Re: [gecko]Re: (gecko) UPS Shipping Practices
I don't know if I would necessary agree with 'don't put on the Perishable' advice. All my boxes have Perishable on them and I've had a 100% live arrival on all my shipments. I go back to temperature problems during the mid of night at shipping hubs (or other problems). As Chris says, shipping companies like UPS typically do not have temperature controlled areas for Perishable items. Leann ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko
Re: [gecko]Re: (gecko) UPS Shipping Practices
That's cool... After my friend worked with UPS to try to figure out what had happened, that was their best guess as to what it might have been. She had shipped geckos before and had no problems. I was just passing along something that I thought might be a legitimate warning. At any rate, especially during the winter, I don't know that a lable of perishable would help. They don't typically put perishable foods in a warmer location at any rate, I wouldn't guess. Rick Original Message Follows From: Leann Christenson [EMAIL PROTECTED] Reply-To: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Subject: Re: [gecko]Re: (gecko) UPS Shipping Practices Date: Mon, 29 Mar 2004 08:21:27 -0600 I don't know if I would necessary agree with 'don't put on the Perishable' advice. All my boxes have Perishable on them and I've had a 100% live arrival on all my shipments. I go back to temperature problems during the mid of night at shipping hubs (or other problems). As Chris says, shipping companies like UPS typically do not have temperature controlled areas for Perishable items. Leann ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko _ Free up your inbox with MSN Hotmail Extra Storage. Multiple plans available. http://join.msn.com/?pgmarket=en-uspage=hotmail/es2ST=1/go/onm00200362ave/direct/01/ ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko
[gecko]Re: (gecko) UPS Shipping Practices
Hi Melody, I work for UPS, here's the rundown on how the system works: Your Next Day Air will go straight to PDX airport, where it will be loaded into a container with all the other eastbound Next Day Airs and fly directly to Louisville, KY (westbound packages go to Ontario, CA). It gets unloaded, sorted, then reloaded into a new container for the airport nearest the final destination. At that airport, the entire container is put on a truck and moved to the destination hub, where it is unloaded, sorted, and sent out for delivery. So a typical NDA is sorted a total of two or three times before being loaded on the delivery truck. Packages containing live animals are not handled separately from the rest, your best bet is to put it in a flat box as opposed to a cube-shaped box so it doesn't get turned over as much. Heat will have to come from heat packs, and unless the box you use is airtight, ventilation shouldn't be an issue. I'm sorry you couldn't get a better answer to your question from UPS. Unfortunately, the people you call on the phone via the 1-800 number are not necessarily familiar with all the ins and outs of package routing (I'm not positive they are even UPS employees at all). You would be hard pressed to find someone to talk to who could tell you the exact route a package would take to a specific destination...I'm a delivery driver, and I know neither my supervisor nor manager could without calling someone in Louisville first. You might try calling your Account Executive and seeing if they can find the info for you, but don't expect instant response, LOL. Hope this info is helpful, I check this list every day so if you have any other questions just ask! Chris ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko
Re: [gecko]Re: (gecko) UPS Shipping Practices
Hi Chris, Thanks so much! I could not imagine that the packages did not get sorted somewhere! I thought the use of centralized hubs was a large part of what makes UPS efficient! I probably spent half an hour on the phone with UPS, and they did tell me lots of stuff, just irrelevant and not answering my question. Your info also corresponds with what Julie said. However, she did say that Rockford IL is the hub for N and NE areas -- is this no longer true? Thanks, Melody CHRIS SCHWEITZER wrote: Hi Melody, I work for UPS, here's the rundown on how the system works: Your Next Day Air will go straight to PDX airport, where it will be loaded into a container with all the other eastbound Next Day Airs and fly directly to Louisville, KY (westbound packages go to Ontario, CA). It gets unloaded, sorted, then reloaded into a new container for the airport nearest the final destination. At that airport, the entire container is put on a truck and moved to the destination hub, where it is unloaded, sorted, and sent out for delivery. So a typical NDA is sorted a total of two or