How to disable stolen device protection when Touch ID does not work

2024-05-20 Thread Paul Hopewell
Hello,
I am running IOS 17.5 on my iPhone se 2020. I have stolen device protection set 
I have stolen device protection set on with delay always set on. Alas my 
fingerprint is not recognised by Touch ID and so I need to add another 
fingerprint. Whenever I try to do this the iPhone asks me to authenticate with 
Touch id which does not work. I have tried waiting for over 1 hour and trying 
again but that does not work. I cannot find any way to fix the problem by 
entering my passcode to authenticate.
Can anyone explain how the delay works? What causes the delay clock to start, 
what should I do while the 1 hour delay clock is running, how do I know when 
the delay is up, and then what do I do to add the new fingerprint in a way 
which does not require Touch ID to authenticate.
Many thanks for any ideas.
Best … Paul Hopewell

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Problem reseting touch ID with stolen device protection on.

2024-05-15 Thread Paul Hopewell
Hello,
I have a backup iPhone SE 2020 just updated to IOS 17.5. Touch ID no longer 
works so I need to reset it by adding a new fingerprint. I have stolen device 
protection set on which means that I have to do Touch ID to let me add a 
fingerprint!
This iPhone SE is my backup phone and has been in a desk drawer at home for 
ages and has not left home for weeks. I have just left it switched on for an 
hour or so in the hope that it would then let me add the new fingerprint, but 
no luck.
Any ideas on how to solve this problem?
Many thanks … Paul Hopewell

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Problem with numpad on Ventura

2024-05-01 Thread Paul Hopewell
Hello,
FYI I have reported this problem to Apple Accessibility. They have recreated 
the problem and raised a bug report to the appropriate development team. 
Hopefully it will be fixed in the next updates to Ventura and Sonoma.
Many thanks to those who reported that the problem also happens on Sonoma. I 
reported this to Apple which probably made them pay more attention to the 
problem than if it only happened to me. whioch 
Best … Paul Hopewell

> Begin forwarded message:
> 
> From: Paul Hopewell 
> Subject: Problem with numpad on Ventura
> Date: 28 April 2024 at 14:52:59 BST
> To: macvisionaries 
> 
> Hello,
> I am running the latest Ventura on my 1917 iMac. I use numpad commander on my 
> Apple Magic keyboard with Numpad keys. I use the Numpad keys to navigate 
> around my screen.
> This all works OK except sometimes when I am entering data into an Edit field 
> the numeric values on the Numpad get entered into the Edit area. This happens 
> when I am editing data in 1 Password entries and often when I enter a 
> password in Safari while logging onto a web site.
> Do others encounter this problem? Any ideas on why this happens and what I 
> need to do to fix it?
> My use of the Numpad commander is habitual and I often forget to stop using 
> it in the above cases.
> Many thanks for any ideas.
> Best …Paul Hopewell

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Problem with numpad on Ventura

2024-04-28 Thread Paul Hopewell
Hello,
I am running the latest Ventura on my 1917 iMac. I use numpad commander on my 
Apple Magic keyboard with Numpad keys. I use the Numpad keys to navigate around 
my screen.
This all works OK except sometimes when I am entering data into an Edit field 
the numeric values on the Numpad get entered into the Edit area. This happens 
when I am editing data in 1 Password entries and often when I enter a password 
in Safari while logging onto a web site.
Do others encounter this problem? Any ideas on why this happens and what I need 
to do to fix it?
My use of the Numpad commander is habitual and I often forget to stop using it 
in the above cases.
Many thanks for any ideas.
Best …Paul Hopewell

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Flashlight on iPhone 15 Pro

2024-03-25 Thread Paul Hopewell
Hello,
Is there any way to remove Flashlight from the lock screen of my iPhone 15 Pro 
running IOS 17.4.1? While trying to do FaceID I sometimes accidentally turn 
flashlight on. Using VO and wearing hearing aids it is sometimes difficult to 
hear the difference between on and off. It would help if flashlight were not an 
option on this screen.
Many thanks … Paul Hopewell

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Strange differences between iPhone 15 pro and iPhone SE 2020 running identical software

2024-03-18 Thread Paul Hopewell
Hello,
I have an iPhone SE 2020 and an iPhone 15 Pro both running IOS 17.4 and both 
running the same Apps updated to their latest level. The iPhone SE 2020 works 
as expected while there are bugs in the iPhone 15 Pro. Both iPhones behaved the 
same while running the latest IOS 17.3 before upgrading to IOS 17.4.

The following are annoying me on the iPhone 15 Pro:

1. The timers on Amazon Alexa do not work on the iPhone 15 Pro. If I say “Alexa 
30 second timer” Alexa says “30 seconds starting now’ followed a few seconds 
later by Alexa saying “Sorry I am having Problems”.
I used to rely on the Alexa timers for my daily workout.

2. The number of Apps which need updating are not fully reported on the iPhone 
15 Pro. I have automatic App update set off. The App Store App is in the 
Utilities folder. When I swipe to the Utilities folder on the iPhone SE 2020 VO 
will tell me how many Apps updates are available which is what I want. This 
does not happen on the iPhone 15 Pro where the only way to find out how many 
App updates, if any, are available  is to open the App Store App and then go to 
my Account. In case there are pending updates I have to do this every day which 
is annoying. Note that I turn off automatic App update to enhance battery life.

Do others have similar problems? Can you think of any subtle differences in my 
Settings on the iPhones which might account for the above differences?

Many thanks for any ideas!
Best … Paul Hopewell

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Sharing encrypted files and folders between Mac and IOS

2024-02-07 Thread Paul Hopewell
Hello,
Does anyone know of an accessible encryption App which will run on both Mac and 
IOS.
I want to store some encrypted files and folders using iCloud drive and have 
the ability to encrypt and decrypt  them on both Mac and IOS.
Many thanks for any suggestions … Paul Hopewell

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Contact is incorrectly labeled as in group

2024-01-31 Thread Paul Hopewell
Hello,
I am running the latest IOS on my iPhone 15 Pro. When I look up a specific 
contact in the Contacts App the App says that this contact is in my 
PhilosophyGroup. That is incorrect. If I go to lists and look at 
PhilosophyGroup this contact is not listed as being in that group. It is 
possible that in the past this contact was in the PhilosophyGroup but was 
removed.
Can I do anything to correct this error? I have so far only seen this error for 
this particular contact.
Many thanks… Paul Hopewell

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Problem backing up iPhone 15 Pro to iMac

2024-01-21 Thread Paul Hopewell
Hello,
I am running the latest IOS 17 on my iPhone 15 and the latest Ventura on my 
2017 iMac. 
I connect the iPhone to the iMac via a cable with USB C at each end. On the 
iMac I go to Finder  and then Sidebar and then choose the iPhone and General 
where I see that the iPhone was backed up to iCloud recently but the option to 
backup to this computer is dimmed. I leave the above alone for 10 minutes or so 
but the backup to this computer stays dimmed.
When I used to backup my prior iPhone SE 2020 I used to get a message on the 
iPhone SE asking if I trusted this computer. I do not seem to get this message 
on the iPhone 15.
Any suggestions?
Many thanks … Paul Hopewell

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How to turn off dictation in Ventura

2024-01-17 Thread Paul Hopewell
Hello,
I am running Ventura 13.6.3 on my 1917 iMac. I use the Apple magic keyboard 
with Numeric keypad.
Whenever I use the Numpad commander for Email or Safari I keep getting a 
message “Dictation Failed”. 
How can I turn off dictation?
Many thanks … Paul Hopewell

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How to open an App from an unknown developer in Ventura

2024-01-15 Thread Paul Hopewell
Hello,
I am running Ventura 13.6.3 on my 1997 iMac.
I want to run an App from an unidentified developer. IN the past I could go to 
my gateway settings and choose from App store or from identified developer or 
App store or open anyway. The option to open anyway is no longer there.
So how can I open such an App using VoiceOver?I am confident that the App is OK.
Many thanks … Paul Hopewell

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Problem with Numeric Keyboard in Ventura

2023-12-04 Thread Paul Hopewell
Hello,
I am running the latest Ventura on my 2017 iMac.
I normally use the numeric keyboard to move the VoiceOver cursor. This works 
fine except when I am in an edit box. Then pressing say the 5 key on the 
numeric keyboard enters the digit 5 in the edit field. This did not happen in 
the past. What can I do to fix it? 
Many thanks … Paul Hopewell

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Getting more information from Macvisionaries summaryr

