Re: realistic expectations in Pune, India

[hessiansx4]

Good luck! I believe your best bet would be to find an American tech writer 
living in Pune, or hire someone in Boston. Plenty of companies parse out tech 
writing jobs to off-site writers. If you're concerned about quality, imo, your 
US-based team needs to do at least a copy edit! 


 On Thursday, April 23, 2015 7:05 AM, John Sgammato 
john.sgamm...@actifio.com wrote:
   

 Hi gang, I have to hire a writer in Pune, India, but I wonder if I have 
unrealistic expectations. We have a pretty sophisticated doc system in 
unstructured FrameMaker 12, using variables, conditional text, text insets, 
etc. We need API content as well as content for network administrators and 
managed-service providers, SaaS, and business resiliency. Knowledge of data 
storage would be good.The person will work independently, far from the home 
team in Boston. The development team in Pune is a good team, but they do all 
the things that aggravate writers, making last-minute changes and expecting a 
quick search-and-replace, not reviewing docs, etc. The person has to be able 
to essentially finish and publish the doc to US standards. My team does not 
have the time to edit the work from India. The writer must know the proper use 
of articles and placement of commas.
So I am looking for a veteran with good grammar and 10+ years of experience 
using all the parts of unstructured FM and with real-life experience pushing 
back on a team. I can say all sorts of empowering things from Boston, but if 
the writer doesn't feel it in his/her heart, doesn't have the courage and the 
chutzpah to stand up to the team to ensure doc quality, then I have the wrong 
person and I get stuck with poor-quality documentation. 

Am I looking for a chimera? There are plenty of writers like that in the Boston 
area, but I need one in Pune. I suspect that TechComm has been a career in 
Boston a lot longer than it has in Pune...does anyone there even have ten years 
of experience?-- 


|   |   |   |   | John Sgammato, Documentation Architect
e john.sgamm...@actifio.com  c 508.927.2083  
t @actifiodocs  |


| 333 Wyman Street, Waltham, MA 02451
 |
|             
 |

Radically simple copy data management .

___


You are currently subscribed to framers as hessian...@yahoo.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/hessiansx4%40yahoo.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


  ___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: try not to laugh out loud at this question...

[hessiansx4]

Wow, thanks for the great suggestion (SmartDocs) and other comments. This group 
is the best! I'll check out the SmartDocs introduction, however, if a license 
is needed for each seat, it's not much less expensive than purchasing ATCS 5 
for each writer.  


 On Tuesday, April 14, 2015 8:54 AM, Lisa Pietrangeli 
lisa.pietrang...@thirtysix.net wrote:
   

 HI Keith,

Thank you for the glowing review. I love hearing from our happy customers!

Steve, should you change your mind and want to see what SmartDocs is all about, 
please don't hesitate to get in touch again.

Kindly,
Lisa 

Lisa Pietrangeli
Managing Partner
Executive Director of Operations and Business Development

ThirtySix Software
(p) +1 585-943-5059
lisa.pietrang...@thirtysix.net
www.thirtysix.net

Connect with me: LinkedIn | Twitter | Facebook
Register for our newsletter: Subscribe Today!


-Original Message-
From: Keith Soltys [mailto:keith.sol...@tmx.com] 
Sent: Tuesday, April 14, 2015 9:23 AM
To: Steve Rickaby; veron...@front-runner.com; 'hessiansx4'; 'Framers'
Cc: lisa.pietrang...@thirtysix.net
Subject: RE: try not to laugh out loud at this question...

I have been using SmartDocs for several years to manage a set of technical 
specifications that have to be produced in Word. It's dead stable and it's 
features for managing text snippets and variables are light-years ahead of 
Frame's.  My biggest document is about 300 pages and has hundreds of snippets 
and SmartDocs has never choked on it - even with multiple conditions applied.  
I would never be able to manage this document in FrameMaker - it would be a 
nightmare.

Regards
Keith

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Steve Rickaby
Sent: Tuesday, April 14, 2015 2:27 AM
To: veron...@front-runner.com; 'hessiansx4'; 'Framers'
Cc: lisa.pietrang...@thirtysix.net
Subject: RE: try not to laugh out loud at this question...

At 21:45 -0400 13/4/15, Veronica Kutt wrote:

I believe you can get results in Word, if you use a tool called SmartDocs, a 
content management and reuse solution for Microsoft Word.

Interesting to see that SmartDocs is still around. It even does conditional 
text.

