RE: Outsourcing: Was Release Date for FrameMaker 8?

2006-05-17 Thread Niels Fanøe
I appreciate that some you are afraid that the US will lose jobs to India and 
such countries. But take a bigger perspective on this, will you? If India 
(et.al.) are not involved with Western technology - if they don't get any 
hi-tech jobs and industries - how are they ever going to be able to buy 
American (or Danish, for that matter) products and services? Only by sharing 
our wealth (and jobs - even if it hurts) can we all survive and thrive in the 
long run.

-Niels
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RE: Outsourcing: Was Release Date for FrameMaker 8?

2006-05-17 Thread Niels Fanøe
Niels:
-  how are they ever going to be able to buy American (or Danish, for 
-  that matter) products and services? Only by sharing our 
- wealth (and 
-  jobs - even if it hurts) can we all survive and thrive in the long 
-  run.

John:
- Niels...a point from both sides...
- 
- - If you can't get through the short run, the long run 
- doesn't matter. You're looking at it from the perspective of 
- the collective.
- Others are looking at it from the perspective of paying 
- their gas and oil bill for the next 90 days and making their 
- kid's tuition payment on the coming first of the month.

Yeah, well, I think that if we don't make it in the long run, who cares about 
the short run.
As for the energy bills and tuition system in the US, and the welfare system in 
general, this is not the place to discuss that (I know what you mean, though). 
The US seems to be working up its trillion dollar debt on other things at the 
moment...
 
- - Accept that a position should go to the best value, which 
- is a balance between cost and quality. Then get whatever 
- training you need to tip the balance in favor of quality; if 
- not for your current employer, one that allows you to make 
- the transition as quick as possible.

I'm not quite sure what you mean by this. Anyway - I just wanted to pitch in 
with a little global outlook. End of sermon! ;o)

-Niels
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Outsourcing: Was Release Date for FrameMaker 8?

2006-05-17 Thread Niels Fanøe
I appreciate that some you are afraid that the US will lose jobs to India and 
such countries. But take a bigger perspective on this, will you? If India 
(et.al.) are not involved with "Western" technology - if they don't get any 
hi-tech jobs and industries - how are they ever going to be able to buy 
American (or Danish, for that matter) products and services? Only by sharing 
our wealth (and jobs - even if it hurts) can we all survive and thrive in the 
long run.

-Niels



Outsourcing: Was Release Date for FrameMaker 8?

2006-05-17 Thread John Posada
> how are they ever going to be able to buy American (or Danish, for
> that matter) products and services? Only by sharing our wealth (and
> jobs - even if it hurts) can we all survive and thrive in the long
> run.

Niels...a point from both sides...

- If you can't get through the short run, the long run doesn't
matter. You're looking at it from the perspective of the collective.
Others are looking at it from the perspective of paying their gas and
oil bill for the next 90 days and making their kid's tuition payment
on the coming first of the month.

- Accept that a position should go to the best value, which is a
balance between cost and quality. Then get whatever training you need
to tip the balance in favor of quality; if not for your current
employer, one that allows you to make the transition as quick as possible.

John Posada
Senior Technical Writer

"So long and thanks for all the fish."



Outsourcing: Was Release Date for FrameMaker 8?

2006-05-17 Thread Niels Fanøe
Niels:
-> > how are they ever going to be able to buy American (or Danish, for 
-> > that matter) products and services? Only by sharing our 
-> wealth (and 
-> > jobs - even if it hurts) can we all survive and thrive in the long 
-> > run.

John:
-> Niels...a point from both sides...
-> 
-> - If you can't get through the short run, the long run 
-> doesn't matter. You're looking at it from the perspective of 
-> the collective.
-> Others are looking at it from the perspective of paying 
-> their gas and oil bill for the next 90 days and making their 
-> kid's tuition payment on the coming first of the month.

Yeah, well, I think that if we don't make it in the long run, who cares about 
the short run.
As for the energy bills and tuition system in the US, and the welfare system in 
general, this is not the place to discuss that (I know what you mean, though). 
The US seems to be working up its trillion dollar debt on other things at the 
moment...