three times before being loaded on the delivery truck. Packages containing live animals are not handled separately from the rest, your best bet is to put it in a flat box as opposed to a cube-shaped box so it doesn't get turned over as much. Heat will have to come from heat packs, and unless the box you use is airtight, ventilation shouldn't be an issue. I'm sorry you couldn't get a better answer to your question from UPS. Unfortunately, the people you call on the phone via the 1-800 number are not necessarily familiar with all the ins and outs of package routing (I'm not positive they are even UPS employees at all). You would be hard pressed to find someone to talk to who could tell you the exact route a package would take to a specific destination...I'm a delivery driver, and I know neither my supervisor nor manager could without calling someone in Louisville first. You might try calling your Account Executive and seeing if they can find the info for you, but don't expect instant response, LOL. Hope this info is helpful, I check this list every day so if you have any other questions just ask! Chris ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko
Re: [gecko]Re: (gecko) UPS Shipping Practices
CHRIS SCHWEITZER wrote: Hi Melody, I work for UPS, here's the rundown on how the system works: Your Next Day Air will go straight to PDX airport, where it will be loaded into a container with all the other eastbound Next Day Airs and fly directly to Louisville, KY (westbound packages go to Ontario, CA). Hi Chris, I have had my shipments to Illinois and surrounding states go directly to Rockford, IL from Ontario, California. This is important to know as this hub gets VERY cold in the winter. Anything going to the northeast may go there or through Louisville. I had a rep tell me once it depends on the loads the planes are carrying. The southern states always have my geckos going through Louisville. Another important thing to know about these two hubs is that the geckos will sit there usually about 2 hours between 1am and 3am, a very cold time of the night. Louisville is usually not a problem temp-wise. I know all this because I save my tracking from each order and print it out if it is a new place I am shipping to, or the route to that area was not typical. It gets unloaded, sorted, then reloaded into a new container for the airport nearest the final destination. At that airport, the entire container is put on a truck and moved to the destination hub, where it is unloaded, sorted, and sent out for delivery. So a typical NDA is sorted a total of two or three times before being loaded on the delivery truck. Packages containing live animals are not handled separately from the rest, your best bet is to put it in a flat box as opposed to a cube-shaped box so it doesn't get turned over as much. LOL! I pack them for that. Heat will have to come from heat packs, and unless the box you use is airtight, ventilation shouldn't be an issue. I'm sorry you couldn't get a better answer to your question from UPS. Unfortunately, the people you call on the phone via the 1-800 number are not necessarily familiar with all the ins and outs of package routing (I'm not positive they are even UPS employees at all). Indeed! I have had luck asking questions through my UPS rep. - when she was not available I had decent luck with the phone folks if I asked them to ask their supervisor. You would be hard pressed to find someone to talk to who could tell you the exact route a package would take to a specific destination...I'm a delivery driver, and I know neither my supervisor nor manager could without calling someone in Louisville first. You might try calling your Account Executive and seeing if they can find the info for you, but don't expect instant response, LOL. My rep was pretty good, I have had a new one for a couple months and have not heard from her. Hope this info is helpful, I check this list every day so if you have any other questions just ask! Is there anything I could put on the box that would keep the drivers from treating my boxes like footballs? So far I have not had much luck with pre-printed red up arrows and Perishable on all four sides, LIVE circled in red, and THIS SIDE UP on the top of the box My boxes are 15x7x11 and are white in background color. Thanks for any tips! Julie Bergman www.geckoranch.com GGA lifetime member Chris ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko
Re: [gecko]Re: (gecko) UPS Shipping Practices