License model only, $395-$695/pa, but the cheaper versions look fairly hobbled.

--
Steve
___


You are currently subscribed to framers as keith.sol...@tmx.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/keith.soltys%40tmx.com

Send administrative questions to listad...@frameusers.com. Visit 
http://www.frameusers.com/ for more resources and info.

NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained in or 
attached to this e-mail, contains proprietary and confidential information 
solely for the internal use of the intended recipient. If you have received 
this email in error, please notify us immediately by return e-mail or otherwise 
and ensure that it is permanently deleted from your systems, and do not print, 
copy, distribute or read its contents.

AVIS DE CONFIDENTIALITÉ Le présent courriel, y compris tous les documents qu'il 
contient ou qui y sont joints, renferme des renseignements exclusifs et 
confidentiels destinés uniquement à l'usage interne du destinataire prévu. Si 
vous avez reçu le présent courriel par erreur, veuillez nous aviser 
immédiatement, notamment par retour de courriel, et vous assurer qu'il est 
supprimé de façon permanente de vos systèmes; veuillez également vous abstenir 
d'imprimer, de copier, de distribuer ou de lire son contenu.




  ___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

try not to laugh out loud at this question...

[hessiansx4]

 I was explaining text insets in FM and was asked if Word does anything 
similar. Does it? I did a cursory online search but didn't come up with any 
usable information.___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: User's manual vs. User manual

[hessiansx4]

Thanks for your quick, and often humorous responses. (It's Monday and 
laughter-inducing answers are always welcomed!) We are going to go with User 
Manual for brevity and translation considerations. This group rocks! 


 On Monday, March 16, 2015 4:51 AM, Davis, David 
david.da...@non.schneider-electric.com wrote:
   

 Well what if you have more than one user? Then it would have to be Users' 
Manual :)

It's easier to avoid that fuss and just called it User Manual.

In German they get around this kind of thing by making compound nouns, so you'd 
have the equivalent of Usermanual  (Benutzerhandbuch...?), but English 
prefers to leave a space.

_

David


*** Confidentiality Notice: This e-mail, including any associated or attached 
files, is intended solely for the individual or entity to which it is 
addressed. This e-mail is confidential and may well also be legally privileged. 
If you have received it in error, you are on notice of its status. Please 
notify the sender immediately by reply e-mail and then delete this message from 
your system. Please do not copy it or use it for any purposes, or disclose its 
contents to any other person.
___


You are currently subscribed to framers as hessian...@yahoo.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/hessiansx4%40yahoo.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


  ___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

User's manual vs. User manual

[hessiansx4]

  Any thoughts on which is preferable for hardware products?___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

tracking Help page usage

[hessiansx4]

We are currently not doing context-sensitive help; instead, users click a Help 
icon which launches a nice, long doc. Do any of you Framers have any experience 
tracking doc/page usage? We are comparing Google analytics or RH server. Is 
anyone using some open source tool they would recommend? Any and all 
information would be greatly appreciated.___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: FM 12 + RH 11

[hessiansx4]

Thanks for your comments, which I will share with my team.
 
In answer to your questions Robert: we have ATCS 5 (FM 12, RH 11) installed. 
I'm working on creating a FM template. We currently output to .pdf (from Word - 
ugh) and webhelp (from RH). We'd like to output to responsive html 5 and may, 
at some future point, need to create a hardcopy-printable document. I don't 
foresee the need to move to structured/DITA anytime soon (within the next 5 
years) so with the new output for FM, I think that can suffice for now. 



On Wednesday, March 12, 2014 9:52 AM, Robert Lauriston rob...@lauriston.com 
wrote:
  
What are you using now? An earlier version of FrameMaker?

FM12 basically has most of RoboHelp folded in so you get two for one.

To see what you'd lose with only RoboHelp, generate a PDF from
RoboHelp and compare it with one saved from FrameMaker. Note that
FrameMaker can save PDF with change markup.

You can get free 30-day evaluations so you'd know exactly what you were buying.

Personally I'd use WebHelp on Apache and Google Analytics rather than
RoboHelp Server to avoid having to deal with a Windows server.