-> - Accept that a position should go to the best value, which 
-> is a balance between cost and quality. Then get whatever 
-> training you need to tip the balance in favor of quality; if 
-> not for your current employer, one that allows you to make 
-> the transition as quick as possible.

I'm not quite sure what you mean by this. Anyway - I just wanted to pitch in 
with a little global outlook. End of sermon! ;o)

-Niels



Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Gillian Flato
 
Outsourcing is not an evil. It's evolution, and was bound to happen as
other countries break into the tech sphere. Balance will eventually be
met, as with anything. The trick is not how to keep jobs in higher-pay
regions, but how to deliver greater value.

From a business standpoint, sure, it's about value but is there really
value in outsourcing, or is it just cheaper? 

I did a contract at a company that had outsourced its Tech Writing to
India but after seeing how poorly the Indians wrote English, they
brought TW back to America. 

Another company I worked at outsourced QA to Russia, bragging to us how
they saved 50%. But guess what! The Russians took twice as long to do
anything and many times, the quality was not as good, so there went
there 50% savings. Not to mention the low morale around the office by
the Americans who saw their jobs going overseas. Many people spent more
time gossiping about whose job was going next than doing work. Many
other people around the office were just pissed all the time, thereby
lowering their productivity, and others left, thereby screwing the
company since they were needed.

For the government, it's a bad deal. They lose a lot of tax base when
workers are laid off and don't pay as much in taxes, not to mention the
loss in unemployment dollars they have to shell out.

So I don't think it is such a great thing.

-Gillian


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Bill Swallow
Sent: Tuesday, May 16, 2006 10:33 AM
To: [EMAIL PROTECTED]
Cc: Framers
Subject: Re: RE: Release Date for FrameMaker 8?

Not entirely correct re: outsourcing.

There are many examples of companies cancelling their outsourced labor
and bringing the work back into their home offices (I haven't the time
or desire to cite, but there have been several articles in trade
magazines over the past few months that attest to this). As with
anything, if the benefit isn't there, the plan is aborted.

I believe, though, that the FM work isn't outsourced but is actually
housed by Adobe India - this is a very different thing, and I can see
logic in this.

Costs of workers is only a factor if the workers can deliver and if
the communication is good.

Outsourcing is not an evil. It's evolution, and was bound to happen as
other countries break into the tech sphere. Balance will eventually be
met, as with anything. The trick is not how to keep jobs in higher-pay
regions, but how to deliver greater value.

Bill

On 5/16/06, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote:

 Don't expect Adobe to bring back any jobs. Once the outsourcing bug
hits, those jobs are lost forever. On one hand, I understand Adobe's
reasoning -- the cost of a worker in the U.S or Canada is much higher
than a worker elsewhere. On the other hand, that's one more job that's
gone overseas, so the business profits at the expense of the host
nation. I'm a bit more partial to my country than I am to any particular
business that operates out of it.

-- 
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
http://techcommdood.blogspot.com
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RE: Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Anne Robotti
 Greater value?  To whom?  The consumer, perhaps, 

I don't think the companies that are saving money by outsourcing are
necessarily passing on the savings to the consumer. I'd have to see some
pretty firm research on that before I'd believe it.

Anne
 


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RE: Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Laura_J_Kirk
Yes but the companies are not strictly accountable to the consumer, but 
rather to the shareholders. And shareholders rarely complain about 
greater profits.

ljk
___
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[EMAIL PROTECTED] wrote on 
05/16/2006 02:02:08 PM:

  Greater value?  To whom?  The consumer, perhaps, 
 
 I don't think the companies that are saving money by outsourcing are
 necessarily passing on the savings to the consumer. I'd have to see some
 pretty firm research on that before I'd believe it.
 
 Anne
 
 
 
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RE: Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Fetzner, Bill
Bureeda opines: And I agree that I don't see a lot of profits passed on to
consumers (refer to your local gas pump for more info).