Hi Chris and Julie, I guess I need to find out who my rep is! I did talk with a supervisor, even got his name, but he was not too useful! I hadn't thought of saving the tracking info -- good tip Julie! Thanks, Melody Julie Bergman wrote: CHRIS SCHWEITZER wrote: Hi Melody, I work for UPS, here's the rundown on how the system works: Your Next Day Air will go straight to PDX airport, where it will be loaded into a container with all the other eastbound Next Day Airs and fly directly to Louisville, KY (westbound packages go to Ontario, CA). Hi Chris, I have had my shipments to Illinois and surrounding states go directly to Rockford, IL from Ontario, California. This is important to know as this hub gets VERY cold in the winter. Anything going to the northeast may go there or through Louisville. I had a rep tell me once it depends on the loads the planes are carrying. The southern states always have my geckos going through Louisville. Another important thing to know about these two hubs is that the geckos will sit there usually about 2 hours between 1am and 3am, a very cold time of the night. Louisville is usually not a problem temp-wise. I know all this because I save my tracking from each order and print it out if it is a new place I am shipping to, or the route to that area was not typical. It gets unloaded, sorted, then reloaded into a new container for the airport nearest the final destination. At that airport, the entire container is put on a truck and moved to the destination hub, where it is unloaded, sorted, and sent out for delivery. So a typical NDA is sorted a total of two or three times before being loaded on the delivery truck. Packages containing live animals are not handled separately from the rest, your best bet is to put it in a flat box as opposed to a cube-shaped box so it doesn't get turned over as much. LOL! I pack them for that. Heat will have to come from heat packs, and unless the box you use is airtight, ventilation shouldn't be an issue. I'm sorry you couldn't get a better answer to your question from UPS. Unfortunately, the people you call on the phone via the 1-800 number are not necessarily familiar with all the ins and outs of package routing (I'm not positive they are even UPS employees at all). Indeed! I have had luck asking questions through my UPS rep. - when she was not available I had decent luck with the phone folks if I asked them to ask their supervisor. You would be hard pressed to find someone to talk to who could tell you the exact route a package would take to a specific destination...I'm a delivery driver, and I know neither my supervisor nor manager could without calling someone in Louisville first. You might try calling your Account Executive and seeing if they can find the info for you, but don't expect instant response, LOL. My rep was pretty good, I have had a new one for a couple months and have not heard from her. Hope this info is helpful, I check this list every day so if you have any other questions just ask! Is there anything I could put on the box that would keep the drivers from treating my boxes like footballs? So far I have not had much luck with pre-printed red up arrows and Perishable on all four sides, LIVE circled in red, and THIS SIDE UP on the top of the box My boxes are 15x7x11 and are white in background color. Thanks for any tips! Julie Bergman www.geckoranch.com GGA lifetime member Chris ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko
Re: [gecko]Re: (gecko) UPS Shipping Practices
At 10:29 AM 3/28/2004 -0800, you wrote: Turtle Homes recommends using labels with the US flag on them. It seems people don't like to see the flag upside down, so they stay upright more often. Here is a link to where you can print them. http://www.turtlehomes.org/usa/labels.htm and here is a link to their shipping page. http://www.turtlehomes.org/usa/shipping.shtml Lisa H. Is there anything I could put on the box that would keep the drivers from treating my boxes like footballs? So far I have not had much luck with pre-printed red up arrows and Perishable on all four sides, LIVE circled in red, and THIS SIDE UP on the top of the box My boxes are 15x7x11 and are white in background color. Thanks for any tips! Julie Bergman www.geckoranch.com GGA lifetime member Chris ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko
Re: [gecko]Re: (gecko) UPS Shipping Practices
Just FYI, a friend of mine shipped a leopard gecko that died in shipping. They tracked the problem back to the fact that she had written PERISHABLE on all sides. It seems that although fragile is a good lable to put on, perishable is not. Because perishable goods are typically those that have to be refirgerated, her gecko was stored in a much cooler area than a normal package would have been, and her heat pack couldn't keep up with the ambient temp. Just a word of warning... we've learned not to use the lable perishable on live animal packages. Rick Gale Original Message Follows From: Julie Bergman [EMAIL PROTECTED] Reply-To: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Subject: Re: [gecko]Re: (gecko) UPS Shipping Practices Date: Sun, 