On Tue, Mar 11, 2014 at 4:25 PM, hessiansx4 hessian...@yahoo.com wrote:
 My boss is asking me to provide a justification for using FM12 (which now
 outputs webhelp and responsive html5) as a single-source for our webhelp (as
 opposed to using only RH or importing FM into RH). Has anyone had experience
 with any of these methods in ATCS 5? If so, I'd love to hear about it. Also,
 we currently do not have a method for capturing 1) what help pages (this is
 not context-sensitive help) users access or 2) whether they are even
 accessing the help. It has been suggested that we purchase RH server to
 track help file use (vs. using Google analytics). I have used neither. Have
 any of you? Suggestions? TIA for any assistance/comments.___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: RECORDING of What's new in FrameMaker 12 webinar from Jan 28 with time chart

[hessiansx4]

 Thanks! Does anyone know of a CIAB for FM12? I could have sworn I saw a 
download on amazon.com and then - poof! It was gone. The Getting Started Guide 
on the Adobe site won't open and doesn't appear to have the depth of training 
the CIAB series does. Could I simply order the FM 11 CIAB and get 90% of the 
basic FM 12 functionality? Your thoughts? TIA for your help.
 



On Thursday, January 30, 2014 6:07 PM, Maxwell Hoffmann mhoff...@adobe.com 
wrote:
  
 
Yesterday we had huge turnout at our first FrameMaker 12 webinar, which covered 
many significant new features. The session is 2 hours and 15 minutes long. I am 
posting info on how to access the recording and also some time stops you can 
fast forward to for specific features and areas that interest you the most.  
  
Here is the link to the recording: http://adobe.ly/1ibB3Ku 
(use your Adobe.com account credentials to log-in … once you have you won’t 
need to log-in again as long as browser instance is running.) If you are using 
Chrome, I recommend that you clear your cache and restart Chrome before 
viewing. 
  
Here are some key “time stop” points that will take you to major highlights of 
the presentation: 
  
• 1 hour 10 min = How to publish from FM12 to EPUB, HTML5 
RESPONSIVE LAYOUT and more 
(in answer to many questions, this is FrameMaker 12 by itself, with no 
plug-ins, and no assistance from RoboHelp 11 or Tech Comm Suite 5!) 
• 1 hour 36 min = Structure and FrameMaker XML Author 12 
• 1 hour 50 min = MathML equations, including XML code view to edit 
• 1 hour 53 min = improved XML white space handling 
• 1 hour 57 min = Preview DITAMAP topic content 
• 12 min = user interface enhancements 
• 25 minutes = Regular Expressions used in Find/Change  
(e.g. reverse date format) 
• 28 min 44 sec = Generate QR code 
• 30 min 28 sec = background color on text level and boxed/colored 
paragraphs 
• 32 min 30 sec = improved Conditional Text control, new UI and 
complex expressions 
• 38 min 44 sec = enhanced Smart Catalogs with search/filter to 
narrow choices 
• 46 min = improved collaborative workflow with Dropbox integration 
and improved PDF review 
  
Many people emailed me after the webinar asking about our 40% discount offer. 
For a limited time, all existing customers of Adobe Technical Communication 
Suite, Adobe FrameMaker and Adobe RoboHelp are eligible to take advantage of 
this limited period promotional offer to purchase subscription licenses of 
Adobe Technical Communication Suite 5 at 40% off for an entire year. This would 
allow you to subscribe to the entire Tech Comm Suite 5 (FrameMaker 12, RoboHelp 
11, Captivate 7, Acrobat Pro XI and Presenter 8) for only $29.99 per month, the 
same subscription price as FrameMaker. Subscriptions are now a 1 year 
commitment, though you are billed monthly. Perpetual (boxed DVD) licenses are 
still available. 
  
Here is the link to that promotion: 
http://www.adobe.com/products/framemaker/promotions.html 
  
  


  
  
Maxwell Hoffmann|  Product  Evangelist  |  Adobe  |  p. 503.336.5952  |  c. 
503.805.3719  |  mhoff...@adobe.com 
http://twitter.com/maxwellhoffmann-  http://www.linkedin.com/in/maxwellhoffmann 
 blogs.adobe.com/techcomm 
Upcoming webinars http://adobe.ly/Pbz6xI    Recorded webinars: 
http://adobe.ly/Pbdp0J 
  
    
___


You are currently subscribed to framers as hessian...@yahoo.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/hessiansx4%40yahoo.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/for more resources and info.___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

documentation request form?

[hessiansx4]

I've been tasked with researching practices related to documentation requests. 
Currently, we have no formal process and I suggested that requiring requestors 
to fill out some sort of form would enable our department to quantify staffing 
requirements and provide more accurate insight into when resources will become 
available. Do any of you have suggestions/templates to share? TIA___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

documentation request form?