2023-11-22 Thread Paul Hopewell
Hello,
I tried the suggestion that I set Google Chrome as my default browser on my 
iMac running the most recent Ventura. Alas that does not help. When I click the 
link in an entry in the Macvisionaries digest Email to see more detail of that 
entry the browser responds with the message that the requested conversation 
cannot be found and that it might have been deleted.
The same thing happens on my iPhone running IOS 7.1.1 with both Safari and Edge 
browsers.
Any more ideas? Until recently clicking on this link always provided the full 
content of the Email.
Many thanks … Paul Hopewell

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Getting more information from Macvisionaries summaryr

2023-11-20 Thread Paul Hopewell
Hello,
I subscribe to Macvisionaries daily summary Email. In the past I could click on 
a link in one of the somewhat longer Emails in the second part of the summary 
to get more details of that Email via Safari. That was very useful.
Recently when I click on the above link for more details I get a response from 
Safari to the effect that the requested page does not exist.
Do others have this problem? Is there anything I can do to fix it?
Many thanks and best regards … Paul Hopewell

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Headphones on iPhone 15 Pro

2023-11-17 Thread Paul Hopewell
Hello,
I am running IOS 7.1.1 on my iPhone 15 Pro. As I rely on VoiceOver  there is a 
lot of audio. I listen to this using headphones via a USBC to 3.5 mm jack 
adapter. 
Sometimes the audio comes from the iPhone speaker rather than from the 
headphones which disturbs my wife especially when I wake up in the morning. I 
then have to enter my phone authentication passcode to get the audio to go to 
the headphones. 
Is there anything I can do to force audio to go to the headphones whenever they 
are plugged in in all circumstances? Any phone settings?
Many thanks for any tips … Paul Hopewell

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Closing an App on iPhone 15 Pro

2023-11-12 Thread Paul Hopewell
Hello,
First apologies for 2 accidental posts when I tried to send a modified version 
of my Friday post on this topic.
Second many thanks for your feedback to my Friday post.
I rely on VoiceOver and have now learnt that if I do a 1 finger upwards swipe 
from the bottom of the screen and then hold for a short time VoiceOver very 
helpfully says “Lift for home”. If I then swipe up a bit further and wait for a 
short time VoiceOver says “Lift for App Switcher” from where I can swipe right 
locate Apps and do a 3 finger upwards swipe to close that App. That is 
especially useful to close Apps which run in the background like Navigation 
Apps.
This is on an iPhone 15 Pro running IOS 7.1.1. Does it work like this on 
earlier versions of IOS?
It would be helpful if the Apple Support on this topic was a bit clearer on 
exactly what you have to do and on the above VoiceOver feedback.
Best regards … Paul Hopewell

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Closing n app on iPhone 15 pro

2023-11-12 Thread Paul Hopewell
Hello,
I am migrating from an iPhone SE 2020 to an iPhone 15 pro. 
I really miss the home button! i am having problems to reliably swipe up from 
the bottom of the phone to unlock the phone and to get to the home screen from 
one app to open a different app. Sometimes the 1 finger swipe up works and 
sometimes it does not work. Any tips on how to reliably do this?
However my biggest problem is how to shut down a running app. On the SE I used 
to do a double tap of the home button to open the App Switcher and then swipe 
left or right to find the desired app and then do a 3 finger swipe up to shut 
it down. How do I do this on an iPhone which does not have a home button?
Many thanks for any tips … Paul Hopewell

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Closing n app on iPhone 15 pro

2023-11-12 Thread Paul Hopewell
Hello,
I am migrating from an iPhone SE 2020 to an iPhone 15 pro. 
I really miss the home button! i am having problems to reliably swipe up from 
the bottom of the phone to unlock the phone and to get to the home screen from 
one app to open a different app. Sometimes the 1 finger swipe up works and 
sometimes it does not work. Any tips on how to reliably do this?
However my biggest problem is how to shut down a running app. On the SE I used 
to do a double tap of the home button to open the App Switcher and then swipe 
left or right to find the desired app and then do a 3 finger swipe up to shut 
it down. How do I do this on an iPhone which does not have a home button?
Many thanks for any tips … Paul Hopewell

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Closing n app on iPhone 15 pro

2023-11-09 Thread Paul Hopewell
Hello,
I am migrating from an iPhone SE 2020 to an iPhone 15 pro. 
I really miss the home button! i am having problems to reliably swipe up from 
the bottom of the phone to unlock the phone and to get to the home screen from 
one app to open a different app. Sometimes the 1 finger swipe up works and 
sometimes it does not work. Any tips on how to reliably do this?
However my biggest problem is how to shut down a running app. On the SE I used 
to do a double tap of the home button to open the App Switcher and then swipe 
left or right to find the desired app and then do a 3 finger swipe up to shut 
it down. How do I do this on an iPhone which does not have a home button?
Many thanks for any tips … Paul Hopewell

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Delete iPhone backup from Mac

2023-11-04 Thread Paul Hopewell
Hello,Hello,
After a little Google searching I have solved the below problem as follows:
1. Connect any iPhone to your MAC.
2. In Finder go to the side bar and choose the above iPhone.
3. Expand the scroll area for General and press the manage backups button.
4. You can now select the backup for any iPhone including iPhones you no longer 
own and delete that backup.

If you have ever backed up  an iPhone to iCloud then you also need to delete 
that backup for any iPhone you no longer own or no longer use. Note that a copy 
of your iCloud backup is also save on your Mac. On Ventura go to Settings and 
then Apple ID and then  iCloud and then Manage and then Backups. you can then 
choose any backup you need to delete.

My lesson from the above is that I should check with Google Search before 
Emailing this list!
Best … Paul Hopewell


Hello,
Over  the  years I have owned several iPhones. I routinely backed up each 
iPhone to my 2017 iMac now running the latest level of Ventura.
Presumably each iPhone has its own unique backup. I no longer own some of these 
iPhones but their backups are presumably still occupying disk space on my iMac. 
As my disk is only a 256 GB SSD it is now running out of free space. 
Can I find and delete iPhone backups for iPhones I no longer own or iPhones I 
no longer use?
Many thanks for any tips.
Best regards … Paul Hopewell

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Delete iPhone backup from Mac

2023-11-03 Thread Paul Hopewell
Hello,
Over the years I have owned several iPhones. I routinely backed up each iPhone 
to my 2017 iMac now running the latest level of Ventura.
Presumably each iPhone has its own unique backup. I no longer own some of these 
iPhones but their backups are presumably still occupying disk space on my iMac. 
As my disk is only a 256 GB SSD it is now running out of free space. 
Can I find and delete iPhone backups for iPhones I no longer own or iPhones I 
no longer use?
Many thanks for any tips.
Best regards … Paul Hopewell 

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Accessible IOS Safari add blocker and cookie preference setter

2023-09-06 Thread Paul Hopewell
Hello,
Can anyone recommend an accessible ad blocker for Safari on the latest IOS 16. 
Also do you know of any accessible App which lets you set your cookie 
preferences once and then applies them to all web sites accessed via Safari. I 
recall reading about an App which does both the above but alas failed to record 
its name.
Many thanks for any tips … Paul Hopewell

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Sharing a file on my iCloud drive

2023-09-05 Thread Paul Hopewell
Hello,
I am running the latest Ventura on my 2019 iMac. I use VoiceOver and want to 
share an 60 MB or so MP3 file which is in my iCloud drive with about 10 people. 
I need these people to play the MP3 file but not allow them to modify or delete 
it.
In the past I used to do this via Drop Box. I loaded the file onto Drop Box and 
then used the context menu to get a Link to the file which I then included in 
the Email to the relevant people.
I can still do this but would rather avoid Drop Box. Is there some way to get a 
Link to the file on my iCloud Drive and include it in an Email? Note that some 
of the Email recipients use iPad and others use Windows. I want the process to 
be simple for the Email recipients and do not want them to have to install 
iCloud or other software on their machines. If that were necessary I would 
revert to the Drop Box solution.
Many thanks for any tips… Paul Hopewell 

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Opening a link in a text message on iPhone

2023-09-02 Thread Paul Hopewell
Hello,
I am running the latest IOS 16 on my iPhone SE 2020.
My GP surgery in the UK sends text messages about flue jabs and covid jabs to 
all patients with a link to a web site where you can book an appointment.
Using VoiceOver how can I open this link? I tried double tapping on the https 
etc address and nothing happens.
Many thanks for any tips … Paul Hopewell 

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Accessibility of Ring Video Doorbell V2

2023-07-16 Thread Paul Hopewell
Hello,
My family have 2 iPhones running IOS 16.4.1 and we are considering installing a 
Ring Video Doorbell version 2. I am blind and so use VoiceOver on one of the 
iPhones. Is the Ring App accessible to the extent that I can adjust the 
settings, get alarms when the doorbell rings, and be able to talk to the person 
ringing the doorbell? Can I setup the doorbell to talk to both of our iPhones?I 
anticipate that the doorbell would connectto 
Many thanks for any help … Paul Hopewell

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iPhone no longer recognises any SIM

2023-06-13 Thread Paul Hopewell
Hello,
We have now fixed the below problem. We first wasted a lot of time deleting 
Apps and data from the recovered iPhone and then restoring it to factory 
settings. We also tried several SIMs which worked OK on other iPhones in the 
recovered iPhone. None of the above worked.

