Re: Testing System Programmer Capabilities

2007-09-11 Thread Van Dalsen, Herbie
Arthur wrote:
 I've seen users 
accidentally bring a system to its knees

Back in the 90's someone that was logging on to a system using a TPX
type product, kept on taking VTAM down. The command she was supposed to
enter was logon applid=tso instead she typed logon applis=tso... and
when she claimed that she caused it, The senior sysprog told her that
she could not possibly have the authority in the system to do such a
thing, she was adamant, called him over and showed him... Sadly she got
a bit of a brushing over that... to this day, I still cannot imagine
what on earth could have been the cause of this problem with VTAM on
OS390 1.3

Regards

Herbie
Elavon Financial Services Limited
Registered in Ireland: Number 418442
Registered Office: Block E, 1st Floor, Cherrywood Business Park, Loughlinstown, 
Co. Dublin, Ireland
Directors: Robert Abele (USA), John Collins,  Terrance Dolan (USA),  Pamela 
Joseph (USA), Declan Lynch, John McNally, Malcolm Towlson
Elavon Financial Services Limited, trading as Elavon, is regulated by the 
Financial Regulator

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Re: Testing System Programmer Capabilities

2007-06-27 Thread Binyamin Dissen
On Tue, 26 Jun 2007 19:44:52 -0500 Kenneth E Tomiak
[EMAIL PROTECTED] wrote:

:On Tue, 26 Jun 2007 15:15:15 -0500, Patrick O'Keefe 
:[EMAIL PROTECTED] wrote:

:I not only agree, I get a very uncomfortable feeling just hearing
:about the excercise.  I know I'm more paranoid than most, but if
:I really wanted to hose over a system I might pretend to be from a
:consulting firm and ask a bunch of system programmers for a list of
:hacks that would stretch the abilities of other system programmers.

:That's probably not at all what's involved here, but I don't like thefeel
:of it.

Then they wouldn't be asking for hacks requiring special authority.

:If this company being asked to test the SysProgs is legit, they could always 
:corrupt their own system, then back up the dump to tape and ask the 
:SysProg to shoot the bug they caused by doing unnatural acts.

Maybe they want to do the test under pressure?

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Re: Testing System Programmer Capabilities

2007-06-27 Thread Rob van der Heij

On 6/27/07, Kenneth E Tomiak [EMAIL PROTECTED] wrote:


If this company being asked to test the SysProgs is legit, they could always
corrupt their own system, then back up the dump to tape and ask the
SysProg to shoot the bug they caused by doing unnatural acts.


Those things get much less disruptive when you can use z/VM for it. I
was recently talking to a z/OS customer who considered running z/OS
systems under z/VM for training. You could certainly extend that to
break a system on purpose. Back when we were using RVA, I had a setup
that allowed for a clone of the production system to test recovery
procedures.
With z/VM you can do that during office hours (or from home in the
evening) and you can leave it for a while when more urgent matters
show up. That does not have the pressure of a real crisis, but I don't
think you train fire fighters by burning down a house with folks
inside...

We used to have a collection of such things folks could take to hone
their skills when they had a few hours to spare. Like debugging a nice
dump, or get hold of a system with a broken RACF database, set up a
network with a few subareas, etc. But ran out of folks wanting to
learn and/or have hours to spare...

Rob

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Re: Testing System Programmer Capabilities

2007-06-27 Thread Shmuel Metz (Seymour J.)
In [EMAIL PROTECTED], on 06/25/2007
   at 03:29 AM, Eric Sun [EMAIL PROTECTED] said:

Our company recently had been given a task by our client to test the
responsiveness and capabilities of their systems programmer in their
test environment. Our tasks assigned include to hack their system to
cause/simulate system and application outage, of course not to the
extent of hanging/re-IPLing the whole system.

Why of course? Don't you have a test LPAR?
 
-- 
 Shmuel (Seymour J.) Metz, SysProg and JOAT
 ISO position; see http://patriot.net/~shmuel/resume/brief.html 
We don't care. We don't have to care, we're Congress.
(S877: The Shut up and Eat Your spam act of 2003)

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Binyamin Dissen
On Mon, 25 Jun 2007 16:07:16 +0800 Charokee Sun [EMAIL PROTECTED]
wrote:

:Our company recently had been given a task by our client to test the
:responsiveness and capabilities of their systems programmer in their test
:environment. Our tasks assigned include to hack their system to
:cause/simulate system and application outage, of course not to the extent of
:hanging/re-IPLing the whole system.

