Re: [JAWS-Users] Can't read Word docs in 2003
glad you got it. and it doesn't matter to me who had the correct fix, as long as your now functional and able to work. take care and glad to be in the assistance line up, smile inthane . Moderator, Blind Access Help. . Owner: Alacorn Computer Enterprises "own the might and majesty of an alacorn" www.alacorncomputer.com . proprietor: Inthane's Grab Bag for blind computer users and Programmers! http://grabbag.alacorncomputer.com - Original Message - From: "Dave Maynard" To: Sent: Tuesday, February 21, 2012 9:35 AM Subject: Re: [JAWS-Users] Can't read Word docs in 2003 Ann, Flor &elf Thanks to all of you the problem is solved. I am not sure exactly what fixed it, but I will explain what I did by making notes within your instructions. Your instructions will be followed by my comments starting ***DCM. Thanks to all. Dave Flor : Another thing you might put on the list is, that the Normal.dot (Word Template) file might have become corrupted. In that case, deleting the normal.dot file (with Microsoft Word closed) will fix it, as the next time you open word it will replace with a fresh normal.dot . ***DCM - I did that first. Elf: one thing I would do is go to the start menu shortcuts, hit the apps key on the application link, open the properties dialog, and in the box where it says run: combo box arrow down to "maximized" and try opening it and reading something this way. ***DCM This was the second thing I did. I then restarted the computer and opened a document. For the first time I was able to get to the menus with the PC cursor. I did Ann's checklist including switching from Print mode to normal. Ann: I'm guessing you have tried everything on the list, but just in case ... 1. Is the application maximized? ***DCM Yes 2. Is the document maximized? ***DCM Yes 3. Is the zoom set to 75% or thereabouts? ***DCM Yes 4. is the font a reasonable size? ***DCM Times New Roman 12 5. Is the font something JAWS can read easily? ***DCM Times New Roman 12 6. What does the status line say? ***DCM Didn't look, it was working. 7 If you select-all, copy, paste the document into either Wordpad, Notepad, or into Word, can you then read it? ***DCM Didn't have to, it was working. David Maynard Macon County Senior Services (828) 349-2200, Ext: 2731 dmayn...@maconnc.org -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Ann Byrne Sent: Wednesday, February 15, 2012 9:25 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Can't read Word docs in 2003 Be sure that view is set to normal. I think alt-control-n will do it, but so will the view menu. At 10:14 AM 2/15/2012, you wrote: Hello; Perhaps this has been discussed here before but I had nearly given up on Jaws 13 so wasn't following. I can not read a .doc from MSWord 2003 on a XP Pro machine. All I get from the pc cursor is silence unless I use the say line. The say line keystroke says "blank" even if the jaws cursor can read the line. Has anyone else had this behavior. This problem may be connected with my problem with reading the headers in my Outlook2003. I contacted FS support on the Outlook problem and received a ticket number. I gave them a number and a time when I would be at the machine. I received a message on voice mail when I was not at work. I Called the number I was given and a cell number but never received a return call. I'll say no more on FS support. If anyone has a fix or work-around for either of these problems I would surely appreciate it Going back to Jaws 12 again. David Maynard Macon County Senior Services (828) 349-2200, Ext: 2731 dmayn...@maconnc.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Can't read Word docs in 2003
Ann, Flor &elf Thanks to all of you the problem is solved. I am not sure exactly what fixed it, but I will explain what I did by making notes within your instructions. Your instructions will be followed by my comments starting ***DCM. Thanks to all. Dave Flor : Another thing you might put on the list is, that the Normal.dot (Word Template) file might have become corrupted. In that case, deleting the normal.dot file (with Microsoft Word closed) will fix it, as the next time you open word it will replace with a fresh normal.dot . ***DCM - I did that first. Elf: one thing I would do is go to the start menu shortcuts, hit the apps key on the application link, open the properties dialog, and in the box where it says run: combo box arrow down to "maximized" and try opening it and reading something this way. ***DCM This was the second thing I did. I then restarted the computer and opened a document. For the first time I was able to get to the menus with the PC cursor. I did Ann's checklist including switching from Print mode to normal. Ann: I'm guessing you have tried everything on the list, but just in case ... 