After a lot of looking at settings we found in Settings/General/About an entry 
in the Networks area saying “phone not allowed”, which suggests that we need to 
contact giffgaff who is our Network provider. Note that when we thought the 
phone had been stolen we asked giffgaff to block the phone.

We were advised that we had to send an Email to giffgaff specifying the IMEI 
code for our iPhone, which can be fund in Settings/General/About/Network, and 
ask giffgaff to unblock the phone. We were advised that this might take up to 5 
working days.

About a day later we received a text message from giffgaff saying that they had 
unblocked the phone. This changed the Network settings and the phone now worked 
OK.
Best regards … Paul Hopewell



Hello,
A friend recently left his iPhone 8 running IOS 16.5 behind in a location. He 
thought it had been stolen and so used Find Devices on his MacBook Air to 
delete all data and settings on that phone. He later got the phone back and 
restored it all from his iCloud backup. It all worked fine on wifi but he had 
no mobile network service. He tried a SIM which worked OK in a different iPhone 
and that SIM also did not work on the recovered iPhone. The recovered iPhone 
recognised the SIM to the extent that the phone settings displayed the correct 
phone number associated with that SIM.
Any ideas on what might have happened and what to do to enable the recovered 
iPhone to access the mobile network?
In case it is relevant all SIMs use the Giffgaff network.
Many thanks for any help … Paul Hopewell

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iPhone no longer recogfnises any SIM

2023-06-11 Thread Paul Hopewell
Hello,
A friend recently left his iPhone 8 running IOS 16.5 behind in a location. He 
thought it had been stolen and so used Find Devices on his MacBook Air to 
delete all data and settings on that phone. He later got the phone back and 
restored it all from his iCloud backup. It all worked fine on wifi but he had 
no mobile network service. He tried a SIM which worked OK in a different iPhone 
and that SIM also did not work on the recovered iPhone. The recovered iPhone 
recognised the SIM to the extent that the phone settings displayed the correct 
phone number associated with that SIM.
Any ideas on what might have happened and what to do to enable the recovered 
iPhone to access the mobile network?
In case it is relevant all SIMs use the Giffgaff network.
Many thanks for any help … Paul Hopewell

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Apple Mail on Ventura: where are On My Mac mail boxes stored?

2023-06-01 Thread Paul Hopewell
Hello,
Does anyone know where On My Mac mail boxes are stored on Ventura? I have 
looked in library/mail and can see mail boxes such as Inbox, Sent, Archive and 
so on but cannot find any of the mail boxes I created under On My Mac. I need 
to know this so that I can hopefully recover a deleted On My Mac mail box from 
time machine.
Many thanks for any help … Paul Hopewell

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Recovering a deleted mail bos from time machine

2023-05-31 Thread Paul Hopewell
Hello,
I am running Apple Mail on the latest Ventura on my 2020 Macbook Air.
back in December 2022 I accidentally deleted some but not all mail boxes which 
i would now like to recover from time machine. Is there any way to determine 
which mail boxes were backed up in time machine on say 22 December 2022so that 
I can compare this list with the current list of mail boxes and then recover 
the mail boxes which were deleted after that date.
Many thanks … Paul Hopewell

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IOS 16.4.1 plugging headphones into lightning socket cuts out iPhone microphone

2023-05-23 Thread Paul Hopewell
Hello,
Many thanks for your help on this. Changing the lightning to 3.5 jack adapter 
fixes the problem. There must have been a wiring glitch in my prior adapter.
Best … Paul Hopewell

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IOS 16.4.1 plugging headphones into lightning socket cuts out iPhone microphone

2023-05-22 Thread Paul Hopewell
Hello,
I am running IOS 16.4.1 on my iPhone SE 2020. I often use induction loop 
headphones which fit over my hearing aids with tele coil set on and which 
connect to my iPhone via an Apple lightning to 3.5 mm jack adapter. My 
headphones do not include a microphone.
Until recently I was able to hold phone calls while using these headphones. Now 
I can hear the recipient of the pone call on my headphones but they cannot hear 
me. If I unplug the headphones then the phone call works normally. As a second 
test I tried to record a Voice Memo while wearing the headphones with the 
result that the recording was blank, presumably because the headphones caused 
the iPhone microphone to no longer work.
As I recently upgraded from IOS 16.4 to 16.4.1 I wonder whether this upgrade 
introduced the above problem. Alternatively I may have accidentally changed 
some iPhone settings which caused this problem.
Does anyone have any suggestions on the cause of the problem and what I can do 
to fix it.
Many thanks … Paul Hopewell

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How to create a mail box for sharing between IOS and Mac/OS

2023-04-14 Thread Paul Hopewell
Hello,
I am running the latest versions of IOS and Mac/OS. I have an archive mail box 
which is shared between IOS and Mac/OS. This now contains mail some of which is 
archived relating to me and some of which is archived relating to my wife. This 
single mail box is becoming difficult to manage. I would like to have separate 
mail boxes for my archive and my wife’s archive.
Is there any way to do this?
Many thanks for any tips.
Paul Hopewell

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IOS: how to read TXT files in iCloud drive contents selected Subject: edit text

2023-04-10 Thread Paul Hopewell
Hello,
FYI I received the answer from E.T. whoo often posts to this list. He told me 
to first open the desired App in IOS, which in my case is VoiceDream Writer. 
You then open the Files App and locate the desired file and do a 1 finger 
double tap. This opens the file using the desired App. IOS seems to set this 
App as the App to open files of the same filetype. This all worked fine for me 
using the latest IOS 16.4.1.
Many thanks to E.T.  … Paul Hopewell

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IOS: how to read TXT files in iCloud drive

2023-04-09 Thread Paul Hopewell
Hello,
I need to share some TXT files between my iMac and my iPhone using iCloud 
drive. I can edit these files on my iMac using TextEdit butt when I do a 1 
finger double tap on a TXT file on iCloud drive the file is opened by Dolphin 
EasyReader  which is not ideal. I need to read the file line by line by 1 
finger flip up and flip down. I suspect that I can associate a different App to 
process a file on IOS by choosing the share option. I really need to set up an 
appropriate App to process all TXT files on iCloud drive. My top priority is to 
read the files on IOS and it would be good but not essential if I could edit 
these files as well on IOS.
I would welcome any suggestions.
Many thanks … Paul Hopewell

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How to enter passcode on Apple Watch using VoiceOver

2023-03-21 Thread Paul Hopewell
Hello,
How can I reliably enter my 4 digit passcode on my Apple Watch SE running the 
latest Watch OS while using VoiceOver on the watch? I thought that double 
tapping each digit would do the job but that often does not work.
I am aware that I can use my iPhone to unlock the watch but setting that up 
requires me to enter the passcode on the watch.
Many thanks for any advice … Paul Hopewell

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Change AppleID in IOS 16.3.1

2023-03-19 Thread Paul Hopewell
Hello Herbie,
When you say “complete reset” what exactly do you mean? The iPhone 8 contains 
lots of Apps and data which will be useful to my relative. For example my 
navigation and Books Apps and my  list of contacts and my calendar. I do not 
want to reset the iPhone 8 to factory settings as I would then have to reload 
all these Apps and recreate all the data. That looks like a lot of work.
So instead I have deleted sensitive Apps, my Email accounts,  and sensitive 
Safari bookmarks. I now just want to ensure that my relative cannot tinker with 
my iCloud Drive files or purchase Apps on my credit card. That is why I want 
him to use his AppleID rather than my AppleID.
I am rather unclear what types of reset are possible and whether I can achieve 
the above.
Many thanks … Paul Hopewell

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Change AppleID in IOS 16.3.1

2023-03-19 Thread Paul Hopewell
Hello,
I have an iPhone 8 running IOS 16.3.1 which is currently associated with my 
AppleID. It is my backup iPhone for use if my iPhone SE 2020 stops working. I 
now plan to loan my iPhone 8 to a relative, who is visiting from France, for a 
few months. I thus want to change the AppleID for this phone from my AppleID to 
my relative’s AppleID. Alas I cannot figure out how to do this.  
I recall that in the past I could sign out from one AppleID and then sign on to 
a different AppleID but this does not seem possible in IOS 16.3.1.
Note that I have iCloud Drive associated with my own AppleID and I use that to 
share files between my iMac and my iPhone SE 2020. I also used to share the 
iCloud Drive with my iPhone 8.
Many thanks for any help.
Best regards … Paul Hopewell

