Re: [QUAD-L] Chair Prob
Pre 2004 when living in the Seattle area, my chair shop tried to come out that day or at least the next. Or I could just drop by. They had all kinds of parts. Greg On 5/21/2020 7:35 AM, Aaron Mann wrote: I've always been given a "loaner" chair. Did they not offer that? In regards to just fixing the stripped cable. I'd call an electrician (or do like you did). Chair place have been gutted of their abilities to work outside the box by lawyers. They carry all the liability for their work. So, a new cord reduces that liability whereas patching a stripped one does not. I do remember when shops did all sorts of optional solutions Aaron Mann On Wed, May 20, 2020 at 6:00 PM Lori Michaelson mailto:lorilivin...@gmail.com>> wrote: I have had this problem with these companies so many times. It's just not right. You WERE very fortunate to have a friend to rewire the ripped cable. On Wed, May 20, 2020 at 3:53 PM Greg mailto:g...@eskimo.com>> wrote: Last night I was raising my chairs seat and the joystick cord came loose and hooked around the motor and as I raised it ripped open the cable. Repair shop says 4-8 weeks to get fixed. They carry no parts. 1. Get prescription. 2. After they get that, make appointment to get chair checked out. (week +) 3. They pick up chair. 4. Get Insurance OK. (about 2 weeks) 5. Order part. (About a week) 6. Fix chair. 7. Make appointment deliver (week +) They say if insurance oks, can get manual rental chair in a week. Or maybe power chair in a few weeks. I just dont get these guys. I know they can't have spare parts for all chairs, but I don't understand why they can't just send a joystick to use until. LUCKILY, a friend of a friend was able to stop by and rewire to ripped cable. But they got to get a better way to do things. Greg -- “Petting, scratching, and cuddling a dog could be as soothing to the mind and heart as deep meditation and almost as good for the soul as prayer.” ― Dean Koontz
Re: [QUAD-L] Chair Prob
It's my understanding (with Medicare being my only insurance) that services need to be done (after they get an order/prescription from your doctor) *before *they submit it to Medicare. So many quads have some sort of Medicaid so that might be a different story. But I am familiar with companies giving me a hard time or "a story" about the services that they should be providing when our chairs are our only mobility! On Fri, May 22, 2020 at 11:24 AM Eric Olson wrote: > What frosts my ass is that they won't fix something until they receive > payment even though they KNOW Medicare will cover it. I hit a pothole in > the street a couple years ago with my front castor and it split the rubber > in half. They knew Medicare would pay for it but they wouldn't even ORDER > the parts until the payment hit their balance sheet > > On Thu, May 21, 2020 at 9:35 AM Aaron Mann wrote: > >> I've always been given a "loaner" chair. Did they not offer that? >> >> In regards to just fixing the stripped cable. I'd call an electrician (or >> do like you did). Chair place have been gutted of their abilities to work >> outside the box by lawyers. They carry all the liability for their work. >> So, a new cord reduces that liability whereas patching a stripped one does >> not. I do remember when shops did all sorts of optional solutions >> >> Aaron Mann >> >> >> On Wed, May 20, 2020 at 6:00 PM Lori Michaelson >> wrote: >> >>> I have had this problem with these companies so many times. It's just >>> not right. You WERE very fortunate to have a friend to rewire the ripped >>> cable. >>> >>> On Wed, May 20, 2020 at 3:53 PM Greg wrote: >>> Last night I was raising my chairs seat and the joystick cord came loose and hooked around the motor and as I raised it ripped open the cable. Repair shop says 4-8 weeks to get fixed. They carry no parts. 1. Get prescription. 2. After they get that, make appointment to get chair checked out. (week +) 3. They pick up chair. 4. Get Insurance OK. (about 2 weeks) 5. Order part. (About a week) 6. Fix chair. 7. Make appointment deliver (week +) They say if insurance oks, can get manual rental chair in a week. Or maybe power chair in a few weeks. I just dont get these guys. I know they can't have spare parts for all chairs, but I don't understand why they can't just send a joystick to use until. LUCKILY, a friend of a friend was able to stop by and rewire to ripped cable. But they got to get a better way to do things. Greg >>> >>> >>> -- >>> “Petting, scratching, and cuddling a dog could be as soothing to the >>> mind and heart as deep meditation and almost as good for the soul as >>> prayer.” ― Dean Koontz >>> >> -- “Petting, scratching, and cuddling a dog could be as soothing to the mind and heart as deep meditation and almost as good for the soul as prayer.” ― Dean Koontz
Re: [QUAD-L] Chair Prob