:Just want to know whether anyone out there have done any similar test before
:and willing to share what they have tested. Btw, we will be provided with
:powerful TSO user IDs but won't be allowed to touch any system module and
:probably just to change some control blocks in memory. Somehow, it seems
:easy to think what you can do in CICS and DB/2 but it's easier said than
:done in MVS.
:The systems programmers will be given at least 1-1/2 hour limit to resolve
:the problem.

Altering some CICS options in memory seems easy enough.

-- 
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Re: Testing System Programmer Capabilities

2007-06-26 Thread Binyamin Dissen
On Mon, 25 Jun 2007 14:43:38 -0400 Tim Hare [EMAIL PROTECTED] wrote:

:Question: how do we know that your organization  is not just asking us to 
:provide a way to disrupt mainframe systems? No offense intended, at all; 
:it's just a basic security question.

If he has the powerful ID, he has the ability anyway.

-- 
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Re: Testing System Programmer Capabilities

2007-06-26 Thread Bruce Hewson
well I just had some fun and games,

we have a large ISPF panel library which is a merge of ISPF and other product 
panel ibraries. 

the dataset is LLA/VLF managed.

and during a change, it got emptied.

very. very soon after a refresh no one could use ISPF! 

(problem restricted to a development system with approx 500 TSO users 
active)

took me a little while, with the help of a RACF security administrator, to 
fix 
the problem.

maybe this is the sort of test of friend is asking for.

the young guys here were impressed:-

1.  How to break out of the auto-allocate exec process.
 (very needed as there is an automatic LOGOFF stacked after ISPF)

2.  How to allocate alternative panel library concatenation. To access ISPF.

3.  How to get access to re-load the empty dataset.

4.  How to get acess to refresh LLA.

5.  Validating that the re-load and refresh all worked correctly.

(normally, the access to load the dataset and refresh LLA is tied to running a 
package through the change management system.)

much fun!   :-D

Regards
Bruce Hewson

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Shane
On Tue, 2007-06-26 at 04:35 -0500, Bruce Hewson wrote:

 the young guys here were impressed:-
 1.  How to break out of the auto-allocate exec process.
  (very needed as there is an automatic LOGOFF stacked after ISPF)
 2.  How to allocate alternative panel library concatenation. To access ISPF.

Tsk, tsk Bruce - you don't have a minimal proc to enable a panic
logon ???.
Shame on you ...  ;0)

Shane ...

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Chase, John
 -Original Message-
 From: IBM Mainframe Discussion List On Behalf Of Doc Farmer
 
 Okay, I'll give it a shot:
 
 
 [ snip ]
 
 2) The CIO, a big-iron neophyte, wants an explanation why 
you need an upgrade from a z890 to a z900, with an 
addition of 6 new CPUs and 256GB of main memory, as 
well as an appropriate number of shark spindles.  What 
do you do?
A) Explain the business need as outlined by overall 
   production growth over the past four years.
B) Provide RMF charts to show the past 2 years of 
   increased use and the next two years of upgrade 
   capacity.
C) Go into a deep technical explanation of hardware 
   and software requirements, explaining in hex 
   wherever possible.
D) Bore the CIO into the coma mentioned in Question 1, 
   so that you won't catch seven kinds of hell when you 
   apply that APAR on production until s/he regains 
   consciousness.

E)  Explain why a z900 would be a *downgrade* from a z890.

(Perhaps you meant upgrade to a z9?)

[ snip ]

-jc-

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Doc Farmer
In me own defense, m'lud, I did write that while under the influence of cold 
medication and a 102.7 fever.  You're right, I did mean z9.

