[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 QA Administrators qa-ad...@libreoffice.org changed: What|Removed |Added Status|NEEDINFO|RESOLVED Resolution|--- |INVALID --- Comment #18 from QA Administrators qa-ad...@libreoffice.org --- Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of FDO -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 --- Comment #15 from QA Administrators qa-ad...@libreoffice.org --- Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 jean j...@refugesl.com changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 Jay Philips philip...@hotmail.com changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 --- Comment #16 from Jay Philips philip...@hotmail.com --- Dear Jean, As you have marked this as unconfirmed does this mean that you tried reinstalling LO with any of the newer releases. If you could possibly record a screencast of your experience, that may help us nail down what is going wrong. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 --- Comment #17 from Jay Philips philip...@hotmail.com --- While trying my hardest to reproduce the issue, i did notice one that when i tried to delete the file windows wouldnt let me saying that i needed administrator access and then after that it still didnt let me, as if some other user was still accessing the file, even though libreoffice was closed. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 --- Comment #14 from jean j...@refugesl.com --- Maxim -- Thanks for a lucid and comprehensive reply. From my perspective, you seem to have nailed the culprit issue. I am pleased that the info I provided assisted in isolating the issue. Am open to considering a re-install of LO when 4.1.4 is officially released. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 --- Comment #12 from jean j...@refugesl.com --- Julien -- All saves were to local E: hard drive, my default data HD. File system is uncompressed NTFS. OS is Windows 7 Home Premium Edition, 64-Bit, CPU Intel i3, 3.30 GHz, w 8 GB RAM. Java (32-Bit) Update 45(build 1.7.0_45-b18). Hope this helps. Thanks for the heads-up that ODT = ZIP. The only germane comment I can make at this time is to say that an uninstall of LO, and subsequent install of AOO, resulted in the identical file functioning perfectly in all environments, without glitch or incident. I did fail to mention earlier, that when LO was installed, I created several simple text .odt docs that functioned perfectly in all environments as expected. I can only suggest, that by some serendipitous coincidence, my first serious .odt, the suspect file, must contain some unique combination of code causing the bork. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 --- Comment #13 from Maxim momonas...@gmail.com --- (In reply to comment #6) Thanks for your counsel Maxim, but absolutely clueless about what you mean by run LO installation and what the procedure is for uninstall Shell extensions -- where, how, in LibreOffice, in Windows? ty. Sorry I was not clear enough. I mean you should run LibreOffice setup (the msi file that you downloaded), choose 'Modify', and uncheck 'Windows Explorer extensions'. The reason for such suggestion is simple: You said that 'ANY attempt to RENAME the copy results in causing Windows Explorer itself to crash!'. LibreOffice can cause Explorer to crash *only* if Explorer loads some LibreOffice modules. So the *only* candidates are Explorer extensions. You also said that 'Uninstaller repeatedly flagged Windows Search Filter Host as preventing uninstall' which proves it (LibreOffice search filter is a part of 'Windows Explorer extensions'). Looks like search filter can't finish to index your file, or it's too slow, thus locking the file. The file can be also locked by thumbnail generation. Also take a look at Bug 68818 and Bug 71216 for a similar bugs, in both cases it's confirmed to caused by Explorer extensions. (BTW The uninstall behavior is also already reported in Bug 69043.) In fact there is a known bug with Explorer extensions which can cause such problem - Bug 56007, which also affects search filter as pointed out in Bug 56035 comment 40. (Bug 68487 might be also related.) A fix for that bug will be included in LibreOffice 4.1.4. (In reply to comment #11) I installed 4.1.3 on Win7 and removed LO profile so a brand new one is created. I did this then: - downloaded the zip file - uncompress it (BTW, an odt file is in fact a zip file, just change the extension for the try) - save as and add a test as suffix = file saved ok. @Julien: Please try with an opened Explorer window, and 'Show Thumbnails' turned on. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 Julien Nabet serval2...@yahoo.fr changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 --- Comment #11 from Julien Nabet serval2...@yahoo.fr --- I installed 4.1.3 on Win7 and removed LO profile so a brand new one is created. I did this then: - downloaded the zip file - uncompress it (BTW, an odt file is in fact a zip file, just change the extension for the try) - save as and add a test as suffix = file saved ok. I forgot to ask several things (even if you won't reinstall LO) - did you try to save on local disk or on a network drive, dropbox or something not local? - Also which filesystem (FAT32, NTFS), is it a compressed drive? - Windows 7 32 or 64? - what's your Java versions? (LO can only work with Java 32 bits) -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 Qubit qu...