[hessiansx4]

I've been tasked with?researching practices related to documentation requests. 
Currently, we have no formal process and I suggested that requiring requestors 
to fill out some sort of form would enable our department to quantify staffing 
requirements and provide more accurate insight into when resources will become 
available. Do any of you have suggestions/templates to share? TIA
-- next part --
An HTML attachment was scrubbed...
URL: 

QQ re: figure caption style in tech docs

[hessiansx4]

I'm up against a deadline, and wondered if anyone has insight into figure 
captions. I'm using title case currently. Any thoughts? References?___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

QQ re: figure caption style in tech docs

[hessiansx4]

I'm up against a deadline, and wondered if anyone has insight into figure 
captions. I'm using title case currently. Any thoughts? References?
-- next part --
An HTML attachment was scrubbed...
URL: 

TCS 3.5 RH not playing nice

[hessiansx4]

One of my colleagues opened an existing RH project, using the new TCS 3.5, to 
generate WebHelp. Even after applying our stylesheet (and all other templates 
we typically apply) some of the .css styles are completely off (especially 
numbering and bullets). Have any of you experienced this? If so, what did you 
do to fix it?
Thanks in advance!___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

TCS 3.5 RH not playing nice

[hessiansx4]

One of my colleagues?opened an existing RH project, using the new TCS 3.5, to 
generate?WebHelp. Even after applying our stylesheet (and all other templates 
we typically apply)?some of the .css styles are completely off (especially 
numbering and bullets). Have any of you experienced this? If so, what did you 
do to fix it?
Thanks in advance!
-- next part --
An HTML attachment was scrubbed...
URL: 

documentation best practices resolved

[hessiansx4]

A big hearty thank you (xie xie) to all who responded to my question about 
including not-yet-released features in software documentation. The jury is 
still out on how I'll handle the situation but your answers were helpful and 
thought-provoking! This list is the BEST!___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

documentation best practices resolved

[hessiansx4]

A big hearty "thank you" (xie xie) to all who responded to my question about 
including "not-yet-released" features in software documentation. The jury is 
still out on how I'll handle the situation but your answers were helpful and 
thought-provoking! This list is the BEST!
-- next part --
An HTML attachment was scrubbed...
URL: 

documentation best practices

[hessiansx4]

I could use some insight into a situation I haven't encountered before today: 
how does one best respond to a request (read: order) to include something in 
their product's documentation about a functionality that will not be released 
with the upcoming release (it will still be in development) but is hoped to be 
ready shortly (whatever that means) after the product is released.
 
I've politely pointed out that industry best practice is to document what IS as 
opposed to what WILL BE and that certain liabilities might be incurred if 
promises are made and then something goes wrong. 
 
Any thoughts?___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

documentation best practices

[hessiansx4]

I could use some insight into a situation I haven't encountered before today: 
how does one best respond to a request (read: order) to include something in 
their product's documentation about a functionality that will not be released 
with the upcoming release?(it will?still be in development)?but is hoped to be 
ready "shortly" (whatever that means)?after the product is released.
?
I've politely pointed out that industry best practice is to document what IS as 
opposed to what WILL BE and that certain liabilities might be incurred if 
promises are made and then something goes wrong. 
?
Any thoughts?
-- next part --
An HTML attachment was scrubbed...
URL: 

DITA file naming conventions

[hessiansx4]

Hello All! My company is in the process of transitioning from FM8 
unstructured  FM10 DITA and are discussing file naming conventions. Have any 
of you had a similar experience (transitioning to DITA)? Any caveats you want 
to share about the process (what worked/what didn't)? How about file naming 
conventions? Any and all suggestions are welcomed!___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

technical writing in Taiwan anyone?

[hessiansx4]

Do you enjoy the adventure of exploring different cultures?

Have you ever wanted to live and work in Asia but don't know how to go about 
securing work and handling all the paperwork?
 
Would you love to be in an environment where your native English 
speaking/reading/writing ability is in high demand?
 
 
If this describes you, please consider bringing your technical writing skills 
to TAIWAN!


If you are the least bit curious about the technical writing landscape in 
Taiwan, please contact me offline for more details. 
 
NOTE:There are currently at least a dozen technical writer positions 
available on this lovely island for various companies (Acer, Asus, Dell, HTC, 
Trend Micro).
 
Disclaimer: I work for one of the above companies and we are actively seeking 
applicants for our Taipei office!___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

technical writing in Taiwan anyone?