To me this gets us back to the original proposition, that the loss of jobs
can be compensated by an increase in value. Not always of course, as one or
more others argue, but in a thriving economy (like the one we're now
witnessing in our off-shoring society), that's more likely than not to
happen. As for profits lining owner's pockets, that's not such a bad thing
when you own a share or more of the company as many of our neighbors do.
That makes ownership a good thing, as more than one politician insists.
Let's not lose sight of the fact that value has many meanings, one of which
is the best compromise between quality and price. For given quality if the
business lowers the cost, it enhances the value to the consumer. And what's
wrong with benefiting consumers?  
~ Bill  

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Re: Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Bill Swallow

Greater value?  To whom?  The consumer, perhaps, sure, but what about
us writers?  We won't be very appreciative of the trick if we're
reduced to slinging hash at McDonalds.  And if it reduces us to fry
cooks, you'd be hard pressed to convince us it *isn't* an evil.


I argue that if you are reduced to slinging hash then you didn't do
your due diligence to keep yourself marketable and desirable.

--
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
http://techcommdood.blogspot.com
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Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Gillian Flato

>>Outsourcing is not an evil. It's evolution, and was bound to happen as
other countries break into the tech sphere. Balance will eventually be
met, as with anything. The trick is not how to keep jobs in higher-pay
regions, but how to deliver greater value.


Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Doug
>Outsourcing is not an evil. It's evolution, and was bound to happen as
> other countries break into the tech sphere. Balance will eventually be
> met, as with anything. The trick is not how to keep jobs in higher-pay
> regions, but how to deliver greater value.

Greater value?  To whom?  The consumer, perhaps, sure, but what about
us writers?  We won't be very appreciative of the "trick" if we're
reduced to slinging hash at McDonalds.  And if it reduces us to fry
cooks, you'd be hard pressed to convince us it *isn't* an evil.

--Doug



Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread John Posada
> I did a contract at a company that had outsourced its 
> Tech Writing to India but after seeing how poorly the 
> Indians wrote English, they brought TW back to America. 
...
> 
> So I don't think it is such a great thing.

To come to the conclusion that from hearing about ones that didn't
work, the concept is flawed, is the wrong conclusion.

The minority are the ones you hear about with problems. The majority
you don't hear about are the ones that go as they should and it just
becomes a normal part of the business model.

John Posada
Senior Technical Writer

"So long and thanks for all the fish."



Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Anne Robotti
> Greater value?  To whom?  The consumer, perhaps, 

I don't think the companies that are saving money by outsourcing are
necessarily passing on the savings to the consumer. I'd have to see some
pretty firm research on that before I'd believe it.

Anne



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Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread laura_j_k...@bd.com
Yes but the companies are not strictly accountable to "the consumer," but 
rather to "the shareholders." And shareholders rarely complain about 
greater profits.

ljk
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framers-bounces+laura_j_kirk=bd.com at lists.frameusers.com wrote on 
05/16/2006 02:02:08 PM:

> > Greater value?  To whom?  The consumer, perhaps, 
> 
> I don't think the companies that are saving money by outsourcing are
> necessarily passing on the savings to the consumer. I'd have to see some
> pretty firm research on that before I'd believe it.
> 
> Anne
> 
> 
> 
> The information contained in or attached to this e-mail contains 
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Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Bureeda Bruner
Just a "minor" point of semantics: outsourcing and "offshoring" (outsourcing
to another country) are two very different things.

Anyone who has done consulting work has engaged in supporting their client's
outsourcing effort. The consulting firm where I learned the ropes as a
technical writer was based in Dallas and all our clients were large firms,
many of them global. 

I now work for a leader in the product development outsourcing industry.
We're located in Plano, Texas, and all our work is done here.

Although, interestingly, several of our clients have headquarters abroad.
The reality is, we work in a global economy. Superior work will prevail, as
it always has, over poor work.

I would also agree that the central (although by no means the only)
motivation for outsourcing in most businesses is increased profit. And I
agree that I don't see a lot of profits passed on to consumers (refer to
your local gas pump for more info).