1. Is the application maximized? ***DCM Yes 2. Is the document maximized? ***DCM Yes 3. Is the zoom set to 75% or thereabouts? ***DCM Yes 4. is the font a reasonable size? ***DCM Times New Roman 12 5. Is the font something JAWS can read easily? ***DCM Times New Roman 12 6. What does the status line say? ***DCM Didn't look, it was working. 7 If you select-all, copy, paste the document into either Wordpad, Notepad, or into Word, can you then read it? ***DCM Didn't have to, it was working. David Maynard Macon County Senior Services (828) 349-2200, Ext: 2731 dmayn...@maconnc.org -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Ann Byrne Sent: Wednesday, February 15, 2012 9:25 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Can't read Word docs in 2003 Be sure that view is set to normal. I think alt-control-n will do it, but so will the view menu. At 10:14 AM 2/15/2012, you wrote: >Hello; > >Perhaps this has been discussed here before but I had nearly given up >on Jaws 13 so wasn't following. I can not read a .doc from MSWord 2003 >on a XP Pro machine. All I get from the pc cursor is silence unless I use the say >line. The say line keystroke says "blank" even if the jaws cursor can >read the line. Has anyone else had this behavior. > >This problem may be connected with my problem with reading the headers >in my Outlook2003. I contacted FS support on the Outlook problem and >received a ticket number. I gave them a number and a time when I >would be at the machine. I received a message on voice mail when I was >not at work. I Called the number I was given and a cell number but >never received a return call. I'll say no more on FS support. > >If anyone has a fix or work-around for either of these problems I would >surely appreciate it > >Going back to Jaws 12 again. > >David Maynard >Macon County Senior Services >(828) 349-2200, Ext: 2731 >dmayn...@maconnc.org > > >For answers to frequently asked questions about this list visit: >http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Can't read Word docs in 2003
Another thing you might put on the list is, that the Normal.dot (Word Template) file might have become corrupted. In that case, deleting the normal.dot file (with Microsoft Word closed) will fix it, as the next time you open word it will replace with a fresh normal.dot . - Original Message - From: "Ann Byrne" To: Sent: Tuesday, February 21, 2012 1:36 AM Subject: Re: [JAWS-Users] Can't read Word docs in 2003 I'm trying to remember my check list for Word docs that didn't read. I'm guessing you have tried everything on the list, but just in case ... 1. Is the application maximized? 2. Is the document maximized? 3. Is the zoom set to 75% or thereabouts? 4. is the font a reasonable size? 5. Is the font something JAWS can read easily? 6. What does the status line say? 67 If you select-all, copy, paste the document into either Wordpad, Notepad, or into Word, can you then read it? One of my students had a document we couldn't read. So we pasted it into a fresh Word doc and it showed up nice as you please. Of course, doing this for every stinkin' document would be a lrge pain. Good luck! Ann For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Can't read Word docs in 2003
I'm trying to remember my check list for Word docs that didn't read. I'm guessing you have tried everything on the list, but just in case ... 1. Is the application maximized? 2. Is the document maximized? 3. Is the zoom set to 75% or thereabouts? 4. is the font a reasonable size? 5. Is the font something JAWS can read easily? 6. What does the status line say? 67 If you select-all, copy, paste the document into either Wordpad, Notepad, or into Word, can you then read it? One of my students had a document we couldn't read. So we pasted it into a fresh Word doc and it showed up nice as you please. Of course, doing this for every stinkin' document would be a lrge pain. Good luck! Ann For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Can't read Word docs in 2003
