by dwhtm.

Thanks for any help or insight that you can provide.

Bob

From: Yves Barbion [mailto:yves.barb...@gmail.com]
Sent: Tuesday, July 15, 2014 8:06 AM
To: Prestridge, RobertX H
Cc: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: Re: Problems with Mif2Go conversion

Hi Robert
What does the _m2g_log.txt file say? Normally, you should get a .ditamap file 
and one or more .dita or .xml files.
Cheers

--
Yves Barbion
www.scripto.nu<http://www.scripto.nu>



This e-mail contains privileged and confidential information intended for the 
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