What frosts my ass is that they won't fix something until they receive payment even though they KNOW Medicare will cover it. I hit a pothole in the street a couple years ago with my front castor and it split the rubber in half. They knew Medicare would pay for it but they wouldn't even ORDER the parts until the payment hit their balance sheet On Thu, May 21, 2020 at 9:35 AM Aaron Mann wrote: > I've always been given a "loaner" chair. Did they not offer that? > > In regards to just fixing the stripped cable. I'd call an electrician (or > do like you did). Chair place have been gutted of their abilities to work > outside the box by lawyers. They carry all the liability for their work. > So, a new cord reduces that liability whereas patching a stripped one does > not. I do remember when shops did all sorts of optional solutions > > Aaron Mann > > > On Wed, May 20, 2020 at 6:00 PM Lori Michaelson > wrote: > >> I have had this problem with these companies so many times. It's just not >> right. You WERE very fortunate to have a friend to rewire the ripped cable. >> >> On Wed, May 20, 2020 at 3:53 PM Greg wrote: >> >>> Last night I was raising my chairs seat and the joystick cord came loose >>> and hooked around the motor and as I raised it ripped open the cable. >>> Repair shop says 4-8 weeks to get fixed. They carry no parts. >>> >>> >>> 1. Get prescription. >>> 2. After they get that, make appointment to get chair checked out. (week >>> +) >>> 3. They pick up chair. >>> 4. Get Insurance OK. (about 2 weeks) >>> 5. Order part. (About a week) >>> 6. Fix chair. >>> 7. Make appointment deliver (week +) >>> >>> They say if insurance oks, can get manual rental chair in a week. Or >>> maybe power chair in a few weeks. >>> >>> I just dont get these guys. I know they can't have spare parts for all >>> chairs, but I don't understand why they can't just send a joystick to use >>> until. >>> >>> LUCKILY, a friend of a friend was able to stop by and rewire to ripped >>> cable. But they got to get a better way to do things. >>> >>> Greg >>> >> >> >> -- >> “Petting, scratching, and cuddling a dog could be as soothing to the mind >> and heart as deep meditation and almost as good for the soul as prayer.” >> ― Dean Koontz >> >
Re: [QUAD-L] Chair Prob
I've always been given a "loaner" chair. Did they not offer that? In regards to just fixing the stripped cable. I'd call an electrician (or do like you did). Chair place have been gutted of their abilities to work outside the box by lawyers. They carry all the liability for their work. So, a new cord reduces that liability whereas patching a stripped one does not. I do remember when shops did all sorts of optional solutions Aaron Mann On Wed, May 20, 2020 at 6:00 PM Lori Michaelson wrote: > I have had this problem with these companies so many times. It's just not > right. You WERE very fortunate to have a friend to rewire the ripped cable. > > On Wed, May 20, 2020 at 3:53 PM Greg wrote: > >> Last night I was raising my chairs seat and the joystick cord came loose >> and hooked around the motor and as I raised it ripped open the cable. >> Repair shop says 4-8 weeks to get fixed. They carry no parts. >> >> >> 1. Get prescription. >> 2. After they get that, make appointment to get chair checked out. (week >> +) >> 3. They pick up chair. >> 4. Get Insurance OK. (about 2 weeks) >> 5. Order part. (About a week) >> 6. Fix chair. >> 7. Make appointment deliver (week +) >> >> They say if insurance oks, can get manual rental chair in a week. Or >> maybe power chair in a few weeks. >> >> I just dont get these guys. I know they can't have spare parts for all >> chairs, but I don't understand why they can't just send a joystick to use >> until. >> >> LUCKILY, a friend of a friend was able to stop by and rewire to ripped >> cable. But they got to get a better way to do things. >> >> Greg >> > > > -- > “Petting, scratching, and cuddling a dog could be as soothing to the mind > and heart as deep meditation and almost as good for the soul as prayer.” > ― Dean Koontz >
Re: [QUAD-L] Chair Prob
I have had this problem with these companies so many times. It's just not right. You WERE very fortunate to have a friend to rewire the ripped cable. On Wed, May 20, 2020 at 3:53 PM Greg wrote: > Last night I was raising my chairs seat and the joystick cord came loose > and hooked around the motor and as I raised it ripped open the cable. > Repair shop says 4-8 weeks to get fixed. They carry no parts. > > > 1. Get prescription. > 2. After they get that, make appointment to get chair checked out. (week +) > 3. They pick up chair. > 4. Get Insurance OK. (about 2 weeks) > 5. Order part. (About a week) > 6. Fix chair. > 7. Make appointment deliver (week +) > > They say if insurance oks, can get manual rental chair in a week. Or maybe > power chair in a few weeks. > > I just dont get these guys. I know they can't have spare parts for all > chairs, but I don't understand why they can't just send a joystick to use > until. > > LUCKILY, a friend of a friend was able to stop by and rewire to ripped > cable. But they got to get a better way to do things. > > Greg > -- “Petting, scratching, and cuddling a dog could be as soothing to the mind and heart as deep meditation and almost as good for the soul as prayer.” ― Dean Koontz
[QUAD-L] Chair Prob
Last night I was raising my chairs seat and the joystick cord came loose and hooked around the motor and as I raised it ripped open the cable. Repair shop says 4-8 weeks to get fixed. They carry no parts. 1. Get prescription. 2. After they get that, make appointment to get chair checked out. (week +) 3. They pick up chair. 4. Get Insurance OK. (about 2 weeks) 5. Order part. (About a week) 6. Fix chair. 7. Make appointment deliver (week +) They say if insurance oks, can get manual rental chair in a week. Or maybe power chair in a few weeks. I just dont get these guys. I know they can't have spare parts for all chairs, but I don't understand why they can't just send a joystick to use until. LUCKILY, a friend of a friend was able to stop by and rewire to ripped cable. But they got to get a better way to do things. Greg