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IOS 16.3 How to get Safari to read an html file in iCloud drive

2023-02-01 Thread Paul Hopewell
Hello,
I am running IOS 16.3 on my iPhone SE 2020.
I have a html file on my iCloud drive which I want to read with Safari. If I 
locate the file via the Files App and double tap on it the html file gets 
loaded into Voicedream reader which I do not want as the html file contains 
links to web resources which do not work in Voicedream reader.
Is there any way to choose which App you want to use in IOS to process a chosen 
file on my iCloud drive? 
Alternatively is there anything I can do in Safari on IOS to point it to a file 
in the Files App?
Many thanks for any tips.
Best regards … Paul Hopewell

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Apple watch sometimes prematurely ends sleep tracking

2023-01-28 Thread Paul Hopewell
Hello,
I have an Apple watch SE and an iPhone SE 2020 both running the latest software.
My sleep schedule is set to 22:56 until 6:56. Sleep tracking usually produces 
plausible sleep durations and usually terminates sleep tracking around 6:56. 
However it sometimes ends sleep tracking prematurely for some unknown reason 
and thus does not credit me with the correct amount of sleep. For example this 
morning i got out of bed around 4:30 to open my bedroom window and the sleep 
tracking ended at 4:36 missing out significant sleep after that time. I wonder 
if my reaching up with my watch hand to open the window caused this premature 
termination. Alternatively I usually use haptic time checking at night which 
requires pressing the watch crown sometimes several times before haptic time 
works.
Do others have this problem and if so have you found the reason for the 
premature termination?
Many thanks and best regards … Paul Hopewell

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How to set up an all junk mail box IOS 16.3

2023-01-27 Thread Paul Hopewell
Hello,
I am running IOS 16.3 on my iPhone SE 2020. I have 3 Email accounts and have 
set up mail boxes for all inboxes, all sent,  all drafts, all trash, and all 
archive. I did this some time ago on a different level os IOS and have 
forgotten how I did it.
I would really like an all junk mail box. I did a duckduckgo search on how to 
do this and am confused by the results. It seems that it is possible but I 
cannot find out how.
Have any listers done this and if so how?
Many thanks and best regards … Paul Hopewell

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Why does my Apple Watch tell me the wrong date

2023-01-02 Thread Paul Hopewell
Hello,
Many thanks for your help on this. I followed your advice and changed my watch 
face from Meridian to Modular which so far has fixed the problem.
Until now I have never really looked at the watch face options. I have used 
Meridian since I bought the watch about 2 years ago. I think that this watch 
face became corrupted over time. Not only did it show the wrong date but it was 
not possible for me to access the list of Apps on my watch. Instead I used Hey 
Siri to start the desired App. As a test I have just re-instated the Meridian 
watch face and that now works OK.
So it seems that I need to refresh my watch face when problems happen.
Many thanks and best wishes … Paul Hopewell

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Why does my Apple Watch tell me the wrong date

2022-12-31 Thread Paul Hopewell
Hello,
I have an Apple Watch SE 2021 running Watch OS 9.2 linked to an iPhone SE 2020 
running IOS 16.2.
Whenever I check the time on my watch it gives me the correct time but tells me 
that the date is yesterday’s date. I have just used the watch to check the time 
today Saturday 31 December at 5:12 pm and the watch tells me the correct time 
but with  the date Friday 30 December. When I check the time around 8:00am 
tomorrow Sunday 1 January the watch will tell me that the date is Saturday 31 
December.
When I check the date and time on my iPhone both time and date are correct.
If I power off the watch and restart it the watch then tells me the correct 
date but then gets it wrong the next day.
This behaviour started happening after the recent upgrades to Watch OS 9.2 and 
IOS 16.2.
Is this a bug in Watch OS 9.2 or have I somehow changed a critical Watch 
setting?
Many thanks for any ideas.
Best regards and Happy New Year … Paul Hopewell

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IOS how to open a file with a desired application

2022-12-15 Thread Paul Hopewell
Hello Herbie,
Many thanks for the tip on using the share option for the desired file. Alas 
the list of Apps I can share the file with does not include the Books App. The 
list of possible Apps seems inappropriate for a file of type m4b.
Is there any way I can add new Apps to this list and delete inappropriate Apps? 
Alternatively can I point the Books App on IOS to the desired m4b file?
Many thanks … Paul Hopewell

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IOS how to open a file with a desired application

2022-12-14 Thread Paul Hopewell
Hello,
I am running IOS 16.1.2 on my iPhone SE 2020.
I have an audio book stored on my iCloud drive which I would like to read using 
the Books App. How can I do that?
On the Mac you can use FINDER to locate a file and then choose the OPEN WITH  
option to specify the application you want to use with that file. Is there any 
way to do the same on IOS via the Files App? How does IOS determine the default 
App for a specified filetype and can I change that?
Many thanks for any tips … Paul Hopewell

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Goooggle Drive question

2022-12-11 Thread Paul Hopewell
Hello,
A friend has sent me an Email containing a link to an MP3 file on his Google 
Drive. I am running Ventura 13.0.1 and am logged onto Google. When I click on 
the above link Google presents me with a page from which I can play the MP3. 
That’s great but I really want to download the MP3 to my iMac. How can I do 
that?
many thanks … Paul Hopewell

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Apple watch clench gesture for haptic time

2022-11-30 Thread Paul Hopewell
Hello,
Has anyone got the clench gesture to get your Apple watch to tap your wrist to 
tell you the time?
If you go to Settings, Accessibility, VoiceOver, Hand gestures you will find an 
option to tell haptic time if you clench your hand to make a fist. It seems 
that you also have to do a double clench at the right time to enable the above 
hand gesture. 
This could be very useful if you are wearing gloves or carrying something in 
your non watch hand which inhibits you from doing a 2 finger tap and hold on 
the watch face to tell haptic time.
I am unclear how this use of hand gestures relates to the hand gestures for 
assistive touch, where clench means something different and cannot be set to 
haptic time.
IF anyone  has got this to reliably work then can you please let me know the 
details.
Many thanks … Paul Hopewell

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How to recover deleted Apple mail from time machine on Ventura using VoiceOver

2022-11-18 Thread Paul Hopewell
Hello,
I am running Ventura 13.0.1 on my 2018 iMac.
How can I recover a deleted Email from time machine using VoiceOver? I 
accidentally erased the desired Email and then erased all items in the Email 
trash folder. I have looked on the web on recovering mail from time machine but 
the suggested solution does not work with VoiceOver. I start mail and then go 
to the status menu and select time machine and then enter time machine. VO then 
stops talking and I have to reboot my iMac.
Many thanks for any tips.
Best … Paul Hopewell

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Start page in Safari on IOS

2022-11-18 Thread Paul Hopewell
Hello,
I am running IOS 16.1.1 on my iPhone SE 2020.
On my iMac I have set up Safari so that it displays the duckduckgo search page 
whenever I start Safari. Can I do this for Safari on IOS and if so how? 
Currently Safari on IOS displays the most recently accessed web site when I 
start Safari and I have to go to bookmarks to open the duckduckgo search page.
Many thanks … Paul Hopewell

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How to organise my display on Ventura 13.0.1

2022-11-12 Thread Paul Hopewell
Hello,
When I used Windows with the WindowEyes screen reader many years ago I set up 
Windows so that the window I was working on filled the entire screen with the 
menu bar at the top. I then used Alt+Tab to switch between windows and 
applications  with the new window again filling the whole screen. If I needed 
to consult a sighted person the window of interest was always visible with no 
part of it obscured by some other window. I found this a great way to work. I 
vaguely recall that there was a Windows option to maximise all windows which 
helped achieve the above.
I would like to set up my iMac to work like this. It seems that Stage Manager 
with only thumbnails for other windows for for the current application 
displayed in the left hand side would do the job, but I am confused by the 
relationship between Stage Manager, Full Screen, and Mission Control spaces.
Prior to Ventura I sometimes needed to seek help from my sighted wife who 
complained about too many windows open on my display some of which obscured the 
window of interest. Not being able to see the screen I could not help her to 
reposition the obscuring windows and we usually had to close applications other 
than the application of interest. My wife also says that she cannot use my 
external track pad to move the windows cursor beyond the bottom of the 
currently displayed window, while I have no problem doing this using my 
keyboard and VoiceOver.
I would appreciate any advice on how to best arrange windows in Ventura which 
is helpful to both sighted users and VO users.
Many thanks … Paul Hopewell