and I have had no troubles with windows XP, jaws 13, and office 2003 and/or word viewer 2010 one thing I would do is go to the start menu shortcuts, hit the apps key on the application link, open the properties dialog, and in the box where it says run: combo box arrow down to "maximized" and try opening it and reading something this way. HTH, elf . Moderator, Blind Access Help. . Owner: Alacorn Computer Enterprises "own the might and majesty of an alacorn" www.alacorncomputer.com . proprietor: Inthane's Grab Bag for blind computer users and Programmers! http://grabbag.alacorncomputer.com - Original Message - From: "Chris Smart" To: Sent: Wednesday, February 15, 2012 8:19 AM Subject: Re: [JAWS-Users] Can't read Word docs in 2003 Funny, I've had absolutely no problems with Word 2003, jaws 13, on a Windows 7 64-bit machine. I just checked, and zoom is set to 93%, if that makes any difference. Chris -- CTS MASTERING: PROFESSIONAL MIXING AND MASTERING! http://www.ctsmastering.com Dropbox: Have your stuff when you need it. 2GB is free http://db.tt/bQ2GuIt For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Can't read Word docs in 2003
Ann; You are right, it is strange. I set the view to normal, but there was no change. Still no reading of a doc document and no reading of the headers with alt 1, alt2 etd in outlook. Jaws 13 works well on my home computers it must be something with the system at work. The page up and page down in Jaws 12 do not move the cursor in .doc documents on either computer. David Maynard Macon County Senior Services (828) 349-2200, Ext: 2731 dmayn...@maconnc.org -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Ann Byrne Sent: Thursday, February 16, 2012 1:46 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Can't read Word docs in 2003 Ya know, Dave? that's really weird! At 08:16 AM 2/16/2012, you wrote: >Thanks Ann; > >I won't be on the offending computer until Monday, but I'll check it >out then. I forgot to mention that the problem is in Jaws 13 >only. Jaws 12 works well except that the PageUp and PageDown >keystrokes only move one line at a time. > >Thanks again, > >David Maynard > >Franklin NC > >dmaynar...@frontier.com > > > >At Wednesday 2/15/2012, you wrote: >>Be sure that view is set to normal. I think alt-control-n will do >>it, but so will the view menu. >>At 10:14 AM 2/15/2012, you wrote: >>>Hello; >>> >>>Perhaps this has been discussed here before but I had nearly given up >>>on Jaws 13 so wasn't following. I can not read a .doc from MSWord >>>2003 on a XP Pro machine. All I get from the pc cursor is silence unless I use the say >>>line. The say line keystroke says "blank" even if the jaws cursor can >>>read the line. Has anyone else had this behavior. >>> >>>This problem may be connected with my problem with reading the >>>headers in my Outlook2003. I contacted FS support on the Outlook >>>problem and received a ticket number. I gave them a number and a >>>time when I would be at the machine. I received a message on voice >>>mail when I was not at work. I Called the number I was given and a >>>cell number but never received a return call. I'll say no more on >>>FS support. >>> >>>If anyone has a fix or work-around for either of these problems I >>>would surely appreciate it >>> >>>Going back to Jaws 12 again. >>> >>>David Maynard >>>Macon County Senior Services >>>(828) 349-2200, Ext: 2731 >>>dmayn...@maconnc.org >>> >>> >>>For answers to frequently asked questions about this list visit: >>>http://www.jaws-users.com/help/ >> >> >>For answers to frequently asked questions about this list visit: >>http://www.jaws-users.com/help/ >> >> >>No virus found in this incoming message. >>Checked by AVG - www.avg.com >>Version: 8.5.455 / Virus Database: 271.1.1/4210 - Release Date: >>02/14/12 19:34:00 > > >For answers to frequently asked questions about this list visit: >http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Can't read Word docs in 2003
Ya know, Dave? that's really weird! At 08:16 AM 2/16/2012, you wrote: Thanks Ann; I won't be on the offending computer until Monday, but I'll check it out then. I forgot to mention that the problem is in Jaws 13 only. Jaws 12 works well except that the PageUp and PageDown keystrokes only move one line at a time. Thanks again, David Maynard Franklin NC dmaynar...@frontier.com At Wednesday 2/15/2012, you wrote: Be sure that view is set to normal. I think alt-control-n will do it, but so will the view menu. At 10:14 AM 2/15/2012, you wrote: Hello; Perhaps this has been discussed here before but I had nearly given up on Jaws 13 so wasn't following. I can not read a .doc from MSWord 2003 on a XP Pro machine. All I get from the pc cursor is silence unless I use the say line. The say line keystroke says "blank" even if the jaws cursor can read the line. Has anyone else had this behavior. This problem may be connected with my problem with reading the headers in my Outlook2003. I contacted FS support on the Outlook problem and received a ticket number. I gave them a number and a time when I would be at the machine. I received a message on voice mail when I was not at work. I Called the number I was given and a cell number but never received a return call. I'll say no more on FS support. If anyone has a fix or work-around for either of these problems I would surely appreciate it Going back to Jaws 12 again. David Maynard Macon County Senior Services (828) 349-2200, Ext: 2731 dmayn...@maconnc.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.455 / Virus Database: 271.1.1/4210 - Release Date: 02/14/12 19:34:00 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Can't read Word docs in 2003