@runcibility.com changed: What|Removed |Added Whiteboard||NeedsWindows CC||qu...@runcibility.com -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 Maxim momonas...@gmail.com changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 --- Comment #5 from Maxim momonas...@gmail.com --- (In reply to comment #0) ANY attempt to RENAME the copy results in causing Windows Explorer itself to crash! Sounds like a bug in Shell extension. Could you please run LO installation, uninstall Shell extensions, and report if it solves the problem? -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 --- Comment #6 from jean j...@refugesl.com --- Thanks for your counsel Maxim, but absolutely clueless about what you mean by run LO installation and what the procedure is for uninstall Shell extensions -- where, how, in LibreOffice, in Windows? ty. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 Julien Nabet serval2...@yahoo.fr changed: What|Removed |Added CC||serval2...@yahoo.fr --- Comment #7 from Julien Nabet serval2...@yahoo.fr --- Jean: for the test, could you: - uninstall your current version of Libreoffice - run a Windows registry cleaner (Ccleaner is a free one) - install Libreoffice, prerelease version 4.1.3 (see http://www.libreoffice.org/download/pre-releases/) ? -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 --- Comment #8 from jean j...@refugesl.com --- Julien. Thank you for the counsel. Followed Maxim's counsel. Installed 4.1.2.3 once again. Removed all extension packets showing in File Extensions Manager Bug behavior unchanged. Only now, any attempt to open the culprit doc results in a crash of LibreOffice Corrupted culprit doc now permanently inaccessible. In frustration, completely uninstalled LibreOffice from my computer. Uninstaller repeatedly flagged Windows Search Filter Host as preventing uninstall. Killed the Filter Host process with Process Explorer. Uninstaller then flagged PID 2444 which is the Intel Pro Set Monitor, aka, IPRO Set Monitor.exe At this point I said, no way Jose am I monkeying with killing that process which should have absolutely nothing whatsoever to do with an uninstall. Chose IGNORE, and the uninstaller went on to successfully uninstall LibreOffice. Downloaded and installed Apache OpenOffice 4.0.1 Culprit doc opened perfectly without incident. Save As . . . function to create a backup file worked perfectly. No presence whatsoever of any bugs or glitches. So bottom-line Julien, not going to attempt following your advice. But truly appreciates your response. Just going to stay clear of the stress factor, and run with Apache OpenOffice for now. Thank you all. Unless someone can clearly identify the LO issue, we can just close this bug report. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 Julien Nabet serval2...@yahoo.fr changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Version|4.1.2.2 rc |4.1.2.3 release Ever confirmed|1 |0 --- Comment #9 from Julien Nabet serval2...@yahoo.fr --- (just put 4.1.2.3 since there's what's quoted in initial description) Jean: sorry, I should have read better first time, no need to clean the LO profile or to clean Windows registry, since it's a brand new machine. Anyway, I made some tests. On pc Debian x86-64 with master sources updated today, I don't reproduce this. With 4.1 sources (still with pc Debian x86-64) updated some days ago, I don't reproduce this. On Win 7, with LO French UI 4.0.5.2, no crash too. I'll try to upgrade the Windows laptop to 4.1.2 to give it a try I put it back to UNCONFIRMED -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 --- Comment #10 from jean j...@refugesl.com --- Julien -- Thank you again for all your troubleshooting support. A curious scenario indeed. Not certain of the benefit of proceeding further on this, especially since the phenom apparently cannot be reproduced. I have uninstalled LibreOffice, and installed Apache OpenOffice 4.0.1. The untouched culprit doc, perm corrupted in LO, opened, saved, save as, copy-paste-rename flawlessly in AOO, without incident or glitch of any kind. Will just sit tight with AOO for now. Thanks all for their support. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 --- Comment #3 from Thomas van der Meulen pje335...@hotmail.com --- Thank you for your bug report, I CANt reproduce this bug running Version: 4.1.3.2 Build ID: 70feb7d99726f064edab4605a8ab840c50ec57a OS: Mac osx 10.9. Maybe this is a Windows only bug. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 --- Comment #4 from jean j...@refugesl.com --- Thanks Thomas -- I understand you downloaded the culprit doc, successfully did a SAVE-AS and were able to copy and rename it in your Mac explorer? -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 --- Comment #1 from jean j...@refugesl.com --- Attempt to attach the zipped culprit ODT doc failed as being too large. Will send by email if given an appropriate address. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 70763] LibreOffice Crashes on FILESAVEAS of Writer ODT Doc, Corrupts Doc, Attempts to RENAME a Copy Crashes Windows Explorer
https://bugs.freedesktop.org/show_bug.cgi?id=70763 jean j...@refugesl.com changed: What|Removed |Added URL||http://www.refugesl.com/lib ||rary/AAS%20SkyCam%20INFO.zi ||p --- Comment #2 from jean j...@refugesl.com --- The culprit file can be downloaded from this URL: http://www.refugesl.com/library/AAS%20SkyCam%20INFO.zip -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