I see, however, that you found no fault with the donut question... :D 

On Tue, 26 Jun 2007 06:55:50 -0500, Chase, John [EMAIL PROTECTED] 
wrote:

 -Original Message-
 From: IBM Mainframe Discussion List On Behalf Of Doc Farmer

 Okay, I'll give it a shot:


 [ snip ]

 2) The CIO, a big-iron neophyte, wants an explanation why
you need an upgrade from a z890 to a z900, with an
addition of 6 new CPUs and 256GB of main memory, as
well as an appropriate number of shark spindles.  What
do you do?
A) Explain the business need as outlined by overall
   production growth over the past four years.
B) Provide RMF charts to show the past 2 years of
   increased use and the next two years of upgrade
   capacity.
C) Go into a deep technical explanation of hardware
   and software requirements, explaining in hex
   wherever possible.
D) Bore the CIO into the coma mentioned in Question 1,
   so that you won't catch seven kinds of hell when you
   apply that APAR on production until s/he regains
   consciousness.

E)  Explain why a z900 would be a *downgrade* from a z890.

(Perhaps you meant upgrade to a z9?)

[ snip ]

-jc-

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Tom Marchant
On Tue, 26 Jun 2007 06:55:50 -0500, Chase, John wrote:

E)  Explain why a z900 would be a *downgrade* from a z890.

Sure, the z900 is a bit older technology, but how do you figure that it would 
be a downgrade?  Especially with the addition of 6 new CPUs?

-- 
Tom Marchant

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Chase, John
 -Original Message-
 From: IBM Mainframe Discussion List On Behalf Of Tom Marchant
 
 On Tue, 26 Jun 2007 06:55:50 -0500, Chase, John wrote:
 
 E)  Explain why a z900 would be a *downgrade* from a z890.
 
 Sure, the z900 is a bit older technology, but how do you 
 figure that it would be a downgrade?  Especially with the 
 addition of 6 new CPUs?

General principle is that replacing newer technology with older is by
definition a downgrade.

-jc-

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Mark Zelden
On Mon, 25 Jun 2007 22:31:27 -0400, Doc Farmer [EMAIL PROTECTED]
wrote:

funny stuff mostly snipped

LOL


2) The CIO, a big-iron neophyte, wants an explanation why
   you need an upgrade from a z890 to a z900

That would probably be a downgrade.  :-)

Mark
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Re: Testing System Programmer Capabilities

2007-06-26 Thread Walt Farrell

On 6/26/2007 3:13 AM, Binyamin Dissen wrote:

On Mon, 25 Jun 2007 16:07:16 +0800 Charokee Sun [EMAIL PROTECTED]
wrote:

:Our company recently had been given a task by our client to test the
:responsiveness and capabilities of their systems programmer in their test
:environment. Our tasks assigned include to hack their system to
:cause/simulate system and application outage, of course not to the extent of
:hanging/re-IPLing the whole system.

:Just want to know whether anyone out there have done any similar test before
:and willing to share what they have tested. Btw, we will be provided with
:powerful TSO user IDs but won't be allowed to touch any system module and
:probably just to change some control blocks in memory. Somehow, it seems
:easy to think what you can do in CICS and DB/2 but it's easier said than
:done in MVS.
:The systems programmers will be given at least 1-1/2 hour limit to resolve
:the problem.

Altering some CICS options in memory seems easy enough.



Probably true, but I don't think I would consider that a meaningful 
test.  What should we expect the system programmer to do other than

(a) recognize that CICS had a problem; and
(b) tell operations to restart it.

CICS does allow changing of some options via commands, and I suppose one 
might expect the system programmer to recognize that and correct the 
problem by issuing the appropriate commands.  But if the hacker needed 
to change bits in control blocks in storage to cause the problem, I 
would not expect the system programmer to figure out which bits and 
write a program to fix them.  In that situation I would expect a simple 
restart of the region.


And I would not expect it to take 1.5 hours to figure this out and get 
it restarted.


Walt

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Ted MacNEIL
Sure, the z900 is a bit older technology, but how do you figure that it would 
be a downgrade?  Especially with the addition of 6 new CPUs?

1. IIRC, z890 - z900 was NEVER a valid path.
2. IBM stopped marketting, shipping, and supporting them over a year ago (if 
not longer).

-
Too busy driving to stop for gas!

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Mark Pace

On 6/25/07, Arthur T. [EMAIL PROTECTED] wrote:


snip
  However, in terms of testing a sysprog:  A much
better test than being able to hack a system is being able
to undo the results of such a hack.  I've seen users
accidentally bring a system to its knees, and a sysprog's
job is to get the system going again without an IPL, and
with minimal impact on schedules and people.
snip


Agreed!  In 25 years of Sysprog work I've always tried to fix problems, not
create them.