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Stage Manager in Ventura 13.0.1

2022-11-11 Thread Paul Hopewell
Hello,

After upgrading from 13.0 to 13.0.1 Stage Manager no longer works for me.
I see a note to the effect that Stage Manager needs “Displays have separate 
spaces” to be enabled. How do I do that?
Note that I want to set up Stage Manager as that would make things simpler when 
seeking help from my sighted wife.
Many thanks … Paul Hopewell

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How to setup a Logictech wireless keyboard on Ventura

2022-11-08 Thread Paul Hopewell
Hello,
Yes the K780 keyboard does show up under bluetooth in System Settings. However 
when I click for more details Ventura says “Device Type: Generic” whereas for 
the Apple Magic Keyboard it says Device Type: Keyboard” and offers a button to 
set up the keyboard. So I need to fathom why Ventura does not recognise the 
K780 as a keyboard.
Happily the K7 80 is behaving much better since  I learnt that FN+Delete is 
forward delete and that I have to press FN+PFkey to get the PF key to behave 
properly.
Best … Paul Hopewell

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How to setup a Logictech wireless keyboard on Ventura tec keyboard

2022-11-07 Thread Paul Hopewell
Hello,
I have recently upgraded my 2018 iMac to Ventura.
I normally use the Apple Magic Keyboard which works fine.
However I sometimes want to use my Logictech K780 bluetooth keyboard as I can 
easily switch it to my iPhone and my wife’s MacBook Air by pressing the 
appropriate PF key.
In Monterey I could use system preferences to tailor the K780 keyboard. I could 
see a list of possible keyboards which included the Apple Magic Keyboard and 
the K780 keyboard. I could select the K780 keyboard and modify what some of the 
keys do.
I cannot work out how to do this in Ventura. I can go to system settings and 
select keyboard but cannot see the list of possible keyboards. The K780 does 
connect to the iMac but some of its keys behave in an unexpected way.
So how can I configure alternative keyboards on Ventura?
Many thanks for any tips.
Best … Paul Hopewell

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How to set up an All Junk mail box on IOS 16.1

2022-11-07 Thread Paul Hopewell
Hello,
I am using Apple Mail on my iPhone SE 2020 running IOS 16.1. I have several 
Email addressews and in the distant past I set up mmail bozxes All Inbox All 
Sent, All Archive, All Drafts and All Trash. Alas I cannot remember how I did 
that.
I would like to set up an All Junk mail box. Is this possible and if so how do 
you do it?
Many thanks … Paul Hopewell

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How to access all my mail boxes in Monterey 12.6

2022-10-22 Thread Paul Hopewell
Hello,
I have now solved this problem. The list of mail boxes is held in the Sidebar. 
During the upgrade to Monterey 12.6 the Sidebar was somehow marked as hidden. 
The problem is fixed by going to the View option in the Apple Mail App and 
turning on show Sidebar.
Best wishes … Paul Hopewell

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How to access on my Mac mail boxes in Monterery Monterery 12.6

2022-10-21 Thread Paul Hopewell
Hello,
I recently upgraded my 2018 iMac to Mac/OS 12.6. Before upgrading I was able to 
see a list of all my mail boxes including those which are only on my Mac. I 
used Control+Option+j to move between the list of mail boxes and the mail items 
in the selected mail box. Since the upgrade I can no longer see any mail boxes 
which are on my Mac, but I can still move mail to these local mail boxes.
How can I now access the 30 or so local mail boxes? Do I somehow need to 
rebuild mail and if so how do I do that?
Many thanks … Paul Hopewell

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Sharing confidential data between iPhone and iMac

2022-09-15 Thread Paul Hopewell
Hello,
I am running IOS 16 on my iPhone SE 2020 and Monterey 12.6 on my 2018 iMac.
I am a bit paranoid about security. Is there any way to share an encrypted 
folder between IOS and MAC/OS in such a way that it can be encrypted on say 
MAC/OS and decrypted on IOS or vice versa?I am hoping that I can store the 
encrypted folder on my iCloud drive.
Many thanks for any tips … Paul Hopewell

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How to un-archive items in latest 1 password on Mac

2022-07-18 Thread Paul Hopewell
Hello,
I am running the latest 1 password on the latest Mac/OS Monterey. 
For some unknown reason there are about 20 items in the archive folder. This 
means that the normal process of auto adding user names and passwords on the 
relevant web sites no longer works as the 1 password data is in archive rather 
than the normal place.
How can I move these items out of archive back to their correct locations? The 
1 password help suggests that I locate an item in archive and then press a 
restore button, but using VO I cannot find this restore button.
Many thanks … Paul Hopewell

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How to make in store purchases with Apple Pay using VoiceOver

2022-06-16 Thread Paul Hopewell
Hello,
I have an iPhone SE2020 running the latest IOS. As a VoiceOver user  can I make 
in store purchases using Apple Pay with this iPhone? The wallet on this iPhone 
is set up with my  debit card and I have successfully used Apple Pay to make 
online purchases. Will I need to plug in headphones to ensure that my in store 
purchase is private and that the details of my card are not heard by nearby 
people via my VoiceOver speech? Do I need to see anything displayed on the in 
store terminal?
Many thanks … Paul Hopewell

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Problem with keyboard shortcut on latest Monterey

2022-05-25 Thread Paul Hopewell
Hello,
I recently upgraded my 2018 iMac to Monterey 12.4. Since then I have suffered 
from VO constantly saying “accessibility shortcut has keyboard focus” followed 
by Universal Access Control and a list of possible accessibility options. As 
you can imagine this is very disruptive! 
After trying various keyboards I found that the problem only happened if I used 
a keyboard with the numeric keypad and then only if I pressed the 4 key on the 
numeric keypad which I do often when using the numeric keypad commander. I 
normally use the numeric keypad commander all the time.
I then looked at my keyboard shortcuts and found that the shortcut for “show 
accessibility controls” is 4 and that this is unticked by default. Pressing the 
4 key on the normal keyboard does not cause this problem but pressing 4 on the 
numeric keypad does cause the problem. As a temporary fix I changed the 
keyboard shortcut for “show accessibility controls" to F16 and the problem goes 
away provided that I do not press F16.
This looks like 2 bugs in Monterey 12.4 which could seriously impact VO users 
who use the numeric keypad commander. The first bug is that the 4 key should 
have no effect if that option is unticked as a keyboard shortcut and the second 
bug is that pressing the 4 key on the numeric keypad while using the numeric 
keyboard commander should not be considered as a keyboard shortcut.
Have any other listers encountered this problem?
Best regards … Paul Hopewell

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Reliable haptic time on Apple Watch SE relible

2022-04-09 Thread Paul Hopewell
Hello,
I have an Apple Watch SE purchased in late 2021 running the latest Watch OS. I 
normally have VO set off and like to always use haptic time to avoid disturbing 
others and avoid drawing attention to myself.
I have return to clock for all Apps set to the default which is 2 minutes or a 
press of the watch crown. I press the Watch Crown and then touch 2 fingers on 
the watch face. This sometimes works and sometimes does not work. When it does 
not work I wait about a minute or so and try again and it then usually works. I 
need to use haptic time both when awake and upright and also when in bed and 
horizontal.
Telling the time instantly and reliably is an essential function of a watch. 
Can anyone recommend a set of options to achieve this for haptic time with VO 
set off?
Many thanks … Paul Hopewell

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Can no longer open .DOC files.

2022-04-03 Thread Paul Hopewell
Hello,
I am running Mac OS Monterey 12.3.1 on my 2018 iMac. If I try to open a .DOC 
file I get the message…
“'Tis Now the Season of the Year.doc” cannot be opened because it is from an 
unidentified developer.

I originally created this file some time ago using the App Bean and until 
recently had no problems opening such .DOC files with Bean.  Note that 
currently I can open .DOCX files with Bean OK.
Can I do anything to access these old .DOC files and save them as .DOCX files?
Many thanks … Paul Hopewell

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Why does Siri not speak when i plug in headphones?

2022-03-06 Thread Paul Hopewell
Hello Mark,
Many thanks for your suggestion of tapping the volume up button immediately 
after asking Siri a question when listening on my iPhone over wired headphones. 
That indeed fixed the problem and after doing it once the problem seems to be 
permanently fixed. What strange behaviour!
Best … Paul Hopewell

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Why does Siri not speak when i plug in headphones?