Thanks Ann; I won't be on the offending computer until Monday, but I'll check it out then. I forgot to mention that the problem is in Jaws 13 only. Jaws 12 works well except that the PageUp and PageDown keystrokes only move one line at a time. Thanks again, David Maynard Franklin NC dmaynar...@frontier.com At Wednesday 2/15/2012, you wrote: Be sure that view is set to normal. I think alt-control-n will do it, but so will the view menu. At 10:14 AM 2/15/2012, you wrote: Hello; Perhaps this has been discussed here before but I had nearly given up on Jaws 13 so wasn't following. I can not read a .doc from MSWord 2003 on a XP Pro machine. All I get from the pc cursor is silence unless I use the say line. The say line keystroke says "blank" even if the jaws cursor can read the line. Has anyone else had this behavior. This problem may be connected with my problem with reading the headers in my Outlook2003. I contacted FS support on the Outlook problem and received a ticket number. I gave them a number and a time when I would be at the machine. I received a message on voice mail when I was not at work. I Called the number I was given and a cell number but never received a return call. I'll say no more on FS support. If anyone has a fix or work-around for either of these problems I would surely appreciate it Going back to Jaws 12 again. David Maynard Macon County Senior Services (828) 349-2200, Ext: 2731 dmayn...@maconnc.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.455 / Virus Database: 271.1.1/4210 - Release Date: 02/14/12 19:34:00 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Can't read Word docs in 2003
Be sure that view is set to normal. I think alt-control-n will do it, but so will the view menu. At 10:14 AM 2/15/2012, you wrote: Hello; Perhaps this has been discussed here before but I had nearly given up on Jaws 13 so wasn't following. I can not read a .doc from MSWord 2003 on a XP Pro machine. All I get from the pc cursor is silence unless I use the say line. The say line keystroke says "blank" even if the jaws cursor can read the line. Has anyone else had this behavior. This problem may be connected with my problem with reading the headers in my Outlook2003. I contacted FS support on the Outlook problem and received a ticket number. I gave them a number and a time when I would be at the machine. I received a message on voice mail when I was not at work. I Called the number I was given and a cell number but never received a return call. I'll say no more on FS support. If anyone has a fix or work-around for either of these problems I would surely appreciate it Going back to Jaws 12 again. David Maynard Macon County Senior Services (828) 349-2200, Ext: 2731 dmayn...@maconnc.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Can't read Word docs in 2003
Funny, I've had absolutely no problems with Word 2003, jaws 13, on a Windows 7 64-bit machine. I just checked, and zoom is set to 93%, if that makes any difference. Chris -- CTS MASTERING: PROFESSIONAL MIXING AND MASTERING! http://www.ctsmastering.com Dropbox: Have your stuff when you need it. 2GB is free http://db.tt/bQ2GuIt For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] Can't read Word docs in 2003
Hello; Perhaps this has been discussed here before but I had nearly given up on Jaws 13 so wasn't following. I can not read a .doc from MSWord 2003 on a XP Pro machine. All I get from the pc cursor is silence unless I use the say line. The say line keystroke says "blank" even if the jaws cursor can read the line. Has anyone else had this behavior. This problem may be connected with my problem with reading the headers in my Outlook2003. I contacted FS support on the Outlook problem and received a ticket number. I gave them a number and a time when I would be at the machine. I received a message on voice mail when I was not at work. I Called the number I was given and a cell number but never received a return call. I'll say no more on FS support. If anyone has a fix or work-around for either of these problems I would surely appreciate it Going back to Jaws 12 again. David Maynard Macon County Senior Services (828) 349-2200, Ext: 2731 dmayn...@maconnc.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