--
Mark Pace
Mainline Information Systems

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Binyamin Dissen
On Tue, 26 Jun 2007 09:17:25 -0400 Walt Farrell [EMAIL PROTECTED] wrote:

:On 6/26/2007 3:13 AM, Binyamin Dissen wrote:
: On Mon, 25 Jun 2007 16:07:16 +0800 Charokee Sun [EMAIL PROTECTED]
: wrote:
 
: :Our company recently had been given a task by our client to test the
: :responsiveness and capabilities of their systems programmer in their test
: :environment. Our tasks assigned include to hack their system to
: :cause/simulate system and application outage, of course not to the extent 
of
: :hanging/re-IPLing the whole system.
 
: :Just want to know whether anyone out there have done any similar test 
before
: :and willing to share what they have tested. Btw, we will be provided with
: :powerful TSO user IDs but won't be allowed to touch any system module and
: :probably just to change some control blocks in memory. Somehow, it seems
: :easy to think what you can do in CICS and DB/2 but it's easier said than
: :done in MVS.
: :The systems programmers will be given at least 1-1/2 hour limit to resolve
: :the problem.

: Altering some CICS options in memory seems easy enough.

:Probably true, but I don't think I would consider that a meaningful 
:test.  What should we expect the system programmer to do other than
:(a) recognize that CICS had a problem; and
:(b) tell operations to restart it.

It has been a while since I was a SP in a real shop, but if CICS was only
partially dysfunctional would it really be - immediately - restarted?

Inform all active users to terminate their sessions?

I remember that we used to take some efforts to repair things before taking
the drastic step.

-- 
Binyamin Dissen [EMAIL PROTECTED]
http://www.dissensoftware.com

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Patrick O'Keefe
On Tue, 26 Jun 2007 09:56:15 -0400, Mark Pace 
[EMAIL PROTECTED] wrote:

...
Agreed!  In 25 years of Sysprog work I've always tried to fix 
problems, not create them.
...

I not only agree, I get a very uncomfortable feeling just hearing 
about the excercise.  I know I'm more paranoid than most, but if
I really wanted to hose over a system I might pretend to be from a 
consulting firm and ask a bunch of system programmers for a list of
hacks that would stretch the abilities of other system programmers.

That's probably not at all what's involved here, but I don't like thefeel 
of it.

Pat O'Keefe

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Re: Testing System Programmer Capabilities

2007-06-26 Thread Kenneth E Tomiak
On Tue, 26 Jun 2007 15:15:15 -0500, Patrick O'Keefe 
[EMAIL PROTECTED] wrote:

I not only agree, I get a very uncomfortable feeling just hearing
about the excercise.  I know I'm more paranoid than most, but if
I really wanted to hose over a system I might pretend to be from a
consulting firm and ask a bunch of system programmers for a list of
hacks that would stretch the abilities of other system programmers.

That's probably not at all what's involved here, but I don't like thefeel
of it.

Pat O'Keefe


If this company being asked to test the SysProgs is legit, they could always 
corrupt their own system, then back up the dump to tape and ask the 
SysProg to shoot the bug they caused by doing unnatural acts.

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Re: Testing System Programmer Capabilities

2007-06-25 Thread Mark H. Young
On Mon, 25 Jun 2007 03:29:44 -0500, Eric Sun [EMAIL PROTECTED] 
wrote:

HI, all

Our company recently had been given a task by our client to test the
responsiveness and capabilities of their systems programmer in their test
environment. Our tasks assigned include to hack their system to
cause/simulate system and application outage, of course not to the extent of
hanging/re-IPLing the whole system.
Just want to know whether anyone out there have done any similar test 
before and willing to share what they have tested. Btw, we will be provided 
with powerful TSO user IDs but won't be allowed to touch any system 
module and probably just to change some control blocks in memory. 
Somehow, it seems easy to think what you can do in CICS and DB/2 but it's 
easier said than done in MVS.

The systems programmers will be given at least 1-1/2 hour limit to resolve
the problem.

Thanks and regards

Eric Sun

[EMAIL PROTECTED]

Why would it be easier to do in CICS and DB2 and not MVS?