2022-03-04 Thread Paul Hopewell
Hello,
I am running the latest IOS on my iPhone SE 2020. I have disabled Hey Siri and 
instead start Siri by pressing and holding the Home button. My headphones plug 
into the iPhone via an Apple lightning to jack adapter. All normal audio output 
is directed to the headphones when they are plugged in.
Siri works fine when my headphones are unplugged. However when the headphones 
are plugged in and I ask Siri a question I get s slight delay and then hear the 
current time or the screen I was on before asking Siri.
is there some Setting I need to change to enable me to hear Siri responses via 
the phone speaker when headphones are unplugged and to hear them through the 
headphones when they are plugged in?
Many thanks … Paul Hopewell

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Super Agent for Safari on Mac

2022-02-18 Thread Paul Hopewell
Hello,
I have now gotten this to work on Monterey, but it needed sighted help. I had 
to reboot Monterey in safe mode but VoiceOver does not work in Safe mode. My 
sighted help had to go to Safari preferences and tick the super agent 
extension. Once that is done you can reboot in standard mode and use VoiceOver 
as normal.
———
 Hello,
Have any listers got the Super Agent for Safari App working on Mac Monterey 
12.2.1? You can install it from the Mac App Store where it is free. You can set 
it up to automatically fill in the desired cookie permissions which most web 
sites in Europe require and where it is generally so difficult to set up 
manually that you choose the easy option of “agree to all cookies” which is 
usually not what you want.
I have set this up on IOS and that worked fine. I have installed it on my 2018 
iMac and am having difficulty getting it setup. In particular the vital button 
to give the extension permission to access all web site data is dimmed.
I would appreciate any tips from anyone who has gotten this to work. It should 
be a great time saver for Safari users in Europe.
Many thanks … Paul Hopewell

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Super Agent for Safari on Mac

2022-02-16 Thread Paul Hopewell
Hello,
Have any listers got the Super Agent for Safari App working on Mac Monterey 
12.2.1? You can install it from the Mac App Store where it is free. You can set 
it up to automatically fill in the desired cookie permissions which most web 
sites in Europe require and where it is generally so difficult to set up 
manually that you choose the easy option of “agree to all cookies” which is 
usually not what you want.
I have set this up on IOS and that worked fine. I have installed it on my 2018 
iMac and am having difficulty getting it setup. In particular the vital button 
to give the extension permission to access all web site data is dimmed.
I would appreciate any tips from anyone who has gotten this to work. It should 
be a great time saver for Safari users in Europe.
Many thanks … Paul Hopewell

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Accessing time machine controls using VO

2022-02-15 Thread Paul Hopewell
Hello,
I am running Monterey 12.2.1 on my 2018 iMac.
I am trying to understand how to restore an individual file from time machine. 
As a test I have created several different versions of a test file and after 
each version have used the menu extra time machine menu (VO+M+M) to force a 
time machine backup.
I then find the test file on my Mac hard disk and use the menu extra menu bar 
to enter time machine. I then use the window chooser (VO+F2+F2) to locate time 
machine controls. this shows a "backup time line vertical slider" which if I 
were sighted would let me choose the desired backup time for my test file. 
How can I access this slider using VO?
There are also buttons labeled previous and next. I had hoped that I could go 
through today’s backups by pressing the previous button. but that instead takes 
me to yesterday’s backup at the time when I originally created the test file.  
Any ideas on how to choose the desired backup time using VO?
Best … Paul Hopewell (hopew...@hopewell.org.uk)

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How to restore a file from time machine

2022-02-12 Thread Paul Hopewell
Hello Tim,
Many thanks for your info on this. However I still have problems…

First I had to simplify my time machine setup. I have 2 time machine disks 
which save alternate backups. One of these time machine disks contains 2 
partitions one for my Mac and the other for my wife’s Mac. To get anything to 
work I had to eject disks until I had just a single time machine disk for my 
Mac.

I was then able to see time machine controls which showed the latest backup and 
had the previous button you mentioned and the vertical slider. Alas pressing 
the previous button took me to my first ever backup which was in April 2020! If 
I then press the next button I did indeed get to the next backup which was 
still in April 2020 and I needed a lot of presses of the next button to get to 
11 February 2022 and in the process missed the backup which contained the file 
I wanted to restore. 
Is there a way to access the vertical slider using VO?

When / If I eventually locate the backup for late Friday 11 February 2022 then 
how do I find the 1 file in that backup which I want to restore and thereby 
replace the current version of that file on my Mac hard disk.

I am still unclear as to how my prior technique might corrupt the backup disk. 
All I was doing was to copy the desired file from the backup disk to replace 
its current version on my Mac hard disk. I did not change anything on the 
backup disk.

Many thanks in anticipation of clarification. Is the action of the previous 
button taking me back to my first ever time machine backup a bug which should 
be reported to Apple?

Best … Paul Hopewell

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How to restore a file from time machine using VoiceOver

2022-02-11 Thread Paul Hopewell
Hello,
I am running Mac/OS Monterey 12.2.1.
In the past I used to restore files from time machine by using Finder on the 
time machine disk to locate the desired file in a backup with the desired date 
and time and using command+c to copy that file to the clipboard. I then went 
back to Finder on my Mac Hard Disk and pasted the above file into the correct 
folder usually choosing the option to replace the existing version of that 
file. This usually works OK.
However I understand that this is not the correct way to restore files from 
time machine, though I do not understand why not. I have looked up how to 
restore files from time machine via Google but the suggested methods are not VO 
friendly.
So how can I correctly restore files from time machine using VoiceOver?
Many thanks for any tips … Paul Hopewell

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Recovering Safari Bookmarks on Mongtery

2022-02-10 Thread Paul Hopewell
Hello,
Further to the below I forgot to mention the probable complication that my 
Safari bookmarks are shared between my iMac and my iPhone which is running the 
latest IOS.I am thus a bit concerned that if I manage to recover bookmarks rom 
time machine on Monterey they may be replaced by the more recent deleted 
bookmarks from  the iPhone.

Hello,
I am running the latest Monterey  on my 2018 iMac.
I seem to have accidentally deleted my Safari bookmarks. How can I recover them 
from my time machine?
Many thanks for any tips …. Paul Hopewell

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Recovering Safari Bookmarks on Mongtery

2022-02-09 Thread Paul Hopewell
Hello,
I am running the latest Monterey  on my 2018 iMac.
I seem to have accidentally deleted my Safari bookmarks. How can I recover them 
from my time machine?
Many thanks for any tips …. Paul Hopewell

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gettin rid of annoying notifications on Monterey

2022-01-06 Thread Paul Hopewell
Hello,
Many thanks for the tips on how to get rid of annoying notifications on 
Monterey. I have now deleted them all! I could not replace the sensitive cable 
connecting my time machine disk to my iMac as it is not a standard cable.
Many thanks and best wishes … Paul Hopewell

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Getting rid of annoying notifications on Monterey

2022-01-03 Thread Paul Hopewell
Hello, 
I use VoiceOver on Mac/OS Monterey 12.1. I have an external disk drive for my 
time machine backup whose USB cable connection is very sensitive to 
disturbance. I thus keep getting notifications saying that this disk has not 
been ejected properly. 
How can I easily get rid of these notifications? I can use Control+Option+N to 
get to the list of notifications but what do I do then?
Many thanks for any tips … Paul Hopewell 

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Monterey and Logitech K780 keyboard

2021-11-22 Thread Paul Hopewell
Hello,
I am running Monterey 12.0.1 on my 2018 Intel iMac using a Logitech K780 
bluetooth keyboard with VO set up to speak during iMac boot to enter my login 
password. After a reboot the key to the left of the space bar acts like the 
command key and the key to the left of that acts like the Option key which is 
what I want. However if I then leave the iMac and keyboard switched on for a 
while and allow the iMac login to time out and then login again the prior 
option key acts like Command and the prior command key acts like Option. I have 
looked at Keyboard and Modifier keys in System Preferences and see that the 
keyboard is set to “bluetooth USB host controller” both after re-boot and after 
login after timeout. For this keyboard the modifier keys are Option set to 
Option and Command set to Command. If I change the keyboard to “K780” the 
Option key is set to command and the command key is set to Option but this 
change makes no difference to how the keys behave.
So my questions are:
- Why does Monterey not recognise the keyboard as “K780”?
- If I change the modifier keys in System Preferences then when do these 
changes take effect? Do I have to reboot for them to take effect?
- Why does the keyboard behave differently after iMac timeout and re-login?
- How do I fix these problems which did not happen before upgrade to Monterey?0

Mean while I will revert to my Apple Magic Keyboard via bluetooth which works 
as expected with no difference between login after reboot and after iMac 
timeout.
Many thanks for any tips … Paul Hopewell 

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Monterey and Safari and images

