Ann; You are right, it is strange. I set the view to normal, but there was no change. Still no reading of a doc document and no reading of the headers with alt 1, alt2 etd in outlook. Jaws 13 works well on my home computers it must be something with the system at work.
The page up and page down in Jaws 12 do not move the cursor in .doc documents on either computer. David Maynard Macon County Senior Services (828) 349-2200, Ext: 2731 [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Ann Byrne Sent: Thursday, February 16, 2012 1:46 PM To: [email protected] Subject: Re: [JAWS-Users] Can't read Word docs in 2003 Ya know, Dave? that's really weird! At 08:16 AM 2/16/2012, you wrote: >Thanks Ann; > >I won't be on the offending computer until Monday, but I'll check it >out then. I forgot to mention that the problem is in Jaws 13 >only. Jaws 12 works well except that the PageUp and PageDown >keystrokes only move one line at a time. > >Thanks again, > >David Maynard > >Franklin NC > >[email protected] > > > >At Wednesday 2/15/2012, you wrote: >>Be sure that view is set to normal. I think alt-control-n will do >>it, but so will the view menu. >>At 10:14 AM 2/15/2012, you wrote: >>>Hello; >>> >>>Perhaps this has been discussed here before but I had nearly given up >>>on Jaws 13 so wasn't following. I can not read a .doc from MSWord >>>2003 on a XP Pro machine. All I get from the pc cursor is silence unless I use the say >>>line. The say line keystroke says "blank" even if the jaws cursor can >>>read the line. Has anyone else had this behavior. >>> >>>This problem may be connected with my problem with reading the >>>headers in my Outlook2003. I contacted FS support on the Outlook >>>problem and received a ticket number. I gave them a number and a >>>time when I would be at the machine. I received a message on voice >>>mail when I was not at work. I Called the number I was given and a >>>cell number but never received a return call. I'll say no more on >>>FS support. >>> >>>If anyone has a fix or work-around for either of these problems I >>>would surely appreciate it >>> >>>Going back to Jaws 12 again. >>> >>>David Maynard >>>Macon County Senior Services >>>(828) 349-2200, Ext: 2731 >>>[email protected] >>> >>> >>>For answers to frequently asked questions about this list visit: >>>http://www.jaws-users.com/help/ >> >> >>For answers to frequently asked questions about this list visit: >>http://www.jaws-users.com/help/ >> >> >>No virus found in this incoming message. >>Checked by AVG - www.avg.com >>Version: 8.5.455 / Virus Database: 271.1.1/4210 - Release Date: >>02/14/12 19:34:00 > > >For answers to frequently asked questions about this list visit: >http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