In addition to the powerful TSO user ID, will you have access to Omegamon,
TMON, or some other monitor?  That would be the way to go for changing
some MVS control blocks, even in CICS and DB2 too.  Right up to the point
of causing an IPL that is.


TTFN
.Bigrcube

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Re: Testing System Programmer Capabilities

2007-06-25 Thread Tim Hare
Question: how do we know that your organization  is not just asking us to 
provide a way to disrupt mainframe systems? No offense intended, at all; 
it's just a basic security question.

Tim Hare
Senior Systems Programmer
Florida Department of Transportation
(850) 414-4209

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Re: Testing System Programmer Capabilities

2007-06-25 Thread Doug Fuerst

What, pray tell, is the point of this exercise?

At 02:30 PM 6/25/2007, you wrote:

On Mon, 25 Jun 2007 03:29:44 -0500, Eric Sun [EMAIL PROTECTED]
wrote:

HI, all

Our company recently had been given a task by our client to test the
responsiveness and capabilities of their systems programmer in their test
environment. Our tasks assigned include to hack their system to
cause/simulate system and application outage, of course not to the extent of
hanging/re-IPLing the whole system.
Just want to know whether anyone out there have done any similar test
before and willing to share what they have tested. Btw, we will be provided
with powerful TSO user IDs but won't be allowed to touch any system
module and probably just to change some control blocks in memory.
Somehow, it seems easy to think what you can do in CICS and DB/2 but it's
easier said than done in MVS.

The systems programmers will be given at least 1-1/2 hour limit to resolve
the problem.

Thanks and regards

Eric Sun
snip


Doug Fuerst
Consultant
BK Associates
Brooklyn, NY
(718) 921-2620 (Office)
(718) 921-0952 (Fax)
(917) 572-7364 (Cell)
[EMAIL PROTECTED]

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Re: Testing System Programmer Capabilities

2007-06-25 Thread Mark H. Young
On Mon, 25 Jun 2007 15:06:57 -0400, Doug Fuerst 
[EMAIL PROTECTED] wrote:

What, pray tell, is the point of this exercise?

At 02:30 PM 6/25/2007, you wrote:
On Mon, 25 Jun 2007 03:29:44 -0500, Eric Sun 
[EMAIL PROTECTED]
wrote:

 HI, all
 
 Our company recently had been given a task by our client to test the
 responsiveness and capabilities of their systems programmer in their test
 environment. Our tasks assigned include to hack their system to 
 cause/simulate system and application outage, of course not to the
 extent of hanging/re-IPLing the whole system.
 Just want to know whether anyone out there have done any similar test
 before and willing to share what they have tested. Btw, we will be
 provided
 with powerful TSO user IDs but won't be allowed to touch any system
 module and probably just to change some control blocks in memory.
 Somehow, it seems easy to think what you can do in CICS and DB/2 but
 it's
 easier said than done in MVS.
 
 The systems programmers will be given at least 1-1/2 hour limit to resolve
 the problem.
 
 Thanks and regards
 
 Eric Sun
snip

Doug Fuerst
Consultant
BK Associates
Brooklyn, NY

Just E-X-C-E-R-C-I-S-E maybe?!

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Re: Testing System Programmer Capabilities

2007-06-25 Thread Mohammad Khan
Management is history buffs, this is nearest thing they can get to a 
gladiatorial combat. They are looking forward to some good action and a few 
rolling heads !
Hail to the Caesar !



On Mon, 25 Jun 2007 15:06:57 -0400, Doug Fuerst 
[EMAIL PROTECTED] wrote:

What, pray tell, is the point of this exercise?

At 02:30 PM 6/25/2007, you wrote:
On Mon, 25 Jun 2007 03:29:44 -0500, Eric Sun 
[EMAIL PROTECTED]
wrote:

 HI, all
 
 Our company recently had been given a task by our client to test the
 responsiveness and capabilities of their systems programmer in their test
 environment. Our tasks assigned include to hack their system to
 cause/simulate system and application outage, of course not to the 
extent of
 hanging/re-IPLing the whole system.
 Just want to know whether anyone out there have done any similar test
 before and willing to share what they have tested. Btw, we will be 
provided
 with powerful TSO user IDs but won't be allowed to touch any system
 module and probably just to change some control blocks in memory.
 Somehow, it seems easy to think what you can do in CICS and DB/2 but 
it's
 easier said than done in MVS.
 