2021-11-17 Thread Paul Hopewell
Hello,
I am running the latest Monterey on a 2018 iMac with an intel processor. I 
thought that Safari in Monterey would do OCR on images and so speak the text in 
those images. Alas that does not happen for me.Microsoft Edge does such OCR and 
does a great job speaking the text in images on a web page and also in a PDF 
file.
Should I expect Safari to speak the text in images? I have image recognition 
set on in the VO utility. Do I need to do any other setup?
Many thanks … Paul Hopewell

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How to download a youtube video

2021-11-05 Thread Paul Hopewell
Hello,
With help from this list I have now gotten PontesMediaDownloader to run on 
Monterey, but cannot fathom out how to use it.
I went to the File menu and pasted the URL of a youtube video which I wanted to 
download into the URL field. I left all other fields  as their default values 
as I wanted to download the original youtube video without conversion. i tried 
pressing Enter to no effect. I noted that the download link in the file menu 
was dimmed and also that the download button in the download menu was also 
dimmed.
I then tried the help menu but could not find any instructions on how to 
initiate download.
So can you please tell me how to use this App to download a single youtube 
video without conversion.
Many thanks … Paul Hopewell

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Keyboard clicks on Monterey

2021-11-03 Thread Paul Hopewell
Hello,
Before upgrading my 2019 iMac to Monterey I used to hear a click for each 
character I entered into a secure text field such as for a password. This gave 
me confidence that the character was actually entered.This no longer happens on 
Monterey. Note that I have set VO to speak each character as I type it.
IS there any way to restore this behaviour? 
Many thanks for any tips … Paul Hopewell

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How to download a youtube video

2021-11-03 Thread Paul Hopewell
Hello,
Many thanks for the recommendation to use the PontesMediaDownloaderapp 
Application. Alas this does not run on Monterey as Monterey refuses to open the 
App as it cannot identify the developer. I have my security options set to 
download from App Store and Identified developers.
I recall that in the past you could run Apps from anywhere at your own risk, 
but it looks that this is no longer possible on Monteerey.
Can anyone recommend an alternative VO friendly free App which will run on 
Monterey or is there any way to run PontesMediaDownloaderapp Application on 
Monterey.?Many thanks for your help.
Best … Paul Hopewell

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how to download a youtube video

2021-10-31 Thread Paul Hopewell
Hello,
I belong to a philosophy discussion group which meets in our local library. 
From time to time we would like to show a philosophy related youtube video in 
this location where we have no Internet access.
Can anyone recommend a VO friendly way to download a youtube video to an iPhone 
or iPad which we can then play via an appropriate lightning adapter and an HDMI 
cable on a TV in the location? We will only need to do this about once every 
month or so and hence need a low cost or no cost solution.
I also have an iMac  and if I could download the youtube video to that I could 
then move it to the iPhone or iPad. All are running the latest software. Many 
thanks for any tips.
Best regards … Paul Hopewell

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Problem ending a workout on Apple Watch

2021-10-20 Thread Paul Hopewell
Hello,
Many thanks for the feedback on this. The option which works best for me is 
Mary Otten’s idea of using Siri to end the workout. I start VO on the watch, 
say Hey Siri, and when Siri responds say End Workout. So far this has worked 
every time and Siri even congratulates me on finishing the workout!
Another approach is to turn on End Workout Reminder in the workout settings. If 
you have a short period of inactivity after the workout the Apple Watch will 
recognise this and ask if you want to end the workout.
Many thanks and best wishes … Paul Hopewell

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Problem ending a workout on Apple Watch

2021-10-18 Thread Paul Hopewell
Hello,
I am running Watch OS 8.0.1 on my Apple Watch SE.

I have problems ending a workout such as Outdoor Walk or Core Exercise. Before 
upgrading to Watch OS 8 when I had finished the workout I used to go to the 
appropriate workout and flick down to get to page 1 and then double tap the end 
button. That resulted in a summary of the workout showing duration, average 
heart rate, calories and so on. I then pressed the done button to get back to 
the watch face.

Since upgrading to Watch OS 8 I can no longer reliably get to the page where I 
can end the workout. Instead flicking down gets to a page about playing the 
next music track which does not work because the watch is not set up to play 
music. Note that I do not want to play any music anywhere during the workout. I 
do not know why the workout now wants to play music.

Any thoughts on why this is happening and what I can do to fix it?

Many thanks … Paul Hopewell

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Audible App keeps stopping in IOS 15

2021-09-27 Thread Paul Hopewell
Hello,
I am running IOS 15.0 on my iPhone SE 2020. I use headphones to listen to 
Audible books. For some reason the Audible App keeps stopping while reading an 
Audible book. Pressing the home button restarts the reading. If I delay 
pressing the home button I find that I have missed some text. Sometimes the 
reading will stop after a few seconds and sometimes it will stop after several 
minutes. sometimes I can restart the reading and it continues without stopping.
I note that I do most of my reading around bedtime, and so wonder if the sleep 
settings are relevant. I have looked at these and think that sleep is set off.
This problem does not happen with other sources of audio such as Dolphin Easy 
Reader or Borrow Box.
do others experience this problem and if so have have you fixed it? The problem 
only started happpening after upgrading to IOS 15.
Many thanks for your help …. Paul Hopewell 

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Problem with Watch OS 8.0

2021-09-23 Thread Paul Hopewell
Hello,
I am running Watch OS 8.0 on my Watch SE. 
I used to use the Workout App on the latest Watch OS 7 with no problems. Since 
moving to Watch 8.0 the Workout App insists on playing music during the workout 
but cannot do so because it needs the NowPlaying App which was on my Watch 
under Watch OS7 but is no longer on the watch. When I try to download it from 
the App store the re-download button is dimmed, presumably because this App 
will not run on Watch OS 8.0.
Actually I do not want any music during my workout, but cannot see how to stop 
the workout insisting on music.
A consequence of this problem is that I cannot get to the menu to end the 
workout.
Do you have any suggestions on how to resolve this problem?
Many thanks … Paul Hopewell

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How to delete an App from Apple watch

2021-09-23 Thread Paul Hopewell
Hello,
I am running Watch OS 8.0 on my Watch SE and IOS 15.0 on my iPhone SE 2020.
I would like to remove several Apps from my watch, such as Calculator, but not 
remove them from my iPhone.  
I have looked at the Apple guidance on this but it does not seem to work 
possibly because it is out of date or does not work with VO.
Any help would be appreciated.
Best … Paul Hopewell

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Encryption which works on both Mac and iPhone

2021-09-04 Thread Paul Hopewell
Hello,
Can anyone recommend a VO friendly encryption program which will let you 
encrypt or decrypt a file or a folder on both Mac and iPhone? I want to store 
some sensitive data in iCloud drive which I can encrypt on Mac and decrypt on 
IOS or vice versa.  My iCloud drive will contain both ordinary non-sensitive 
data and also the occasional sensitive data which should be protected by a 
password which you must enter to either encrypt or decrypt.
Many thanks for any tips … Paul Hopewell

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Editing secure note using 1 password on Mac

2021-08-07 Thread Paul Hopewell
Hello,
I am running the latest 1 password under Bigsur 11.5.1 on my 2018 iMac.
I am trying to edit a secure note using VoiceOver. I go to the secure note edit 
area and interact with it. As I move the cursor up and down using the arrow 
keys I hear only 1 word at a time. This is because the secure note edit area 
window is so small. This makes editing secure notes difficult, and so I select 
the entire secure note edit area and move it to a TXT file which I edit and 
then move the result back to the 1 password secure note edit area.
Is there a better way to edit 1 password secure notes?
Many thanks for any tips.
Best …Paul Hopewell

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Problems with latest lightning to headphone adapter

2021-08-01 Thread Paul Hopewell
Hello,
I am running IOS 14.7.1 on my iPhone SE 2020. I listen to audio books and radio 
programs through headphones which connect to my iPhone via a lightning to 3.5 
mm jack adapter.I use this in bed in the early morning before my wife has woken 
up. It is thus essential that the whole process is silent with no sounds from 
the iPhone speakers.  For some time I have used the OPSO lightning to 3.5 mm 
jack adapter from Amazon, as I found that this model lasts much longer than 
other cheaper models. It used direct wiring to make the connection which worked 
very well.

Recently OPSO have changed the design of this adapter to use bluetooth for some 
reason I cannot understand. This has resulted in the following problems with 
the result that I cannot start the listening process with no sound from my 
iPhone speakers. I have to get out of bed and set up in a different room!

The first problem is that I turn bluetooth off on the iPhone before going to 
sleep. This is because I use haptic time on my Apple watch which sometimes 
results in accidentally pinging the iPhone with the ping sound coming from the 
iPhone speakers. This disables the headphones and I thus have to use the iPhone 
speakers to turn bluetooth back on.