28 Mar 2004 12:28:13 -0800 Lisa, That is a GREAT idea! Thankyou Julie B. ljjh wrote: At 10:29 AM 3/28/2004 -0800, you wrote: Turtle Homes recommends using labels with the US flag on them. It seems people don't like to see the flag upside down, so they stay upright more often. Here is a link to where you can print them. http://www.turtlehomes.org/usa/labels.htm and here is a link to their shipping page. http://www.turtlehomes.org/usa/shipping.shtml Lisa H. Is there anything I could put on the box that would keep the drivers from treating my boxes like footballs? So far I have not had much luck with pre-printed red up arrows and Perishable on all four sides, LIVE circled in red, and THIS SIDE UP on the top of the box My boxes are 15x7x11 and are white in background color. Thanks for any tips! Julie Bergman www.geckoranch.com GGA lifetime member Chris ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko _ All the action. All the drama. Get NCAA hoops coverage at MSN Sports by ESPN. http://msn.espn.go.com/index.html?partnersite=espn ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko
Re: [gecko]Re: (gecko) UPS Shipping Practices
Hi Rick, Rick Gale wrote: Just FYI, a friend of mine shipped a leopard gecko that died in shipping. That is really the exception in our biz - I have been shipping with UPS since fall '01 and only have broken tails at worst. Before then I used Postal (for about three years) and Airborne (since I started out in 1993), that was the same. I did have one calamity with Delta shipping leos. This is shipping a couple thousand (guess), mostly one and two at a time. They tracked the problem back to the fact that she had written PERISHABLE on all sides. Wow! Using what shipper? What else was written on the box? Was the heat pack warm when the gecko arrived? I'd say this is a good guess about what happened, however, shipping is a complex process and anything from packing to being at the wrong temps, to the sensitivity of the gecko (age, health, genus) and/or getting bounced around too much is just one factor out of many. It seems that although fragile is a good lable to put on, perishable is not. Because perishable goods are typically those that have to be refirgerated, her gecko was stored in a much cooler area than a normal package would have been, and her heat pack couldn't keep up with the ambient temp. Perishable is pre-printed on my boxes, has been since I started. I have written on there right below in large black ink No Extreme Temps - maybe that is the difference. I also write LIVE all over the box on all visible sides, in large black letters circled in red. Just a word of warning... we've learned not to use the lable perishable on live animal packages. So far I think LIVE and American Flags are winners, along with No Extreme temps! I think some folks who are afraid to write what is on the box not using shippers who ship reptiles probably have a lot worse luck. Since I am an authorized UPS lizard shipper, I put the contents of the box on top as well, both common and scientific names and Live harmless lizards right underneath that. I would recommend using UPS or Postal if you are not authorized so you can write this info on the top of the box. Writing the scientific names fo reptiles on the box is required by the Lacy Act. Julie B. Rick Gale Original Message Follows From: Julie Bergman [EMAIL PROTECTED] Reply-To: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Subject: Re: [gecko]Re: (gecko) UPS Shipping Practices Date: Sun, 28 Mar 2004 12:28:13 -0800 Lisa, That is a GREAT idea! Thankyou Julie B. ljjh wrote: At 10:29 AM 3/28/2004 -0800, you wrote: Turtle Homes recommends using labels with the US flag on them. It seems people don't like to see the flag upside down, so they stay upright more often. Here is a link to where you can print them. http://www.turtlehomes.org/usa/labels.htm and here is a link to their shipping page. http://www.turtlehomes.org/usa/shipping.shtml Lisa H. Is there anything I could put on the box that would keep the drivers from treating my boxes like footballs? So far I have not had much luck with pre-printed red up arrows and Perishable on all four sides, LIVE circled in red, and THIS SIDE UP on the top of the box My boxes are 15x7x11 and are white in background color. Thanks for any tips! Julie Bergman www.geckoranch.com GGA lifetime member Chris ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko _ All the action. All the drama. Get NCAA hoops coverage at MSN Sports by ESPN. http://msn.espn.go.com/index.html?partnersite=espn ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko ___ Global Gecko Association http://www.gekkota.com Classifieds http://www.gekkota.com/cgi-gekkota/classifieds.cgi gecko mailing list [EMAIL PROTECTED] http://lists.gekkota.com/mailman/listinfo/gecko