 The systems programmers will be given at least 1-1/2 hour limit to resolve
 the problem.
 
 Thanks and regards
 
 Eric Sun
snip

Doug Fuerst
Consultant
BK Associates
Brooklyn, NY
(718) 921-2620 (Office)
(718) 921-0952 (Fax)
(917) 572-7364 (Cell)
[EMAIL PROTECTED]

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Re: Testing System Programmer Capabilities

2007-06-25 Thread Doug Fuerst
LOL, I like that. One would think that maybe screwing up an SMP zone 
and having them resolve it, or botch and install and have them fix it 
would be a better test these days.


At 03:15 PM 6/25/2007, you wrote:

Management is history buffs, this is nearest thing they can get to a
gladiatorial combat. They are looking forward to some good action and a few
rolling heads !
Hail to the Caesar !


On Mon, 25 Jun 2007 15:06:57 -0400, Doug Fuerst
[EMAIL PROTECTED] wrote:

What, pray tell, is the point of this exercise?

At 02:30 PM 6/25/2007, you wrote:
On Mon, 25 Jun 2007 03:29:44 -0500, Eric Sun
[EMAIL PROTECTED]
wrote:

 HI, all
 
 Our company recently had been given a task by our client to test the
 responsiveness and capabilities of their systems programmer in their test
 environment. Our tasks assigned include to hack their system to
 cause/simulate system and application outage, of course not to the
extent of
 hanging/re-IPLing the whole system.
snpip


Doug Fuerst
Consultant
BK Associates
Brooklyn, NY
(718) 921-2620 (Office)
(718) 921-0952 (Fax)
(917) 572-7364 (Cell)
[EMAIL PROTECTED]

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Re: Testing System Programmer Capabilities

2007-06-25 Thread David Andrews
On Mon, 2007-06-25 at 15:06 -0400, Doug Fuerst wrote:
 What, pray tell, is the point of this exercise?

Maybe the IS director is trying to justify another, more senior
position.  The existing sysprog is the president's PFCSK son, a whiz at
windows - but not all that great a S390 gunslinger.

Or maybe management wants to bring in a tester merely to *teach* that
PFCSK.

Once upon a time I used to do something like this to/for members of my
staff.  I'd arrange to come in way early in the morning, send the
operator out for coffee, and then do *something*.  When the operator
came back, he'd find the IMS master complaining about e.g. a
recalcitrant PTERM.  Better take a look at that, I'd say unhelpfully.

I'd watch him puzzle it out slowly, and offer leading questions if he
appeared to be stuck.  Is it active to VTAM?  Is the phone line to
that campus operational?  Do you know where the cables are for that
line?  Are they connected?  By the time he got to that interface switch
that I'd flipped off on the oh-five, he'd gotten ten times as much value
out of the exercise as he'd have gotten from varying the terminal
off-and-on and calling a tech.

Sure, test your sysprogs.  Do it with good humor, and don't publish the
results - it's the testing itself that's important.  Then when you can't
fool 'em anymore, they're promotable and you've done your job.

-- 
David Andrews
A. Duda and Sons, Inc.
[EMAIL PROTECTED]

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Re: Testing System Programmer Capabilities

2007-06-25 Thread Steve Comstock

David Andrews wrote:

On Mon, 2007-06-25 at 15:06 -0400, Doug Fuerst wrote:


What, pray tell, is the point of this exercise?



Maybe the IS director is trying to justify another, more senior
position.  The existing sysprog is the president's PFCSK son, a whiz at
windows - but not all that great a S390 gunslinger.

Or maybe management wants to bring in a tester merely to *teach* that
PFCSK.

Once upon a time I used to do something like this to/for members of my
staff.  I'd arrange to come in way early in the morning, send the
operator out for coffee, and then do *something*.  When the operator
came back, he'd find the IMS master complaining about e.g. a
recalcitrant PTERM.  Better take a look at that, I'd say unhelpfully.