[hessiansx4]

Do you enjoy the adventure of exploring?different cultures?

Have you ever wanted to live and work in Asia but don't know how to go about 
securing work and handling all the paperwork?
?
Would you love to be in an environment where your native English 
speaking/reading/writing ability is in high demand?
?
?
If this describes you, please consider bringing your technical writing skills 
to TAIWAN!


If you are the least bit curious about the technical writing landscape?in 
Taiwan, please contact me offline for more details. 
?
NOTE:There are currently?at least a dozen?technical writer positions 
available on this lovely island for various companies (Acer, Asus, Dell, HTC, 
Trend?Micro).
?
Disclaimer: I work for one of the above companies and we are actively seeking 
applicants for our Taipei office!
-- next part --
An HTML attachment was scrubbed...
URL: 

Re: Scary responsibility in job ad

[hessiansx4]

I tend to agree with Richard, although I can see Nadine's point. 

I'm sure it can be frustrating to feel that you are tasked with helping 
someone (who is making way more money than you are) with basic language skills.

On the other hand, we are all in this together. Products are 
designed/created/ tested/documented/marketed/maintained by a TEAM. I was once 
tasked with negotiating training costs for a very expensive application simply 
because I was a native English speaker. I could have said not my job, but 
didn't. And it turned out to be a great learning experience; I had the 
opportunity to work with some folks I might otherwise not have had the chance 
to. (And I found out I was a decent negotiator!)


From: Combs, Richard richard.co...@polycom.com
To: Writer generic...@yahoo.ca; framers framers@lists.frameusers.com
Sent: Friday, October 7, 2011 6:52 AM
Subject: RE: Scary responsibility in job ad

Writer wrote:

 A local company listed this as one of the responsibilities in a job ad
 for a technical writer:
 
 coach engineers to improve their writing skills
 
 It makes me laugh and cringe in equal measures.

I'm really surprised at the overwhelmingly negative reaction to this ad. 
Coaching engineers is cited as just one of the responsibilities; without seeing 
what the others are, I have no opinion of the ad as a whole, but this specific 
responsibility certainly doesn't make me laugh, cringe, fear for my future, or 
get defensive about my profession. 

I'm asked (yes, often by engineers) language/grammar/writing questions fairly 
frequently, and in the past when things weren't so busy, I did the occasional 
short presentation on some language/writing issue at the end of a team meeting. 
These were well received, and I often got follow-up questions. 

The engineers I know are intelligent people who understand the value of 
communicating clearly. They want to improve their writing skills in order to 
communicate more effectively with each other, managers, and other departments 
(sales, support, etc.), as well as with me. 

IMHO, sharing what I know with people who see the value of learning it makes me 
more valuable. And it's rewarding for me, not cringe-inducing. 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richard.co...@polycom.com
303-223-5111
--
rgco...@gmail.com
303-903-6372
--






___


You are currently subscribed to framers as hessian...@yahoo.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/hessiansx4%40yahoo.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

thanks for your assistance on Warnings, Cautions, Notes - this list rocks! EOM

[hessiansx4]

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

adding icon to FM para tag?

[hessiansx4]

We're using FM 8 (unstructured). One of the writers is working on a method to 
automatically add an icon to Warnings and Notes using a Wingdings-like font. I 
think there's another way to handle this but cannot remember the specifics. Any 
suggestions for how to do this? btw, we currently use a single tag for both 
Head 
+ Body.  TIA
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

adding icon to FM para tag?

[hessiansx4]

We're using FM 8 (unstructured). One of the writers is working on a method to 
automatically add an icon to Warnings and Notes using a Wingdings-like font. I 
think there's another way to handle this but cannot remember the specifics. Any 
suggestions for how to do this? btw, we currently use a single tag for?both 
Head 
+ Body.? TIA

thanks for your assistance on Warnings, Cautions, Notes - this list rocks!