Bureeda Bruner
Paragon Innovations, Inc.
Phone: 972-265-6000
email: bureeda at paragoninnovations.com
Website: www.paragoninnovations.com
Success Stories: www.paragoninnovations.com/ng/success.shtml
Embedded systems design from start to success 

-Original Message-
From: framers-bounces+bureeda=paragoninnovations@lists.frameusers.com
[mailto:framers-bounces+bureeda=paragoninnovations.com at lists.frameusers.com]
On Behalf Of Gillian Flato
Sent: Tuesday, May 16, 2006 12:46 PM
To: framers at frameusers.com
Subject: Outsourcing: Was Release Date for FrameMaker 8?


>>Outsourcing is not an evil. It's evolution, and was bound to happen as
other countries break into the tech sphere. Balance will eventually be met,
as with anything. The trick is not how to keep jobs in higher-pay regions,
but how to deliver greater value.



Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Fetzner, Bill
Bureeda opines: <>

To me this gets us back to the original proposition, that the loss of jobs
can be compensated by an increase in value. Not always of course, as one or
more others argue, but in a thriving economy (like the one we're now
witnessing in our "off-shoring" society), that's more likely than not to
happen. As for profits lining owner's pockets, that's not such a bad thing
when you own a share or more of the company as many of our neighbors do.
That makes ownership a good thing, as more than one politician insists.
Let's not lose sight of the fact that value has many meanings, one of which
is the best compromise between quality and price. For given quality if the
business lowers the cost, it enhances the value to the consumer. And what's
wrong with benefiting consumers?  
~ Bill  




Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Bill Swallow
> From a business standpoint, sure, it's about value but is there really
> value in outsourcing, or is it just cheaper?

Talent is talent. It all depends on what you need. If you can get what
you need cheaper and without hassle, generally that route wins.

> I did a contract at a company that had outsourced its Tech Writing to
> India but after seeing how poorly the Indians wrote English, they
> brought TW back to America.

I think you maybe just outsourced blindly. English is a standard
language in India, and just about everyone I know in India has a
better command of it than I do! ;-) Of course they speak the Queen's
English, which is a bit different from my Yank tongue. ;-)

> Another company I worked at outsourced QA to Russia, bragging to us how
> they saved 50%. But guess what! The Russians took twice as long to do
> anything and many times, the quality was not as good, so there went
> there 50% savings. Not to mention the low morale around the office by
> the Americans who saw their jobs going overseas. Many people spent more
> time gossiping about whose job was going next than doing work. Many
> other people around the office were just pissed all the time, thereby
> lowering their productivity, and others left, thereby screwing the
> company since they were needed.

Yes, quality is an issue, but my guess is that there were multiple
factors contributing to quality, from your company possibly not doing
its homework to outsource to the right talent to the remote group just
not having their act together (and everything in between).

What most companies forget is that "outsourcing" is nothing more than
hiring (contract or perm) in bulk in another location.

As for morale back "home", it's indeed an issue. Unfortunately there's
nothing you can do about the morale issue except not outsource, which
may cause jobs to be eliminated rather than go overseas...

It's a big puzzle, and one for which there is no easy solution.
However, that doesn't mean it's "our" place to sit around and mope
about it. What is everyone doing to remain marketable in this changing
economic and commercial landscape?

> For the government, it's a bad deal. They lose a lot of tax base when
> workers are laid off and don't pay as much in taxes, not to mention the
> loss in unemployment dollars they have to shell out.

I'll give you that, but I argue it's not merely outsourcing that's to
blame for unemployment.

> So I don't think it is such a great thing.

To each their own. But the issue is much bigger than keeping jobs
local. If the company can't get where it needs to go given their
funding and expenses...

-- 
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
http://techcommdood.blogspot.com



Outsourcing: Was Release Date for FrameMaker 8?

2006-05-16 Thread Bill Swallow
> Greater value?  To whom?  The consumer, perhaps, sure, but what about
> us writers?  We won't be very appreciative of the "trick" if we're
> reduced to slinging hash at McDonalds.  And if it reduces us to fry
> cooks, you'd be hard pressed to convince us it *isn't* an evil.

I argue that if you are reduced to slinging hash then you didn't do
your due diligence to keep yourself marketable and desirable.

-- 
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
http://techcommdood.blogspot.com