I'd watch him puzzle it out slowly, and offer leading questions if he
appeared to be stuck.  Is it active to VTAM?  Is the phone line to
that campus operational?  Do you know where the cables are for that
line?  Are they connected?  By the time he got to that interface switch
that I'd flipped off on the oh-five, he'd gotten ten times as much value
out of the exercise as he'd have gotten from varying the terminal
off-and-on and calling a tech.

Sure, test your sysprogs.  Do it with good humor, and don't publish the
results - it's the testing itself that's important.  Then when you can't
fool 'em anymore, they're promotable and you've done your job.




Note that the OP was with a Chinese consulting company
located in Beijing. That might put a different light on
the speculation.


Kind regards,

-Steve Comstock
The Trainer's Friend, Inc.

303-393-8716
http://www.trainersfriend.com

  z/OS Application development made easier
* Our classes include
   + How things work
   + Programming examples with realistic applications
   + Starter / skeleton code
   + Complete working programs
   + Useful utilities and subroutines
   + Tips and techniques

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Re: Testing System Programmer Capabilities

2007-06-25 Thread Ken Porowski
Digging a little further ...

Sunflower Consulting and Services Co., Ltd. is a 100% Canadian owned
Company operates in China. We specialize in IBM mainframe system and
application services and have been providing high quality services to
customers in China.  

-Original Message-
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Steve Comstock
Sent: Monday, June 25, 2007 4:37 PM
To: IBM-MAIN@BAMA.UA.EDU
Subject: Re: [IBM-MAIN] Testing System Programmer Capabilities

David Andrews wrote:
 On Mon, 2007-06-25 at 15:06 -0400, Doug Fuerst wrote:
 
What, pray tell, is the point of this exercise?
 
 
 Maybe the IS director is trying to justify another, more senior 
 position.  The existing sysprog is the president's PFCSK son, a whiz 
 at windows - but not all that great a S390 gunslinger.
 
 Or maybe management wants to bring in a tester merely to *teach* that 
 PFCSK.
 
 Once upon a time I used to do something like this to/for members of my

 staff.  I'd arrange to come in way early in the morning, send the 
 operator out for coffee, and then do *something*.  When the operator 
 came back, he'd find the IMS master complaining about e.g. a 
 recalcitrant PTERM.  Better take a look at that, I'd say
unhelpfully.
 
 I'd watch him puzzle it out slowly, and offer leading questions if he 
 appeared to be stuck.  Is it active to VTAM?  Is the phone line to 
 that campus operational?  Do you know where the cables are for that 
 line?  Are they connected?  By the time he got to that interface 
 switch that I'd flipped off on the oh-five, he'd gotten ten times as 
 much value out of the exercise as he'd have gotten from varying the 
 terminal off-and-on and calling a tech.
 
 Sure, test your sysprogs.  Do it with good humor, and don't publish 
 the results - it's the testing itself that's important.  Then when you

 can't fool 'em anymore, they're promotable and you've done your job.
 


Note that the OP was with a Chinese consulting company located in
Beijing. That might put a different light on the speculation.


Kind regards,

-Steve Comstock
The Trainer's Friend, Inc.

303-393-8716
http://www.trainersfriend.com

   z/OS Application development made easier
 * Our classes include
+ How things work
+ Programming examples with realistic applications
+ Starter / skeleton code
+ Complete working programs
+ Useful utilities and subroutines
+ Tips and techniques

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Re: Testing System Programmer Capabilities

2007-06-25 Thread Arthur T.
On 25 Jun 2007 07:23:21 -0700, in bit.listserv.ibm-main 
(Message-ID:[EMAIL PROTECTED]) 
[EMAIL PROTECTED] (Charokee Sun) wrote:


Our company recently had been given a task by our client 
to test the
responsiveness and capabilities of their systems 
programmer in their test
environment. Our tasks assigned include to hack their 
system to
cause/simulate system and application outage, of course 
not to the extent of

hanging/re-IPLing the whole system.


 I've been enjoying the responses to this.  I'm in 
general agreement that we shouldn't give that kind of 
information on a public forum, and that the OP shouldn't 
have asked.


 However, in terms of testing a sysprog:  A much 
better test than being able to hack a system is being able 
to undo the results of such a hack.  I've seen users 
accidentally bring a system to its knees, and a sysprog's 
job is to get the system going again without an IPL, and 
with minimal impact on schedules and people.