[hessiansx4]

warnings, cautions, notes in sw documentation

[hessiansx4]

Hello all! I've noticed that the legacy docs I'm currently working on use notes 
and warnings (no cautions) for a software product. I asked why a warning was 
used instead of a caution and was told: that's the way we do it here. I've only 
used warnings when bodily harm could result from some action. How are those of 
y'all in the sw world doing it? 
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

warnings, cautions, notes in sw documentation

[hessiansx4]

Hello all! I've noticed that the legacy docs I'm currently working on use notes 
and warnings (no cautions) for a software product. I asked why a warning was 
used instead of a caution and was told: that's the way we do it here. I've only 
used warnings when bodily harm could result from some action. How are those of 
y'all in the sw world doing it? 

document compare

[hessiansx4]

I'm using FM 8.0 unstructured, attempting to compare two versions (current and 
old) of the same documents. When I run the compare with current as the 
baseline, none of the changes to tables are indicated. When I run the compare 
using old as the baseline, the changes appear. What am I doing wrong??
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

document compare

[hessiansx4]

I'm using FM 8.0 unstructured, attempting to compare two versions (current and 
old) of the same documents. When I run the compare with "current" as the 
baseline, none of the changes to tables are indicated. When I run the compare 
using "old" as the baseline, the changes appear. What am I doing wrong??

Re: So how many of us are stuck with Frame 7.2?

[hessiansx4]

We are looking to upgrade 60-70 seats to FM 10; we were quote a per-seat cost 
of 
925.00 USD. Adobe has a volume licensing program: 
http://www.adobe.com/aboutadobe/volumelicensing/clp/. It'll be interesting to 
see how much this reduces the per-seat cost



- Original Message 
From: Steve Rickaby srick...@wordmongers.demon.co.uk
To: Dov Isaacs isa...@adobe.com; framers@lists.frameusers.com 
framers@lists.frameusers.com
Sent: Thu, March 3, 2011 4:06:25 AM
Subject: RE: So how many of us are stuck with Frame 7.2?

At 17:44 + 2/3/11, Steve Rickaby wrote:

 They have $6 million to play with.

Sorry: that should have read 'They have $6 *billion* to play with.' Duh.

Yes, I was kidding about Apple buying Adobe. And Steve J is right, there's no 
point in ranting about Mac FrameMaker here: that's been done to death 
elsewhere. 
I do think it was worth making the point about the ungenerous upgrade program, 
though, as allegedly folks from Adobe read this group (aside from Dov).

I am very glad that Adobe is developing FrameMaker: for several years after 
Adobe acquired it it looked as if it might be left to die.

-- 
Steve
___


You are currently subscribed to framers as hessian...@yahoo.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/hessiansx4%40yahoo.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.



  
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

So how many of us are stuck with Frame 7.2?

[hessiansx4]

We are looking to upgrade 60-70 seats to FM 10; we were quote a per-seat cost 
of 
925.00 USD. Adobe has a volume licensing program: 
http://www.adobe.com/aboutadobe/volumelicensing/clp/. It'll be interesting to 
see how much this reduces the per-seat cost



- Original Message 
From: Steve Rickaby <srick...@wordmongers.demon.co.uk>
To: Dov Isaacs ; "framers at lists.frameusers.com" 

Sent: Thu, March 3, 2011 4:06:25 AM
Subject: RE: So how many of us are stuck with Frame 7.2?

At 17:44 + 2/3/11, Steve Rickaby wrote:

> They have $6 million to play with.

Sorry: that should have read 'They have $6 *billion* to play with.' Duh.

Yes, I was kidding about Apple buying Adobe. And Steve J is right, there's no 
point in ranting about Mac FrameMaker here: that's been done to death 
elsewhere. 
I do think it was worth making the point about the ungenerous upgrade program, 
though, as allegedly folks from Adobe read this group (aside from Dov).

I am very glad that Adobe is developing FrameMaker: for several years after 
Adobe acquired it it looked as if it might be left to die.

-- 
Steve
___


You are currently subscribed to framers as hessiansx4 at yahoo.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/hessiansx4%40yahoo.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

flattening vector graphics

[hessiansx4]

Does anyone know of a method to flatten/reduce file size of a .cgm file (and 
still maintain it as a .cgm file)? Thanks.


  
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

flattening vector graphics

[hessiansx4]

Does anyone know of a method to flatten/reduce file size of?a .cgm file (and 
still maintain it as a .cgm file)? Thanks.

x-refs in structured FM v7.2

[hessiansx4]

Question: when inserting an x-ref to another document, are any of you finding 
that you must have the source file open vs. having a copy open (someone else 
has 
the source file open) in order to get the x-ref to stick? Any and all 
comments 
are welcomed.


  
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

x-refs in structured FM v7.2

[hessiansx4]

Question: when inserting an x-ref to another document, are any of you finding 
that you must have the source file open vs. having a copy open (someone else 
has 
the source file open) in order to get the x-ref to "stick"? Any and all 
comments 
are welcomed.