The second problem is that even if I leave bluetooth on I still cannot start 
the listening process with no sound from the iPhone speakers. When I press the 
home button on the iPhone to wake it up a few seconds of sound come from the 
iPhone speakers before bluetooth gets going and transfers the sound to the 
headphones.

So I now need a different model of lightning to 3.5 mm jack adapter which does 
not involve bluetooth and which ideally keeps working reliably for a long time 
across multiple unplugging of the lightning end of the adapter to enable me to 
recharge the iPhone, or to upload the iPhone contents to my iMac.

So can anyone recommend a good long lasting non-bluetooth lightning to 3.5 mm 
jack adapter?

Many thanks … Paul Hopewell

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Bigsur how to clear notifications

2021-07-30 Thread Paul Hopewell
Hello,
As a VoiceOver user on the latest Bigsur how can I delete a notification I have 
just read and how can I delete all notifications. Google search tells me how to 
do this but assumes I can use the mouse.
Many thanks … Paul Hopewell

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iPhone 8 loses network connections after update to IOS 14.7

2021-07-26 Thread Paul Hopewell
Hello,
I recently updated my iPhone 8 to IOS 14.7 via my iMac. I did a backup to the 
iMac before doing this update. After the update the iPhone has no internet 
connection via either wifi or mobile data. wifi is working fine for other 
devices on my home network and the router seems to think that the iPhone 8 is 
connected to my home network.
The iPhone 8 can make phone calls via the mobile network.
I tried reseting network settings but that did not help.
I tried turning off wifi on the iPhone 8 so that it had to use mobile data but 
that did not help it to connect to anything.d
I tried restoring the latest backup on my iMac but the restore process wanted 
me to disable “find my: on the iPhone via my Apple ID which I could not do as I 
had no network connectivity to my Apple ID via the iPhone 8.
I removed the iPhone 8 from my Apple ID table of connected devices via my iMac 
but that did not help.
Any suggestions on what to do next? Happily this iPhone 8 is my backup phone 
only but I would like it to work!
Many thanks for any tips … Paul Hopewell

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Storing mail boxes in iCloud?

2021-07-21 Thread Paul Hopewell
Hello,
I am running the latest Bigsur on a 2018 iMac. I have been following recent 
posts about the backup and migration benefits of storing my Documents and 
Desktop folder in iCloud. I also store my contacts and calendar in iCloud which 
is great for sharing between iMac and iPhone and future migration to a new Mac..
I currently keep important Emails in some 30 mail boxes stored on my iMac, many 
of which I need to keep for several years. I am not using iCloud Mail.
Is it possible to save these local Mail boxes in iCloud for backup and 
migration reasons?
Many thanks for any tips.
Best regards … Paul Hopewell

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Connecting an iPhone to a TV

2021-07-10 Thread Paul Hopewell
Hello,
I have an iPhone SE 2020 running IOS 14.6.
I would like to show a video with associated sound on my iPhone to about 10 
people using  a TV in a meeting room in our local library. This TV is owned by 
the library. I believe that it has an HDMI socket but lacks bluetooth and wifi.
I understand that I can accomplish this with a lightning AV adapter and a HDMI 
cable with HDMI plugs at each end of the cable.
Have any listers tried this? If so are there any VO related problems? Can you 
recommend a lightning AV adapter?
Many thanks for your help … Paul Hopewell 

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Voice Dream Reader on Bigsur?

2021-06-26 Thread Paul Hopewell
Hello,
I am running the latest Bigsur on my 2018  Intel  iMac.
Is it possible to run Voice Dream Reader on Bigsur on an Intel Mac?  I often 
export difficult PDF files which often contain images to my iPhone SE 2020 
running IOS 14.6 to read them using Voice Dream Reader and I then export the 
resultant TXT file back to my iMac. This often gives better results than using 
Preview or Abby Fine Reader on my iMac. It would be great if I could run Voice 
Dream Reader directly on my iMac. 
If this is not possible on an Intel Mac is it possible on an M1 Mac?
Many thanks … Paul Hopewell

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Why does my iMac make a pinging sound every 30 seconds?

2021-05-25 Thread Paul Hopewell
Hello,
I am running Bigsur 11.4 on my 2019 iMac. The iMac makes a pinging sound about 
every 30 seconds or so and has done this at least for the entire Bigsur 
release. This is beginning to annoy me and I would like to stop it.
Has anyone any idea why the iMac does this and what I can do to stop it? I am 
connected to the Internet via wifi and use a bluetooth keyboard.
Many thanks forany tips.
Best … Paul Hopewell

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Message list in Apple Mail on Bigsur

2021-05-03 Thread Paul Hopewell
Hello,
I am running Bigsur 11.3 on my Intel iMac. 
Is there any way to stop the items in the message list in Apple Mail from 
wrapping round as I arrow down the list? Failing that is there a way to go to 
the first and last items in this list?
Most (but not all) of my mail boxes are sorted by date with the youngest 
message on top.I often  want to read the most recent Emails in a particular 
Mail box. I recall that in earlier Mac/OS releases I could start at the most 
recent item in the list of messages and then arrow down to see the other 
messages until I got to the oldest message. Further arrowing down did nothing. 
Now when I get to the oldest message and arrow down I go back to the youngest 
message which I find very annoying.
Many thanks for any tips.
Best … Paul Hopewell

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How to delete notifications on Bigsur?

2021-05-01 Thread Paul Hopewell
Hello,
I am running Bigsur 11.3 on my Intel iMac. From time to time I get 
notifications about disk not ejected properly or your one time passcode is ….
How can I delete these notifications? I can press VO + O to see a list of 
received notifications but pressing delete on a notification does not delete it.
Many thanks … Paul Hopewell

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Problem with Siri Schedule Command

2021-04-23 Thread Paul Hopewell
Hello,
I think I have fixed this. If I tell Siri “Schedule lunch with Pete 5th May 12 
noon” then Siri asks me which of my contacts called Pete I mean and then sends 
an invitation to that Pete. However if I instead tell Siri “New Event Lunch 
with Pete 5th May 12 noon” then Siri simply adds that entry to my calendar 
which is what I want.
Best … Paul Hopewell

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Problem with Siri Schedule Command

2021-04-21 Thread Paul Hopewell
Hello,
I am running IOS 14.4.2 on my iPhone SE 2020.
I find the Siri Schedule command very useful for creating calendar entries. 
However one very annoying feature is that if I say something like Schedule 
Lunch with Pete 23 April 11 am “ Siri checks my contacts list to show me all 
the Petes and asks me to choose the correct Pete and it then sends an 
invitation to that Pete.
This is bad news as Pete does not have an iPhone and will be very confused by 
any Email Siri sends to him. 
Is there any way to stop this behaviour?
Many thanks … Paul Hopewell

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Bootable backup disk?

2021-04-08 Thread Paul Hopewell
Hello,
As per the below SuperDuper does not work on Bigsur out of the box. It 
currently needs a work around.

Please see http://www.shirt-pocket.com/blog <http://www.shirt-pocket.com/blog> 
for Big Sur info, instructions and a download.
We're working on a new release that won't require a workaround and will boot 
Big Sur on Intel. It is not yet practical on an M1 Mac, though…

Best … Paul Hopewell

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Bootable Bigsur Backup?

2021-04-08 Thread Paul Hopewell
Hello Mark,
SuperDuper is still not working for me. I am on SuperDuper version 121 which it 
says is the latest version and on Bigsur 11.2.3. I am trying to backup all 
files from my internal SSD hard disk to a USB external SSD hard disk. 
SuperDuper does not even prepare my disks prior to doing the copy.
It all worked fine with Catalina with the same disk configuration.
I will contact the developer.
Best … Paul Hopewell

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Audio Hijack for IOS?

2021-04-06 Thread Paul Hopewell
Hello,
Does anyone know of a VO friendly IOS App which will capture audio played by 
Safari, somewhat like Audio Hijack on Mac/OS?
Many thanks for any tips … Paul Hopewell

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Bootable Bigsur Backup?

2021-04-05 Thread Paul Hopewell
Hello,
Have any listers successfully created a Bigsure bootable backup on an external 
disk for a 2018 iMac? I used SuperDuper for this for many years on prior Mac/OS 
releases which have rescued my system on several occasions but this no longer 
works on Bigsur. I have looked at the Carbon Copy Cloner web site but this also 
does not seem to easily fix this problem. It seems that I have to first install 
Bigsur on my backup disk so that I can boot from it, but I am then unclear on 
whether I can then use SuperDuper or Carbon Copy Cloner to add my latest user 
data to this external disk say every month or so. The problem seems to be that 
Apple do not offer an interface for these products to copy the now protected 
files to allow booting to an external disk.
Many thanks for any tips … Paul Hopewell

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