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Re: Testing System Programmer Capabilities

2007-06-25 Thread Kenneth E Tomiak
If you do not know how to accomplish this task then your company is not 
suited to the task and should decline the offer. There are better ways to test 
the abilities of staff than cuasing damage of any kind.

On Mon, 25 Jun 2007 03:29:44 -0500, Eric Sun [EMAIL PROTECTED] 
wrote:

HI, all

Our company recently had been given a task by our client to test the
responsiveness and capabilities of their systems programmer in their test
environment. Our tasks assigned include to hack their system to
cause/simulate system and application outage, of course not to the extent of
hanging/re-IPLing the whole system.
Just want to know whether anyone out there have done any similar test 
before
and willing to share what they have tested. Btw, we will be provided with
powerful TSO user IDs but won't be allowed to touch any system module and
probably just to change some control blocks in memory. Somehow, it seems
easy to think what you can do in CICS and DB/2 but it's easier said than
done in MVS.

The systems programmers will be given at least 1-1/2 hour limit to resolve
the problem.

Thanks and regards

Eric Sun

[EMAIL PROTECTED]

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Re: Testing System Programmer Capabilities

2007-06-25 Thread Doc Farmer
Okay, I'll give it a shot:


1) You have a critical APAR installation which requires
   management approval to apply it on production.  The 
   Ops Manager is in Aruba, the CIO is in a coma, and 
   your other tech support staff are at a beer bust.  
   What do you do?
   A) Ensure you've got full backups on Prod, then apply
  the APAR on your own authority.
   B) Test it on Dev first - your code monkeys aren't as 
  important as keeping Production up and running.
   C) Test it on a Sandbox LPAR first - that's what it's 
  there for.
   D) Sneak it into the Operator's night cycle, then go 
  to the beer bust - let the tape apes take the 
  blame!


2) The CIO, a big-iron neophyte, wants an explanation why 
   you need an upgrade from a z890 to a z900, with an 
   addition of 6 new CPUs and 256GB of main memory, as 
   well as an appropriate number of shark spindles.  What 
   do you do?
   A) Explain the business need as outlined by overall 
  production growth over the past four years.
   B) Provide RMF charts to show the past 2 years of 
  increased use and the next two years of upgrade 
  capacity.
   C) Go into a deep technical explanation of hardware 
  and software requirements, explaining in hex 
  wherever possible.
   D) Bore the CIO into the coma mentioned in Question 1, 
  so that you won't catch seven kinds of hell when you 
  apply that APAR on production until s/he regains 
  consciousness.


3) The local bakery is having a special on donuts - 12 
   assorted for $6.95.  You have four Tech Support staff 
   as direct reports, but you also have 5 operators across 
   two shifts who will require bribing, as well as the 
   Ops Manager and the shift managers.  You also have two 
   external auditors doing a SOX review of the system.  Two 
   of the people are diabetic, one is lactose intolerant, 
   and one is on Atkins.  How many donuts do you order from 
   the local bakery?
   A) 30 - Allows two per person, plus an extra two for you.
   B) 24 - Auditors (especially externals) don't get donuts, 
  and YOU'RE the one on Atkins.
   C) 18 - And you keep them out of the site of the folks 
  with the medical issues.
   D) None - The local bakery ain't Krispy Kreme!


Answers on a 80-column card, please!


 

-Original Message-
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf
Of Eric Sun
Sent: Monday, June 25, 2007 04:30
To: IBM-MAIN@BAMA.UA.EDU
Subject: Testing System Programmer Capabilities

HI, all
 
Our company recently had been given a task by our client to test the
responsiveness and capabilities of their systems programmer in their test
environment. Our tasks assigned include to hack their system to
cause/simulate system and application outage, of course not to the extent of
hanging/re-IPLing the whole system. 
Just want to know whether anyone out there have done any similar test before
and willing to share what they have tested. Btw, we will be provided with
powerful TSO user IDs but won't be allowed to touch any system module and
probably just to change some control blocks in memory. Somehow, it seems
easy to think what you can do in CICS and DB/2 but it's easier said than
done in MVS. 

The systems programmers will be given at least 1-1/2 hour limit to resolve
the problem.

Thanks and regards
 
Eric Sun
 
[EMAIL PROTECTED]

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